Review Insights · App Store
Astra - Life Advice
Vert Ventures · 36,603 ratings · ★ 4.7
4.7
★★★★★
36,603 ratings
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Top complaints - extracted from 67 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
19 negative reviews mention this · 28% of all complaints
★★★★★ "Inconsistent. Has a horrible time, remembering things that you say, totally makes things up and I find myself constantly telling it about planetary positions rather than having it accurately tell me. It’s story changes from chat to chat and I would call …" - hayyitsmelissa
2
"free"
18 negative reviews mention this · 27% of all complaints
★★★★★ "Forced subscription. I downloaded the app and was enjoying the free section until I now log in and is now being forced to a subscription. Immediately deleting this app" - miab_007
3
"charged"
15 negative reviews mention this · 22% of all complaints
★★★★★ "GIVE ME MY MONEY BACK. I downloaded this app back in February and I’ve only used it once bc of the free trial. I canceled that subscription in the App Store on the 12th of February. Why am I still getting charged?? Here I am wondering what’s charging my card and …" - Goodkicker1228
4
"week"
12 negative reviews mention this · 18% of all complaints
★★★★★ "6.99 a week. I have to pay 6.99 a week to even look at the app!!??" - naumzu
5
"money"
11 negative reviews mention this · 16% of all complaints
★★★★★ "Sugar coats aspects while repeatedly asking to rejoin toxic relationships. This did nothing to help when I asked for serious answers. It sugar coated all the hard aspects and only told me what it thought I wanted to hear. Money? YES Fame and Fortune? YES I literally said it was trying to sweeten the hard aspects…" - soupgirl68
6
"information"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Didn’t sign up and my credit card got charged from information taken from Apple. I didn’t sign up for this app and now I’m being charged for it with no way to cancel and nobody to contact. The support link on here takes you to a completely different company. I have emailed the attached email multiple times to no respons…" - vonswaego
7
"cancel"
9 negative reviews mention this · 13% of all complaints
★★★★★ "stealing my money. i canceled this app months ago and theyre still taking from my bank account 😭 im not sure what to do" - james charles (desperate)
8
"charge"
9 negative reviews mention this · 13% of all complaints
★★★★★ "GIVE ME MY MONEY BACK. I downloaded this app back in February and I’ve only used it once bc of the free trial. I canceled that subscription in the App Store on the 12th of February. Why am I still getting charged?? Here I am wondering what’s charging my card and …" - Goodkicker1228
9
"times"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Sugar coats aspects while repeatedly asking to rejoin toxic relationships. This did nothing to help when I asked for serious answers. It sugar coated all the hard aspects and only told me what it thought I wanted to hear. Money? YES Fame and Fortune? YES I literally said it was trying to sweeten the hard aspects…" - soupgirl68
10
"canceled"
8 negative reviews mention this · 12% of all complaints
★★★★★ "stealing my money. i canceled this app months ago and theyre still taking from my bank account 😭 im not sure what to do" - james charles (desperate)
11
"trial"
8 negative reviews mention this · 12% of all complaints
★★★★★ "GIVE ME MY MONEY BACK. I downloaded this app back in February and I’ve only used it once bc of the free trial. I canceled that subscription in the App Store on the 12th of February. Why am I still getting charged?? Here I am wondering what’s charging my card and …" - Goodkicker1228
12
"charging"
8 negative reviews mention this · 12% of all complaints
★★★★★ "GIVE ME MY MONEY BACK. I downloaded this app back in February and I’ve only used it once bc of the free trial. I canceled that subscription in the App Store on the 12th of February. Why am I still getting charged?? Here I am wondering what’s charging my card and …" - Goodkicker1228
📋 All 67 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Inconsistent
Has a horrible time, remembering things that you say, totally makes things up and I find myself constantly telling it about planetary positions rather than having it accurately tell me. It’s story changes from chat to chat and I would call this unreliable at best, not worth the subscription.
Sugar coats aspects while repeatedly asking to rejoin toxic relationships
This did nothing to help when I asked for serious answers. It sugar coated all the hard aspects and only told me what it thought I wanted to hear. Money? YES Fame and Fortune? YES
I literally said it was trying to sweeten the hard aspects when I asked directly if it was sugar coating things… then it goes totally bipolar on me and keeps insisting I reach out to toxic family members even after I told it FIVE TIMES TO STOP!!!
Never did I think that an app can give PTSD yet here we are. The last thing I need is a fake glamour app raising my blood pressure over toxic family that I needed to escape from
I literally said it was trying to sweeten the hard aspects when I asked directly if it was sugar coating things… then it goes totally bipolar on me and keeps insisting I reach out to toxic family members even after I told it FIVE TIMES TO STOP!!!
