Review Insights · App Store
BIGO LIVE-Live Stream, Go Live
BIGO TECHNOLOGY PTE. LTD. · 219,617 ratings · ★ 4.5
4.5
★★★★★
219,617 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
15 negative reviews mention this · 29% of all complaints
★★★★★ "Real users reporting. If you want to stream this isn’t a good app to stream upon they’re are lots of trolls looking to report your page so that you are unable to get noticed and your page can be banned from 2 days up to 10 years this app is very messy and mental…" - Yoliebabie
2
"bigo"
12 negative reviews mention this · 24% of all complaints
★★★★★ "Fix. I'm liking the bigo app but one thing I wished was fixed or removed would be the ability to turn off the screen shot or screen recording it gets really annoying at times because one minute you can do those things and the next time you can't…" - Dwight 87
3
"banned"
10 negative reviews mention this · 20% of all complaints
★★★★★ "Real users reporting. If you want to stream this isn’t a good app to stream upon they’re are lots of trolls looking to report your page so that you are unable to get noticed and your page can be banned from 2 days up to 10 years this app is very messy and mental…" - Yoliebabie
4
"live"
9 negative reviews mention this · 18% of all complaints
★★★★★ "This is not a kids live game. Just so you know I’m a kid that bought BIGO LIVE. When I was on the app I seen girls with patties on and more weird stuff that kids should not see." - I need to learn how to draw
5
"scammers"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Fake accounts. There are a bunch of Nigerian scammers on Bigo posing as Americans and Bigo does NOTHING to stop them. This is why I will never go back on that app. There are too many people from foreign countries on there like Nigeria and Ghana and I’m pr…" - Southernman2017
6
"nothing"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Fake accounts. There are a bunch of Nigerian scammers on Bigo posing as Americans and Bigo does NOTHING to stop them. This is why I will never go back on that app. There are too many people from foreign countries on there like Nigeria and Ghana and I’m pr…" - Southernman2017
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Real users reporting
If you want to stream this isn’t a good app to stream upon they’re are lots of trolls looking to report your page so that you are unable to get noticed and your page can be banned from 2 days up to 10 years this app is very messy and mentally dangerous people will start interfering with your personal life as a broadcaster, be careful if you decide to download be very cautious this app is also discriminatory some girls can dance and get banned and others will get banned for dancing
They keep banning my account
They keep banning my account im 23 years old like why answer because this ridiculous yall let the big celebrity on there
Fix
I'm liking the bigo app but one thing I wished was fixed or removed would be the ability to turn off the screen shot or screen recording it gets really annoying at times because one minute you can do those things and the next time you can't especially if it's the same person so please remove that option to turn off screenshot thanks
This app
Waste of time people not smart
Terrible moderation
You banned me over my username: Praetor_601… aka a Roman thing. I don’t see how this was against the ToS and I appealed too. It’s been two months and I’ve heard nothing. Terrible.
Worst site
This is the worst site I’ve ever been on, nothing more than women selling themselves for sex, gold diggers and women only for games. This is not worth 5 star review. Guys don’t waste your time
This is not a kids live game
Just so you know I’m a kid that bought BIGO LIVE. When I was on the app I seen girls with patties on and more weird stuff that kids should not see.
Terrible app,
You can say whatever you want , bullying and harassment are allowed, even if you report them, they don’t care, just no nudity. It’s a place a for IRGC propaganda, spreading antisemitism and threatening Iranian citizens around the world
BAN BAN BAN
Ladies just be teasing and these idiots start with the “suspicious activity” warning in minutes. Last time I checked this was an 18 and over site. Thats why they will never be successful.
Trash
I have lost my phone and can’t even change the number to new number. This need to be reported to government to review like TikTok. Lots virtual gifts beggars and scammers.
I don’t liked
I don’t liked
Accessibility
I’m blind and I’ve been trying to use this app, to connect with people. But unfortunately, this app is a disaster when it comes to a screen reader it’s very inaccessible. I think this app would be good if I could actually use it with my screen reader. If you guys can do something about that, that would be awesome.
Fraud
I was a victim of fraud and BIGO makes it entirely too convenient for scammers. 20 days to deactivate and account while giving the scammer an option to cancel the deletion of the account.
SHUT UP BIGO
There was a guy that joined our live were SUING
Strike against this app!
I use to use the app alot streamed and was hitting top 3 consistently… even cam down in a video/audio room (before they mad it mandatory for streamers to show their face while doing their 2 hours/say). Apple and google stores so if u didnt already have it installed it was gone for 6+ months.
