Review Insights · App Store
Boston.com
BOSTON GLOBE MEDIA PARTNERS, LLC · 7,411 ratings · ★ 4.6
4.6
★★★★★
7,411 ratings
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Top complaints - extracted from 68 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"news"
22 negative reviews mention this · 32% of all complaints
★★★★★ "No images. This week’s update fixed the issue that news stories had not updated for a week but now there are no images for any of the stories." - Westy_Mark
2
"articles"
14 negative reviews mention this · 21% of all complaints
★★★★★ "Stale News. The news in this app is not updated frequently. The same “news” articles often appear for many days. Not much effort is made to update it." - Wty-p
3
"stories"
13 negative reviews mention this · 19% of all complaints
★★★★★ "No images. This week’s update fixed the issue that news stories had not updated for a week but now there are no images for any of the stories." - Westy_Mark
4
"globe"
12 negative reviews mention this · 18% of all complaints
★★★★★ "The Globe is a propaganda organ of the US Democrat Party.. The Globe hides the truth from its readers." - roberts754
5
"boston"
10 negative reviews mention this · 15% of all complaints
★★★★★ "Never changes. Boston.com has displayed the same stories for weeks. No updated news." - DPSnothappy
6
"update"
9 negative reviews mention this · 13% of all complaints
★★★★★ "No images. This week’s update fixed the issue that news stories had not updated for a week but now there are no images for any of the stories." - Westy_Mark
7
"days"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Hiding behind a paywall?. I was there 30 years ago long ago are the days of decent content but now a pay wall? No thank you. Just another dumb decision." - Pez51
8
"read"
8 negative reviews mention this · 12% of all complaints
★★★★★ "The Globe is a propaganda organ of the US Democrat Party.. The Globe hides the truth from its readers." - roberts754
9
"better"
7 negative reviews mention this · 10% of all complaints
★★★★★ "The old boston.con. Was 10000000000 times better. This one is.beyond awful." - Cheers456
📋 All 68 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Hiding behind a paywall?
I was there 30 years ago long ago are the days of decent content but now a pay wall? No thank you. Just another dumb decision.
Was great until...
The app made it impossible to install. It freezes on the notification request screen.
None of the news
None of the news stays in the place when you scroll
The Globe is a propaganda organ of the US Democrat Party.
The Globe hides the truth from its readers.
Fake news
Not reliable
Stale News
The news in this app is not updated frequently. The same “news” articles often appear for many days. Not much effort is made to update it.
Never changes
Boston.com has displayed the same stories for weeks. No updated news.
GOP ads on the Globe? Removed.
Who at the Globe thought that Boston readers would want to see lying and even grammatically incorrect GOP seditionist ads on their feed? Uninstalled.
Never refreshes
Home page stays the same for weeks and weeks
The old boston.con
Was 10000000000 times better. This one is.beyond awful.
Stories don't update
Could be much better. All the app does is promote a subscription to the Globe
Slanted news
Disgraceful
Worst app
Don’t even give up to date news and note this review find is white on white so I can’t even read what I’m writing. A bit pathetic.
News doesn’t refresh
The front page doesn’t refresh and you have to click more news to get recent news but there isn’t much there. Don’t waste your time with a download.
Broken with latest iOS update
Crashes immediately or shortly after launching.
Same content over and over
Your headlines are the same thing over and over. When you click more news there only 10 or so articles terrible.
Crammed full of ads
I tried this app but it has ads EVERYWHERE to the point that it’s unusable.
Not so good
Doesn’t refresh often
Clickbait App
The app requires you to click a link to access any article, allowing for more clicks for their website. The articles should load in the app without having to jump through hoops. Their advertisers should be wary of this as this is artificially boosting their clicks.
My Review
Papers are to write as a journalist not as a hack for the DNC
Just the facts, ma’am!!!
Articles sparsely contains information. Liberal bias clearly evident. Just want the facts, ma’am!! I’ll make up my own mind based on THE FACTS!!! Geeze!
Liberal leaning rag
Read above
Entertainment NOT journalism
Understand Boston.com for what it is - entertainment. Don’t mistake it for real journalism.
Bad links
Site is very slow and every time I click on a story there is a 404 error and says retry whether I am on the Mobil site or desktop.
An embarrassment
Biased, PC, liberal crap.
To the left wing globe
Does President Trump do anything right? Is the country better off since Obama left office? You are a bunch of hypocrites!
Liberal rag!
Yup
Useless
Most news links are days old and it's really just a hook to Boston Globe articles which you have to pay to subscribe to. Don't waste your time.
