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BiP - Messenger, Video Call

Turkcell Iletisim Hizmetleri A.S. · 10,868 ratings · ★ 4.7

4.7
★★★★★
10,868 ratings
5 ★
9,592 (88%)
4 ★
517 (5%)
3 ★
236 (2%)
2 ★
143 (1%)
1 ★
381 (4%)
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Top complaints - extracted from 45 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"code"
12 negative reviews mention this · 27% of all complaints
★★★★★ "Says code is wrong. I typed in my number, it said for me to type the code I see, I typed it correctly and it still said it was incorrect. Now it won’t let me go in at all. I can’t even get past entering my phone number part . 😭💔" - MelGetmanova
2
"phone"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Says code is wrong. I typed in my number, it said for me to type the code I see, I typed it correctly and it still said it was incorrect. Now it won’t let me go in at all. I can’t even get past entering my phone number part . 😭💔" - MelGetmanova
3
"number"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Says code is wrong. I typed in my number, it said for me to type the code I see, I typed it correctly and it still said it was incorrect. Now it won’t let me go in at all. I can’t even get past entering my phone number part . 😭💔" - MelGetmanova
4
"doesn"
6 negative reviews mention this · 13% of all complaints
★★★★ "Eric. Dear BiP Team, I tried to register in the app, two numbers, both Georgia, but the system doesn’t allow me to go further than the send phone number button, the reply I get constantly is that there has been too many requests for code and I sh…" - EricKartv
5
"phone number"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Says code is wrong. I typed in my number, it said for me to type the code I see, I typed it correctly and it still said it was incorrect. Now it won’t let me go in at all. I can’t even get past entering my phone number part . 😭💔" - MelGetmanova
6
"send"
5 negative reviews mention this · 11% of all complaints
★★★★ "Eric. Dear BiP Team, I tried to register in the app, two numbers, both Georgia, but the system doesn’t allow me to go further than the send phone number button, the reply I get constantly is that there has been too many requests for code and I sh…" - EricKartv
7
"work"
5 negative reviews mention this · 11% of all complaints
★★★★ "Overall is a good app bit it doesn't work anymore. App stopped working recently" - tandonchuk

