Review Insights · App Store
AutoSleep: Watch Sleep Tracker
Tantsissa · 61,046 ratings · ★ 4.7
4.7
★★★★★
61,046 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sleep"
5 negative reviews mention this · 36% of all complaints
★★★★★ "I used to love this app. I used to love this app and had been using it for years. Now it drives me crazy. It says I’m sleeping several times a day when I’m not. If I’m watching tv, I’m apparently asleep. If I’m in bed reading, It says im asleep. If I’m still for mo…" - Kristyn007
2
"been"
4 negative reviews mention this · 29% of all complaints
★★★★★ "I used to love this app. I used to love this app and had been using it for years. Now it drives me crazy. It says I’m sleeping several times a day when I’m not. If I’m watching tv, I’m apparently asleep. If I’m in bed reading, It says im asleep. If I’m still for mo…" - Kristyn007
3
"times"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I used to love this app. I used to love this app and had been using it for years. Now it drives me crazy. It says I’m sleeping several times a day when I’m not. If I’m watching tv, I’m apparently asleep. If I’m in bed reading, It says im asleep. If I’m still for mo…" - Kristyn007
4
"asleep"
3 negative reviews mention this · 21% of all complaints
★★★★★ "I used to love this app. I used to love this app and had been using it for years. Now it drives me crazy. It says I’m sleeping several times a day when I’m not. If I’m watching tv, I’m apparently asleep. If I’m in bed reading, It says im asleep. If I’m still for mo…" - Kristyn007
5
"every"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Previously great turned bad. This app used to be amazing but ever since iOS has had multiple major updates, the developers have neglected to improve this app. Now it glitches so much u have to refresh it every time to get updated data. Even the notifications are very i…" - Boclovatic237
6
"track"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Unreliable Sleep/Wake times. I’ve noticed recently that this app will incorrectly log inactivity as sleep time. I’ve been using the lights out feature previously, but deleted and reinstalled the app and ran through setup again but the issue persisted. The app has a goo…" - Aumous
7
"track sleep"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Unreliable Sleep/Wake times. I’ve noticed recently that this app will incorrectly log inactivity as sleep time. I’ve been using the lights out feature previously, but deleted and reinstalled the app and ran through setup again but the issue persisted. The app has a goo…" - Aumous
8
"being"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Support is HORRIBLE. The support from this app is HORRIBLE. Every time you contact them they send the same BS links essentially blaming the user rather than actually helping! The app also ignores health issues that may lower HR and records it as being asleep! I…" - KRKapple
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I used to love this app
I used to love this app and had been using it for years. Now it drives me crazy. It says I’m sleeping several times a day when I’m not. If I’m watching tv, I’m apparently asleep. If I’m in bed reading, It says im asleep. If I’m still for more than 15 minutes, it says im asleep. The app has gotten so complicated now that I don’t understand any of it anymore. It used to be so simple and easy to use. I’ve tried calibrating or just going in and deleting the wrong sleep records and it’s like trying to read a manual in Astro physics. I really hate this app now.
Previously great turned bad
This app used to be amazing but ever since iOS has had multiple major updates, the developers have neglected to improve this app. Now it glitches so much u have to refresh it every time to get updated data. Even the notifications are very inconsistent. At one point, it even seamlessly transitioned to other apps like Heartwatch from this app. Now i have to manually open heartwatch to get it to open. I’m going to negatively. Don’t get me started on AutoWake. I will make another negative review for that too
Unreliable Sleep/Wake times
I’ve noticed recently that this app will incorrectly log inactivity as sleep time. I’ve been using the lights out feature previously, but deleted and reinstalled the app and ran through setup again but the issue persisted. The app has a good design and is well thought out but fails to track sleep and wake times correctly.
So complicated
I cannot understand how to use this app! It’s so frustrating.
Awful setup
It continues to say after every attempt and restarting multiple times it still says the HeartRate data are not being captured or AutoSleep does not have Reed permission. Every attempt to remedy has not worked.
Probably will be deleting and asking for my money back from APPLE!!
Probably will be deleting and asking for my money back from APPLE!!
Update to iOS 26.4 changed function
I have used and loved this app for years, but after updating my watch to 26.4, it doesn’t track my sleep correctly. My typical 7.5 hour sleep is being tracked as just over 4. No calibration option improves it. It seems AutoSleep needs a redesign for the new os.
Having issues with apnea results displaying timely
Update - Still waiting on the developer to respond to this question! Why does the apnea results take so long to populate? I’ve had to wait as long as 24 hours to see the previous night’s reading.
Bought this app specifically to track my sleep apnea. It looks like it takes an hour or so before that info is populated after the previous night’s sleep, so just be aware of that. Be sure to set up a “Sleep” Focus if you’re using an iPhone (sorry, no clue what the Android equivalent is). I particularly like that this is a “one and done” purchase - no yearly subscription BS.
Bought this app specifically to track my sleep apnea. It looks like it takes an hour or so before that info is populated after the previous night’s sleep, so just be aware of that. Be sure to set up a “Sleep” Focus if you’re using an iPhone (sorry, no clue what the Android equivalent is). I particularly like that this is a “one and done” purchase - no yearly subscription BS.
Poor App
This app doesn’t do what it’s advertised to do. It’s a very poorly designed app. I highly DO NOT recommend it!
Poor experience
This app looks like it hasn’t been updated since 2015.
Didn’t realise app was $9
When I pressed the get button I expected it to be free but I accidentally just spent $9 on this app that I’ll probably never use
App didn’t work
This app didn’t measure the correct information. I didn’t like the idea of having to pay upfront either. Most apps will let you do a trial first. If I had a trial with this product I would never have considered purchasing because I do not like this app.
Support is HORRIBLE
The support from this app is HORRIBLE. Every time you contact them they send the same BS links essentially blaming the user rather than actually helping! The app also ignores health issues that may lower HR and records it as being asleep! I seriously am regretting buying this app now for the lack of support received.
Disappointing
I've been using this for some time but I've found more recently (the last 6 months) that the accuracy of it has come into question. It has me falling asleep 20-25 minutes before I actually go to bed and the same in the morning where it has me asleep to 15 min after I'm not only up bug out of bed and active I'm not sure why an "upgrade" would reduce its accuracy but Inused to love it - now I can't rely on it.
great app for sleep
but it lacks the ability to tell me if i need nap and more nap settings
Sentiment summary
95%
Positive (4-5★)
1%
Neutral (3★)
4%
Negative (1-2★)