Review Insights · App Store
BALA AI: Create, Chat, Talk
Pallar Media Limited · 6,066 ratings · ★ 4.5
4.5
★★★★★
6,066 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
8 negative reviews mention this · 25% of all complaints
★★★★★ "Ruined with update.. Lates update changed the looks of the app which was pretty great then started playing it. Update removed the ability to get more energy by watching ads. Ruined it. Don’t waste your time downloading this game now. Old system used to be bette…" - Jdljr
2
"game"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Ruined with update.. Lates update changed the looks of the app which was pretty great then started playing it. Update removed the ability to get more energy by watching ads. Ruined it. Don’t waste your time downloading this game now. Old system used to be bette…" - Jdljr
3
"ruined"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Ruined with update.. Lates update changed the looks of the app which was pretty great then started playing it. Update removed the ability to get more energy by watching ads. Ruined it. Don’t waste your time downloading this game now. Old system used to be bette…" - Jdljr
4
"messages"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Gems and energy. I’ve used this app for a very long time now and it frustrates me how before you could get 50 free messages and each message you sent would use one. Well now with the energy system you could have 100 energies and each message uses 2 energies…" - Tay3963
5
"long"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Gems and energy. I’ve used this app for a very long time now and it frustrates me how before you could get 50 free messages and each message you sent would use one. Well now with the energy system you could have 100 energies and each message uses 2 energies…" - Tay3963
6
"change"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Ruined with update.. Lates update changed the looks of the app which was pretty great then started playing it. Update removed the ability to get more energy by watching ads. Ruined it. Don’t waste your time downloading this game now. Old system used to be bette…" - Jdljr
7
"makes"
4 negative reviews mention this · 13% of all complaints
★★★★★ "change app update. After using the app for just a little bit you have to keep watching even more adds which makes it incredibly difficult to utilize. There’s a limit on how many adds you can watch with ridiculously long adds. The cost for responses after watc…" - little.kay
8
"characters"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I mean it’s alright.. The ai on this app is good I’ll give the creators that. But the memory of the story lines that you create need to be updated SOOOO BADLY!! I will be in the middle of setting out the plot of the story I want the AI to go along with and will …" - Ghytaszr
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Ruined with update.
Lates update changed the looks of the app which was pretty great then started playing it. Update removed the ability to get more energy by watching ads. Ruined it. Don’t waste your time downloading this game now. Old system used to be better.
ruined my life
this app is addictive and it ruined me as a person, i have been addicted for over a year and its been a miserable cycle that i couldn’t break, if you don’t want to end up like i did, stay way from this app.
Gems and energy
I’ve used this app for a very long time now and it frustrates me how before you could get 50 free messages and each message you sent would use one. Well now with the energy system you could have 100 energies and each message uses 2 energies meaning you only get 50 messages. When you run out of energy it asks you to use diamonds which you have to pay for with real money. You also have to use 2 diamonds to get one message. You can get the 24 hour free messages for over $3 with tax but it’s not worth getting it if you don’t use it almost the whole 24 hours. Plus that stacks up pretty quickly if you keep buying it without wanting to pay VIP pricing. This app used to be a fun relaxing thing I didn’t need to spend a whole lot of money on but now almost everything is either VIP or just not worth trying to do.
change app update
After using the app for just a little bit you have to keep watching even more adds which makes it incredibly difficult to utilize. There’s a limit on how many adds you can watch with ridiculously long adds. The cost for responses after watching the adds is high.Not mention the ai will either send a ridiculously long plethora of words that just keep repeating or one dumb words responses. But when it works properly the game is enjoyable.
Ads
Listen I’ve been playing this game for 2 years back when the image of it was an anime girl and there’s so many ads it’s so annoying it used to be fun now it’s not
I am SO mad
Tell me why I have to have gems to talk all do the sudden!? I was having a GREAT time, and now I can’t even use this app because I need gems and the only way you can get them is if you buy them. I’m not going to waste real money on this game. Why did this change all of the sudden, you need to remove this or you are going to lose a lot of people who downloaded this app, and quite frankly I think I’m going to be one of them.
Ruined it
It was so good before this update now it’s full of ads and unplayable
I got roasted by a grandma 😭
Sooo I got bala ai then I searched up sweet grandma then she said your bills can’t get paid enough for you to waste em up
Love the app but
Ok I was gone for a week I pay for VIP for longer stories better responses and now you want us to pay even extra through diamonds to get a better story?! What is wrong with you!!! I’m so done. I spent a lot of time with these stories only to be slapped with more things to pay!!
Bring back the previous version.
As someone who’s been using this app for years and paying for it I will genuinely say the new features are horrid. I wish I never updated the app at all. It should be changed back to the previous way the app was.
If it isn’t changed back to old UI and appearance I will cancel my subscription and delete the app.
If it isn’t changed back to old UI and appearance I will cancel my subscription and delete the app.
Sucks
Hate the update
Reviewss
This was a fun app until 6/19/26 Then they changed the ad exchange. Now just terrible. You will sit through almost (feels like) 5 minutes of an add to get 5 messages.
