Review Insights · App Store
Avaz AAC
Avaz, Inc. · 311 ratings · ★ 4.1
4.1
★★★★★
311 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
6 negative reviews mention this · 40% of all complaints
★★★★★ "is good app but not free. am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to…" - tintacosmico
2
"trial"
5 negative reviews mention this · 33% of all complaints
★★★★★ "is good app but not free. am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to…" - tintacosmico
3
"free trial"
5 negative reviews mention this · 33% of all complaints
★★★★★ "is good app but not free. am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to…" - tintacosmico
4
"voice"
4 negative reviews mention this · 27% of all complaints
★★★★★ "is good app but not free. am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to…" - tintacosmico
5
"every"
4 negative reviews mention this · 27% of all complaints
★★★★★ "I would have given this four stars, except for one major flaw.. Nowhere in the description does it say that the app isn’t free or has a trial period. But I kept getting told every time I opened the app, that my access to the app would expire. Idk what to do, because the app is amazing but I can’t afford…" - MandiAAC1421
6
"long"
3 negative reviews mention this · 20% of all complaints
★★★★★ "is good app but not free. am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to…" - tintacosmico
7
"love"
3 negative reviews mention this · 20% of all complaints
★★★★★ "I like it but. I love this app it is the best aac app I have used but I can not pay for the subscription after my free trial runs out. It also doesn’t say anything about a free trial on the App Store or when you download the app." - Addielowe
8
"working"
3 negative reviews mention this · 20% of all complaints
★★★★★ "IS NOT FREE !!!. if you’re poor (like MOST DISABLED PEOPLE ARE) do NOT waste your time w this app. after the free trial ends they will take away the main function & purpose of the app (the speaking ability) and ask for $300. IT IS NOT A GLITCH ! if your aud…" - grey bonds
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
is good app but not free
am autistic person, no have job to get money. app cost very much money after free trial is only 2 week long. is best aac app ever try before so great but has not able communicate for almost week now becuase free trial ran out have no way to communicate. avaz took my voice away from. don’t get app unless have lot of money. most of disabled people don’t have money like me too and being have to be pay 300 dollar to be able have a voice is sad for make many of us not have any way communicate at all. please make be free. am need to communicate
IS NOT FREE !!!
if you’re poor (like MOST DISABLED PEOPLE ARE) do NOT waste your time w this app. after the free trial ends they will take away the main function & purpose of the app (the speaking ability) and ask for $300. IT IS NOT A GLITCH ! if your audio stopped working it’s because your free trial is up. it takes so long to customize an AAC board just for the entire point of having it to be thrown out the window. these people do not care about accessibility or your needs they care about profiting off of (poor) disabled people. i recommend C board instead. they take away some functions after free trial but the purpose of the app still works great.
Scam
I purchased this app 7 years for $99.99 for lifetime and now they want to charge me that every year. They stand by their word.
Have to pay to use it
You have to pay to use the voice feature I would understand to use the pictures and maybe extra voice but for the entire reason I’m getting it I have to pay no it’s stupid. For anyone looking for any other apps that are like this I recommend spoken it’s like this and free to use
Won’t have sound after several uses
I really like the app and it’s features but after use it losses “voice” sound. I haven’t been able to fix and have tried on other devices with same problem reoccurring
Doesnt work.
It just doesnt work, wont make a sound no matter how many times i restart my phone or adjust the settings. i wish it would, as i really need an aac app to function.
Laggy
Every time I put a letter, it freezes and crashes, absolutely garbage
Not free
It counted last time I used it (back when it was actually free) as my "free trial."
Now it's paid.
Now it's paid.
Is every slow to load
HI I GOT IS APP AND IS TAKING A LONG TIME TO LOAD ON MY KID IPAD THAT ONLY PROBLEM I HAVE WITH THIS APP
Confusing
This app is extremely confusing. I don't have any language processing issues and I am struggling to figure out how to say something as simple as "I need help." I can't imagine any of my students trying to figure it out.
It shouldn’t be this hard.
I used to own an account on this on this device specifically with a different email address. When I tried to make a new account on a different device with a different email I just made, it said that I ‘already had an account’ which I didn’t! So then I tried again to make a new account, but it said I already had an account under that email despite it never being used?? It shouldn’t be this hard to make an account or sign in. Please fix this!
I like it but
I love this app it is the best aac app I have used but I can not pay for the subscription after my free trial runs out. It also doesn’t say anything about a free trial on the App Store or when you download the app.
I would have given this four stars, except for one major flaw.
Nowhere in the description does it say that the app isn’t free or has a trial period. But I kept getting told every time I opened the app, that my access to the app would expire. Idk what to do, because the app is amazing but I can’t afford to pay for it if it actually does need a payment or subscription. Can somebody tell me how to get a subscription even though I can’t afford it? I love the app, and would love to keep using it if I could afford it.
Stopped working
It was really good! I liked the look of it and it was easy to work and use. But it stopped speaking entirely. I reset my phone and checked the app but it never has fixed.
Voice Stops Working?
I love this app it helps with so much but i keep having to delete and redownload it so the speech option becomes available again
Sentiment summary
77%
Positive (4-5★)
8%
Neutral (3★)
14%
Negative (1-2★)