Review Insights · App Store
Braintoss
Braintoss B.V. · 46 ratings · ★ 3.8
3.8
★★★★★
46 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
13 negative reviews mention this · 33% of all complaints
★★★★★ "DOESN’T WORK. Please don’t waste your time on this. Most of the main functionalities don’t work, tried to contact the support but no use." - LANNY$7331
2
"email"
13 negative reviews mention this · 33% of all complaints
★★★★★ "Does not allow default address change. I accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can …" - jkfeather
3
"send"
13 negative reviews mention this · 33% of all complaints
★★★★★ "Does not allow default address change. I accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can …" - jkfeather
4
"waste"
8 negative reviews mention this · 20% of all complaints
★★★★★ "DOESN’T WORK. Please don’t waste your time on this. Most of the main functionalities don’t work, tried to contact the support but no use." - LANNY$7331
5
"doesn"
7 negative reviews mention this · 18% of all complaints
★★★★★ "DOESN’T WORK. Please don’t waste your time on this. Most of the main functionalities don’t work, tried to contact the support but no use." - LANNY$7331
6
"sending"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Does not allow default address change. I accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can …" - jkfeather
7
"braintoss"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Shady stuff going on here.... Look at “all reviews” and sort by most recent to get a feel for how people are currently experiencing the app. Released a new version to reset their star count maybe? On Twitter they say something about erroneous mailchimp charges. Then so…" - mmcfatty
8
"money"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Horrible For Outlook. Don’t waste the money if you plan to use with a work email as firewalls block access. I love the developer response... If you mentioned potential firewall concerns in your description maybe I wouldn’t have wasted my money on your app. Tha…" - Goteam48
9
"doesn work"
6 negative reviews mention this · 15% of all complaints
10
"message"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Does not allow default address change. I accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can …" - jkfeather
11
"messages"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Just Doesn’t Work. Tried using this many times over a year ago on Android. Messages constantly getting Queued and or sending but not arriving. Gave it some time and am now on iOS. Paid for the app again with high hopes...immediately the test message and my…" - westie32
12
"queue"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Just Doesn’t Work. Tried using this many times over a year ago on Android. Messages constantly getting Queued and or sending but not arriving. Gave it some time and am now on iOS. Paid for the app again with high hopes...immediately the test message and my…" - westie32
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
New update is horrible.
I had high hopes for this update. It's worse than the previous version. With the previous update, I was able to text my cell phone. This current version won't let me do that. They need to fix these major issues.
Bad start
I don’t get it.
DOESN’T WORK
Please don’t waste your time on this. Most of the main functionalities don’t work, tried to contact the support but no use.
Does not allow default address change
I accidentally typed in the wrong email when I set up the account which automatically got set as the default. The app allows one to add another email address but does not let one change the original default address. A change of address can be made before sending each message but I often forget that step and simply press send and therefore never receive the message
Just Doesn’t Work
Tried using this many times over a year ago on Android. Messages constantly getting Queued and or sending but not arriving. Gave it some time and am now on iOS. Paid for the app again with high hopes...immediately the test message and my first message are queued. Having to manage the queue, resend, etc is obv not the point of this app, could just send a normal email at that point.
Wanted it to work, disappointing.
Wanted it to work, disappointing.
Unable to send the recorded message from watch app!!
Please fix this!
Privacy nightmare
Read the privacy statement: Everything - EVERYTHING - you send over this app is stored on their servers.
Just mull on that, and when you’re done, you’ll no doubt delete the app.
Just mull on that, and when you’re done, you’ll no doubt delete the app.
Stopped sending
I am a outside salesman who uses this every day. After my customer visit I dictate the conversation I had with them which then gets typed into an note and then I send it to my email to copy and paste into Salesforce. For some reason the app stopped sending the notes. They are all sitting in the history folder is cute and no matter what I do they will not send. Please fix.
Shady stuff going on here...
Look at “all reviews” and sort by most recent to get a feel for how people are currently experiencing the app. Released a new version to reset their star count maybe?
