Review Insights · App Store
Background Changer & Eraser
vyro.ai pvt ltd · 1,993 ratings · ★ 4.5
4.5
★★★★★
1,993 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"background"
11 negative reviews mention this · 33% of all complaints
★★★★★ "Unusable. Every time I upload a picture on here, it distort the background and there’s literally no point in trying to change the background because the background is so distorted from whatever they did that it just completely overtakes the backgroun…" - DeeEeeAye
2
"money"
9 negative reviews mention this · 27% of all complaints
★★★★★ "Save your money. Terrible app" - Looking for a better
3
"trial"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
4
"charged"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Terrible!!!. I can’t get faded yellow background off my picture and they charged me!! Not helpful at all!!" - Morgana_530
5
"free"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
6
"subscription"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
7
"days"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
8
"picture"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Unusable. Every time I upload a picture on here, it distort the background and there’s literally no point in trying to change the background because the background is so distorted from whatever they did that it just completely overtakes the backgroun…" - DeeEeeAye
9
"free trial"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
10
"color"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Bad photo upload. When I chose a photo from my album, it changed the coloring in half the photo. I tested several photos and the original photo won’t show up. The color isn’t an improvement either, it makes the photo look worse." - g6egbfytby
11
"cancel"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Deceptive Free Trial - Charged After Same-Day Cancellation. I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I w…" - DONOTUSEUBEREATS!
12
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "DO NOT PAY FOR THIS APP. Glitchy and unreliable. As others have said..it started off working well. All of a sudden you will get random glitches for days on end where the background will be a static greenish/yellow. If you are a YouTuber or social media user you will regret this app.extre…" - Aries9825
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unusable
Every time I upload a picture on here, it distort the background and there’s literally no point in trying to change the background because the background is so distorted from whatever they did that it just completely overtakes the background you’re trying to put it on so it’s pointless
All I wanted was a black background!
Looks like 90’s schlock.
Save your money
Terrible app
This is a horrible app
Once again, I get money stolen from me by app, developers, and Apple and if I try to get my money back, Apple will blackball my credit.
So you just got one more sucker congratulations. Hope y’all are proud of yourself.
So you just got one more sucker congratulations. Hope y’all are proud of yourself.
Functions weird
It automatically applies a weird background, not user friendly
Terrible!!!
I can’t get faded yellow background off my picture and they charged me!! Not helpful at all!!
Deceptive Free Trial - Charged After Same-Day Cancellation
I signed up for this app after being shown a 7-day free trial, then $23.49/year. I cancelled the subscription the same day to avoid being charged, but the app still showed an active one-year subscription through 11/4/26. Ten days later, I was charged anyway.
Apple Support later told me I wasn’t eligible for the free trial because I supposedly had a trial back in 2023 - something that was never disclosed on the sign-up page. The checkout screen clearly displayed a free trial with no warnings or restrictions, which is misleading and deceptive.
Even worse, the app states the subscriber ID resets after 180 days, so a 2023 trial shouldn’t affect eligibility at all. The free trial was not honored, the cancellation was ignored, and the charge was processed long after the fact.
This feels like a predatory subscription tactic, and neither the developer nor Apple provided a reasonable resolution. Avoid this app at all costs or you’ll end up paying for a useless app.
Apple Support later told me I wasn’t eligible for the free trial because I supposedly had a trial back in 2023 - something that was never disclosed on the sign-up page. The checkout screen clearly displayed a free trial with no warnings or restrictions, which is misleading and deceptive.
Even worse, the app states the subscriber ID resets after 180 days, so a 2023 trial shouldn’t affect eligibility at all. The free trial was not honored, the cancellation was ignored, and the charge was processed long after the fact.
This feels like a predatory subscription tactic, and neither the developer nor Apple provided a reasonable resolution. Avoid this app at all costs or you’ll end up paying for a useless app.
Bad photo upload
When I chose a photo from my album, it changed the coloring in half the photo. I tested several photos and the original photo won’t show up. The color isn’t an improvement either, it makes the photo look worse.
Do not download
Same as some other reviews have mentioned-signed up for a free trial, canceled said trial, but somehow still got charged after the 7 days?!? And for $25 no less for an app that can’t do anything. Scam scam scam
Sad
Bro I just wanted a plain white background
Does not do anything
It makes background yellow and tells me I have no internet connection when I try to change background. I want my money back.
False advertising
I wish I read the reviews before impulsively getting this app. They don’t make it user friendly to cancel the subscription or get a refund. Buyer beware!
Experience not successful
Perhaps the error is my own, but I canceled my trial after only two hours of trying to use app b/c of getting no different result. It auto attached a funky green color which I could never get rid of. I tried re uploading different picture and the same thing happened.
Doesn't work
Doesn't completely erase background, leaves tons of noise, and the restoration system is hard to see because your finger blocks the view.
No response and no function
App is not working and no one will get back to me. Poor function, terrible customer service. Stay away.
Poor quality
This app used to be good. Within the last few months it doesn’t work properly and it’s buggy. I want my money back.
Unable to change background
After uploading pictures its all glitchy yellow. Nothing happens while changing background. Basically i cannot do anything after i upload a pic because of the yellow glitchy background. Tried uninstalling the app, deleted app cache, nothing works. Wasted my money on lifetime subscription
Background changer
First time, I tried your app trial 7 days for a year. Not work my photo change remove t shirt black to other color but stuck Jerry and Tom picture on shirt. VOID. I won’t keep your app. Thank you.
Scammers
I wanted the free 7 day trial and they charged me fae a full year. I have nae scooby how tae wirk the bloody thing and immediately cancelled. Then when I saw they had charged me i tried tae get they tae refund me. They would not. Juist anither money grubbing company. I cannae recommend they cause I have never been able tae use the bloody app. And after their callus refusal tae refund me I will never use their stupid app. I hope they go bankrupt. They must be close if they cannae afford tae refund me my $23.49.
False advertising
I was charged $25 even though it advertised a 7-day free trial. I had cancelled the subscription before the seven days. Also, if you are looking to erase the background and add a simple white background, this app doesn’t offer that color option. It does have about five solid background color options. There are cheaper, better options out there.
What a waste of time
You need to paid for everything in that app! 👎🏻
App doesn’t work
Every photo I try to edit comes over in the blue color and you can’t fix it. Waste of money.
right after downloading, card information stolen
not good
Please cancel!
I signed up for a trial not a purchase. I feel like I’ve been scammed
got overcharged
they def charged more than they should have scammers
Zero use for this app - not worth the fee
I used this app once under the free 7 day trial. However, after trying it out, I realized it wasn’t what I needed. A couple days went by and I forgot to cancel within 7 days, and I was then billed as expected. The issue is, there is no way to contact them for a refund/customer service issues. I’ve cancelled the subscription the same day I was billed, and I have zero use for this app. Money down the drain. I do not recommend.
What is wrong with this app???
Can’t use on iPhone? You used to be able to.
there’s free ones out there
they just want money!!
Every Picture show blue
I paid for this app and I can’t understand. Why is every picture I download from my gallery in blue????
Never worked
I downloaded the app and had nothing but problems I never got it to work probley because I didn’t want to buy it.
DO NOT PAY FOR THIS APP. Glitchy and unreliable
As others have said..it started off working well. All of a sudden you will get random glitches for days on end where the background will be a static greenish/yellow. If you are a YouTuber or social media user you will regret this app.extremely inconsistent. With no help/troubleshooting or updates.its been unusable for months now. DO NOT PAY FOR IT
How can I cancel this app?
How do I cancel this app?
Cg
Can not use after paid for subscription frustrating and disappointing can’t even find where to cancel
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)