📋 All 45 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Ksalfff 5/7/2026 v5.0
сообщения не грузят нормально последний месяц
почему с впн не работает приложение, исправьте
★★★★ Нельзя изменить номер телефона 5/4/2026 v4.6
Нельзя изменить номер телефона
Нельзя изменить номер телефона
★★★★ Писюн f67 4/23/2026 v4.6
Не работает>:(
Ужасное приложение! Не отправляет код на номер телефона
★★★★ Aidar: 4/7/2026 v4.6
BiP cannot chat/call, unless user uploads phonebook to BiP servers, unlike WhatsApp, Viber or Signal
Unlike other messengers, such as WhatsApp, Viber or Signal, BiP cannot initiate a chat or a call, unless user gives access and uploads whole phonebook (Contact List) to BiP servers. From privacy perspective, it would be better if BiP followed WhatsApp, Viber and Signal lead in allowing the messenger to initiate chats and calls to few phone numbers without demanding access to the whole address book in advance (if one turned off the optional checkbox during registration that would inform every contact about the user joining BiP). Thanks!
★★★★ И555777 2/24/2026 v4.5
Не приходит смс
Не приходит смс- пишет, было много попыток, но на самом деле три дня назад раз 5 попробовала отправить смс!!!
★★★★ Бразиля 2/14/2026 v4.4
ЪЫЪ
Не приходит код, как написать в тех поддержку?
★★★★ physmemory 2/10/2026 v4.4
Не приходит код
Не приходит код рф
★★★★ Adyg797 1/28/2026 v4.3.54
Не возможно зарегестрироваться
Не возможно зарегестрироваться либо коды не приходят
Либо пишет ошибка сервера
★★★★ EricKartv 1/25/2026 v4.3.54
Eric
Dear BiP Team, I tried to register in the app, two numbers, both Georgia, but the system doesn’t allow me to go further than the send phone number button, the reply I get constantly is that there has been too many requests for code and I should try later. This has been going on for several hours. Any chance you could assist?
★★★★ toha:) 1/3/2026 v4.3
Impossible to login
I’ve tried several times to receive the code via SMS, but each attempt results in a Server Error message. The FAQ section on the developer’s webpage is in Turkish.
★★★★ Darkjwuofcnkspurhdxdlyfu fcug 1/1/2026 v4.3
Не приходит смс для авторизация
Не приходит смс для авторизация, выдает ошибку слишком много запросов тем самым смс с кодом даже не пришел но для ошибки о том что лимит исчерпан программа работает
★★★★ Что нужна зделать 12/30/2025 v4.3
Не магу зайти в приложение
Что нужна зделать
★★★★ Светел как день 12/18/2025 v4.2.41
Ошибка сервера
Зашла через телефон в бип. Все работало хорошо. Решила зайти на айпаде, думала можно чтоб один аккаунт был двух устройствах. Но нет. В итоге выкинуло с телефона. Вышла с айпада,и уже больше суток не могу зайти на телефоне обратно.
★★★★ Вообще яма 12/6/2025 v4.2.39
Ключик
Не приходит смс на номер 👎🏻
★★★★ Сделайте сетевым игру 12/4/2025 v4.2.39
Не могу войти
Говорят что много запршено кодов
★★★★ dujip 12/1/2025 v4.2.39
Uygulamanın nesi var?
Neden kayıt olamıyorum? Gerçekleşmemesine rağmen birçok kez talep edilen şifreyi veriyor! Uygulamanın nesi var?
★★★★ Raffy 231 9/13/2025 v3.106.36
Complain
This app is bad is not friendly to sign in this is bad very bad
★★★★ tandonchuk 3/31/2025 v3.101.44
Overall is a good app bit it doesn't work anymore
App stopped working recently
★★★★ Wombat_ua 3/20/2025 v3.101.44
Useless app now
With disabling calls to real numbers this app became useless
★★★★ Mighty90 12/30/2024 v3.98
Log
Why can’t I receive a code to login my bio account
★★★★ Amanda828292929 12/7/2024 v3.98
The verification code won’t get sent to my number
Idk if anyone else has this problem but it doesn’t send the code to my number but it’s just so annoying so I rate it 1 star
★★★★ yasin gedik 9/24/2024 v3.96.115
Requires Turkcell SIM card to be in the phone to activate receiving calls in Bip
What’s the point?
★★★★ Talabertelvinki 8/22/2024 v3.96.115
Fausse app
L’app ne marche pas san internet😡
Comment ose vous mentir comme ça?
★★★★ Lissuhh 6/25/2024 v3.95.111
.
I cannot get a code to save my life I been uninstalling installing for months why cannot get a code anymore ? This is frustrating
★★★★ John 125488 6/1/2024 v3.95.111
Error message
Trying to validate my phone number I keep getting an error message. It’s the right phone number.
★★★★ Ronch. 5/18/2024 v3.95
Can’t sign in. No 5 digit code not received.
I didn’t receive verification code. Tried 3 times. Thought I would delete app and start over. Now it says my phone number has an error. It doesn’t
★★★★ Mirza Tahir 1/27/2024 v3.93.101
Worst app
After installation not yet open it….
★★★★ Jordan231uu 11/16/2023 v3.92.112
Now I can’t even login into my account, please why?
Why?
★★★★ LilrulaB 10/18/2023 v3.92.112
Verification code
It wont send me the 5 digit verification code to actually activate my BiP and yes its the correct phone number im putting in! … can you please fix this problem ????
★★★★ Grandmashorty3 9/29/2023 v3.92.106
Doesn’t work
If I could give zero stars I would, downloaded the app, entered what it asked for and it never sent the code.
★★★★ gral falcon 9/17/2023 v3.91.63
Verification Code
I am not receiving the verification code.
★★★★ Stephytiago12 9/13/2023 v3.91.63
App support
I can’t receive the code from BIP what should I do I have reset my phone and deleted the app and downloaded again. What do I do ? I have iPhone ?
★★★★ Quan1028 9/12/2023 v3.91.63
App Doesn’t Work
My wife and I have tried to download this app on our phones, laptops, iPad, etc and the code never comes. Instructions are useless and this is a waste of time.
★★★★ Hawraa ghannnow 9/12/2023 v3.91.63
رمز الموافقة
عند تسجيل الدخول لم يصل رمز الموافقة وكل ما اضغط محاولة مرة اخرى ايضا لم يصل مع العلم لدي حساب قديم
★★★★ Omenah230 6/4/2023 v3.90.42
Wack
This app is very slow. You people need too work at least some of us use it for business.
★★★★ erfanmnv 11/1/2022 v3.86.48
Crash in ios 16.1 fix pls
Crash in ios 16.1 fix pls
★★★★ Jerry Penguin 10/25/2022 v3.86.48
Can’t open it in iOS 16.1
After clicking, there is always a phenomenon of flash back, and there is no way to send messages.
★★★★ Peyman13822 10/19/2022 v3.86.48
Lie and copy
When you install it, it automatically sends a message to everyone. After installation, you will see an environment copied from WhatsApp, none of its features work, it is literally awful.
★★★★ mohseiny 10/18/2022 v3.86.48
بيپ
من بعد يومين استخدام مايفتح عندي
★★★★ Samin AB 10/17/2022 v3.86.48
Many huge bugs
I have problems with opening new chats and seeing my contacts in this app and it suddenly closes when I try to open a new chat
I'm using iOS 16
★★★★★ MelGetmanova 4/14/2026 v4.6
Says code is wrong
I typed in my number, it said for me to type the code I see, I typed it correctly and it still said it was incorrect. Now it won’t let me go in at all. I can’t even get past entering my phone number part . 😭💔
★★★★★ Голос души 4/8/2026 v4.6
Проблема
Здравствуйте. Уже как неделя не могу зайти Бир , удаляла устанавливала показывает ошибка сервера , пожалуйста сделайте что нибудь, может мой номер заблокировали , потому что слишком много раз вела номер.мне не приходила код и больше войти не могу . Надеюсь вы мне ответите
★★★★★ فرولاه 5/17/2024 v3.95
تسجيل دخول
البرنامج لا يعمل لدي عندي ادخل رقم هاتفي لماذا؟
★★★★★ Belle imparfaite 4/16/2024 v3.94.104
Critique
Pourquoi une fois la traduction instantanée est activée on ne peut plus désactiver si ce n’est pas pour choisir une autre langue ?
C’est naze
★★★★★ ogbejele 11/13/2022 v3.86.49
Voice message
The voice message I received and send are in low qualities

Sentiment summary

93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.