Never did I think that an app can give PTSD yet here we are. The last thing I need is a fake glamour app raising my blood pressure over toxic family that I needed to escape from
6.99 a week
I have to pay 6.99 a week to even look at the app!!??
stealing my money
i canceled this app months ago and theyre still taking from my bank account 😭 im not sure what to do
Forced subscription
I downloaded the app and was enjoying the free section until I now log in and is now being forced to a subscription. Immediately deleting this app
GIVE ME MY MONEY BACK
I downloaded this app back in February and I’ve only used it once bc of the free trial. I canceled that subscription in the App Store on the 12th of February. Why am I still getting charged?? Here I am wondering what’s charging my card and I come to find out it’s this app. On the 13th of April I got charged 3-4 times for what?! I deleted this app back in February. Please, I want my money back.
Didn’t sign up and my credit card got charged from information taken from Apple
I didn’t sign up for this app and now I’m being charged for it with no way to cancel and nobody to contact. The support link on here takes you to a completely different company. I have emailed the attached email multiple times to no response. I have been sending emails for nearly a month and I got one reply asking for information and they have not replied since. I have forwarded this information to my credit card company to have the charges reversed for fraud as apps downloaded through Apple are supposed to charge Apple and not your credit card linked to your Apple account. THIS APP IS FRAUDULENT. Do not download this app.
This app need improvement
I got this app bc I was seeing it everywhere and I got it and tell why I can’t get if the free trial like usually that is an option like do better like if you want people to get your app at least make a option to get ride if the free trial thing.
Paid
Can’t use the app unless you do the free trial.
Blocked me
I’ve been a member off and on mostly on for about 2 years now with Astra and the whole time they blocked transits from me. I am hurt and very unhappy. Also I tried to pay 12.99 for Astra which you can do monthly and it won’t allow me so please help asap
Cant open app without subscription
How would I know if this app is for me if I can’t even see whats inside of it and what it would help my life with?
Not accurate
Not accurate at all. Try Astro-seek for free. Once your chart data is calculated, you can dump it into chapgpt, Gemini, etc and get much more robust feedback.
I liked it when it was free…
To start I do like this app. I would go on there and learn about myself, and really start to learn about Astro-cartography in a nutshell. Not sure when it happened but now you have to pay to use the app, and I’m very disappointed by this. I liked how it was before, in that if you wanted to dive deeper you can pay for the subscription. Also a little nervous in that I had information on there about my family members and friends and I’m not sure if it’s all been deleted ):
NO!
SUCKS!!!! one wrong wording to the interpretation and it screws up and won’t wanna help you. Tired of wasting money on this, will be finding something new.
Charged after cancellation
This app is a scam it continuously charged me after cancellation and didn’t add anything useful whatsoever. The free trial isn’t worth it it’s Ai trash.
.
Charge too much for basic information
unusable
you can’t use the app unless your paying 6.99 a week and it says its free but its not, every time i go to use it i get pop up for their subscription with no X button or way to get off that screen to use the app, just forcing people to pay while saying its free to use
Needs work
I used to like this app but lately it doesn’t complete any reply. It keeps stopping and I have to tell it to continue. My app is up to date and for $6.99/WEEK.. this should NOT be happening.
Inaccurate and unprofessional
I have many problems with this app. I’ve been trying to cancel and it says it’s been canceled, but then when I look it says it’s still active. I was charged three times in the past two days. I’ve tried reaching out, and I have not heard back.
Also this app gives inaccurate and incorrect information. When trying to better understand my chart by asking a questions, it tells me incorrect information and because I know a little bit about astrology, I was able to catch the mistakes. The app then tried to argue with me, but then clarified that it was incorrect. It apologized and it began asking me questions as if I should know. When it is literally AI, has my information and it should know better about my chart than me as that is the apps purpose. I cannot imagine how many people are getting inaccurate information that don’t know any better. I expect a full refund on at least one of those 3 transactions and my subscription canceled.
Also this app gives inaccurate and incorrect information. When trying to better understand my chart by asking a questions, it tells me incorrect information and because I know a little bit about astrology, I was able to catch the mistakes. The app then tried to argue with me, but then clarified that it was incorrect. It apologized and it began asking me questions as if I should know. When it is literally AI, has my information and it should know better about my chart than me as that is the apps purpose. I cannot imagine how many people are getting inaccurate information that don’t know any better. I expect a full refund on at least one of those 3 transactions and my subscription canceled.
Scam
This app is a scam. It has charged my card twice. I’ve emailed them a few times and no response. I’m about to open a case on them with my bank. Don’t use this app you’re better off using Chat or another AI that is less scammy*update*still no word from the developers but they want to change my review. I have emailed the developers four times and no response. They will double charge you. Please don’t trust any influencers who have suggested this app. They are fake too and scammers
Terrible don’t download
They keep talking money for my account 2 times every week i can hundred of times and they still take the money
KEEPS CHARGING
No matter what I do to cancel my subscription, this merchant just keeps charging. Unethical af!!!!
