Review Insights · App Store
BlurBuster - AI Photo Enhancer
KallosSoft.com · 3,570 ratings · ★ 4.6
4.6
★★★★★
3,570 ratings
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Top complaints - extracted from 47 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
11 negative reviews mention this · 23% of all complaints
★★★★★ "Zero stars. This app had a choice to get 7 days “FREE” trial, I cancel the subscription the same day so I won’t forget to cancel it. It’s charging me 9.99 dollars for what??? I cancelled before the damn trial ended. Now I have to pay 9.99 so I can upda…" - jimenezkitty
2
"work"
11 negative reviews mention this · 23% of all complaints
★★★★★ "Blur not worth it !. I was hoping this app would work to take out blur in pictures. Disappointing!" - MQQQQQ!
3
"trial"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Zero stars. This app had a choice to get 7 days “FREE” trial, I cancel the subscription the same day so I won’t forget to cancel it. It’s charging me 9.99 dollars for what??? I cancelled before the damn trial ended. Now I have to pay 9.99 so I can upda…" - jimenezkitty
4
"photo"
10 negative reviews mention this · 21% of all complaints
★★★★★ "App won’t work. The app times out when the photo is loading. I tried app support but no luck. I am a yearly subscriber - should I cancel?" - LatinaYogini
5
"doesn"
9 negative reviews mention this · 19% of all complaints
★★★★★ "Wish I could give 0 stars. Literally doesn’t work. Bought the subscription for literally no other reason than to unblur an image, and the unblur/enhance feature did literally nothing. Like, LITERALLY nothing. Don’t waste your money. This is a scam. Just glad I realiz…" - wlee12345678910
6
"free trial"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Terrible. Don’t bother with the free trial" - jfhdsstg
7
"subscription"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Zero stars. This app had a choice to get 7 days “FREE” trial, I cancel the subscription the same day so I won’t forget to cancel it. It’s charging me 9.99 dollars for what??? I cancelled before the damn trial ended. Now I have to pay 9.99 so I can upda…" - jimenezkitty
8
"pictures"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Blur not worth it !. I was hoping this app would work to take out blur in pictures. Disappointing!" - MQQQQQ!
9
"does"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Terrible photo app!!!!!. So disappointed in this app. It over promises what it can do. To sharpen a photo, it only does the face!!! Not the hair or background. Not worth it!!" - Disappointment too again
10
"paid"
6 negative reviews mention this · 13% of all complaints
★★★★★ "NOT WORKING AGAIN!!. So I just paid to have it put on my android app because Blur Bustr and Fix My Pics I have not been working in days on my iPhone!! there seems to be no upkeep on these apps and no one checking in on whether or not they are working!!" - SweetMariePea
11
"enhance"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not good. If you paid for an app that could enhance your photo, and you can’t even tell the difference between that before, and after photo… you should get your money back! that app did not work at all." - The amazing Travis
12
"doesn work"
6 negative reviews mention this · 13% of all complaints
📋 All 47 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Zero stars
This app had a choice to get 7 days “FREE” trial, I cancel the subscription the same day so I won’t forget to cancel it. It’s charging me 9.99 dollars for what??? I cancelled before the damn trial ended. Now I have to pay 9.99 so I can update my apps because of this dumb app that’s charging me, I reported to Apple but they aren’t responding to me or anything . How frustrating… I can’t update anything. What a waste! Never ever downloading this app again, they are a bunch of scam!!
Horrible App
I have been trying to cancel or unsubscribe but no place in the app to cancel it
Terrible
Don’t bother with the free trial
Blur not worth it !
I was hoping this app would work to take out blur in pictures. Disappointing!
App won’t work
The app times out when the photo is loading. I tried app support but no luck. I am a yearly subscriber - should I cancel?
Terrible photo app!!!!!
So disappointed in this app. It over promises what it can do. To sharpen a photo, it only does the face!!! Not the hair or background. Not worth it!!
NOT WORKING AGAIN!!
