Review Insights · App Store
BeautyCam-AI Photo Editor
Xiamen Meitu Technology Co., Ltd. · 21,121 ratings · ★ 4.8
4.8
★★★★★
21,121 ratings
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Top complaints - extracted from 52 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
12 negative reviews mention this · 23% of all complaints
★★★★★ "Ads with a paid subscription. I will not be renewing paid subscription for years and now there are constant ads even tho it’s a paid app Extremely annoying when taking photos and have to stop for ads" - Christinerigg
2
"subscription"
10 negative reviews mention this · 19% of all complaints
★★★★★ "Ads with a paid subscription. I will not be renewing paid subscription for years and now there are constant ads even tho it’s a paid app Extremely annoying when taking photos and have to stop for ads" - Christinerigg
3
"features"
9 negative reviews mention this · 17% of all complaints
★★★★★ "BRING BACK HAIR GLOSS!. I paid for the whole year and they suddenly took away the hair gloss feature this month. that was my favorite feature & i used it ALL the time. if they don’t bring it back within the week I will be contacting Apple to get a refund on my pay…" - Crystal_sti
4
"year"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Ads with a paid subscription. I will not be renewing paid subscription for years and now there are constant ads even tho it’s a paid app Extremely annoying when taking photos and have to stop for ads" - Christinerigg
5
"scam"
6 negative reviews mention this · 12% of all complaints
★★★★★ "BRING BACK HAIR GLOSS!. I paid for the whole year and they suddenly took away the hair gloss feature this month. that was my favorite feature & i used it ALL the time. if they don’t bring it back within the week I will be contacting Apple to get a refund on my pay…" - Crystal_sti
📋 All 52 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
ужасно
ужас,хотела сделать качественное видео оно ничегл не грузит,что с впн что без него. У меня интернет отличный,оно не работнт и память всю забирант.
全是广告
太垃圾了
Ads with a paid subscription
I will not be renewing paid subscription for years and now there are constant ads even tho it’s a paid app
Extremely annoying when taking photos and have to stop for ads
Extremely annoying when taking photos and have to stop for ads
辣鸡app
大家悠着点，这app （狠） 好 亻扁人白勺
Bought a year subscription and I couldn’t even use it
I bought a year subscription and it won’t let me use it. I keep “repurchasing” but it would tell me I have an existing subscription and I can’t even find anyone that can help me. I want a refund.
BRING BACK HAIR GLOSS!
I paid for the whole year and they suddenly took away the hair gloss feature this month. that was my favorite feature & i used it ALL the time. if they don’t bring it back within the week I will be contacting Apple to get a refund on my payment because taking payments while taking away paid features is insane and a scam. BRING BACK THE HAIR GLOSS FEATURE!!!!
VIP and still ad spammy
App is ok. Except paid for VIP for a year and I can barely use the app because of all the ads. I submitted a ticket inquiring but no response of course. Is a retread beauty app money grab. Won’t renew.
2018 user
I have been using this app since 2018, thats a long time dedicated to this app. In 2024 i decided to the monthly subscription and as of recently its a weekly subscription that is the same amount, if not more than the monthly subscription. thats absolutely insane, do not waste you money on this app. i cant believe i have to say goodbye to the app that ive always made sure to have. do better.
Fraude
Me está cobrando una suscripción anual , la cual yo ya había cancelado pero por mes y me tratan de hacer el cobro hasta 25 veces
Don’t like
Just so you guys know , I really don’t like this new version/ update. Please bring back the previous version.
Terrible VIP access
I purchased annual vip to get all the features, but it kept asking me to purchase VIP over and over and not allowing me to utilize the features that I am supposed to be able to use
Scam!!! MY SUBSCRIPTION WILL END ON JULY 2026 BUT I CAN’T USED NOW ALL THE VIP FEATURES?!?
How come I can’t use the VIP features, I subscribed for 1 year and it will on July 2026, I still have 5months and why did it changed? Somebody tell me!!!! Where are the remaining months of subscription?????? This is a SCAM!!!
Restore
Please restore original version. The update is messy and unorganized. Also the background blur effect option is gone.
刚更新了，不喜欢现在这个新版本，上一个旧版还更优秀
不喜欢现在这个新版本
Where is the makeup?
I just updated the app and many features are missing. Even the makeup. This is ridiculous.
Silly
This basically edits to the point of cartoon faces. Not an actual beauty edit app.
Khalid rahim
The most pathetic app
Greedy
App used to be good, but now, you should look for an alternative app to use. The company has become too greedy and disrespectful to the users - there are ads and pop ups you cannot skip every single click. Not worth it anymore. Another review states this company will take your money and not give you the VIP functions as promised. Don’t give this app or company any money :)
I paid for VIP but still see ads
Took me a while to wait for the ads to finish and take more pics
لماذا هو من اول استخدم ويتطلب اشتراك بفلوس ؟؟
؟
Refund
I’d like to get a refund for downloaded the app in hopes to receive the features that were promised but for for some reason it caused my phone to shut down and the free trial date ended and charged my account before I was able to have a functioning phone again. I’d appreciate a refund. I got 0 content from the app.
The most FOXY app I’ve ever used - total scam!
