Review Insights · App Store
Bubble Word Jam
Lion Studios Plus · 33,529 ratings · ★ 4.7
4.7
★★★★★
33,529 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
25 negative reviews mention this · 66% of all complaints
★★★★★ "Great game terrible commercials. Deleted it" - Jarubb
2
"words"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
3
"match"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
4
"watch"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
5
"level"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Do bother. I actually loved this game but once you get to level 238 the game will freeze every time. I asked support but all you get is a ‘bot’ asking questions. And I did all the things it suggested still freezes up. Shame will have to delete and n…" - PDM2017
6
"games"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
7
"deleted"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Great game terrible commercials. Deleted it" - Jarubb
8
"times"
4 negative reviews mention this · 11% of all complaints
★★★★★ "As lock up the phone. This is a great game. Unfortunately there is a glitch in the ads and they lock up the screen. I’ve have to turn is and restart my phone multiple times, as well as delete the game to start over. Really sucks." - Getting disinterested
9
"delete"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Great game terrible commercials. Deleted it" - Jarubb
10
"another"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Do bother. I actually loved this game but once you get to level 238 the game will freeze every time. I asked support but all you get is a ‘bot’ asking questions. And I did all the things it suggested still freezes up. Shame will have to delete and n…" - PDM2017
11
"watching"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
12
"play"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Waste. You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I me…" - Autumn2463
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Great game terrible commercials
Deleted it
It was fun at first
But, you have to wait for the correct bubbles to appear. Deleted.
Nah
This isn’t what your ad claims it is. The sounds and music suck.
Do bother
I actually loved this game but once you get to level 238 the game will freeze every time. I asked support but all you get is a ‘bot’ asking questions. And I did all the things it suggested still freezes up. Shame will have to delete and not get another game by the same folks
The Ads Freeze
God awful
Waste
You spend more time watching ads than playing the game- truly. I’ve a superlative vocabulary but TOO many of the words make for too many mismatches which makes you run out of moves, relying on watching ads over & over etc which is what I mean by saying we spend more time in ads than in game play. There’s many better bubble match merge games out there. And I agree with others- game glitches or hiccups and you pay for it one way or another, never in your favor. Don’t bother. Move on. Devs don’t care.
Wants you to spend money
I love the game but often find that it will reject the correct match several times before it will merge to get you to either restart or purchase coins. Not a fan of that.
Free ads make you lose progress
The majority of the free ads make you lose all of your game progress so unless you’re going to pay for ad free this game is a waste of time. If it didn’t seem like I was being forced to pay for the ad free games I probably would have but don’t like feeling forced to do so
The “pay to remove ads” feature takes your payment and doesn’t stop ads or send coins.
I enjoyed this game but too many ads so I paid the 9.99 fee to remove ads and nothing happened. My fee was charged but no coins were given and all the ads still popped up. I reached out to support and sent them a pic of transaction from Apple. They said it was too vague on the receipt and that they couldn’t help. I’m furious honestly.
Bubble Word Jam
It was good =/ ads required for extra moves. Too many words can be used to match categories. The game should be renamed……”Ads to play Bubble Word Jam.” My time is important. Delete !
Full of glitches
This game was fun until it started giving me puzzles that could not be solved. It seems like word bubbles were missing as I would end up with words that didn’t match with anything and groups of 3 words that lacked the 4th word to complete the puzzle. Deleted the app. I want a challenge but unsolvable puzzles are no fun.
Call me stupid
This has gotten so hard it’s not fun anymore. I like a challenge but too many words I’ve never heard of. Deleting and moving on to something else.
Too many loooong ads
Ffs, the amount of 3 minute ads i this game are so annoying!! I will give you time to fix it then I’m done. Nobody wants to have to watch longer ads than the game lasts!!
What the???
I can’t help but tell you how ignorant the people who made this game since there’s categories like fantasy stuff or categories that I would have no idea what they are, since I like intellectual things and not stupidity. The fact that they don’t give you categories and you’re supposed to understand what they’re thinking or how they think is idiotic. Hard to complete when clearly your mind or your intelligence , or your unintelligence and your thought process is not the same as the makers of this. Can compete with that!
Ads
Too many stupid game ads
It was fun, then it wasn't.
I'm not gonna bother with words. You just keep your stupid game. It was really fun. Until it stopped being fun.It suddenly got much much harder (and not in a good way ) at about level 10. So stop it.
