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Review Insights · App Store

Balance: Meditation & Sleep

The Mind Company · 119,771 ratings · ★ 4.9

4.9
★★★★★
119,771 ratings
5 ★
109,120 (91%)
4 ★
8,413 (7%)
3 ★
1,393 (1%)
2 ★
287 (0%)
1 ★
567 (0%)
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Top complaints - extracted from 10 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"trying"
3 negative reviews mention this · 30% of all complaints
★★★★ "Tried it for a year. This app had no effect, i do not recommend it. Not worth trying" - mindful_sarah
2
"build"
3 negative reviews mention this · 30% of all complaints
★★★★ "Horrible. I never used this app. I seen an ad for it on Snapchat and I just answered some questions and that was it and then it showed me like very little information about me, but that’s all it said I needed to do so from there on forward I will sta…" - Star6108
3
"free"
3 negative reviews mention this · 30% of all complaints
★★★★ "Release me from this app.. Look I’m not even subscribed anymore to this app. Yet it keeps trying to take money from my account and not letting me update my other apps until i pay for an app I am not even using. This is getting ridiculous. I’ve tried doing everything …" - appleperk

📋 All 10 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ mindful_sarah 6/26/2026 v1.204.1
Tried it for a year
This app had no effect, i do not recommend it. Not worth trying
★★★★ attybjsullivan 6/19/2026 v1.204.1
Lifetime Member and Can’t Advance Past Day 8 of Advanced Plan
App quits and prevents skipping defective meditation.
★★★★ Star6108 6/16/2026 v1.204.0
Horrible
I never used this app. I seen an ad for it on Snapchat and I just answered some questions and that was it and then it showed me like very little information about me, but that’s all it said I needed to do so from there on forward I will start realizing that I’m getting build like $70 and it’s saying balance app balance app balance app every month and I could never figure it out until just now, so I need to know who can I contact about this information because this is ridiculous I’am been robbed by you guys
★★★★ appleperk 4/3/2026 v1.200.0
Release me from this app.
Look I’m not even subscribed anymore to this app. Yet it keeps trying to take money from my account and not letting me update my other apps until i pay for an app I am not even using. This is getting ridiculous. I’ve tried doing everything I can to fix this. But it’s on you all !! This wasn’t even a helpful app when I tried it free. Just fix it before I lose it
★★★★ Jackoermore 2/26/2026 v1.197.0
Bad
I can’t even do the onboarding the ux is horrible
★★★★ CraigPGH 2/14/2026 v1.195.0
Vile service and scammy
They gave me a free year, so I signed up. I don't recall it ever saying it was a free trial which now trying to tell me it was got no notification from Apple or this company that it was going to renew. Used it twice didn't like it. They refused to refund me "because I'm outside the refund window" but holding somebody hostage to a product. They didn't really want in the first place that you use some tactic to get them to sign up for a year ago, isn't exactly how you build Goodwill with customers or get people to recommend your app and on the contrary, I would warn anyone from doing business with the company like this. Their customer service claims it was a one year free trial. I do believe the App Store requires a company to notify someone of an upcoming renewal charge and they didn't do that. Apple would've refunded me if it wasn't more than two months when I realized I've been charged because they can't do a refund for something two months old and it suggested I ask the developer to refund me. Who doesn't care about Customer because if they did, they wouldn't try to hold customers hostage they don't want their product.
★★★★ amiburr 2/13/2026 v1.195.0
AI voices
i hate AI, why would i use artificial intelligence to try and heal a human wellbeing, so stupid i wish they would just use real voices BYE
★★★★ hi d on xkxndj 2/4/2026 v1.194.0
Lifetime membership is a pointless
The app kept offering lifetime membership. It made it seem like I would have access to meditations as they were made available. I assumed some things may be limited compared to monthly membership but I was left with the same meditations as the free version. So what was the point of paying for the membership?
★★★★★ Cartwright918 6/11/2026 v1.203.0
Not Great
I’m sorry. Like I really am. But this app is for sheep. Yea it teaches you some basics about meditation but it really just gets to be repetitive and they really don’t go as deep as you should seek to in actual meditation. The recordings say practically the same things over and over again. It’s basically for people who want to pretend like they’re actually meditating every day. I used it for weeks and I finally have gotten to the point that I think it’s just stupid honestly. Others can disagree and that’s fine but if you want to deepen your awareness and actually build on your meditation skills, FIND ANOTHER APP!
★★★★★ ADWired 4/17/2026 v1.201.0
Poor customer service
This is not a criticism of the app itself but the customer service. I downloaded and subscribed to this app by accident. I thought it was another app that a friend recommended. When I realized it was the wrong app I canceled and requested a refund. This was all within 10 minutes but they rejected my refund itself.

Sentiment summary

98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.