Cheaper than a trip to Havana
Same progressive rhetoric you can find in the Boston Globe.
Out of touch
The once venerable newspaper still attempting to charge for articles? Proves they don't get it and apparently never will. Your medium is dead. Dead and gone.
The very worst of Newspaper Apps
It goes without saying that the Globe App is among the worst there is. It essentially provides headlines, unless one is a subscriber to their newspaper.
home depot ad
i cannot stand the home depot ad that keeps playing while i'm reading a news bulletin. i have to close out of the app and then close the app by swiping upwards then reopen the app to continue reading the story. isn't there another way to create revenue instead of playing ad's?
Useless unless you pay for subscription
You can't get many of the articles unless you pay for Boston Globe subscription. Not worth it.
Disappointing
No sports scores just old articles. News stories not as good even as tv news. Annoying repeated pop up ads
Not updated frequently
This app is sometimes not updated for 3-4 days, making this a somewhat irrelevant news source. Additionally, you cannot read most of the content unless you subscribe to The Boston Globe. I now use other apps for both national and local news sources.
Not updated enough
4/25 update. This app is embarrassing for the Boston Globe. Doesn't anyone on the staff or higher ups use the app to see how terrible it is or read reviews to see how people experience the app?
Now, videos just start with volume when you click on an article. Boston Globe must have subcontracted this out and clearly don't care. On top of it all, stories are stale and poorly selected, written and edited. Fake news is abundantly available from their 'friends' (paid placement of articles). No wonder it is failing.
4/6/17 update. The same stories are sometimes there for 3 days. Lots of typos, and it seems like the person writing the stories is an adolescent. Also, why can't we swipe left to the next story instead of having to go back to the list of stories every time we read one? It is less convenient to us but seemingly adds extra clicks to their website.
Update: even glitchier and more frustrating
Another update: fewer stories, more ads. They don't have metro section anymore, having replaced it with 'weather wisdom'. If they take out most of the local news, there are better news apps out there.
Now, videos just start with volume when you click on an article. Boston Globe must have subcontracted this out and clearly don't care. On top of it all, stories are stale and poorly selected, written and edited. Fake news is abundantly available from their 'friends' (paid placement of articles). No wonder it is failing.
4/6/17 update. The same stories are sometimes there for 3 days. Lots of typos, and it seems like the person writing the stories is an adolescent. Also, why can't we swipe left to the next story instead of having to go back to the list of stories every time we read one? It is less convenient to us but seemingly adds extra clicks to their website.
Update: even glitchier and more frustrating
Another update: fewer stories, more ads. They don't have metro section anymore, having replaced it with 'weather wisdom'. If they take out most of the local news, there are better news apps out there.
Terrible
Slow, crashes a ton, clunky format. Stories out of date.
Superficial
Not cure if anyone in charge. There should be more current news.
Useless
Can't read full articles
VERY SLOW AND UNSTABLE
NEEDS LOTS OF WORK....
Minimal
The app is not what it could be but the globe wants subscription revenue so it minimizes content here. And it's liberal bias makes the content so skewed that it has become, more now than ever, unfair and imbalanced even in non editorial coverage.
Poorly done
This is really a poorly done app. Don't bother with it. Poor stories. No video, even when it says there is a video. Newsprint codes or whatever they are imbedded in the middle of a story. Extremely poor sports reporting in a great sports town. So disappointing.
Slow, ugly, out of date news
This is a poor app. Compare the NYT app and it pales.
Useless
This app simply is full of bugs, pictures but no text. Totally useless
Used to be a great app but is now irrelevant.
This app is slow with the news and very frustrating to use. It used to be my go-to app a couple of years ago and now I miss those days. I gave it 4 stars a couple if years ago, but now it is at 1 star as there is no zero star option. It is eye appealing but oddly hard to navigate. The news is anything but up to the minute and oftentimes the pages are blank. The ads are also dominant over the news by a large degree. Pick any other news app and it will be better than this one. Bring back the good old days!!
Worst update possible
What is this web portal link rubbish on the App? Cyaaa Nevah
Boston.com
Just wondering how often you update this site? Same headlines/stories for pass three days
Worst site ever
Worst site ever. Always crashes, news stories are days old. Even writing the review was cumbersome - I wrote review and sent but my "nickname" was already taken so review was erased and needed to be retyped. Um....
Terrible
It's never been good but now it's gotten worse. Click on the sports page and get three blank spots and three stories that link to nowhere. Garbage
You asked for a rating...okay...
Horrible site, with journalism only a TMZ wannabe could appreciate. App is no better...
+ 18 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)