This is hands down the most foxy camera app I’ve ever come across. It tricks you into subscribing to their ridiculously overpriced yearly plan just by clicking on basic features. Even worse, they don’t offer refunds, not even within 7 days. That’s shady and unacceptable. This isn’t just bad UX-it’s a scam. Avoid at all costs!
Waste of your money.. save trouble
I bought this for my wife for 1 yr @ 49.99. This appears to be working just fair. I bought another one, for same price for my iPhone.. I did to remove the ads but this did not work.. even though I have a paid subscription, ads keep on popping up.. at one point I counted 12 .. I deleted the app and reinstalled but did not eliminate the ads.. I am so frustrated and I will not renew after a year.. so beware, hopefully this will not happen to anyone..
Bad update
Used to love this app but now some features that used to be free are part of the vip $50 service!! will not use this app anymore!
Fat phobic
Body shaming and twisted beauty standards
吃相难看，一堆广告
垃圾app，迟早倒闭
更新后很难用，广告必须看完
更新了，太难用了，拍照时打开要等的时间太长了，没有x号关闭，用了这么多年了，真的要脱粉了
垃圾！
更新之后不能用了！速速给我更回去！
Scam/theft
I paid for premium and still can’t access premium, it’s still asking me to subscribe to premium after paying for it the first time without having access to it
用了很多年了 起碼10年 但是我要刪除了
我明白投放廣告會帶來收益 但是這些廣告實在太多了 而且廣告不能馬上關掉 必須等上10秒或者你必須試完兩秒廣告 怎麼會有這樣噁心的廣告 而且不是一次 食每次你打開要照相時候都要浪費 有時候緊急狀態下想要捕捉照片或者視頻錯過了 簡直太uesless了現在
Be careful!!!
Be careful when you sign up for 7 days free trial, this app charged me the first day I signed up!!! And it’s not eligible for refunds, what a scam!
Ghép ảnh nóng rồi đem bán
Lúc đầu tưởng hữu ích , xịn xò mà ai ngờ lại ghép ảnh mặt mình vô ảnh 18+ r đi bán qua Cam 🥲
🫸🫸
Lấy hình ảnh ng khác ghép ảnh mặt mũi vào các vd tào lao nhắng tống tiền
很多广告植入
现在的软件怎么了？一打开想要拍美美的照片，总是出了很多广告，还要霸占屏幕几秒钟真的很让下头！直接原相机拍了都不想打开美颜了
会员也一堆广告，你们还有底线吗？
我拍摄视频拍照片，中途还有一堆广告，你们还有底线么？而且我是会员，充钱给你们就这个破用户体验？太垃圾了，腾讯爱奇艺都知道会员没广告，就你们什么钱都敢要，穷疯了？用户体验太差了，作为年会员，我以后不会用你们的产品。越做越垃圾。不好好做生意的人不会长久。
Refund
Yes I’m trying to get in touch with someone because I don’t use this app and they charged me for it for no reason.can you please send me your personal email so I can send the screenshot, I don’t have a way to contact you. Thank
Too many hidden pay to play features
Had to finally delete this app after using and recommending it for years because it’s made the last useful feature a secret vip feature. Also such an annoying start up screen that you have to flip through repeated begging for using AI vip features just to slap a basic filter on. Go elsewhere
Subscription issues
This app has been perfect for years I’ve been using it. I have a paid subscription but now it keeps promoting me to pay for another subscription. How do I fix this?
App has major lag
What happen to this app? Its messed up big time. Fix it
Have the problem of app not working
The app always turns off or not working
Doesn’t do anything. Wants to charge me for it.
Edited a couple bad photos in an attempt to sculpt a face. App literally did nothing, and constantly wants to upgrade me to the paid version. Zero stars.
App for ads that also takes pictures
Absolutely ridiculous. Been using this app for 4 straight years and its unusable. Ads between every picture, making every feature ‘VIP’ or the time I paid for premium for a YEAR accidentally and got no benefits. Wouldn’t recommend lol
Can’t access camera BUG
Can’t use the app
Scam subscription
I paid for an annual subscription that expires in October 2024, now I am asked to pay again.
Therefore, all photos will be sent to the server during use, right?
Almost all functions will fail in a disconnected network environment.
Ad infested.
I’ve had this app for years, and I love it however over the past few months this app has become AD infested. Every picture you take there’s an ad, if your attempting to edit a photo/save it… there’s an Ad. When it’s not broken don’t fix it!!! & I refuse to pay for a subscription at all. Please remove ALL the unnecessary ads, or at least make them no invasive for free users.
Rip off
I bought a year subscription and after a few months. It’s asking my to pay again to use the VIP upgrades.
My phone settings under subscriptions even shows I paid to be able to use all the features and that it would be expire January 16, 2025. Very disappointmented!
My phone settings under subscriptions even shows I paid to be able to use all the features and that it would be expire January 16, 2025. Very disappointmented!
Why the adds
And why can’t you just make a one time payment and that’s it is monthly or yearly now ? That’s very upsetting and expensive too
Always blurry pics on newest iPhone 16 Pro Max
Always blurry pics on newest iPhone 16 Pro Max
Don’t pay for the app!!!!!
had vip and I paid for it and it undid it and now I have to pay again so now I don’t really use the app kinda sucks now that it undid my subscription
+ 2 more in the clipboard copy
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)