Review Insights · App Store
Board Kings-Board Dice Games
Playtika LTD · 93,145 ratings · ★ 4.7
4.7
★★★★★
93,145 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
16 negative reviews mention this · 59% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
2
"money"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
3
"playing"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
4
"been"
6 negative reviews mention this · 22% of all complaints
★★★★★ "Pay to Win. I loved this game. Its clear that you guys rigged it. Everytime im close to winning something i run out of dice. You guys do this purposely to make me want to continue playing. How would you do that? The constant popups to buy more dice. Ba…" - Cat_m2005
5
"update"
5 negative reviews mention this · 19% of all complaints
★★★★★ "IM FURIOUS…STILL FURIOUS. THEY ARE ACTING LIKE ITS ON MY END. If you have trouble with the last update SPEAK UP PLEASE. Game crashes on start up on both my iphone AND ipad pro! That shouldnt be if its a ME issue. Its a bug! First I wake up, BUY a package on the we…" - sandy81676
6
"glitches"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Needs some bug fixes, good game otherwise. This game is fun, I wanted to download something that was similar to monopoly go. Beware that tournaments have a possibility of not paying out. It seems if you are higher up in rank, the game won’t pay out. ALSO when you get rolls, USE THEM…" - CaitieBabe22
7
"dice"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
8
"rolls"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
9
"times"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Rip off, waste of time and money.. Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only sho…" - KurtisB82
10
"start"
4 negative reviews mention this · 15% of all complaints
★★★★★ "IM FURIOUS…STILL FURIOUS. THEY ARE ACTING LIKE ITS ON MY END. If you have trouble with the last update SPEAK UP PLEASE. Game crashes on start up on both my iphone AND ipad pro! That shouldnt be if its a ME issue. Its a bug! First I wake up, BUY a package on the we…" - sandy81676
11
"board"
4 negative reviews mention this · 15% of all complaints
★★★★★ "IM FURIOUS…STILL FURIOUS. THEY ARE ACTING LIKE ITS ON MY END. If you have trouble with the last update SPEAK UP PLEASE. Game crashes on start up on both my iphone AND ipad pro! That shouldnt be if its a ME issue. Its a bug! First I wake up, BUY a package on the we…" - sandy81676
12
"nothing"
4 negative reviews mention this · 15% of all complaints
★★★★★ "IM FURIOUS…STILL FURIOUS. THEY ARE ACTING LIKE ITS ON MY END. If you have trouble with the last update SPEAK UP PLEASE. Game crashes on start up on both my iphone AND ipad pro! That shouldnt be if its a ME issue. Its a bug! First I wake up, BUY a package on the we…" - sandy81676
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rip off, waste of time and money.
Don’t bother playing this game. It is a complete rip off. The game offers challenges that require allot of dice and then doesn’t count half of the rolls costing you time and money. When you report it they tell you that their system only shows the rolls it accounted for (even though the number of dice rolled was insane) I was supposed to roll with a multiplier of 100 six times to win 1000 dice, I rolled 20 times at a multiplier of 100 and it only accounted for 2 of them. The multiplier equals the amount of dice it takes from you each roll… Their customer support is awful.
IM FURIOUS…STILL FURIOUS
THEY ARE ACTING LIKE ITS ON MY END. If you have trouble with the last update SPEAK UP PLEASE. Game crashes on start up on both my iphone AND ipad pro! That shouldnt be if its a ME issue. Its a bug!
First I wake up, BUY a package on the website…which includes chips, I play a few minutes to fix my board, go to cash my chips in bunny ball and it says it’s OVER. WASTE OF MONEY. Then nothing is loading for the next side game so I restart. Nothing. So I update to THIS VERSION and IT WILL NOT OPEN!!!! CRASHES ON START. I can’t even play! I JUST FIXED MY BOARD AND NOW PEOPLE WILL DESTROY IT AGAIN and there’s NOTHING I CAN DO! This is total B S!
First I wake up, BUY a package on the website…which includes chips, I play a few minutes to fix my board, go to cash my chips in bunny ball and it says it’s OVER. WASTE OF MONEY. Then nothing is loading for the next side game so I restart. Nothing. So I update to THIS VERSION and IT WILL NOT OPEN!!!! CRASHES ON START. I can’t even play! I JUST FIXED MY BOARD AND NOW PEOPLE WILL DESTROY IT AGAIN and there’s NOTHING I CAN DO! This is total B S!
Pay to Win
I loved this game. Its clear that you guys rigged it. Everytime im close to winning something i run out of dice. You guys do this purposely to make me want to continue playing. How would you do that? The constant popups to buy more dice. Back then you were a little more reasonable. Nothing over 10. Now you wanna sell things for 17 dollars? You guys are gross and predatory. This game isnt even fun anymore. The challenges are unbeatable unless you buy dice. And the the challenges arent even worth it. Spent over like atleast 10,000 dice just to win the challenge and get 1,000 dice? How does that make sense. Ive been buying from the vending machine. Havent gotten any of the ones im missing and i spent atleast over 300 gems already. You dont even add anythibg new to the game to make it fun. You add things to the game to make ppl more addicted to rolling. Your game goes off the same logic of gambling and you know it. Im deleting this predatory game, it rlly sucks cus i used to love this game. Sucks u guys turned greedy af. I wish i could get every dollar back.
