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BalanceMe-Health AI&Self Care

Fenlake Global · 5,873 ratings · ★ 4.5

4.5
★★★★★
5,873 ratings
5 ★
4,825 (82%)
4 ★
388 (7%)
3 ★
193 (3%)
2 ★
102 (2%)
1 ★
392 (7%)
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Top complaints - extracted from 26 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"free"
8 negative reviews mention this · 31% of all complaints
★★★★ "Not free. They said it was for free not true" - narutowolfgang
2
"blood"
6 negative reviews mention this · 23% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
3
"scam"
4 negative reviews mention this · 15% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
4
"money"
4 negative reviews mention this · 15% of all complaints
★★★★ "Do not download it. They stole my money $11 just for the trial" - BirdFlight2002
5
"sugar"
4 negative reviews mention this · 15% of all complaints
★★★★ "App showing you can monitor your blood sugar but they don’t have that option for measuring. Just very unreliable and lack of information" - Akg ak
6
"blood sugar"
4 negative reviews mention this · 15% of all complaints
★★★★ "App showing you can monitor your blood sugar but they don’t have that option for measuring. Just very unreliable and lack of information" - Akg ak
7
"measure"
3 negative reviews mention this · 12% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
8
"glucose"
3 negative reviews mention this · 12% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
9
"does"
3 negative reviews mention this · 12% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
10
"heart"
3 negative reviews mention this · 12% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
11
"rate"
3 negative reviews mention this · 12% of all complaints
★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
12
"does measure"
3 negative reviews mention this · 12% of all complaints

📋 All 26 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ narutowolfgang 5/5/2026 v1.7
Not free
They said it was for free not true
★★★★ Intettyssmutlamttti 4/7/2026 v1.7
you have to pay for everything!!
i don’t like how i have to pay to use it
★★★★ bethq612 3/29/2026 v1.7
Scam and fraud
Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels.
★★★★ Fokiop 3/13/2026 v1.7
Yo
Mentirosos esta cuesta dinero yo la baje y me cobraron y no sirve a todo mundo le da lis mismos resultados puede ser asta un niño esto es falzo
★★★★ kattoby 2/24/2026 v1.7
٥١٥
نوت reliabl
★★★★ Relentlesstoo 12/30/2025 v1.7
Scam me please
It says it can read your glucose with phone. Not true. It says is free, not true. Scam.
★★★★ BirdFlight2002 12/18/2025 v1.7
Do not download it
They stole my money $11 just for the trial
★★★★ (SAL) US 12/10/2025 v1.7
Garbage
They said it’s free and it’s not, please Apple remove the scam from the cheaters
★★★★ Piano Music Lover 11/19/2025 v1.7
not good
not good because it's not honest...won't tell you the cost *before you try it out...I don't trust them not to charge me for just trying it out so I deleted it right away. It's all about the love of money.
★★★★ Jt she hg 11/11/2025 v1.7
Lier
Lier this is not for free 👎🏻👎🏻👎🏻👎🏻
★★★★ Yo-yo5 10/13/2025 v1.7
Not for free
Forced you to review them 5 starts to allow you free access but it is just for heart beats…Everything else you have to pay. As I downloaded it I will delete it …
★★★★ Segura2015@ 10/8/2025 v1.7
Compra gratuita
Esté aplicación no actúa honestamente accedí a un plan que era una prueba gratuita por tres días y automáticamente me descontaron el dinero
★★★★ tag-p 9/21/2025 v1.7
Won’t work
I can’t get this app to work no matter how many times I’ve tried.
★★★★ Akg ak 9/13/2025 v1.7
App showing you can monitor your blood sugar but they don’t have that option for measuring
Just very unreliable and lack of information
★★★★ Ronald Boucher 8/29/2025 v1.7
Fake app
Does not really measure pulse rate! It just give you the random number.
★★★★ urucsotonwm 8/17/2025 v1.7
Bad app
It’s so full of adverts that it’s practically useless.
★★★★ I’m Nacho momma 7/28/2025 v1.7
SCAM
Claims it is totally free, then as you start to load the app it says in app payments. The payment schedule comes up and when you try to go on without choosing to pay or take the free trial (1 week big whoop) you come to a deadend. You can’t try even one measurement without paying. Don’t lie to me and say it’s free when it’s not. It is a waste of my time and my trust.
★★★★ Msdoula 7/23/2025 v1.7
Not a free app
This is not a free app. Three days free and then you must pay $6.99/week. On a fixed income, I cannot pay for this.
★★★★ henfercis67 7/22/2025 v1.7
Lost my money
This app no working
★★★★ Ines sababria 1111 7/18/2025 v1.7
Solo engaños
Dicen que es gratis y es solo mentiras
★★★★ Yonamals bwkanansn 6/26/2025 v1.7
Si no pagas no sirve
Para nada es gratis $7 por semana
★★★★ melisa56 6/16/2025 v1.7
Blood glucose measurement
Their ad out right lied!!!
★★★★ wasteland rebel 6/2/2025 v1.7
waste of money
Beware, don’t read blood sugar as shown in videos. Actually is doing almost nothing. It’s no worth it
★★★★ cinthia820 5/22/2025 v1.7
Tienes que comprar nines gratis
Es mala
★★★★★ e-yuck, frustrating !!!!! 8/16/2025 v1.7
Misleading
App is NOT free and it does NOT measure blood sugar at the ad says.
★★★★★ Miss GabyLicious 5/29/2025 v1.7
It only checks heart
This app is only for the heart Nothing else even if is advertise as to help you control blood pression levels blood sugar levels is Only Showing the heart rate

Sentiment summary

89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.