Review Insights · App Store
Brain.fm: Focus & Sleep Music
Brain.fm · 5,264 ratings · ★ 4.5
4.5
★★★★★
5,264 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
10 negative reviews mention this · 37% of all complaints
★★★★★ "Didn’t work at all.. Very disappointed 😔 I expected results and all it did was make me anxious 😬 just plays random sounds based on what you pick for your music at certain BPM levels. I tired over 50 different tracks and none boasted results. Just another subs…" - TheDeFiMentor
2
"music"
8 negative reviews mention this · 30% of all complaints
★★★★★ "Didn’t work at all.. Very disappointed 😔 I expected results and all it did was make me anxious 😬 just plays random sounds based on what you pick for your music at certain BPM levels. I tired over 50 different tracks and none boasted results. Just another subs…" - TheDeFiMentor
3
"free"
5 negative reviews mention this · 19% of all complaints
★★★★★ "Beware. If you get your free trial online like through Facebook not the app There is no way to cancel and you are charged." - shellypicklebelly
4
"year"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Forced to pay a year. I bought a month for a promotion for a dollar, they never told me my renewal was coming and I was charged for the yearly subscription. I started to contact them the same day I was charged, they never replied back even after I sent many emai…" - Belidas
5
"focus"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Purchase?!. I heard about this app and I have adhd and can’t focus on things so I got the app not knowing that I’d have to do a purchase option either way so now I can’t use the app because I’m not gonna pay for an app and it’s just a bummer like I was…" - Livivianna
6
"option"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Purchase?!. I heard about this app and I have adhd and can’t focus on things so I got the app not knowing that I’d have to do a purchase option either way so now I can’t use the app because I’m not gonna pay for an app and it’s just a bummer like I was…" - Livivianna
7
"trial"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. If you get your free trial online like through Facebook not the app There is no way to cancel and you are charged." - shellypicklebelly
8
"through"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. If you get your free trial online like through Facebook not the app There is no way to cancel and you are charged." - shellypicklebelly
9
"cancel"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. If you get your free trial online like through Facebook not the app There is no way to cancel and you are charged." - shellypicklebelly
10
"charged"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. If you get your free trial online like through Facebook not the app There is no way to cancel and you are charged." - shellypicklebelly
11
"another"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Didn’t work at all.. Very disappointed 😔 I expected results and all it did was make me anxious 😬 just plays random sounds based on what you pick for your music at certain BPM levels. I tired over 50 different tracks and none boasted results. Just another subs…" - TheDeFiMentor
12
"people"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Didn’t work at all.. Very disappointed 😔 I expected results and all it did was make me anxious 😬 just plays random sounds based on what you pick for your music at certain BPM levels. I tired over 50 different tracks and none boasted results. Just another subs…" - TheDeFiMentor
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Beware
If you get your free trial online like through Facebook not the app
There is no way to cancel and you are charged.
There is no way to cancel and you are charged.
Didn’t work at all.
Very disappointed 😔 I expected results and all it did was make me anxious 😬 just plays random sounds based on what you pick for your music at certain BPM levels. I tired over 50 different tracks and none boasted results. Just another subscription and false clams like always, just cause you have evidence of it working on 1 or 2 people doesn’t mean it works with everyone, likely won’t work with most people.
Expensive and Hype
This app is ridiculously priced for Ai generated music. Reduce prices by 75% or make it free.
Crashes on login
Unable to login via the app. Web and desktop are working fine.
Purchase?!
I heard about this app and I have adhd and can’t focus on things so I got the app not knowing that I’d have to do a purchase option either way so now I can’t use the app because I’m not gonna pay for an app and it’s just a bummer like I was so excited and now I’m bummed out …I wish it was free so Everyone could use it
AI generated elevator music
They want $99/year though 😂😂😂😂
Bruh
I just want a good focus app that doesn’t require money
✌️😔
✌️😔
Renewal Issues
App itself was fine and did its job. Tried to cancel and did it on the web browser (as instructed by the app). The app still charged me today for a year long subscription. Canceled again and hopefully it works this time.
Feels like a scam.
Feels like a scam.
Deceptive
The app should make it clear that it requires a subscription before you download the app.
Don’t download
Don’t download. Just another Paid app!
