Review Insights · App Store
B612 AI Photo&Video Editor
SNOW Corporation · 109,557 ratings · ★ 4.6
4.6
★★★★★
109,557 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 30% of all complaints
★★★★★ "Not true ad free. I paid full price annually. However, I still see ads, not true ad free." - MarkHootain
2
"save"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Laggy. It always makes your video so behind when you make your own sounds or even when you use pre-recorded sounds from the app and also you do the slightest thing and it doesn’t save your video you go to look at it and it doesn’t save it where yo…" - Emmybug14
3
"photos"
7 negative reviews mention this · 18% of all complaints
★★★★★ "App error. There’s no way of reporting an issue with the app. When taking photos the zoom in numbers and focus square show on the photo when captured." - Royalty08
4
"recommend"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Laggy. It always makes your video so behind when you make your own sounds or even when you use pre-recorded sounds from the app and also you do the slightest thing and it doesn’t save your video you go to look at it and it doesn’t save it where yo…" - Emmybug14
5
"subscription"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Shouldn’t have updated. The newest update has ruined the app. Now it’s almost all subscription only. If anyone knows of a good app that’s still free please let me know." - Stringofnumbersandletters
6
"find"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Expensive. I loved this app & been using it for a few years. However, I find they’re becoming expensive. Plus, I’m a yearly subscriber & my year isn’t up yet & I can’t use the VIP??? This is robbery!! I’m going back to my Snapchat app!!" - Annual renewal
7
"snapchat"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Expensive. I loved this app & been using it for a few years. However, I find they’re becoming expensive. Plus, I’m a yearly subscriber & my year isn’t up yet & I can’t use the VIP??? This is robbery!! I’m going back to my Snapchat app!!" - Annual renewal
8
"features"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Hi. It’s ok because a lot of the features you have to pay for I wouldn’t recommend it" - No-name22
9
"pictures"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Dissatisfied. I only took a few pictures on it then it said that I had to get the premium version to take more pictures" - Someone.&/&
10
"without"
4 negative reviews mention this · 10% of all complaints
★★★★★ "..this is annoying. So i dont use snapchat and wanted to find a fillter app and i found b621 it is a very great app i recommend getting this if you dont have Snapchat but other than that there is a bad thing it is forcing you to get vip it doesn’t let me take …" - 11lilly_coco
11
"anymore"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Why. Can’t save anymore or share anymore need subscription I like this app and now what’s the point if you can’t share or save anymore" - sam2131
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cambios
Me encanta la aplicación ya q es completa pero últimamente me dice que no estoy conectada a internet y no me deja entra a la aplicación
Bad
This app got hacked or something because when I opened the app my phone stayed frozen and made weird noises and when I tried turning it off it didn’t want to turn off. But when it turned back on and I went back to the app my screen froze again.
구독중 광고
연간 구독중입니다 갑자기 광고가 왜 시도 때도 없이 뜨죠?
Too slow
Use to like app so much but now it’s to slow of everything. Very disappointing.
Not fair options for boys
You only hav options for girls
Not true ad free
I paid full price annually. However, I still see ads, not true ad free.
App error
There’s no way of reporting an issue with the app. When taking photos the zoom in numbers and focus square show on the photo when captured.
Shouldn’t have updated
The newest update has ruined the app. Now it’s almost all subscription only. If anyone knows of a good app that’s still free please let me know.
Expensive
I loved this app & been using it for a few years. However, I find they’re becoming expensive. Plus, I’m a yearly subscriber & my year isn’t up yet & I can’t use the VIP??? This is robbery!! I’m going back to my Snapchat app!!
It’s not Free
You can’t save changes on your photos unless you pay.
Free trial isn’t free
I signed up for a free trial and was charged right away. Id like a refund
Bad app
It don’t let me do nothing because there is a vip it’s so stupid
It makes.my phone heated up and it loads too much
When I try to do a video and load it, it takes too long and when I try again multiple times, it got deleted.
Disappointed
When I first downloaded this app it was EVERYTHING!! Then all of a sudden the app started charging for simple edits that were free. I totally understand charging for new editing features because they are upgrades,but to charge for the simple ones that were once free makes 0 sense. I had to find another editing and picture app 😔
This app stolen my money
I had this application from 2019 pn my phone and since I am not a fan of photos with filters I just used it two times, but I had it for years with no using it, on January of 2025 I was with my family, trying to take photos in the car under darkness, so because every one was asking to use filet I decided to use this app, and by using app without any notification and anything charged me for a year and right now I had to pay the payment to my credit card without using the app. And the transaction is not refundable how stupid
خصوصية التطبيق
قرات الخصوصية فهو يبيع الصور التي يتم الوصول اليها على جهازك الى طرف ثالث!!!!!
