Review Insights · App Store
BalanceMe-Health AI&Self Care
Fenlake Global · 6,110 ratings · ★ 4.5
4.5
★★★★★
6,110 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 43% of all complaints
★★★★★ "Murray. It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need…" - Texas TeaCake
2
"blood"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Murray. It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need…" - Texas TeaCake
3
"sugar"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Murray. It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need…" - Texas TeaCake
4
"blood sugar"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Murray. It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need…" - Texas TeaCake
5
"scam"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
6
"money"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Do not download it. They stole my money $11 just for the trial" - BirdFlight2002
7
"download"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Murray. It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need…" - Texas TeaCake
8
"read"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not free functions. Program Free but a subscription plan to read the measurement results and the measurements need to be manually inputted, no measuring from camera phone." - rrrewrtgcdgy
9
"measurement"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not free functions. Program Free but a subscription plan to read the measurement results and the measurements need to be manually inputted, no measuring from camera phone." - rrrewrtgcdgy
10
"trial"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not free. This gives you a 3 day free trial but costs if you want to use it on an ongoing basis. I wish you would indicate free trial before you download….." - BP & blood sugar
11
"measure"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Not free functions. Program Free but a subscription plan to read the measurement results and the measurements need to be manually inputted, no measuring from camera phone." - rrrewrtgcdgy
12
"glucose"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Scam and fraud. Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels." - bethq612
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Murray
It’s free to download, but then they charge you for the app so it’s kind of misleading to a lot of people would not get it for the world. Check your own blood pressure and check your own blood sugar. Keep up with your health. You don’t need the app.
Not free functions
Program Free but a subscription plan to read the measurement results and the measurements need to be manually inputted, no measuring from camera phone.
Cindy Brooks
App says free but charges to take the measurements
Not free
This gives you a 3 day free trial but costs if you want to use it on an ongoing basis. I wish you would indicate free trial before you download…..
Not free
They said it was for free not true
you have to pay for everything!!
i don’t like how i have to pay to use it
Scam and fraud
Ad depicts it will measure your blood glucose levels.All it does is measure your heart rate. The app will only allow you record your levels.
Yo
Mentirosos esta cuesta dinero yo la baje y me cobraron y no sirve a todo mundo le da lis mismos resultados puede ser asta un niño esto es falzo
٥١٥
نوت reliabl
Scam me please
It says it can read your glucose with phone. Not true. It says is free, not true. Scam.
Do not download it
They stole my money $11 just for the trial
Garbage
They said it’s free and it’s not, please Apple remove the scam from the cheaters
not good
not good because it's not honest...won't tell you the cost *before you try it out...I don't trust them not to charge me for just trying it out so I deleted it right away. It's all about the love of money.
Lier
Lier this is not for free 👎🏻👎🏻👎🏻👎🏻
Not for free
Forced you to review them 5 starts to allow you free access but it is just for heart beats…Everything else you have to pay. As I downloaded it I will delete it …
Compra gratuita
Esté aplicación no actúa honestamente accedí a un plan que era una prueba gratuita por tres días y automáticamente me descontaron el dinero
Won’t work
I can’t get this app to work no matter how many times I’ve tried.
App showing you can monitor your blood sugar but they don’t have that option for measuring
Just very unreliable and lack of information
Fake app
Does not really measure pulse rate! It just give you the random number.
Bad app
It’s so full of adverts that it’s practically useless.
SCAM
Claims it is totally free, then as you start to load the app it says in app payments. The payment schedule comes up and when you try to go on without choosing to pay or take the free trial (1 week big whoop) you come to a deadend. You can’t try even one measurement without paying. Don’t lie to me and say it’s free when it’s not. It is a waste of my time and my trust.
Not a free app
This is not a free app. Three days free and then you must pay $6.99/week. On a fixed income, I cannot pay for this.
Lost my money
This app no working
Solo engaños
Dicen que es gratis y es solo mentiras
Si no pagas no sirve
Para nada es gratis $7 por semana
Blood glucose measurement
Their ad out right lied!!!
waste of money
Beware, don’t read blood sugar as shown in videos. Actually is doing almost nothing. It’s no worth it
Misleading
App is NOT free and it does NOT measure blood sugar at the ad says.
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)