Review Insights · App Store
Baby Shark World for Kids
The Pinkfong Company, Inc. · 6,065 ratings · ★ 4.2
4.2
★★★★★
6,065 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
5 negative reviews mention this · 50% of all complaints
★★★★★ "NOT WORTH IT. I bought a monthly subscription for my nephew and couldn’t even play the premium games day of, or at all actually. I created an account and it won’t let me pay the games without verifying the email; however, I haven’t even received any veri…" - lisawin23
2
"year"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Trash. Changing the look was SUCH A BAD idea. My 2 year old absolutely hates it and thinks it's a different app now. Why fix what wasn't broken?" - EMnM45
3
"another"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Beware. I purchased to subscription through another app for this one by the same company and it doesn’t work and support won’t email me back" - ruthlessx3
4
"work"
4 negative reviews mention this · 40% of all complaints
★★★★★ "Beware. I purchased to subscription through another app for this one by the same company and it doesn’t work and support won’t email me back" - ruthlessx3
5
"money"
3 negative reviews mention this · 30% of all complaints
★★★★★ "NOT WORTH IT. I bought a monthly subscription for my nephew and couldn’t even play the premium games day of, or at all actually. I created an account and it won’t let me pay the games without verifying the email; however, I haven’t even received any veri…" - lisawin23
6
"does"
3 negative reviews mention this · 30% of all complaints
★★★★★ "Beware. I purchased to subscription through another app for this one by the same company and it doesn’t work and support won’t email me back" - ruthlessx3
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash
Changing the look was SUCH A BAD idea. My 2 year old absolutely hates it and thinks it's a different app now. Why fix what wasn't broken?
NOT WORTH IT
I bought a monthly subscription for my nephew and couldn’t even play the premium games day of, or at all actually. I created an account and it won’t let me pay the games without verifying the email; however, I haven’t even received any verification email. Save yourself the money and hassle and just play the free games.
Beware
I purchased to subscription through another app for this one by the same company and it doesn’t work and support won’t email me back
New videos don’t work
The new games added last week do not work correctly. The back arrow does not respond.
Subscription
After signing up for the subscription on your phone it does not transfer the subscription over to your tv. The entire reason I downloaded the app to my tv is so that it can be on my tv and not my phone.
Does not work well
Anything made by this brand is bad. But this one goes beyond that. The audio suddenly changes to Spanish after a few minutes using it…. Sigh.
Don’t get if your just trying out
I just got this and paid the unlimited for 1 month $8.99 to see if my kiddo even liked it before I subscribed for the year. I canceled the monthly payment but was good till April 15th so kiddo could essentially try it out first. Once I did that it reverted back to non-subscription and won’t let my kiddo use anything and is asking me to subscribe again which essentially would take out another $9 even though it says I’m good till April. A waste of money.
Rip off!
I downloaded this app and completed the registration then NOTHING! Every single game requires a purchase and yearly, for 1 game is $40-$60. This constantly sends you to purchase another game. DO NOT BUY!
DO NOT DOWNLOAD THIS APP!
This is not an app for a 4 year old or any kids , this app has many videos talking about killing for example the mermaid!
Can’t give no stars.
Paid for a 1 year subscription and can’t get it to work. No support available. The company website is in another language.
No help at all. Wasted money!!
No help at all. Wasted money!!
Sentiment summary
79%
Positive (4-5★)
11%
Neutral (3★)
10%
Negative (1-2★)