Charged without approval
I used the free trial and I was charged $6.99 for the app. There is no way to get a refund
Scammers
Anybody reading this, stay away scammers even after you cancel the trail they will charge you 6.99 a week and it’s near impossible to contact them. Scam city. They are still scamming
App doesn’t work, don’t download
The app constantly glitches and never gives you a full understanding. Complete waste of time. I prefer to use other apps.
Do not download
Charged twice now since canceling
Fake & Inaccurate
This app is so frustrating. It didn’t even know when the lunar eclipse was and when I ask what house certain things are in, it will give me different answers. It’s not specific enough and it’s just a waste of time
So annoyingggg
Keeps cutting off sentences when responding !!!
Scam
This app forces you into a subscription and you can’t cancel it with apple because it’s a third party. So they repeatedly charge you for something you canceled and there’s no way to contact them.
weird charging
I have been charged 3 times in the past month and I cancelled my subscription in January the same day I got it.
Chat GPT is free
This app is just chat gpt. It also only uses planet placements and ignores the houses. It kept telling me my midheaven was in Virgo when I have multiple sources of it being in Leo?Smart of them to charge people so much for this. Good scam.
Boo
Yo suck, Its making me sign in for some subscription. There is no button to go to the app or nothing. You guys seriously need to fix this and fix ur app cus it sucks
Keep charging me even after canceling the subscription
I installed the app and shortly after canceled my subscription and the app itself but it’s charged me twice now. I don’t know how to go about this. I cannot request a refund through Apple for some reason. I need help to get this resolved
Another ChatGPT wrapper
This app gives very little insight beyond what you could get out of a ChatGPT chat by feeding it your chart. It gives very generic advice and just prompts with vague questions. Having had readings done by actual astrologers, this app is just taking advantage of people who don’t know any better. I would love an actual app that provided some value here.
SCAMERS
charging 6.99 every day
DO NOT USE UNABLE TO CANCEL SUBSCRIPTION
This App is ripped off and I’m unable to cancel te subscription after the initial 7 days it keep getting billed.
Pay to Use
Need to buy subscription in order to access app
$6.99 a week???
I didn't even have a chance to look around at the app, I wasn't even going to claim my free trial knowing I would be charged to $6.99 a week? That is insane.
it read my text messages
it sent me a notification with my friends name in it (i have never mentioned their name in the app) and when i asked where it got that name from it got all weird and kept saying it made a mistake and that it can’t see me personal information but it obviously did
suddenly upcharging
DO NOT BUY THIS APP FOR ANY REASON it used to be free with paid features which was cuts now i cant even open it without being given a paywall thats more expensive than spotify. these people are just money hungry weirdos no app on earth should cost this much especially if they make it free on the appstore without disclosing that you cant even use it without paying monthly/weekly. deleting this app rn. it used to be cool but i guess money is everything.
Weekly charges
I am being charged weekly and I opened the app once on one day. Now I’m being charged and can’t cancel the charges. It’s a sneaky app and misleading.
Don’t download! $7 a month and didn’t subscribe!
They charged me every week and I never subscribed!!
CANCEL my subscription
I am extremely disappointed with astra app support. I have cancelled my subscription but you all still keep charging me. I wrote an email, but didn’t get any response. The setting shows cancelled but you still charged me. Please cancel my subscription and stop charging me otherwise I have to take other actions.
📍MAKES UP INFORMATION!
This app makes up fictional people to ask users about. If they can’t understand the basics of one’s life, WHY ON EARTH should we trust it with advice from the stars?!? Waste of money, time and energy 100%. Wish I’d never heard of it.
Pay Wall BS
Weekly payments is absolutely wild for a service you can find answers to yourself online. DISGUSTING!
Nothing is free
Nothing on app is free and the in app purchase info shows 4 different weekly prices and 6 different monthly prices with zero explanations.
Fear mongers
This app was great at first, but the fear mongering didn’t take long. They send you notifications where if you pay attention to the wording, it’s to cause panic, make you open the app and use it. True astrology shouldn’t fear monger. It’s an extremely cheap, unethical tactic. They use very vague wording to make you go “uh oh! What’s wrong!” Nothing is wrong, they just want money, so they don’t ACTUALLY care about you or help you in any way.
Scammy
No free features. Just wants you to pay without any free insights or advice. Avoid at all costs.
very upsetting.
they won’t stop charging me
Unusable
I was looking forward to trying this app. When it opens up it immediately goes over to a pay screen. Can’t get it to even show me what it has to offer
+ 17 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)