Everything is paywalled
This app used to have a lot of free, good features. Now about 80% of the features are paywalled behind an extremely high subscription price for a photo app. Uninstalled.
!
I hate this app! I did a whole video which was only two minutes, and it said I can record up to thirty minutes, and now I cannot find it! The app is very glitchy and it takes a very long time to load! DO NOT RECOMMEND!
No longer free to use
Had this app for years and now it and is sister app, Snow, are pay to save photos and no screenshots are allowed either. Deleted the apps.
layout
I used to like this app cuz there was a layout option while taking pictures. but sad thing is that now the option is removed and it is only available for editing photos from the library.
bruh
why did u make every feature paid you can’t even save your own pics anymore. yall suck🤨
bro whatttt
okay so i had this app for a while, and i wanted to take pictures so i decided to use the app. when i tried to save it, it said i have to buy MY picture. it never done this before,so i thought maybe it was the filter,but nope! all filters are like this and you have to pay like 15 a month just for a filter, when i can get all of this for free in snapchat🤷🏻♀️ (please creators, change this feature.)
Don’t get the app
They’ll keep asking for free trial and once it ends they’ll charge you for the annual membership without notice. I canceled the subscription and requested a refund but it didn’t get accepted please give me back my money I already canceled the subscription the last day of the free trial.
It’s all about money
So it’s official, B612 is no longer a free app? Even the effects that are not for VIPs cannot be saved anymore without subscribing to the app! Shame, the only good on this app is there are a lot of cute effects.
Free trial subscription
If you are trying to use the future baby option, and looking to do it for free don’t try this app it’s going to ask if you want to start a free trial. Waste of time.
The new update is AWFUL!!!
This was such a great app, with great effects I used to turn photos into videos. When I opened it today I was horrified to see that all the easy to use and convenient features have been totally undone! Holding down an effect for 40 seconds is so utterly inconvenient and irritating. Why did you break a perfectly good app? Please give us the old one back!,,
Bueno y malo
Me encantaba esta aplicacion cuando no cobraba nada incluso no la he desistalado si fuera mas economica se me ase muy caro la mensualidad
Mala reseña
No me gustó por qué los filtros la mayoría es VIP
Basura
Por quería de app me hicieron paga dos veces en la misma semana la miembresia y no me dejaron acceder a vip
Snapchat is better
I said what I said
Laggy
It always makes your video so behind when you make your own sounds or even when you use pre-recorded sounds from the app and also you do the slightest thing and it doesn’t save your video you go to look at it and it doesn’t save it where you have to completely restart your video There are so much better apps like CapCut do not recommend.
Won’t connect to network
Seems like a good app but I could not use it because it always says I don’t have network connection even when I do
Hi
It’s ok because a lot of the features you have to pay for I wouldn’t recommend it
I really liked it
I really liked this app-it was fun and FREE now suddenly I have to pay $50?? Nope
Dissatisfied
I only took a few pictures on it then it said that I had to get the premium version to take more pictures
..this is annoying
So i dont use snapchat and wanted to find a fillter app and i found b621 it is a very great app i recommend getting this if you dont have Snapchat but other than that there is a bad thing it is forcing you to get vip it doesn’t let me take a picture without saying (become a vip member) and stuff and it doesn’t let me screenshot the picture too it says become a vip it’s so annoying i want to take pictures and videos it just don’t save its soo annoying because this is the only app i take pictures on so manu cool fillters! But thats the most annoying part of it i hope it isn’t a problem
Got Slow suddenly.
Very slow to get the camera activate/ready after open app.
Why
Can’t save anymore or share anymore need subscription I like this app and now what’s the point if you can’t share or save anymore
Good but…
Okay don’t get me wrong I love this app but doesn’t b612 sound like a weird name? Yeah. Sounds like a weird code maybe not Anyway just wanted to pint that out!
The new update ruined it
I've been using b612 for a while, and I loved it! But they recently had an update where you MUST buy VIP to save your photos and videos. I DON'T RECOMMEND ANYMORE
Sentiment summary
91%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)