So I just paid to have it put on my android app because Blur Bustr and Fix My Pics I have not been working in days on my iPhone!! there seems to be no upkeep on these apps and no one checking in on whether or not they are working!!
Not working
I still have a month left on my subscription and all of a sudden the app will not perform at all. I have deleted it reinstalled it. It still isn’t working.
It stuck on 10
When im trying to upscale a photo it stuck on 100%10 pls fix ts
Not good
If you paid for an app that could enhance your photo, and you can’t even tell the difference between that before, and after photo… you should get your money back!
that app did not work at all.
that app did not work at all.
No enhancement
I can't see a difference
Wish I could give 0 stars
Literally doesn’t work. Bought the subscription for literally no other reason than to unblur an image, and the unblur/enhance feature did literally nothing. Like, LITERALLY nothing. Don’t waste your money. This is a scam. Just glad I realized while I was still in the free trial.
Not so good
Subscribe for the year and after 10 months it stopped working. Try to use it and it keep showing a message there “an error to storage?” Canceled and Unsubscribed.
Forced Access
The application now requires full access to all of your personal photos and videos in order to use what you already paid for.
They gonna take your money!!
I HAD DOWNLOAD THIS APP NOT TO LONG AGO WHATEVER AND DELETED A DAY LATER, SO THIS APP HAD REPEATEDLY SPAM MY APPLE PAY FOR A SUBSCRIPTION AND TRANSFER MY MONEY ON CASH APP 🤬
Be careful - you won’t look at all like you
I just subscribed again for a trial and it charged me for a week. I also used the image upscaler function and it totally turned us into different people. I mean, like horror movie stuff… Try Canva instead.
Refund
I’m about to apply for a refund. It keeps giving me an error saying, “Error while uploading photo. Please make sure you have a stable internet connection and try again.”
My internet is fine! I have so much work to do and this is making me so mad!
My internet is fine! I have so much work to do and this is making me so mad!
No free trial
Offers a free trial but then charges on day 1.
Worse than useless
1st off this is not a functioning app, all of the positive reviews were written by paid fake review scammers.
This app is only functional in that if you give it your credit card info IT WILL POST IT TO THE INTERNET!
This company needs to be delisted this is ONLY a criminal operation.
This app is only functional in that if you give it your credit card info IT WILL POST IT TO THE INTERNET!
This company needs to be delisted this is ONLY a criminal operation.
Total Garbage
My photos were still blurry all it does is change the highlights and shadows. Don’t waste your time or money. Apples built in editing does a much better job than this trash
Blurry pictures
I am very disappointed in this app and I want to cancel my subscription immediately
Don’t use this app
I could not see a difference
The ads we so long and
There we so many
The ads we so long and
There we so many
So bad
Really bad ❌👎🏾
Pulsing is horrible
I don’t think I’ll even get through a 3 day trial. The pulsing is triggering a migraine. Why is that necessary?
They scam you!
I clicked on weekly free trial and they charged me for the week! I have screenshots of it missing. Now only the yearly free trials are left. They stole $9.99 from me! Don’t use this app
Rarely able to open app and when it does open it crashes immediately.
Paid almost a year ago for the “pro” version, and was able to use it for what I needed it for a week. Just went to try and use it again, and after downloading the version update, I was unsuccessful at getting the app to open. It did open once, but I was only allowed the “free” version, and it crashed immediately.
Each time thereafter, either I couldn’t open it at all, or when it did open it crashed immediately. Not happy about having paid for something that doesn’t work.
Each time thereafter, either I couldn’t open it at all, or when it did open it crashed immediately. Not happy about having paid for something that doesn’t work.
Broken app
Open it and only see white screen. I tried closing and reopening. Same problem
Garbage
I purchased the free trial and nothing happened. Garbage!
They make it IMPOSSIBLE to teach support
The software is okay although it’s got a habit of doing weird things to people’s faces, like lightening their eye color, only enhancing faces, and adding facial hair where there shouldn’t be. In my experience, it does a good job in colorizing black and white prints although the algorithm must be referenced to White people because there’s always a pinkish skin tone. The descratching (or whatever it’s called) function works pretty well if there aren’t too many.
