Review Insights · App Store
Baby Monitor: Video Nanny Cam
Annie Baby Apps s.r.o. · 128 ratings · ★ 4.3
4.3
★★★★★
128 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"baby"
6 negative reviews mention this · 60% of all complaints
★★★★★ "Not worth it. The worst baby monitor app out there to me. It does nothing but buffer on the parent end and tell you that you can’t use it over two different networks despite being on the same network. It caused my phone to completely crash and would not …" - Nickpersephone
2
"network"
5 negative reviews mention this · 50% of all complaints
★★★★★ "Frequent connection issues. Avoid. Frequent connection issues. Unclear in app what/where the problem is as far as which device has the problem. Weird when both are on the same WiFi network. Then app crashes/unable to load issues fairly often as well. Occasionally ha…" - TrueFlyingCow
3
"work"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Frustrating app. Every time there is an update I have issues. I try to connect the app says I am online but it won’t pair. I need this to work!!! I should have bought a home monitor system" - Memechr
4
"monitor"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Frustrating app. Every time there is an update I have issues. I try to connect the app says I am online but it won’t pair. I need this to work!!! I should have bought a home monitor system" - Memechr
5
"issues"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Frustrating app. Every time there is an update I have issues. I try to connect the app says I am online but it won’t pair. I need this to work!!! I should have bought a home monitor system" - Memechr
6
"connection"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Frequent connection issues. Avoid. Frequent connection issues. Unclear in app what/where the problem is as far as which device has the problem. Weird when both are on the same WiFi network. Then app crashes/unable to load issues fairly often as well. Occasionally ha…" - TrueFlyingCow
7
"wifi"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Frequent connection issues. Avoid. Frequent connection issues. Unclear in app what/where the problem is as far as which device has the problem. Weird when both are on the same WiFi network. Then app crashes/unable to load issues fairly often as well. Occasionally ha…" - TrueFlyingCow
8
"working"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Frequent connection issues. Avoid. Frequent connection issues. Unclear in app what/where the problem is as far as which device has the problem. Weird when both are on the same WiFi network. Then app crashes/unable to load issues fairly often as well. Occasionally ha…" - TrueFlyingCow
9
"baby monitor"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Not worth it. The worst baby monitor app out there to me. It does nothing but buffer on the parent end and tell you that you can’t use it over two different networks despite being on the same network. It caused my phone to completely crash and would not …" - Nickpersephone
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Frequent connection issues
Avoid. Frequent connection issues. Unclear in app what/where the problem is as far as which device has the problem. Weird when both are on the same WiFi network.
Then app crashes/unable to load issues fairly often as well. Occasionally have to uninstall and redownload to get back into the app. Conveniently app not working around time of subscription renewal so I was unable to cancel before being charged again.
Stay far away.
Then app crashes/unable to load issues fairly often as well. Occasionally have to uninstall and redownload to get back into the app. Conveniently app not working around time of subscription renewal so I was unable to cancel before being charged again.
Stay far away.
Not worth it
The worst baby monitor app out there to me. It does nothing but buffer on the parent end and tell you that you can’t use it over two different networks despite being on the same network. It caused my phone to completely crash and would not uninstall without me rebooting my phone.
It doesn’t work
My son was screaming and the app didn’t say anything
Does not work well
The baby unit closed 4 times throughout the night. I had to go and click back into the app in my daughters room, hoping I would not wake her. This also did not allow for me to get much sleep. I highly recommend you save your money and get something better.
Zero stars
Downloaded this to check it out as i needed to be able to go downstairs while baby sleeps. Tested it in front of the crib and i could hear feedback so i assumed it worked, went down to the kitchen and after a long while constantly checking the app thinking it was all fine i get a feeling and when i ran up to check my girl was screaming at the top of her lungs! I didnt hear a thing on the app, it still said she was sleeping!
Horrible
This is a horrible App. Constantly loosing connection. Both devices need to be on same network, otherwise to use need to buy additional services. I confirmed both my devices were on same WiFi and it still disconnects. When disconnects to see picture need to close out of app and reopen to work. Had to keep baby monitor on selfie mode because regular camera was just a black screen. Did not get notifications every time my baby would cry, it’s very random when it wants to work properly. Highly recommend not purchasing this app. Creates more of a headache than a convenience.
Same as Annie Baby Monitor
Same glitches and nonstop connection issues, worked fine during trial and I still have 4 hours left. Stopped working out of nowhere and keeps offering upgrade so I can connect through a server. I’m on my WiFi network, secured and within four rooms.
Terrible
Terrible user experience. Purchased full version but it keeps saying my account is in trial and wont let me create an account. Refund please
Frustrating app
Every time there is an update I have issues. I try to connect the app says I am online but it won’t pair. I need this to work!!! I should have bought a home monitor system
Disconnected randomly and didn’t detect sound all the time
When everything is connected this works well but I kept getting notified that a device was disconnected from the network when neither were. Also video would stop working and I’d have to turn the app off on my device and restart. Also could see baby was crying but app wasn’t detecting sound randomly.
Sentiment summary
81%
Positive (4-5★)
2%
Neutral (3★)
16%
Negative (1-2★)