This is when the true demon came out “fake beans” no matter what you did and how their system is set up u get paid the following month for your previous month…. And if your an agent/streamer youve seen the pay-chart. Its based on tiers (5k at least during first few months) and progresses every 3 months (10,20,30,70k). They were targeting anyone who was in the gaps 30 to 70k is a Huge diff in cash. To find out you missed it cause you were shy 3-4k beans due to “fake beans” is BS! Ontop of that the fake beans are taken from your wallet along with the real ones… if you dont have it? They take your exclusive gifts that id trade during rebates….
also this is a spider web say u got 50k beans then gave two ppl 25k each…. Every person that has the fake beans gets affected. I know a friend who started their month off with negative! -40,000 beans…
Its the agents that give us updates and the new guidelines… all of it centered around children in other countries, using private rooms…. So i researched it and this is consistent….
Not only that after u make 5-6k beans you can email bigo customer service and ask them for the in app “games”….. its legit gambling games 🤣.
Add this to diamond vs bean ratio… it takes 4-5 beans to equal 1 diamond. So why do supporters have to pay for diamonds they paid cash for but their fav streamers get 1/4 of that.. then the streamers have to grind harder cause they are being robbed 75%… bigo makes money by selling the diamonds but get greedy and make it 1/4 the value once gifted…..
This app needs to be shut down asap
This is when the true demon came out “fake beans” no matter what you did and how their system is set up u get paid the following month for your previous month…. And if your an agent/streamer youve seen the pay-chart. Its based on tiers (5k at least during first few months) and progresses every 3 months (10,20,30,70k). They were targeting anyone who was in the gaps 30 to 70k is a Huge diff in cash. To find out you missed it cause you were shy 3-4k beans due to “fake beans” is BS! Ontop of that the fake beans are taken from your wallet along with the real ones… if you dont have it? They take your exclusive gifts that id trade during rebates….
also this is a spider web say u got 50k beans then gave two ppl 25k each…. Every person that has the fake beans gets affected. I know a friend who started their month off with negative! -40,000 beans…
Its the agents that give us updates and the new guidelines… all of it centered around children in other countries, using private rooms…. So i researched it and this is consistent….
Not only that after u make 5-6k beans you can email bigo customer service and ask them for the in app “games”….. its legit gambling games 🤣.
Add this to diamond vs bean ratio… it takes 4-5 beans to equal 1 diamond. So why do supporters have to pay for diamonds they paid cash for but their fav streamers get 1/4 of that.. then the streamers have to grind harder cause they are being robbed 75%… bigo makes money by selling the diamonds but get greedy and make it 1/4 the value once gifted…..
This app needs to be shut down asap
Was okay. Got annoyed
Washington TRUST and Financial Independence Day in the USA 🇺🇸
Bs
App is bs
They keep banning me I’m innocent
😭why yall keep banning me I don’t do nothing but talk I just be sitting and get banned I hate yall😭😭
SEXUALLY EXPLICIT AND VULGAR CONTENT INCLUDING MINORS
Mmrb
Safety rules suck!
I was being harassed by a man and bigo live banned me for 358 days but didn’t ban him. Like what?
Full of Scammers
I downloaded this app because they advertised it that the women would message you first. Yes they do. They’ll chat with you some on the app and then want you to go to another platform. where they will chat with you some more and then they will start hitting you up for money. Whether it be gas, money or money for a phone charger or game cards or gift cards. It’s all a scam. This app is is really nothing more than Temu for only fans.
Very inappropriate
Very Inappropriate
bad app
i hate it
flowkey awful.
people send u dih pics no joke don’t do it man.
labor exploitation
The people behind the BIGO Live App exploit the labor of their workers. They partner w/ Performing Assets Talent Agency (not a real talent agency) & Sweet Talk Entertainment as ran by “Honey Brown Chick” (also not a real agency). Together, they recruit those in need of money by promising payment for livestreaming work. They lie upon application that 30hr/month of streaming work equals pay. They reveal in onboarding that to receive pay, 30hr/week PLUS minimum number of donations from livestream viewers is required. A chunk of donations is taken from viewers by BIGO itself. Behaves similar to pyramid scheme. Meeting 30 hours work but falling short of min. donations means no payment at all. The app has little to moderation (they claim to prohibit certain content, but action isn’t taken for sexual content nor content produced by children). I’ve witnessed post from child be contacted by adult & have reported it. Exploitative app, avoid it and collaborators at all costs, report to local labor authorities.
Catfishers
This place have a lot of catfishers. I would not waste your time on this app.
Annoying
When I open the app it takes me to a live stream. Extremely annoying. I tried to fill out more information on my profile, but it doesn’t work. It also makes a stupid sound every time I get a message. Annoying.
Sucks
The app seems like to many people who are interested in using personal information like money and things like that
Stop giving me this ad
Bro, I hate this app it just wasted my time and I’m not even old enough for it so why am I even getting it? Please stop giving me this ad. Thank you.
