Review Insights · App Store
Bingo Voyage: Live Bingo Games
VERTEX GAMES PTE. LTD. · 51,581 ratings · ★ 4.9
4.9
★★★★★
51,581 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
35 negative reviews mention this · 88% of all complaints
★★★★★ "Trash game. You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing" - I’m-insane-helpme
2
"money"
28 negative reviews mention this · 70% of all complaints
★★★★★ "Trash game. You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing" - I’m-insane-helpme
3
"play"
22 negative reviews mention this · 55% of all complaints
★★★★★ "Trash game. You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing" - I’m-insane-helpme
4
"playing"
20 negative reviews mention this · 50% of all complaints
★★★★★ "Since they won’t post my reviews. This is my fifth one:). The gameplay is no longer fun. It is a pay to win game. Every day I’ve been on for the last three months. I’ve lost all my money just by playing one game. The game has officially drained me dry as I will sadly admit I’ve definitely spent a …" - Meadow Loe
5
"spend"
17 negative reviews mention this · 43% of all complaints
★★★★★ "Trash game. You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing" - I’m-insane-helpme
6
"bingo"
17 negative reviews mention this · 43% of all complaints
★★★★★ "Not a game for people who don’t spend money!!. Fun game, if you have a ton of money to spend on it, otherwise don’t bother. To get enough tickets to play the games that matter you need to spend a lot of money daily. To participate in the things to give you cards/tokens etc you have to p…" - falloutcaseu
7
"games"
15 negative reviews mention this · 38% of all complaints
★★★★★ "Not a game for people who don’t spend money!!. Fun game, if you have a ton of money to spend on it, otherwise don’t bother. To get enough tickets to play the games that matter you need to spend a lot of money daily. To participate in the things to give you cards/tokens etc you have to p…" - falloutcaseu
8
"tickets"
13 negative reviews mention this · 33% of all complaints
★★★★★ "Not a game for people who don’t spend money!!. Fun game, if you have a ton of money to spend on it, otherwise don’t bother. To get enough tickets to play the games that matter you need to spend a lot of money daily. To participate in the things to give you cards/tokens etc you have to p…" - falloutcaseu
9
"spend money"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Trash game. You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing" - I’m-insane-helpme
10
"cards"
9 negative reviews mention this · 23% of all complaints
★★★★★ "Not a game for people who don’t spend money!!. Fun game, if you have a ton of money to spend on it, otherwise don’t bother. To get enough tickets to play the games that matter you need to spend a lot of money daily. To participate in the things to give you cards/tokens etc you have to p…" - falloutcaseu
11
"been"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Since they won’t post my reviews. This is my fifth one:). The gameplay is no longer fun. It is a pay to win game. Every day I’ve been on for the last three months. I’ve lost all my money just by playing one game. The game has officially drained me dry as I will sadly admit I’ve definitely spent a …" - Meadow Loe
12
"bingos"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Gameplay is now terrible. This was my favorite game but it’s now nearly impossible to play. Every day there is a feature for 4card players (propellers, monkey, armadillo.) I like 2card play and don’t want to spend the tickets for 4card. Being in rounds with 4cards, …" - lmt2587
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash game
You never win nothing and if you do it’s less then you bet don’t play unless you wanna spend money I have tried to play all levels at all definitely prices and still nothing
Not a game for people who don’t spend money!!
Fun game, if you have a ton of money to spend on it, otherwise don’t bother. To get enough tickets to play the games that matter you need to spend a lot of money daily. To participate in the things to give you cards/tokens etc you have to play 200 ticket games which is 1 card, you sit there the whole time waiting to get a bingo, and then when you’re close the game ends. Very frustrating and disappointing because it is fun, but to get the fun things you have to pay too much, I’m disabled, I can’t afford to spend 50$ just to play a phone app game. Very frustrating and disheartening.
Since they won’t post my reviews. This is my fifth one:)
The gameplay is no longer fun. It is a pay to win game. Every day I’ve been on for the last three months. I’ve lost all my money just by playing one game. The game has officially drained me dry as I will sadly admit I’ve definitely spent a pretty penny on this game.
Gameplay is now terrible
This was my favorite game but it’s now nearly impossible to play. Every day there is a feature for 4card players (propellers, monkey, armadillo.) I like 2card play and don’t want to spend the tickets for 4card. Being in rounds with 4cards, the same users get all the wins and double/triple/quad bingos while making the rounds go so fast that 2card players don’t have time to do anything. I’ve lost thousands and thousands of tickets and power ups. It’s so disappointing. I’ll probably uninstall bc it simply isn’t fun anymore.
Can’t win even if you spend money!
The game is fun but unless you spend money you can’t really play. I don’t mind spending money but I do expect to win occasionally.
