Review Insights · App Store
Billionaire Casino Slots 777
Billionaire Games Limited · 44,000 ratings · ★ 4.5
4.5
★★★★★
44,000 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
19 negative reviews mention this · 49% of all complaints
★★★★★ "Used to be fun. I gave one star because this is the best slot platform on the App Store, but others make a great second. I gave one star for graphics and platform stability. I have played this game for over 10 years. I am a VIP player who is very saddene…" - HaydenStone
2
"play"
13 negative reviews mention this · 33% of all complaints
★★★★★ "Club Conquest. The Club Conquest Tournament needs improvement. i’ve been in this tournament twice and won twice because nobody else is playing due to the reward winnings are in the billion dollar range and I assume most players think it’s not worth the ef…" - Jlewis_us
3
"money"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Used to be fun. I gave one star because this is the best slot platform on the App Store, but others make a great second. I gave one star for graphics and platform stability. I have played this game for over 10 years. I am a VIP player who is very saddene…" - HaydenStone
4
"anything"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Long no win streaks. Played for years. Huuuge global just gets worse and greedier!! Been weeks since I hit anything good. Algorithm is set to make you fail!! And don’t contact support, you will get the same cookie cutter answer!! Do yourself a favor, NEVER INST…" - JMacatacer
5
"playing"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Club Conquest. The Club Conquest Tournament needs improvement. i’ve been in this tournament twice and won twice because nobody else is playing due to the reward winnings are in the billion dollar range and I assume most players think it’s not worth the ef…" - Jlewis_us
6
"been"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Club Conquest. The Club Conquest Tournament needs improvement. i’ve been in this tournament twice and won twice because nobody else is playing due to the reward winnings are in the billion dollar range and I assume most players think it’s not worth the ef…" - Jlewis_us
7
"times"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Used to be fun. I gave one star because this is the best slot platform on the App Store, but others make a great second. I gave one star for graphics and platform stability. I have played this game for over 10 years. I am a VIP player who is very saddene…" - HaydenStone
8
"chips"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Tight. I have needed one silver puzzle piece to complete and have gone through over 100 silver tickets and still haven’t completed my puzzle. never have hit a jackpot and have gone from 10 billion chips to 2 billion in no time. Some of my teammate…" - chickie1941
9
"support"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Banned. My account was randomly BANNED. I contacted support and gave them the information. They said there was nothing they can do. Such a shame." - chey_beloved
10
"click"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Glitch. I was loving this app. I made a $5 purchase for coins and I “leveled up” but the guy is blocking my prize I’m supposed to click on and it won’t let me click on anything else to continue playing! I literally can’t play the game and the boost…" - AlwaysRushing1
11
"screen"
6 negative reviews mention this · 15% of all complaints
★★★★★ "My account isn’t working. I paid twice to buy chips and didn’t receive them the all. I have several big wins that didn’t pay and froze my screen so I rebooted and that didn’t fix it. Several functions are not working" - Rae_2019
12
"spin"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Used to be fun. I gave one star because this is the best slot platform on the App Store, but others make a great second. I gave one star for graphics and platform stability. I have played this game for over 10 years. I am a VIP player who is very saddene…" - HaydenStone
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Club Conquest
The Club Conquest Tournament needs improvement. i’ve been in this tournament twice and won twice because nobody else is playing due to the reward winnings are in the billion dollar range and I assume most players think it’s not worth the effort to participate with such low winnings. This used to be exciting to play with other clubs but now not so fun since nobody else plays. There is no challenge 🙄
Waste of time
Only 10 minutes of free play before money grab started. Complete waste of time.
In game purchase
If you don’t purchase in game, you are limited to areas and rewards. It’s your choice, but beware of in game purchases. Have always had card numbers used later..is..
Player
You guys are so greedy wake up you’re losing a lot of good players
Less fun
They constantly turn win ratios down to nill. Same people hit over and over. Competitions can’t be done by most. Charm games can’t be completed due to impossibility of getting all the charms. You bet 50 , but 100 trillion and still only manage one or two stars. When u do hit higher it’s always a double. Quality has went way down.
Expensive
That’s all you need to know. It’s not free. Think twice before you join a club. It just gets more expensive. I’ve been playing a while and have seen it go from win some, lose some (which is as expected) then to win none and lose a lot. Just not fun anymore. If it wasn’t for my team I would delete this app. I used to play a lot more when it was fun but now, I only play the team events. It’s gone downhill fast! Play a game and watch how it changes when it becomes the event ! It’s very obvious it’s tweaked during events. You can see the reels “ hesitating “.
Banned
My account was randomly BANNED. I contacted support and gave them the information. They said there was nothing they can do. Such a shame.
