Review Insights · App Store
been
VINCI APPS · 5,754 ratings · ★ 4.7
4.7
★★★★★
5,754 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"countries"
7 negative reviews mention this · 32% of all complaints
★★★★★ "Deeply Flawed UX/UI and Search. I have trialled this app for a day and decided the serious UX/UI flaws are too great to warrant paying the subscription. It does not show the former aeroports such as TXL for Berlin Tegel and is missing lot of former countries such as Cze…" - OliverTwist78
2
"cities"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Too generic. Map doesn’t show cities you been to, just shows the whole country always" - alikhan4812
3
"subscription"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Rip off for apple users. My husband has a pixel and I have an iPhone. We both wanted to use this app. The Google App Store gave him an option for a lifetime subscription for $9.21. The iPhone been app is charging $19.99 a year. This is highway robbery for iPhone us…" - Melinda0808
4
"been"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Rip off for apple users. My husband has a pixel and I have an iPhone. We both wanted to use this app. The Google App Store gave him an option for a lifetime subscription for $9.21. The iPhone been app is charging $19.99 a year. This is highway robbery for iPhone us…" - Melinda0808
5
"country"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Too generic. Map doesn’t show cities you been to, just shows the whole country always" - alikhan4812
6
"regions"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Subscription. The app requires a subscription to log certain regions. Easily dumbest app I’ve downloaded don’t waste your time" - E0ghan
7
"does"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Rip off for apple users. My husband has a pixel and I have an iPhone. We both wanted to use this app. The Google App Store gave him an option for a lifetime subscription for $9.21. The iPhone been app is charging $19.99 a year. This is highway robbery for iPhone us…" - Melinda0808
8
"doesn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Too generic. Map doesn’t show cities you been to, just shows the whole country always" - alikhan4812
9
"city"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Deeply Flawed UX/UI and Search. I have trialled this app for a day and decided the serious UX/UI flaws are too great to warrant paying the subscription. It does not show the former aeroports such as TXL for Berlin Tegel and is missing lot of former countries such as Cze…" - OliverTwist78
10
"every"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Hungry for money. Whoever made this app failed to bring ads to it and started charging us for every single click of the way! I’m deleting it from my mobile. It’s useless!!" - Khalid said
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rip off for apple users
My husband has a pixel and I have an iPhone. We both wanted to use this app. The Google App Store gave him an option for a lifetime subscription for $9.21. The iPhone been app is charging $19.99 a year. This is highway robbery for iPhone users. I am very sad that you are trying to rip off iPhone users and allow the Google play store to have lifetime subscription where iPhone does not offer this option.
Too generic
Map doesn’t show cities you been to, just shows the whole country always
Subscription
The app requires a subscription to log certain regions. Easily dumbest app I’ve downloaded don’t waste your time
Didn’t get three days free
Canceled free trial within 5 minutes cause it was clunky to use. Still got charged for one year.
Beware!
Rug pulled their customers.
Now mandatory subscription $ fees
Now mandatory subscription $ fees
Why do I need premium
Why do I need premium to use the app I can’t mark any cities
Why is there no Abkhazia?
Why is there Somaliland in the app, which is not recognized by any country in the world, but there is no Abkhazia, which is recognized by at least 5 UN member countries. Add Abkhazia, and I will change my rating to 5 stars.
Hungry for money
Whoever made this app failed to bring ads to it and started charging us for every single click of the way! I’m deleting it from my mobile. It’s useless!!
Deleted all my data and made me pay to get it back
Don’t download this app. It was great until they deleted all my data and made me pay to get it back. There isn’t an option to get the data back and won’t be surprised if I put all my trips in again and they were deleted again. Very sad
Really Pretty, But Not Smart
I really wanted to like this app, it’s beautiful, and I love the info it gives on the countries, but it’s so irritating. For example- if you tell it you have been to Rome, it will not register that you have visited Italy! Also, it doesn’t seem to know that Portofino exists… even when having it translate city names. Just unusable because of this, unfortunately.
Ruined it.
