Review Insights · App Store
Avatan - Photo Editor
Avatan Studio, LLC · 5,749 ratings · ★ 4.7
4.7
★★★★★
5,749 ratings
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Top complaints - extracted from 58 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"years"
9 negative reviews mention this · 16% of all complaints
★★★★★ "now a paid app and not worth it. i’ve been a loyal user of this app for years. now they expect you to pay for it despite most of its creativity coming from other users. will be deleting the app." - cheesehanna
2
"love"
8 negative reviews mention this · 14% of all complaints
★★★★★ "Not working. I love it but now it won’t open" - AlohaModel
3
"working"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Not working. I love it but now it won’t open" - AlohaModel
4
"every"
7 negative reviews mention this · 12% of all complaints
★★★★★ "App crashed. Everytime I try to load the app it never does and just crashes." - Berries175
5
"free"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Used to be good. About a year ago I would have gave this App 5 stars, recently they have change the app a lot and you now have to pay for specific things. Some of those things used to be free. This app was amazing but now that they have made it a monthly su…" - bradenshane
6
"favorite"
7 negative reviews mention this · 12% of all complaints
★★★★★ "Used to be good now glitch. Avatan was my favorite app , but now it glitches and doesn’t work on my photos." - Maaaahammmmmmy
7
"edit"
7 negative reviews mention this · 12% of all complaints
★★★★★ "RUINED THE APP. Companies are going to continue to lose value charging for every little thing. Isn’t there enough knock off photo editing app charging subscriptions Avatan? You were perfect 🥲 now I have to search for something else" - Why Charge Me When I Love You
8
"photo"
6 negative reviews mention this · 10% of all complaints
★★★★★ "RUINED THE APP. Companies are going to continue to lose value charging for every little thing. Isn’t there enough knock off photo editing app charging subscriptions Avatan? You were perfect 🥲 now I have to search for something else" - Why Charge Me When I Love You
9
"features"
6 negative reviews mention this · 10% of all complaints
★★★★★ "Bought a premium but cannot use it. I bought a premium to use all of the app features for a year. After few weeks I cannot use it anymore and cannot contact customer service about it. Wasted my money for a service I am not able to use and no one to talk to about it" - okhgdeg
10
"loved"
6 negative reviews mention this · 10% of all complaints
★★★★★ "going to delete. i’ve had this app for 5+ years and absolutely loved it. until it took away everything and now wants me to pay for everything. very disappointed 😞" - Jaycat333
📋 All 58 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App crashed
Everytime I try to load the app it never does and just crashes.
Won’t load
5/27/25 Avatan will not load when selecting the app. It keeps crashing. Please fix.
Not working
I love it but now it won’t open
RUINED THE APP
Companies are going to continue to lose value charging for every little thing. Isn’t there enough knock off photo editing app charging subscriptions Avatan? You were perfect 🥲 now I have to search for something else
now a paid app and not worth it
i’ve been a loyal user of this app for years. now they expect you to pay for it despite most of its creativity coming from other users. will be deleting the app.
Used to be good
About a year ago I would have gave this App 5 stars, recently they have change the app a lot and you now have to pay for specific things. Some of those things used to be free. This app was amazing but now that they have made it a monthly subscription app I would no longer consider this a good app. It slowly got ruined and now I’m uninstalling it. If they ever decide to going back to be a all free app with no subscription I will download it again. I’m really disappointed with this one.
Trash
Every time when I try to save photo the app just closes itself…
Was perfect for years before the paywall
Very disappointed. Need to find a new editing app now
Used to be good
I used to love this app. It was one of the only Apps, actually is WAS the only app that edited photos great for free. I didn’t care for the ads, I’d rather have those then pay. All the good functions have to be premium now. Not wasting my time paying for that. Such a shame.
Bought a premium but cannot use it
I bought a premium to use all of the app features for a year. After few weeks I cannot use it anymore and cannot contact customer service about it. Wasted my money for a service I am not able to use and no one to talk to about it
going to delete
i’ve had this app for 5+ years and absolutely loved it. until it took away everything and now wants me to pay for everything. very disappointed 😞
Bye bye… it was a good time
Had to delete this beautiful app because it’s not free anymore:(
.
раньше было хорошее бесплатное приложение,а сейчас платное *****
Payments
I cannot believe they are making us pay for half the edits. I’ve had this app for 3 years now and I loved it until now.
Used to be good
Used to be the perfect app now you gotta pay for everything
do not download
i have used this app many times over the years, and now they have gone ahead and locked nearly all the good features behind a paywall. big mistake in my opinion - i would have continued using the app with ads, but now ive deleted it all together. don't bother getting it.
no.
I want these web developers or whoever in charge to STOP being so greedy. this app would've easily got a 5 star, if it was FREE.
Все стало платное
Хорошее приложение, пользовалась очень часто, БЫЛ для меня основным редактором фоток, до одного момента…С того самого, как оно стало платным🤡 Мои любимые фильтры, которыми я часто пользовалась, стали платные. Я с пониманием относилась к рекламе, вообще спокойно. Но теперь это приложение успешно удалено на моем устройстве👏🏻 Рекламы почти через каждое действие, видимо, вам было мало.