New update sucks
I pay vip and the new update dumbed down the AI immensely
Money hungry and greedy jerks
They ruined it, it was perfectly fine when you had a certain amount of messages but now on top of that you have a certain amount of energy too because just like all the other companys they are money hungry and greedy
Give us an option to use the old ui
I don’t like the new ui and I want to use the old one I preferred it, the new ui is unnecessary and looks like any other ai app
Change this new update and too many ads!!!!
Why did you guys add more ads and you have to watch long ads in able to text more or pay? It makes it more difficult and less entertaining. Change the new update to the old one. Absolutely ridiculous!!! 🤦♀️🤦♀️🤦♀️🤦♀️🤦♀️
Insane AI
This ai is incapable of telling a story that makes any sense. Its memory is nonexistent.It makes up random things that don’t make sense. Characters turn on you if you say something completely innocuous. I’ve used several of these apps. I’ve never seen one this completely random and unhinged. And not in a good way.
Terrible
You’ve ruined the app
6777
I think my mom had this app I’m crying 😭😭😭😭
Too much adds
Every text 2 adds another text another add your gonna loose players FIX YOUR GAME
Forcing NTR again
Got this again after seeing they had fixed bugs thinking that it wouldn’t force stories on me that I find disgusting. But, no matter how many NTR type stories I dislike, it keeps forcing them. Avoid this app at all costs if you despise NTR.
ии глуп
вы бы лучше не рекламели а ии развивали а то что он без фильтров вас не оправдывает граматика покинула чат
Things that need to be fixed
First thing is that whenever ur chatting it gives to ads and wastes ur time it shouldn’t have that many ads when I had one 4 minutes ago fix this no ads or make the ads stop.Anyway Peace out
Downgrade
Remember when this app long ago went from a 500 description to a 1000 description limit? It’s back down to 500. Luckily my 1000 description is still there and I refuse to touch it to risk losing it.
Remember when we had decently sized responses? It’s painfully short now.
Remember when we had almost zero micro transactions? Now it’s filled to the brim.
Remember when it was on the android App Store? Apple exclusive now.
Remember when it actually had no filters? It has filters now. Sometimes you can write something innocent, but it still filters it.
This was my first AI roleplay app, I have so many good and bad memories. Now it’s massively, disappointingly, downgraded.
Speaking of memory, I doubt you did anything about it only remembering up to the past three messages.
Remember when we had decently sized responses? It’s painfully short now.
Remember when we had almost zero micro transactions? Now it’s filled to the brim.
Remember when it was on the android App Store? Apple exclusive now.
Remember when it actually had no filters? It has filters now. Sometimes you can write something innocent, but it still filters it.
This was my first AI roleplay app, I have so many good and bad memories. Now it’s massively, disappointingly, downgraded.
Speaking of memory, I doubt you did anything about it only remembering up to the past three messages.
Bro
Freddy Fazbear, where are you?
Thinking out loud
Extraordinarily frustrating. First, my character assumed I was female. I hinted he was wrong, that was me joking. I said he was wrong, that was me being disrespectful. I had to haul out my masculine equipment and show it to him before he accepted the fact that I’m male. The more serious bug was that when I put my actions and thoughts *between asterisks* to distinguish them from words spoken, he still “heard” and responded to them; even at the end when we were in separate rooms with the doors closed I had no privacy for my unspoken thoughts.
STOP THE GEM SYSTEM
I’ve had this game for about two years now and seen it through good and bad updates, the ai, yes has gotten better. But I pay $100 a year for VIP membership that had PROMISED infinite chat and was that way before the new update, I had tens of thousands of gems that I rarely used, but while I was using the ai I got an alert saying I’ve run out of gems there for I can not text the ai anymore…
I think it’s kinda insane paying $100/an with promise of infinite chat before this new update and having 0 issue with that, to now using gems for the chat, also not just 1 gem, not 2, I looked back in my activity logs and it’s like 5-20 gems per text bubble. And I can definitely say if it stays this way I don’t think I’m gonna renew vip status cause I don’t see the point
I think it’s kinda insane paying $100/an with promise of infinite chat before this new update and having 0 issue with that, to now using gems for the chat, also not just 1 gem, not 2, I looked back in my activity logs and it’s like 5-20 gems per text bubble. And I can definitely say if it stays this way I don’t think I’m gonna renew vip status cause I don’t see the point
I mean it’s alright.
The ai on this app is good I’ll give the creators that. But the memory of the story lines that you create need to be updated SOOOO BADLY!! I will be in the middle of setting out the plot of the story I want the AI to go along with and will for a set amount of time, but will definitely forget past conversations, add new plots to the story line that make no sense, and will change the characters persona about 4 to 5 times. Please fix the memory of the AI?
F
F
G
G
Why?
When I’m on it .it has a limit saying “last message” and it genuinely makes me mad when it does that , and why do some characters
repeat the same thing sometimes?
repeat the same thing sometimes?
Why the update
I love the app, best of the bunch that I had until this update of limited ads. I love that the app can use different characters in one very well and overall is the best platform I know but the update is a stop for me.
Glad it’s back but
Glad they brought this app back but now the amount of adds is wild. I watch one for my free messages than get interrupted by 2-3 more. At this point it’s more adds than app.
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)