Disappointed. Music Choppy. Team Slow to Respond
I would like to cancel my subscribtion. Not what I thought it was going to be. Signed up for 14 day trial, now it tell me that my trial ends in 3 days from the inital date of start. Canceling is made really difficult and obstructed as I have searched every tab. The website says cancel by visiting my account overview page, clicking on
"Membership" and then clicking "Cancel your membership. But that option/link does not appear. I reached out to support maybe an hour after I started my subscription to cancel and have still not gotten a response
"Membership" and then clicking "Cancel your membership. But that option/link does not appear. I reached out to support maybe an hour after I started my subscription to cancel and have still not gotten a response
Crashes when I log in
I have the app on my laptop and use the website all the time but when I try to log into this app on my phone it crashes
Stay far away from this app
I pay a monthly subscription but anytime I want to use the app it tells me i need a subscription even though I already have one and signed in. I paid and was not able to use what I paid for.
Not for people with ADHD at all
I didn’t like the jittery sounds in all their music make it sound like the song is glitching
Buggy onboarding, too harsh paywall, overpriced
While idea is nice, i deleted 1 minute later because i clicked wrong option on 1st screen and couldn’t change it anymore, then long wait time on screen that seemingly does something but it does absolutely nothing in real, only annoying wait time. Then, you have to start trial immediately or pay without even trying. Why would i commit to something and share my payment details for what i don’t know if it works at all. Closing that menu triggers paywall again and again, no way to explore the app. Overall subscription feels extremely overpriced and a poor quality app. I regret installing it and sharing my email.
It’s a waste of money
I have sincerely given this app time to work for me but the reality is that it has been a total waste of my time and money.
Glitch makes me unable to use my subscription
I have had persistent problems with this app. Despite being able to see my subscription in my iCloud, when I try to use this app it asks me to subscribe. I’m worried about not getting refunded. I don’t recommend you expose yourself to this possible scam.
It ain’t free
I am so done with apps that are “free”. you download it, they made you jump through hoops just to tell you it will be $100 a year.
Just say it upfront or offer some limited free option.
Just say it upfront or offer some limited free option.
Too expensive subscription
I’ve paid the annual subscription ($50) for about 3 years now. A few days ago they doubled that price, and now EVERY day when I open the app, it says my sub is “expired” and I need to pick a new, more expensive plan. I can “restore purchases” on my profile and it says “you have 214 days left” - each day it is counting down, but I shouldn’t have to go through that step 200 more times to complete my subscription in peace. App is great, music is wonderful, but the PRICE IS TOO HIGH. I won’t be renewing, I just hope they fix the “expired” problem so I don’t have to restore purchase on a daily basis :(
Music great, app terrible
Please please fix the playback error problem when I have a song saved in offline and I try to access it from another device or after replacing my iPhone. Some songs just always throw that error. Seems trivial but I get that error multiple times per day
Forced to pay a year
I bought a month for a promotion for a dollar, they never told me my renewal was coming and I was charged for the yearly subscription. I started to contact them the same day I was charged, they never replied back even after I sent many email days after the first one… the app is great, customer service wise, don’t expect much.
Sign in issue
Your sign in issue made me delete this app off my phone. Other than that, great.
Used for YEARS but recently getting error message :(
I have been using brain.fm on high neural effect (ADHD mode) since around 2022 and I have used it religiously-however for the last couple of weeks every time I try to listen to anything, any kind of session or type of sound, whether ADHD mode is on or off, I always get an error message. I had to unsubscribe which I am so sad about because this was amazing help for my ADHD back when it worked for me
Overpriced
The app is way overpriced and is essentially just a YouTube Lofi playlist which you can get for free. I would consider paying if it was a more reasonable cost. In perspective you can purchase YouTube premium for like half the cost they want for this. Most disappointing was that the music is really just elevator type lofi stuff. I was looking for more straight up white noisy binaural beat type soundscapes and not this animal crossing soundtrack type of music.
Was great
They started off with a focus of helping people clear their heads and think more clearly. Once they got enough people hooked on their product they doubled the price. It’s the same programming, twice the price. At least they’re still helping people with money.
Like the app but…
Been using this app for a few months now and it’s great. However, I got on the use it today and i don’t have access to any of the content without hitting their pay wall. My subscription is still active and up to date. If I try to click on the subscription I already have won’t let me proceed and says I already have the subscription. Still, no dice.
Disorienting
I thought I was being dramatic, but I tried several Focus beats & immediately felt dizzy & disoriented, leading to a frantic, panicked, and unfocused state. The app layout is really nice, but this feeling made me very uncomfortable & it kept building. I’ve used binaural beats before & haven’t experienced this. The feeling stopped as soon as I stopped listening.
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)