Long no win streaks
Played for years. Huuuge global just gets worse and greedier!! Been weeks since I hit anything good. Algorithm is set to make you fail!! And don’t contact support, you will get the same cookie cutter answer!! Do yourself a favor, NEVER INSTALL THIS APP!!
Avoid frozen can’t fix
Horrible
Glitch
I was loving this app. I made a $5 purchase for coins and I “leveled up” but the guy is blocking my prize I’m supposed to click on and it won’t let me click on anything else to continue playing! I literally can’t play the game and the boost points time is running out. I’m not sure if this is a glitch but it’s really frustrating that I can’t play now and wasted money.
Cheat
Disappointed
In the Santa extreme game I’ve played for a few hours to see the pattern of whenever you landed on a large jackpot or a lot of the gold coin things. Santa touched his earpiece and you lost. This happened a total of 168 times if you bet 5T or more. It definitely cheats!
In the Santa extreme game I’ve played for a few hours to see the pattern of whenever you landed on a large jackpot or a lot of the gold coin things. Santa touched his earpiece and you lost. This happened a total of 168 times if you bet 5T or more. It definitely cheats!
My account isn’t working
I paid twice to buy chips and didn’t receive them the all. I have several big wins that didn’t pay and froze my screen so I rebooted and that didn’t fix it. Several functions are not working
High roller
Worst game on the internet. No way should you spin 700 times with no jackpot. Tell me that’s notrigged
Broken in two seconds
I broke the game with like five seconds after you unlocked the invite friends menu. I cannot click on it.
Not good too glitchy
Can’t even play the game it’s glitched out telling me to collect a gift and there’s nothing to even click on so they game is stuck there.
Huge and billionaire casino are greedy immature duche bags deserve to be sued for unfair gameplay
You deserve to be sued out of every penny you have towards you going bankrupt you rotten creators just chasing money not even caring about your players you wonder why some players just give up because you leach and leach and last constantly have players spend cause your a greedy a3 who can’t even balance a game to create a fair fun gameplay giving others chances considered the hit rate of a slot and not even their spin rate the devil deserves you and you deserve him you will never be a good game in my mind and deserve to be sued and evaluated for all the stupid unfair idiotic gameplay you put and I don’t care if you respond to this comment with a automated response saying wish you luck your full of this sh and a liar manipulative people
Frustrated
I just started playing this game and I just unlocked chat. It will not let me get past the “unwrap your gift.” I can’t click out of it or click anything else. It’s like it’s not loading
Freezes
I downloaded this game earlier and got a “gift” to open but it won’t let me do anything. I’ve deleted it and reinstalled it and it still doesn’t work. Very disappointing.
Scammed
Spent k’s on this app scammed plenty other options! When this banks gone so am I. Run! Scam scam scam
0
No winnings, absolutely none, zero return
Would give it lower if I could.
Support is terrible, rude, and sarcastic. They do not care what your problem is. Even if you have spent thousands on their game. I would not recommend downloading this game. 0/10
Scam
It’s a money grab scam. After level 15 you pretty much get stuck on purpose, it doesn’t matter if you try to redownload or reboot.
They just want your money
Never win anything been playing for 10 years and never hit those Hugh jackpots never ever dam bots only hit them, maybe someday the law will step in. Big crooks is all this game is.
Only worked for an hour
This was an average slots game until I received a gift from the game which it forces you to open in order to proceed. It completely stalled, with no gift on screen despite the prompt to open, and no way to exit without opening the non existent gift. I even redownloaded in hopes of the game fixing itself, and nothing. I tried looking at their troubleshooting page and there was no info, just another review of this same bug on the App Store with no attempt to even address the issue. Can’t give a good review unless I actually get to play, and the game is completely broken now.
Save your chips
Save your chips because if you don’t you won’t win any extra chips when you need it.
Long log ins.
It used to be fine but the last few days it takes up to two minutes to log in. It just spins and spins taking forever. None of my other apps do that just this one and it’s sister one with the Betty bonus.
Very frustrating along with the buy me buy me pop ups to eight of them before you can play.
I’ve had trillions in chips up to quadrillions and they still want you to buy buy more.
Just ugly and greedy. If I want more I know which button to push to get more. You’d think with the computer they would know a person is not interested. But the constant barrage is insulting.
Very frustrating along with the buy me buy me pop ups to eight of them before you can play.
I’ve had trillions in chips up to quadrillions and they still want you to buy buy more.
Just ugly and greedy. If I want more I know which button to push to get more. You’d think with the computer they would know a person is not interested. But the constant barrage is insulting.
Money Grabbers
Don’t download this trash game. If you do, don’t buy anything they offer!!! Most of my friends already deleted and I just did. Go to a real casino. This game will break you and customer support will repeat the same jargon. Save yourself the headache and stay away from this game. Would give 0 stars if possible.