Over the last two weeks, my app doesn’t load. I tried reach out to their tech support. My main issue is, there’s NO way I have found to get technical support. You click on the “Support” link and it simply describes the features. I googled the company and their website h gives you the same circular run-a-round.
Does anyone have a phone number or link that allows a customer to reach a live person?
Over the last two weeks, my app doesn’t load. I tried reach out to their tech support. My main issue is, there’s NO way I have found to get technical support. You click on the “Support” link and it simply describes the features. I googled the company and their website h gives you the same circular run-a-round.
Does anyone have a phone number or link that allows a customer to reach a live person?
Doesn’t even open
Doesn’t even work, gets a blank white screen when you open it.
Terrible. Doesn’t work.
Nothing on this app is free. You have to watch ads and then when the picture is “processed” it looks exactly the same. Still blurry, no change. This app does not work.
Mid
Bleh
Waste of time✨
This app is such a waste of time and messes up the photos and it’s a lot of ads when you try to enhance it, or do something else. I tried it like five times and it doesn’t make it look good. There’s other apps that work better than this one.
Literally does nothing to enhance
Downloaded to try to unblur letters in a moving vehicle, and it does absolutely nothing except try to get me to pay $30 for the app
Animation Photo Doesn’t Work After Payment
Do Not Buy It This Only Makes Clear Photos and To Make Animated Is Not Working And I Paid For The App So If Other Features Do Not Work It’s A Trash App. WARNING trash App.
Doesn’t enhance blurred text
Booty.
Photos are horrific
I used the enhance feature to sharpen an old photo of me and some friends as teenagers back in the 1970’s. It turned us from teenagers into women in their 50’s with glasses, nowhere near close to our looks!! Truly laughable and horrific at the same time.
Unblur doesn’t work
Only needed to restore one picture. This app made the pic look more clear but it pointed the eyes in the wrong direction and gave facial features that weren’t there. Complete fail.
Capin
Bro I put my original photo and the one that this app “enhanced” and there was no difference at all. When you looking at the results where you can swipe to see the before and after, they made the before photo 2x blurryer than how it originally is and the after photo is the original 👎 booty butt cheeks. But idk because I didn’t pay for the vip sht.
Subscription only
Apparently at one time this app was free for users willing to watch ads. For those of us who need to use the app only occasionally, who do not have a good chunk to test the app as a trial and don’t have the money to risk being locked into an automatic subscription, such subscription-based models are no-gos.
I’m not even going to try it.I need one app to supplement my regular photo editing apps for the times when I need to go through old pictures and do some quick fixes.
I’m not even going to try it.I need one app to supplement my regular photo editing apps for the times when I need to go through old pictures and do some quick fixes.
False advertising
Nothing at all like it says it is.
Broken scam
Was working great until I purchased it then bam not able to upload anything, no customer support just allows you to cancel for no refund and
Not what I expected
I had pictures of my late aunt, and my cousin and her baby at the time that baby is now grown but the picture was out of focus and terrible this app would only fix the 2 adults FACES, And not the baby.
Disappointed
Better then a few other app but I want better
🤔
Rea don't see the difference with any ai software for pictures I can do the same with ordinary software or ios app
Same as Fix My Pics, different front end
Mediocre at best. Scratch remover works about as well as a white crayon. If you don’t like the colors they choose for colorization, you can’t opt to “get, try again” you get the purple hands and green walls whether you remember them that way or not. I just don’t remember my grand dad having hands like Barney. Neither of these did what I wanted. I have three different AI photo enhancers because I now have to convert all my moms photos to a digital format. Thousands of pictures, and don’t have the time to redo photos. Take advantage of the free trial and you’ll see for yourself. The juice ain’t worth the squeeze.
not free!
Expensive and you don’t know that till you download it!
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)