On Twitter they say something about erroneous mailchimp charges. Then someone reports their main Braintoss site is hacked. Then we all start getting old messages re-sent to us. In their terms of service they claim old messages are vaporized after two weeks.
They say it’s a glitch with that version of the app, but it’s hard for me to believe them with so much other shady stuff going on.
I would recommend avoiding this app until they tell us what exactly is going on.
On Twitter they say something about erroneous mailchimp charges. Then someone reports their main Braintoss site is hacked. Then we all start getting old messages re-sent to us. In their terms of service they claim old messages are vaporized after two weeks.
They say it’s a glitch with that version of the app, but it’s hard for me to believe them with so much other shady stuff going on.
I would recommend avoiding this app until they tell us what exactly is going on.
No Apple Watch, I’m out.
It was so well-suited for use on the watch- I only really used it there. Now useless (for me.) Can’t recommend it for its most obvious strong point now, so won’t.
What happened?
Love this app but after the update last week every toss I send is stuck in the queue and won't go to my email. Happy to change the review to 5 star if I can get help.
Disappointed no Apple Watch component
This app used to be a wonderful tool in my workflow until they pulled the Apple Watch functionality. Back to Drafts I go. Do disappointing.
Horrible For Outlook
Don’t waste the money if you plan to use with a work email as firewalls block access.
I love the developer response... If you mentioned potential firewall concerns in your description maybe I wouldn’t have wasted my money on your app. That’s how your to blame...
I love the developer response... If you mentioned potential firewall concerns in your description maybe I wouldn’t have wasted my money on your app. That’s how your to blame...
Not working
When will the app be back up??
Don’t Waste Your Money
Great idea but it doesn’t work. Won’t deliver email and there is no support.
App failed on the second day
The audio option doesn’t work, like others have stated the speech to text translation is terrible. The text and photo options worked on the first day, but no longer send to my inbox. It’s probably for the best anyway, it’s not like it is extremely difficult to email a picture or message to myself using my iPhone, and I can put a title in the subject field so that I know what the picture I’m sending myself is, which you cannot do with the Brain Toss app.
Looks like good old Howie and his GTD gang swindled me out of a couple more shekels.
Looks like good old Howie and his GTD gang swindled me out of a couple more shekels.
Worthless
Worked once now tells me email is queued up but never a sends to me.
Doesn’t work
Great idea
But it doesn’t work
But it doesn’t work
Simply does not work
DON’T BUY! LISTEN TO THE CURRENT REVIEWS!!!! Should have listened to other reviews. Record a message and it just sits in the queue to be sent. Does not send. The excuse of “oh Howard Stern blew up our capacity” should not be valid.
Get at your own peril.
Get at your own peril.
Don’t waste your $$$
I heard Howard Stern talking about it so I wanted to try it. I have had four messages sitting in my queue for days. I cannot find anything under the FAQs or any where else about what to do. Great concept HORRIBLE execution!
Zero stars
Waste of money. Zero support.
Can’t get email notifications to work
Can’t get notifications to work so it’s useless to me
Not reliable
I purchased this app was happy to use it but after 3 hours it quit working it will not send emails no pictures nothing it was dead went to the help page did everything they recommended nothing I wrote a ticket no response there is no telephone support now I got an app that I paid and does not work.
Joke
Didn’t work. Waste of money. So sad. I was so looking forward to this.
Messages not sending, show in queue. Junk
Waste of money
Buggy
I love the idea but braintoss cuts off my voice memos after maybe a second or two. When I revive the cutoff voice memos there is no sound. There was sound the first two or three attempts but even though I recorded from maybe a foot from my iphones microphone, it sounded like I was recording from across the room.
Considerable lag in receiving mail
Agree with another reviewer. It is easier to just open your mail app and do the same - add picture, voice or type message
1st loved. Now hate.
I just dictated into brain toss extremely important copy for my business. And then brain toss stopped. That’s been happening a lot lately. I do not know why the screen just inexplicably goes away. And whatever I’ve dictated disappears.
Now my copy is gone and it was really really important to capture. So I can’t trust Braintoss anymore. I’m Back to sending emails to myself. Braintoss made that easier to do than with emails.