Money sucking game
Spent too much money on this game. Loved playing it but it keeps giving you the same cards for the Visas/Cruises so it takes so much longer to complete them. The advertisement that says you get Jackpots in every 3 games is all BS. Just going to delete this app. Not worth it.
Greedy
Don't get me wrong; I love this game! I have spent hundreds of dollars since playing to get more tickets, but it's really common to get NO bingos. If you're a constant player like me, it's frustrating when you spend money just to get back to back zero bingos. They also require too many tickets to play and participate in side quests. I would delete this game and never come back if only I never spent money on it.
Rock
Ivey
Keeps crashing, takes resources away
Playing on my iPad 9th for tapjoy. Just lost 280 game $ because the app crashed for the zillionth time. It was not refunded, I got back in on last second of game which said, "missed a lot." Literally just paid RL$ to buy more game cash and powers and it was ALL taken away from me.
Playing for tapjoy but the crashes are getting worse. Update yesterday did nothing. I turned off high def and did everything troubleshoot said. I have not heard back from devs. QUITTING AS SOON AS I GET TO NEXT TAPJOY GOAL.
NOT WORTH P,AYING UNTIL CRASHES ARE FIXED AND PLAYERS GET BACK ALL THAT IS LOST
Playing for tapjoy but the crashes are getting worse. Update yesterday did nothing. I turned off high def and did everything troubleshoot said. I have not heard back from devs. QUITTING AS SOON AS I GET TO NEXT TAPJOY GOAL.
NOT WORTH P,AYING UNTIL CRASHES ARE FIXED AND PLAYERS GET BACK ALL THAT IS LOST
False Advertisement
The game I was playing showed an ad for this game, showing you can win REAL money. This is false
I would give a half star
No lie this game is a money grab game. The only way you can keep playing is if you spend a bunch of money. It’s not worth it
Cheats
This game cheats. There is no way that all spaces are taken except 5 and I still have to call 49 balls for 5 spaces in the team bingo.
As much as I love this game, I equally hate it due to its fairness
This game is bad for automatically changing your number of cards you play. I usually ALWAYS bet 4 unless I have the help light and on rare occasion even with that - will I bet 6. Yesterday the game cost me by this issue and no help light. I was betting 600 per card and missed a lot of numbers. Game chose the 6 card. I spend money so it’s beyond upsetting for the game to do this. Also I have noticed that if you have double boosters - something you have to earn - you are less likely to hit the numbers on your cards or have longer waits to join in on the next game - therefore once again you get cheated. You can contact support, but they apparently are so greedy they don’t make right on the issues. Game play card packs with in the board are 99.9% the same cards so don’t get too excited on that. Just a heads up for those thinking about trying it out. Customer support sent back response that proved they never read my issue - lol thanked me for feedback - ignored how they cheated me. BEWARE! Greedy game that cares less about those who play their game and thrive on cheating their players apparently.
*UPDATED* Fun, until they want you to pay
*UPDATED* No more, I’m not contributing to this game anymore. The response from the developer saying it’s rewarding over time? No, it’s not. I am watching all my bingo dollars going down the drain and seeing little payoff from it, because this is a pay to play game. It’s so incredibly frustrating to watch my daubs, or bonuses, sit on the edges of the cards. It’s incredibly frustrating to see my cards filled with bonuses only to watch the daubs pick the one number in the midst of everything with nothing on it and hit that one. It’s INCREDIBLY frustrating that my double bounce canon shots always aim for the farthest numbers so I don’t even get to utilize a double bounce option. If I try to risk it for the biscuit and bet higher amounts, I get a proverbial middle finger for my efforts. The instant win numbers sit on the edges, the explosion dynamite is on edges or corners time after time after time.
*Original Post* I had been playing this game off and on and enjoyed all the little side games, additional bonuses, character modifications, etc. Now that the appeal has worn off, I notice that I get daily bingo dollars that only allow me to play one game, the payback for bingos is minimal at best, and then that’s it. I’m done for the day unless I want to pay $20 for two to three thousand bingo dollars. Which will get me a least two more games, maybe three, then I’m done for the day again because AGAIN, the payback is tiny. I’m tired of spending my money on this game. Shame on me I guess.
*Original Post* I had been playing this game off and on and enjoyed all the little side games, additional bonuses, character modifications, etc. Now that the appeal has worn off, I notice that I get daily bingo dollars that only allow me to play one game, the payback for bingos is minimal at best, and then that’s it. I’m done for the day unless I want to pay $20 for two to three thousand bingo dollars. Which will get me a least two more games, maybe three, then I’m done for the day again because AGAIN, the payback is tiny. I’m tired of spending my money on this game. Shame on me I guess.
