Review Insights · App Store
AutoScout24: Buying & leasing
AutoScout24 GmbH · 23,448 ratings · ★ 4.8
4.8
★★★★★
23,448 ratings
🎯 Build a better version
Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"show"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Blah. Does not allow to sort by country of origin. Does not show engine size." - DomC NM
2
"search"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Latest update bad graphics. Updated last night, and when opening the search area, all graphics are changes to a very ugly outdated version!" - Privacy collection
3
"does"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Blah. Does not allow to sort by country of origin. Does not show engine size." - DomC NM
4
"delete"
3 negative reviews mention this · 17% of all complaints
★★★★★ "What…?. What is the point of adding an ad to favorites if afterwards you can t open the ad? Not to mention, if it s not available anymore you have the option to delete the ad from favs but it doesn t work. You press “delete” and it does nothing. Pl…" - sa evelon
5
"fine"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Can’t fine my car. I wanted to sell my Chevy Impala but couldn’t fine my car so I delete it" - YooMadAboutEvryThinf
6
"update"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Latest update bad graphics. Updated last night, and when opening the search area, all graphics are changes to a very ugly outdated version!" - Privacy collection
7
"working"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Horrible yellow unreadable theme. Never fix something that is working fine. Changing a theme this big will result that people won’t use this app or can’t find the right icon." - frommel
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Blah
Does not allow to sort by country of origin. Does not show engine size.
What…?
What is the point of adding an ad to favorites if afterwards you can t open the ad? Not to mention, if it s not available anymore you have the option to delete the ad from favs but it doesn t work. You press “delete” and it does nothing. Please fix it.
Also, FOR THE LOVE OF GOD let me choose the cc on car engines! I can choose the color of the seats but not the cc? Joke.
Also, FOR THE LOVE OF GOD let me choose the cc on car engines! I can choose the color of the seats but not the cc? Joke.
Not friendly
The app will not let me choose the v hicals wih my criteria and there is not many vehicles to choose from in my criteria.
Can’t fine my car
I wanted to sell my Chevy Impala but couldn’t fine my car so I delete it
Share link ti long, probably 2000 characters
Ma una cosa da non crederci. Un link che lo puoi contenere in 25 caratteri. Questi lo fanno di una invasione di lettere lungo 2 mila caratteri! Ma ci siete o ci fate?
Worst app ever
Unprofessional customer service worst app don’t deal with
P
Спамам с саа
Cant open on iphone X !
Its crashing all the time not worth downloading
Theme
What is this new theme
Bring it back to the old theme and ill bring my 5 stars with me
Bring it back to the old theme and ill bring my 5 stars with me
Horrible yellow unreadable theme
Never fix something that is working fine. Changing a theme this big will result that people won’t use this app or can’t find the right icon.
Kleinigkeiten
Ist eigentlich eine gute App. Aber zwei dinge stören mich besonders.
1. Ich kann meine gespeicherten Fahrzeuge nicht öffnen da ich nur einen weißen Bildschirm ohne Informationen bekomme.
2. Wenn ich mir Fahrzeuge vom gleichen Händler ansehen möchte bekomme ich ca 2.000.000 Fahrzeuge.
Aber ansonsten eine schöne und benutzerfreundliche app.
1. Ich kann meine gespeicherten Fahrzeuge nicht öffnen da ich nur einen weißen Bildschirm ohne Informationen bekomme.
2. Wenn ich mir Fahrzeuge vom gleichen Händler ansehen möchte bekomme ich ca 2.000.000 Fahrzeuge.
Aber ansonsten eine schöne und benutzerfreundliche app.
Photos don’t show for saved cars
Sense the last 2 updates, first update slowed down the ability to looks at my saved or stared cars. Second update improved the speed of the saved or stared car BUT now the photos do not show up at all. Please fixed the update or roll it back to the precious filling working version.
No search
If I search for something the app show every think
fix
fix the search problem
I cant send email
I cant send email
Latest update bad graphics
Updated last night, and when opening the search area, all graphics are changes to a very ugly outdated version!
does not work offline
The big advantage of an app like this over the website - if there is any - is offline use, e.g. in the dealers showroom. 90% of that advantage is wasted when the app cannot show pics or the ad text of your favs.
Playing a few more minutes the app shows how buggy it really is. “My Notes” don’t work, some search limits don’t offer enough fine grained values (example prices), and ... so ... on.
Playing a few more minutes the app shows how buggy it really is. “My Notes” don’t work, some search limits don’t offer enough fine grained values (example prices), and ... so ... on.
last update made it worst
Bring back the possibility to add notes to your favorites and also the possibility to filter your favorites. The person who decided to delete these features (specially after having them) clearly wasn’t in their right state of mind. Or started working at mobile.de a week later (they still have these features). Why on earth would you delete these features is still a mystery to me
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)