Used to be my favorite road trip app for counting license plates. Simple and easy to use. Updates to include countries and territories and all the extras. No thanks. Impossible to just pick it up and add the newest state tag seen from the passenger seat. Worked great for years but no longer. Big sad.
UX workflow is unintuitive
If I lived in a city, I expect to be able to say when I lived there. I also expect the app to automatically add the country of the city to the list. The app doesn’t do any of that. I have to add: cities without dates, dates with only countries, and then continents, regions, and countries. It’s pretty poorly designed. Clearly if you have been to Paris, you have also need to France. Also, needing to type the name of every city is one of the worst features. Obviously the best UX would be to tap the locations on a map. I can’t believe how poorly conceived the input methodology is.
I hate this app’s behaviors enough that I’m starting to design a competing solution that is more intuitive.
I hate this app’s behaviors enough that I’m starting to design a competing solution that is more intuitive.
Crimea is Russia by the way
Crimea is Russia by the way FIX IT rn
Stopped Working
App stopped working during an update and would no longer open. I lost years of info and tracking.
Deeply Flawed UX/UI and Search
I have trialled this app for a day and decided the serious UX/UI flaws are too great to warrant paying the subscription.
It does not show the former aeroports such as TXL for Berlin Tegel and is missing lot of former countries such as Czechoslovakia, East Germany, etc. Many of us have travelled in the late twentieth century and want to add those former countries.
It does not have the abilities of tapping on the alphabet letter to jump to the letter I want when searching for the cities. Using the search feature brings up BOTH city and region, forcing me to search for the specific city. For instance, “Madrid” would show at least one hundred results so I am forced to scroll down to “Madrid”. Sometimes, the names don’t show up unless you know exact spelling. It needs the feature to select “City” or “Region”. If I don’t use the local spelling such as “São Paulo”, the search result won’t show unless I use the “ã”.
Same with the aeroports. I had to look up the exact aeroport code to find the specific ones. Some aeroports don’t show the city, making it harder to find one quickly.
I will not continue with the subscription.
It does not show the former aeroports such as TXL for Berlin Tegel and is missing lot of former countries such as Czechoslovakia, East Germany, etc. Many of us have travelled in the late twentieth century and want to add those former countries.
It does not have the abilities of tapping on the alphabet letter to jump to the letter I want when searching for the cities. Using the search feature brings up BOTH city and region, forcing me to search for the specific city. For instance, “Madrid” would show at least one hundred results so I am forced to scroll down to “Madrid”. Sometimes, the names don’t show up unless you know exact spelling. It needs the feature to select “City” or “Region”. If I don’t use the local spelling such as “São Paulo”, the search result won’t show unless I use the “ã”.
Same with the aeroports. I had to look up the exact aeroport code to find the specific ones. Some aeroports don’t show the city, making it harder to find one quickly.
I will not continue with the subscription.
Good, but needs work
The app has a lot of potential. But, I can’t edit something once I added it. Eg, add or change dates once added. Or delete an entry. Also, I have an android phone and I would like to have an app to sync there too.
Not sharing across my Apple devices
I downloaded the app on my iPhone, put in the countries, then downloaded the app to my iPad. I don’t see any way to get the data to share across iCloud to the iPad. I don’t want to go through the exercise again of putting all the 40 countries in again.
No States
Used to be able to shoe states, now only countries.
Nice idea done poorly
It only shows places I’ve traveled, it won’t let me visualize any places I’ve lived/want to travel. It also won’t let me enter anything more specific than a country (no regions, cities, etc.) so I honestly think I could keep better track of my travels with a notebook and pen than by using this app.
Glitchy
Wish I hadn’t purchased.
Useless with out premium
You can only track US regions for free every where else is paid which makes no sense because theres literally no other purpose to this app
There are 7 continents
Only 6 listed here. South Orkney? Nope….
Literally nothing available on this app from my last travels. So, what exactly does this app do?? Antarctica?
Literally nothing available on this app from my last travels. So, what exactly does this app do?? Antarctica?
Sentiment summary
94%
Positive (4-5★)
1%
Neutral (3★)
5%
Negative (1-2★)