Making the switch to being a paid app was a mistake
Was a fantastic app, worked wonderfully well. Had it for years. Now that they’re switching it to a paid subscription style or one time payment of $69.99….
Feel like that’s a mistake. I instantly deleted the app once as it had no more use for me. A one time payment of $4.99 or so would be fine. Keep the ads on there to make money. But $69.99? The price of a console game.
Feel like that’s a mistake. I instantly deleted the app once as it had no more use for me. A one time payment of $4.99 or so would be fine. Keep the ads on there to make money. But $69.99? The price of a console game.
Disappointed
Loved this app when everything was free. Did not mind waiting for the ads. Now you have to get premium for most features. Not impressed. Deleting the app & finding something else! 😭
It was helpful
It was working fine with the google ads for free but now they made the features i love using in paid version .. doesn't worth paying usd 70 to use the features u can find in another app
Stopped working
This app is excellent, I’ve had it for 2 years. As of the past couple days, nothing is working! It’s frustrating.
Used to be good now glitch
Avatan was my favorite app , but now it glitches and doesn’t work on my photos.
Ads
The ads keep hanging up and you finally just have to log out of the app completely.
Wont open
App just crashes immediately now
Horrible After Update!!!
I wish I could give it ZERO STARS!! This user to be my favorite image editor...Before this very bad update and changes. It was so easy to use and I didn't have to be part of a social network in order to use the app. It is unbelievably and totally useless now!!! Why did you ever ruin such a great digital editing app!?!?!? I'm going somewhere else...unless you restore it back to the original Avatan 😩
App crashes on iPhone 13 pro and and XS Max
I love this app but unfortunately I cannot edit anything or even use the app hopefully this issue is resolved soon
Ads
They are showing ads still when you pay for a subscription. Like what is the point in paying to still be shown ads? This app used to be good. Deleted.
Annoying
Why barge in ads every other second?
I understand nothing is free but this is not way you try to make money. You are torturing the users and even if they want to be converted into paid ones they won’t eventually.
Let them use and explore the features for a couple of days before you attempt to make him pay. Be professional!!
I understand nothing is free but this is not way you try to make money. You are torturing the users and even if they want to be converted into paid ones they won’t eventually.
Let them use and explore the features for a couple of days before you attempt to make him pay. Be professional!!
Aghh
Usually my favorite app but it’s not working
Crashes
Crashes
It gets annoying!
Majority of the effects work but, some effects won’t load on too the picture I uploaded and make the app crash and kick me off the app!!!!!!!
hard to navigate and use
yhhzn
Cant edit pictures anymore
The whole reason I have this was to touch up pictures and now I can’t access it.
Sad
This was my favorite photo edit app but there is currently a glitch where there is a black box around my pictures and it is not calibrating properly. :( I’m extremely sad, loved it before now
utter destruction
About this time last year someone came in and destroyed this app. I’m still wondering why.
😔
This was my favorite app! Now it’s not working. Please, please fix ASAP!
why hasnt the app been working?
after the update the app has turned horrible. please fix it and make it back to the way it was! it was my favorite app before this
Use to be a great app
Completely unusable now though. Every time you open a picture to edit a huge black border is around it. When you go to edit the picture, everything is offset. What shame because it used to be a great app.
Update is AWFUL
I have been using this app for a very long time and have recommended it to many others. This last update ruined it for me! Very frustrating, I’ve been trying to work with it, but only get more frustrated. Deleting app.
What happened ):
App updated (I believe??) and now whenever I upload a photo it uploads with a black border that doesn’t allow me to properly edit anything?? I.e., lets say I’m trying to use wrinkle remover on my eye it’ll process it as being used around my nose or something??? If I try and highlight my head it’ll instead be a streak across my face, and so on and so forth.
Worst. Update. Ever.
I will no longer be using your app, as the update has completely ruined it. Smh.
Negative changes
Hi. I used to enjoy working with Avatar for 3 years. But I noticed the changes you have made yesterday..... It is awful. Pleeeeasseeee, make it as it was before....😓
I hate new updates
I hate new updates
No comparison with the old
This new version has some of the same options but it's so disorganized and random now in an annoying format.
И что это за новости
Я конечно понимаю что кушать хочется всем, но делать приложение платным когда оно было изначально бесплатное так тупо. Ведь можно его удалить, и найти похожее бесплатное ))
Вам бы лучше сделать что то новое платное изначально … лентяи
Вам бы лучше сделать что то новое платное изначально … лентяи
Was nice
Was a great app had lots of filters but now you have buy premium to use any of them, immediately deleted once i saw that
Won’t load
Usually I love this app but the past few days it won’t load, just circles and circles and I can’t edit anything.
Way too many ads!
Pleaseee I cannot take the ads after every step. It’s damaging to the user experience. I understand ads are necessary for revenue but this many is frustrating
Why?
I really love this app, very much but lately when I try to use some of its features it shuts down and crashes. It’s starting to get very frustrating and I’m not to sure how to fix this issue. I can’t even use some of the filters or effects others have made.
+ 8 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)