Review Insights · App Store
Bridge: Debit Card Rewards
BridgeMoney · 7,812 ratings · ★ 4.6
4.6
★★★★★
7,812 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"coins"
5 negative reviews mention this · 24% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
2
"rewards"
4 negative reviews mention this · 19% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
3
"been"
4 negative reviews mention this · 19% of all complaints
★★★★★ "No response. So I’ve been trying to change my email address on the app because I put in the wrong one. It doesn’t let me change it. Also, I have reached out via email multiple times about it and never received a response. I’m very frustrated with this a…" - N Wilks
4
"months"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
5
"bank"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
6
"daily"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
7
"spin"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
8
"receipts"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
9
"cash"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards. I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash …" - --.....---
10
"email"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No response. So I’ve been trying to change my email address on the app because I put in the wrong one. It doesn’t let me change it. Also, I have reached out via email multiple times about it and never received a response. I’m very frustrated with this a…" - N Wilks
11
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Offers don’t work. Offers don’t work. Even with tracking allowed, some want you to have the app installed, but it doesn’t say that at first. Some want you to open the browser, but they haven’t been working at all." - Fred Behrend
12
"tracking"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Offers don’t work. Offers don’t work. Even with tracking allowed, some want you to have the app installed, but it doesn’t say that at first. Some want you to open the browser, but they haven’t been working at all." - Fred Behrend
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Log in trouble
Not sending me a verification code to login. Very frustrating
Cash out
I tried to cash out my first $10, and nothing. Took my coins, but no money. Not worth your time.
No response
So I’ve been trying to change my email address on the app because I put in the wrong one. It doesn’t let me change it. Also, I have reached out via email multiple times about it and never received a response. I’m very frustrated with this app!
try-n-deny
after inputting my number once get a rejection email
Offers don’t work
Offers don’t work. Even with tracking allowed, some want you to have the app installed, but it doesn’t say that at first. Some want you to open the browser, but they haven’t been working at all.
Something changed
I enjoyed the app as it track my expenses and gave my point for each purchase. But recently it has changed and no longer logs every purchase and instead only allows you to scan receipts three times
Bridge
I follow the directions put in my bank account in and it tells me that my username and password are wrong. Let you know more when I get my information from my bank
Disappointed
I went to confirm my identity threw my verification email and then it glitched out the app says can’t identify me. How can we fix this?
Free coins
The daily coin spin is good for collecting coins.
It is very tiresome to get a game to actually download and when I actually do some rewards for in-game achievements are not honored. It has been an issue since I started the app 11 months ago.
It is very tiresome to get a game to actually download and when I actually do some rewards for in-game achievements are not honored. It has been an issue since I started the app 11 months ago.
Download rewards don’t work
And yes, I made sure the tracking permissions were accepted and it was the first time I’ve used/played. Earning otherwise is very slow, many other apps pay way better. 1000 coin minimum, I’m still under 400 after weeks/months of use. I don’t even know of redemptions actually work. 1 star because it gives the impression it works. Maybe. But other apps work better, don’t waste your phone’s battery and data.
Horrible
They are horrible. Receipts can’t be added because for some reason the merchant can’t be detected even though they are clear, often with addresses. When I contacted customer service I was told to scan another receipt if their third-party can’t detect. That’s how you fix a problem?!? I only receive one receipt per purchase.
Weeks.
You have to wait WEEKS before you are even paid out. Plenty of other apps so less than that. Skip this one.
Very small cash out window
The window to cash out to your debit card is ridiculously small. It starts at 4:00 CST and only Monday through Friday and excludes holidays. Then it’s only for about ten minutes. They say they have been “working on” a better cash out window for years and can’t give any explanation why it is such a short time to do it. I have to rush to my car after work (I work until 5:00 EST) and sometimes by the time I get to my car, window already closed.
Games have impossible goals for few coins and surveys screen you out. Even after you gave all your answers.
Games have impossible goals for few coins and surveys screen you out. Even after you gave all your answers.
Can’t get anything
Can’t hook up to my bank or any card EXCEPT A STUPID (DoorDash-grub hub-etc.)something I don’t even use
DISAPPOINT
DISAPPOINT
Only tracks one game
Bad app
Won’t even let you log in right now
Can’t log in
The App crash isn’t working
I never had a problem with the app until today nothing won’t load anything
No rewards
I used to love this app, I’ve had it about 3 years. I’ve noticed the last few months, I don’t get coins on purchases from my bank account anymore. The only coins I get is the daily spin and scanning receipts. Once I get to 1000 I will cash out and probably delete it.
much to be desired
in the beginning you earn quite a few coins, but after that it’s none. maybe one coin per daily spin, i’ve only got maximum three- four coins per purchase and only allowed 3receipt scans a day for only two, yes TWO coins a piece. this wouldn’t be so bad if the conversion rate was better, but it sucks. you need tons and tons of coins to even begin thinking of cashing out (unless you want a dinky $3 amazon gift card, in that case this is the app for you!)
in all, if you’re looking to actually make any sort of money on an app (before you die at least), this one probably isn’t the one for you.
in all, if you’re looking to actually make any sort of money on an app (before you die at least), this one probably isn’t the one for you.
Games Never Track
I downloaded three apps and allowed tracking the first time but they didnt track. This happens constantly with this app. I love the app but wasting a download on this game is a total waste of time.
It’s pretty good but bad referral rewards
When you talk about earning doing surveys and other offers they have the best payout however if your into affiliate marketing or referral programs they are the worse compared to other apps. There referral rewards are terrible… they need to fix it. At least 5% down line bonus.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)