Bingos rip you off and packs are expensive
It’s impossible to not pay to play on this game if you enjoy the game and really want to play for a while. Especially since they make the bingos so difficult to win after you’ve been playing for a while they do it so you can purposely purchase packs and the packs are expensive and give very money back. Don’t bother playing this game, there are better bingo games out there where you don’t have to pay to play and if you do they’re not so expensive.
Game play
You have to wait every 4hrs just to get some coin to play, sometimes you go a whole day just to play this game, then your only lucky enough to play one time before waiting another 24 hrs to play again. Very frustrating. Huge downside to this game.
Reward Cap
Spend a ton of money..bid high on 6 card bingo and hit a multitude of bingos in that same game and the reward money even with highest bidding plus the power ups don’t even have you break even with what you put in for bidding!! You could be top 3 winner and still not get back what it cost you to bid and play even after bidding highest tiers. Don’t waste your money!
Bummer
Wouldn’t let me leave my review.. THAT SPEAKS VOLUMES! No longer my favorite game! You BARELY win! Use to LOVE IT! NOT ANYMORE.. Just takes your tickets and you can barely play long enough to enjoy it..
The game period
This game is rigged the only way you can play all day is that you need to spend lots of money. You play and play and never get the bonuses. The support admin is ridiculously non helpful they just want you to spend money
Most horrible game I’ve ever played
If anyone is thinking about downloading this game, PLEASE DON’T! This game is a money grabber and gets harder the more you level up and complete scenes. And the tickets you have to have in order to play gets higher too and more difficult. It’s honestly a waste of time
Scam BS
Another Scam
You’ll never win the top tier games
Always asking for money. You get charged a higher amount to play but get a pittance in return so you run out of money to play. You will never get all the special cards to collect or win any of the other side games.
0 stars
I loved this game at first. Then when I started doing purchases. I quit winning. It’s like they suck you into it so you spend more money. I’ve been playing a couple months and barely get a single bingo while the computer players get jackpot bingo and higher. It is not fun when you can never win. However, I love the graphics and how the games are played. But will not be wasting my money on it!
Game so bad Devs quit
They’ve ruined the game so much it seems that even the developers have abandoned ship. Here we are in MARCH!!!and still on Halloween and Fall Fest events. Bring back weekly competition. Bring back Jelly. UPDATE THE SEASONS
Customer Service is a Joke.
After not getting the rewards like the money I was owed for completing an album, I contacted support who said I had even though I had not. They will not fix it and make it right. I have now deleted the app and do not recommended this game. There are far better mobile bingo games than this one.
Bingo Ripoff, Money Grabbing Game for Developers to Profit
This game is a total ripoff and charges a ridiculous amount to play. If you make it to the higher levels you can’t even play unless you pay for credits that cost upwards of $29.99 to $79.99.
After a player purchases these credits they just get those credits for their bingo cards used up with worthless game play that seems suspiciously set to make players unable to redeem any wins in order to advance. You will lose every game over and over until all over your credits are used up and you have to purchase more to continue playing.
I would not recommend this game. You might as well go to a game that actually challenges your skills and mental intelligence.
This game is just used to take your money. End of story.
After a player purchases these credits they just get those credits for their bingo cards used up with worthless game play that seems suspiciously set to make players unable to redeem any wins in order to advance. You will lose every game over and over until all over your credits are used up and you have to purchase more to continue playing.
I would not recommend this game. You might as well go to a game that actually challenges your skills and mental intelligence.
This game is just used to take your money. End of story.
Lame
The fact that you have to spend 50 plus dollars to get coins is a joke when it’s not even real money. Also when u go to rate in the game it automatically gives them five stars which I’m sure is why it’s rated so high. Also playing 10 games in a row and not getting a single bingo just takes the fun out of it. There are way better games out there
Taken $60 and not sent me tickets
I have been playing this game for awhile now and I love it. However the other day I purchased some tickets and it charged me and didn’t give me the tickets I paid for. It happened again last night. I messaged customer service and they said they only charged me once and that the charges are correct. But they’re not and I’ve gotten nowhere.
Was promised an app that could provide you money wins.
Terrible game, never had the opportunity to actually win money, also with their “money” lost almost 30% or more of each game. This game is a money haul for the company, not the guests that join. 10/10 would NOT recommend
You never win
This game stinks. You never win and in order to keep playing you have to spend money to get more tickets. Extra games can only be played if you bet 800-1000 tickets or more.
Too much $$
Game itself is 4-5 stars for me. But it’s a huge money grab. I love the game, no forced ads which is so rare now. It’s a fun way to pass the time and the little side quests and games are fun too. But once you get into the higher levels (I don’t mean super high either, I mean casually playing for a week), it becomes almost impossible to get enough bingo tickets to play without spending real money. The amount of tickets you win is so much less than how many tickets it takes to play the game. Super disappointing, I don’t mind spending $5-$10 every so often, but sometimes even after making a purchase you get enough tickets for ONE game and then you lose and you’re back with no tickets to play again. If I spend $10, I should get enough tickets to play for a while. So although it is a great game, it’s way too much of a money grab to enjoy for more than a few weeks.