No way they are 4.5 stars
Just bough 35 dollars in chips which was 12 trillion chips got one winning spin that was a bonus round that paid zero chips got screen shot of it to prove do not waste your money this is a scam site once you give them a dollar you never win again they are all fake reviews oh yeah and with 12 trillion chips I progressed a whopping 1 level
Scam and predatory practices
They are thieves and bend rules to get in app purchases. Hold “real time “ competitions that don’t show real time status. All requests for fix are ignored despite many attempts to document issues by screen shot. Pre programmed to lure ppl to pay. Don’t buy. Don’t play. Corrupt by design
Used to be fun
Greed has taken over the game. So many challenges, so many coin losses. The only way to play is to continually spend real $$.
It keeps telling me I’m not a member
You don’t want anything I play keep saying I’m not a member so how do you become a member or do I even care?
Will never let you go
Honestly, I really enjoyed this game, but I had to delete it because of how annoying it’s ads are in other games. Tiny X, and if you don’t click exactly on it, it will open the app without your permission! I constantly had to exit this game just to not be able to click the tiny x right on the center again, and have the app opened without consent again! Usually 5 or 6 times. Eventually, I just had to delete the app to make it stop. It still has the tiny x and forces me to the App Store 5 or 6 times per ad so while I’m forced here I might as well tell you how scummy their advertising tactics are.
Used to be fun
I gave one star because this is the best slot platform on the App Store, but others make a great second. I gave one star for graphics and platform stability.
I have played this game for over 10 years. I am a VIP player who is very saddened by the way the game has been restructured. I wish they cared more, well at all about the average player, but they only want money… like everyone else. The tricky part is to keep customers happy. Once you get to a high level they will break you. I have never seen any player who was able to play and not go broke. I can spin hundreds of times and never break even. This goes on Thor months at a time. Oh well, looks like I’ll play the second best game.
I have played this game for over 10 years. I am a VIP player who is very saddened by the way the game has been restructured. I wish they cared more, well at all about the average player, but they only want money… like everyone else. The tricky part is to keep customers happy. Once you get to a high level they will break you. I have never seen any player who was able to play and not go broke. I can spin hundreds of times and never break even. This goes on Thor months at a time. Oh well, looks like I’ll play the second best game.
Tight
I have needed one silver puzzle piece to complete and have gone through over 100 silver tickets and still haven’t completed my puzzle. never have hit a jackpot and have gone from 10 billion chips to 2 billion in no time. Some of my teammates have gone through trillions. I don’t care what the company says your percentages of hitting and keeping your chips are extremely low. I’ve hit more jackpots when I lived in Las Vegas. just lost over 2 billion credits on your 10X slot only betting 2.5 million per turn without hitting a thing but cherries, and all I received was one charm pack. shame on you guys, I know you’re in it to make money but you’re taking all the fun out of it for your players. This is getting ridiculous. It’s been over a year since I wrote this review and nothing has gotten better. I need so may charms but all I get are duplicates, have never hit a top jackpot and I keep going through my credits like crazy. My team has shurnken to half the players. Not fun and luck has nothing to do with it. It’s the way the games are programmed.
Rip off
The fire horse is the worst game ever. Just one big chip eater!
Games stuck
I hit level 20 and the game is completely frozen. I can’t continue because it won’t let me pick the prize box. I’ve closed and reopened it many times.
Can’t play
It started out amazing, but this guy in a blue suit pops up telling me to collect my prize. I click where the curser is telling me to and it won’t accept my click. I’ve tried clicking all over the screen and checking the app support. Nothing helps and I cannot continue playing because he is in the way. I can’t do anything without accepting this prize that won’t let me accept it. Please help!
Softlocked With a Gambling addiction
I got addicted to the smooth gameplay of this beautiful app. The gameplay soothes your brain like a cig after a night out. Than abruptly i got soft locked after 2 hours of straight GRINDING and the stupid old man keeps telling me to open my gift and I cant get passed that screen. Rebooting phone, reinstalling app, doesn’t matter his face haunts me. I NEED TO GAMBLE 👾
Need to be audited play on here since 2012
This site is a rip off you win it doesn’t add your winnings to your Score I have emailed take support so much you and jackpots it don’t recognize it and spins like 40 times one small win, spend another35 time small win. It will go 6 wins in a row and not once does it add to your score a take chips to spin again this site has gone down and it just rip you off now and if you buy chips it takes your money and chip so fast. They are doing this to forest people to buy tips from the site. It uses to be a wonderful and fun site but now no it went down so bad on people playing on this site to wear now it’s only like 18 K to 14 K and as big as this is that is sad that they have run people off
Sentiment summary
89%
Positive (4-5★)
5%
Neutral (3★)
6%
Negative (1-2★)