I dont like it
Cause bigo bans you for no reason like i can say an innocent word and still get banned for saying damn or anything i understand bc of sexual explicitness but if its innocent then it should be ok but this Ai that monitors it is doing it the wrong way now thats why people dont wanna chat cause of this Ai that bigo has thats monitoring i dont recommend it
The bigo team read this.
So I saw this ad a lot of times and then downloaded this app, and then signed in the apple account and then I was just editing my account until these weird strangers are just following me, and i saw these people that I didn’t follow them but it did by itself. BUT I FOLLOWED THEM BACK AND THEN THEY JUST MESSAGED ME AND ALL THAT STUFFS AND I DON’T LIKE IT, so I privated and changed the settings and I changed my profile picture to our family picture but then THE BIGO TEAM SENDED ME THE MESSAGE THAT THE PROFILE PICTURE WAS REMOVED AND I CAN’T CHANGE IT FOR 24 HOURS AND THE NEED TI FIX THIS FREAKING THING AND I DO NOT LIKE IT NO MORE. And it’s too inappropriate so now I don’t like this no more so I need to delete this app now.
Thoughts on BIGO LIVE app
Not that good to be honest. It’s mostly just half or almost naked women. There’s no gaming section or anything it’s just not good.
Constantly getting banned for no reason
This stupid app always bans me for “suggestive content” when all I’m going is talking to my friends and playing video games or watching anime.
The appeal process is dumb because I’m constantly getting rejected immediately after submitting and no one reaches out about your appeal until AFTER the ban is lifted. This app is trash and I miss hily’s live function. How about you ban people who actually break the rules instead of banning me
The appeal process is dumb because I’m constantly getting rejected immediately after submitting and no one reaches out about your appeal until AFTER the ban is lifted. This app is trash and I miss hily’s live function. How about you ban people who actually break the rules instead of banning me
Worst app ever
This app is one of the worst app with their useless costumer service, I sent an feedback a month ago, and nobody answered to me, people stay away
Won’t let me login
App is either bugged or broken. I can’t login into my Bigo using my Gmail account. I am not banned or suspended, the app glitches out on the login screen.
Full of Scammers
While I was using this app I’ve got to talk to some people, and some where either taking me to porn sites or where trying to get me on encryption apps. Two in which I went to encrypted, at least one of them tried to continuously get a apple gift card to send over the phone to pay for a “babysitter” even though I offered other ways of payment. This app is full of either single mothers, scammers, or hoes. Would not recommend.
Nothing but scammer is coming to my live
Nothing but a bunch of scammers coming on my live
Trash clickbait
This app is just filled with lies, the people commenting are all AI and it sucks. This app should never have been a thing in the first place
You banned me because I made my little brother go. You’re so annoying and dumb.
I give you a one star
It’s not okay, there’s a lot of scammers
Sometimes you have too many bots portending to be women only to scam them. It’s not being regulated correctly
wtf
Got sextorted on this app thanks
Do not download
Horrible app
Never again
The reason why I rated this live thing a one star is because it is very unacceptable that they won’t let people that’s nine and older able to attend this. This is very disrespectful to me and I will be sure to never ever use this game ever again I will never use this game ever again well whatever this life thing is I rate this one star because my daughter tried this app and she was very upset that she couldn’t do that so this is my reason
Stop banning people for not doing anything or talking sometimes no one shows up and you can’t speak
I dont like the banning system it bans for me no reason i just be sitting there with only my cam on and sitting there and i get banned
Overseas beans.
That’s mess up how yall are doing the paid host with all these overseas beans this month I have over 1k of overseas beans but not on foreigner on my contribution board and they don’t count and put the morning premium back the way it was we don’t like these changes
Bruh
Yall banned me because I’m underage
Yeah ok
Women don’t come on to chat they either want money from you(to buy food for them, etc). Big scam!!!!
Fake accounts
There are a bunch of Nigerian scammers on Bigo posing as Americans and Bigo does NOTHING to stop them. This is why I will never go back on that app. There are too many people from foreign countries on there like Nigeria and Ghana and I’m pretty sure the Philippines as well on there trying to scam people from the United States and like I said this app will do nothing about it because somebody does not even care what’s going on in this app.
Can't even experience the app
In terms of accessibility when trying to choose my birthday to log into this app, it's very bad with VoiceOver. Can't even begin to use the app.
Ewww
This app has a lot of not good stuff
DO NOT MAKE YOUR KIDS BUY THIS!!!!!!!!!
DO NOT MAKE YOUR KIDS BUY THIS!!!!!!!!!
+ 1 more in the clipboard copy
Sentiment summary
86%
Positive (4-5★)
4%
Neutral (3★)
10%
Negative (1-2★)