Was fun but now it’s horrible!! Way too expensive!
You pay 120 tickets (bingo dollars) per game and then win 30 tickets if you get a bingo…the prizes in the chests are ridiculous. It’s like one or two dollars or one or two power ups. You constantly run out of power ups, so then you have to use your bingo coins during the game and each power up is like 50 or 100 coins so then you run out of coins they don’t give you nearly enough power ups and they don’t give you nearly enough bingo tickets to actually keep playing. Then they have packages you can buy where they give you 60 or 100 bingo tickets/dollars for $5… so basically you’re paying five dollars to play one bingo round. This game is ridiculously expensive. I thought other games were bad but this one is horrible. The game is actually really fun and I wanted to keep playing, but it’s impossible if you don’t spend money or unless you play the very minimum bingo card, which then you’re not gonna win anything and it will take you forever to advance. It’s basically a waste to even play the minimum you’re gonna use all of your bingo dollars and get nowhere. Very disappointing!! not sure how the app developer came up with pay 120 bingo tickets and get a bingo and win 30? How does that even make sense. So if you would happen to get a bingo on each of the four cards, you’re just winning back what you paid. And even if you get first place bingo you still only get an additional 30 bingo dollars. That’s it? for winning first place? Ridiculous!
Too many bingoless games
I like playing bingo games just to unwind, but when you play game after game after game and don’t get a bingo, it gets old. I’m sure it is designed to try to get people to buy more coins to be able to keep playing after it exhausts all you have by not giving you a bingo for multiple games in a row.
Loved it at first but….
I only downloaded this game to get rewards for another mobile game I play. I was instantly hooked, there’s no video ads, game play is nice, the mini games and rebuilding the boat is cool. BUT earning money/tickets to keep playing is so difficult. Also, the games seemed rigged at times. How can someone get a bingo when only one number has been called? How is it possible for me to play 4-6 cards and only daub 4 places on all the cards? That’s wild. So I’m probably uninstalling.
Lose way more than you win
I really like this game. However, in one afternoon, I spent $50 for tickets to play. Only playing a mid-level bet, my tickets were gone. You can play a round, hit five bingos and still lose money for that round. You have to spend more and more to participate in the side games. I don’t think you should lose money when you “win”.
Scam
This game only allows you to have bingo when you pay for extras, especially the more advanced you get in the game.
Bingo
In my opinion, this is false. You do not win the jackpot within 3 rounds, you lose more than you win. If you want to continue to play, you do have to spend your hard earned money. But you will still lose most of the time
Deceiving
I honestly loved this game for a while, which I believe is to pull you in. Then suddenly everything changes and winning a round is next to impossible. If you do wind up getting a bingo, the payout is less than the amount of tickets to play. The cost for tickets increase if you buy them. For example to hit the “bank” it starts off at 4.99, then it goes up to 9.99, then 14.99 and even 19.99. The amount of tickets do not change.
This would have been a great day if it wasn’t next to impossible to earn tickets to play.
This would have been a great day if it wasn’t next to impossible to earn tickets to play.
Not receiving rewards
I’ve noticed recently, ever since they updated the app, any in-app purchase I try to do, it will take my money but not give me my reward. This is the third time it has happened already and it is getting sick at this point. Luckily I was able to get my refund from Apple but customer support didn’t get back to me until it was too late. Also would like to note that it has been giving me an error code throughout my time playing saying there was a duplicate transaction even though I didn’t purchase anything…huh? Not a fan of the app right now👎🏼
DON’T GET DECEIVED!
I love this game, BUT as you level up, it's getting ridiculously hard to get Bingos, even with boosters and power-ups. It tricks you into betting big, and you'll end up losing all your tickets. The only ways to keep playing are spending real money (I've spent hundreds, and I regret it) or waiting hours for the daily free ticket.
Also, can you trade duplicate gold/rainbow cards for missing ones? It always gives me cards I already own, and now I have tons of duplicates.
DON'T GET DECEIVED! Don't spend your money. There are plenty of free games out there.
P.S. Who wins with just 3 numbers called? 3?! Meanwhile, I get ONE Bingo at the last minute with 6 cards. What kind of SCAM is this?"
Also, can you trade duplicate gold/rainbow cards for missing ones? It always gives me cards I already own, and now I have tons of duplicates.
DON'T GET DECEIVED! Don't spend your money. There are plenty of free games out there.
P.S. Who wins with just 3 numbers called? 3?! Meanwhile, I get ONE Bingo at the last minute with 6 cards. What kind of SCAM is this?"
Sentiment summary
99%
Positive (4-5★)
0%
Neutral (3★)
1%
Negative (1-2★)