Good game but
Too many popups and too many promotions on the sides makes the game unplayable first 3 minutes
Lost account and all progress
I recently downloaded the game again to play it with a friend. Just to find that after beating over 100 boards I lost all progress and have to start from scratch again. Really disappointed don't know if I'm actually gonna play it now.
Trash
Adds are too much.
Games slow.
I can’t ever do anything in a timely manner without having to wait centuries because of the ads.
Games slow.
I can’t ever do anything in a timely manner without having to wait centuries because of the ads.
Glitching
Needs some work since the new update. Won’t stop glitching and freezing my whole phone.
Changed since I returned in 2026. That one feature tho…
Wow, it’s has been a long while since I last played this game. It has change and there is one thing, TO THIS DAY, that has never been removed: at the end of you going around a player’s board, you head on back AND THE THEN THE “CONDUCTOR” GRADES YOU?!? At the time before 2026, this ABSOLUTELY (like serious) made me rage and made me go nuts! It’s ridiculous how that is still there. I even tried to contact the devs, but nothing.
Note: this feels like Monopoly GO! but equally better (with little frustration). But it’s important to note that this game came before Monopoly GO!, which fine.
Note: this feels like Monopoly GO! but equally better (with little frustration). But it’s important to note that this game came before Monopoly GO!, which fine.
Bad Update
The latest update has screwed up the game on iOS. It glitches and then freezes every ten seconds. It’s basically unplayable.
It needs work
Game freezes and glitches
Tweaking
The app is tweaking. Freezes my phone and I’d always have to exit. Please fix whatever you did!
Constant glitches!!!
The app will freeze or just completely start tweaking and flashing rapidly, and the only solution to this is to force quit the app. Then it acts as if you weren’t just playing, so whatever rewards you should’ve earned when it froze are gone forever!! And don’t bother trying to contact customer service, they’ll just try to have you do their job for them. Maybe if you’re lucky they’ll send you 20 rolls as a token of their appreciation, as if that makes up for my 400x multiplier perfect minigame roll that just disappeared into the glitch abyss!
Idols suck
This game has too many side quests takes too long just to get to the rolls
Nope
Was fun at first, then after a certain point you can't move ahead at all unless you spend money. You need diamonds to rebuild some knocked down buildings and you can't really earn them for free.
horrible customer service
so basically i invited my friend who had never played this game before (mainly for the reward) and even after he passed level 10 i never got the reward. i emailed multiple times and only got a response once and it was automated. why would i spend money on this game or recommend this game if it doesnt even give you rewards it says its going to give you? so dumb. fix your game
Can I have some gameplay with my pop up’s
I remembered why I stopped playing this it takes control away so much to show a pop up not to mention the 10+ pop up’s that show when you enter the game or misclick
Not progressing
Been playing for a long time and now this one board it keeps saying I have to do the special bonus before moving to the next board! Did it a good four times and it’s still not advancing to the next board! What is going on here????
Bring back the ability to change dice and board theme.
The only reason I can imagine you to remove such a feature is greed. I beg of you bring this back.
Videos
It won’t give me my rewards after watching videos
Needs some bug fixes, good game otherwise
This game is fun, I wanted to download something that was similar to monopoly go. Beware that tournaments have a possibility of not paying out. It seems if you are higher up in rank, the game won’t pay out. ALSO when you get rolls, USE THEM. I had 200+ dice rolls that I won, hopped back on the game an hour later and not only had I been logged out randomly but the dice were wiped clean from my account. This is all free stuff that went missing, so I would use extra caution if you are thinking about buying anything. Other than these glitches, it’s not a bad game.
Keeps freezing on me and I have to force shut off my phone for it to start working again
What that title says
Glitches and crashes!!!
Does not work with new iOS update … I’m constantly having to refresh it..it’s annoying. Please fix.
Addicting
edit: CONSTANT CRASHES WITH NEW IOS UPDATE.
I've been playing this game since 2018. The buns are so cute and with the constant updates it's clear the developers spend time, energy, and thought into this game. The main thing that bugs me about this game is the list of ads for microtransactions and in-game events at the beginning.
I've been playing this game since 2018. The buns are so cute and with the constant updates it's clear the developers spend time, energy, and thought into this game. The main thing that bugs me about this game is the list of ads for microtransactions and in-game events at the beginning.
Will not stop crashing
I have spent a significant amount of money on this game and as of the past week, all been doing is crashing and not loading back up. It’s getting very frustrating and they don’t know how to help other than to unplug and reset it and I’ve done that many times.
Invites don’t work
The game is fun, I invite any and everybody I see so I can get the rewards. 1 out every 5 works. Another way to get points you have to spend money. And that’s the trick.
Age rating
Why’d it have to change to 18+? I love this game and play it all the time, but now I can’t because my restrictions are set to 16+.
Rise prize minigame
Whoever added this feature and you get nothing if you’ve already won some things, you have no future in gaming and should stop developing.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)