But now that I can’t trust it I can’t use it anymore. Very disappointed.
Now my copy is gone and it was really really important to capture. So I can’t trust Braintoss anymore. I’m Back to sending emails to myself. Braintoss made that easier to do than with emails.
But now that I can’t trust it I can’t use it anymore. Very disappointed.
No Glances/Complication?
What's the point of having it on your watch if you can't have it as a complication or at least in glances for quick access. Ideas come quickly and it would be nice to be able to record them quickly. Otherwise, this is just another note-taking app. Nothing special.
Downgrading my review
I have loved this app for a long time and considered it one of the most useful apps I’ve purchased, but I’ve recently come to have serious doubts about its reliability.
Recently, I’ve been receiving emails of things I sent myself via Braintoss weeks and maybe even months ago. This concerns me because I often use Braintoss as a “fire and forget” tool so that I can send thoughts, websites, etc to myself and forget about them with the confidence they’ll be in my inbox. When things are showing up weeks and months later, it makes me wonder what other things have I sent that are still somewhere out there in limbo?
Recently, I’ve been receiving emails of things I sent myself via Braintoss weeks and maybe even months ago. This concerns me because I often use Braintoss as a “fire and forget” tool so that I can send thoughts, websites, etc to myself and forget about them with the confidence they’ll be in my inbox. When things are showing up weeks and months later, it makes me wonder what other things have I sent that are still somewhere out there in limbo?
Was good but now...
Suddenly sending all my old braintoss’s. Mailbox is flooded!
Apple Watch stopped working
I LOVED this app and used it daily. An update removed the watch app and now I have no use for this. It was a key part of my time management system. I was able to dictate a task to my watch and it would show up in my to-do list. Now I have to use Quick Notes in OneNote, which I don’t like near as much. Disappointed. I really loved Braintoss but only got about two months of value out of it. :(
Misleadingly claims to work with other apps (like Evernote, Trello, etc.).
Despite what the description claims, there is no meaningful sense in which this app “works with” the other apps it mentions, like trello, wunderlist, or Evernote. I assumed it would let me jot a note and send it to an Evernote folder or trello board, but it doesn’t. It can only email what it captures.
The developers should remove the clearly misleading mention of functionality with other apps.
The developers should remove the clearly misleading mention of functionality with other apps.
Not working as intended
The voice-to-text email feature doesn’t work. Watched a 3 min demo before downloading and its main feature doesn’t even work. Waste of time and money.
Email function does not work
Emails with my saved notes do not get sent. It’s not a filtering issue, checked all of the steps they ask you to take if this is happening. App simply does not work as advertised. Would like a refund.
Could be great, but
It was working fantastically until 2/27/20. Now all messages are stuck in que. I have to agree with the others that the support is horrible. It’s only $2 but at this point just want my money back on principle. Fix it and I’ll be a happy user again.
Useless
So hearing a rave review I paid for the app. Messages sent show as queued and messages in the queue doing nothing.......
This WAS a great app
I’ve used this app in my GTD workflow for years. With the latest iPhone upgrades and a new iPhone XS, the app gets stuck on the in the voice recording screen. Swiping up to get out of it does nothing. A big strength of this app was its ease of entry and ease of exit to make collection quick and painless. That’s no longer the case. So, I’m off to find another “record and send” app. I hope there is one as good as Braintoss used to be.
Developer Abandoned?
Last update 10 months ago. I find the concept and the app to be great, but it’s very buggy. Sometimes the app never sends the mail, it just stays queued forever. Sometimes the app registers emails have been sent, but they never show up. Have tried all the troubleshooting techniques suggested to no avail. Has the developer abandoned keeping this current with the latest iOS?
Great idea, flawed execution
It would be super useful if the microphone would accurately pick up what you say. I have a string of emails with gibberish as subjects. Almost as quickly as using this app, I can open an email and send it to myself talking through my iPhone mic.
Sentiment summary
65%
Positive (4-5★)
11%
Neutral (3★)
24%
Negative (1-2★)