Wearing a vest or they fell into the water or they were off by now you want me to add 15 pieces for the stupid ad? How many times do I have to watch ads ads ads? I'm not gonna do it all day not gonna. You're gone.
Wearing a vest or they fell into the water or they were off by now you want me to add 15 pieces for the stupid ad? How many times do I have to watch ads ads ads? I'm not gonna do it all day not gonna. You're gone.
Done!
I HATE WHEN YOU SHOW GAMES YOU HAVE TO PAY FOR!
Rigged
This game is rigged! It will give you a limited amount of moves. Say you have 10 moves left, and 3 bubbles to form… you try to connect those 3 bubbles in all different ways. None of them match. You use up all your moves, are forced to watch ads, and then guess what? That same move you tried earlier, all of the sudden matches! And it only matched because you watched an ad. Completely bogus.
As lock up the phone
This is a great game. Unfortunately there is a glitch in the ads and they lock up the screen. I’ve have to turn is and restart my phone multiple times, as well as delete the game to start over. Really sucks.
Progress
Why can’t you set it up so it remembers your progress instead of having to start over every time you close the game?
I’ve gotten the same puzzle three times in a row not a happy camper
Got the same puzzle three times in a row
Progressively bad
I really enjoyed this game for quite a while. It started out fun and I thought about purchasing no ads. I am on level 375 and find I have to constantly watch ads to get help. There’s a limit to the ads you can watch, so then I find myself frustrated. The categories that unite words have become major stretches. This game went from fun and relaxing to annoying and frustrating. I absolutely will not be making a purchase and I may even delete it.
Update after developer response: I don’t mind watching ads to get hints, etc. but the number you can watch is limited each day. Please make them unlimited.
Update after developer response: I don’t mind watching ads to get hints, etc. but the number you can watch is limited each day. Please make them unlimited.
WTH with the add
Every round it’s pay $2.99 or ads. The ads never end and I have to shut the app and restart. Kinda fun but ultimately deleted because of ads.
Too Many Ads
Loved the game, but ads are VERY long and repetitive. Too many gambling ads - unable to mute them. It’s a shame because I liked the game.
If you like ads get this game
This is a fun game but I spend more time watching ads to get another piece to play.
Small number of games
Best I can tell there are only around 5 games total and even then a lot of the word games are similar. Feel stupid for buying the ad free. Also some of the groupings leave the impression that the writers’s first language is not English. This is all too bad because I really enjoy this concept.
suggestions
i wish there was a home screen. and you could have like a daily spin for rewards. sometimes it makes me feel trapped, and i wish there were teams that you could join and chat with about the game! please take my suggestions into consideration. thank you! ❤️
False advertising
Thought this would be like the ad with geography and trivia but its all a lie
Fun but doesn’t work
It was fun but gets frustrating when you pair up words. It says it’s wrong and you lose a move then later the match works that didnt before. Too many errors.
Hard but fun
This game is challenging and makes you think but it’s also fun and I’m enjoying it so far.
Fun but credits don’t work
I enjoy this game but fix your rewards when you watch an add. It doesn’t give you the rewards! Deleting this until it is fixed
Must watch long ads to advance
As game advances, becomes unsolvable without watching several ads. Ads are extremely long. Play time is spent watching ads, not playing the game. I do not recommend this game
American English
Many words used are not in the common vocabulary of Americans. Some of the words are totally unfamiliar.
Wrongs answers turning me off this game
Level 355 put “Kiwi” with Mammoth, Dod, and Dinosaurs under the category of “EXTINCT.”
That’s ridiculous. I was in New Zealand last January and saw 2 live Kiwi. It’s estimated there are between 68,000- 70,000 still living. While that’s significantly lower than the millions that existed before human interactions, it not extinct. Depending on which Kiwi is considered, they are classified as “Nearly Threatened” to “Nationally Critical.”
While this isn’t the first mistake I’ve noticed, it is the most egregious and absurd one.
That’s ridiculous. I was in New Zealand last January and saw 2 live Kiwi. It’s estimated there are between 68,000- 70,000 still living. While that’s significantly lower than the millions that existed before human interactions, it not extinct. Depending on which Kiwi is considered, they are classified as “Nearly Threatened” to “Nationally Critical.”
While this isn’t the first mistake I’ve noticed, it is the most egregious and absurd one.
Fun but $$$!
Playing is fun and challenging but having to keep ponying up money to continue is a scam. “Pay to win“ games suck.
Endless ads
Game is okay, but the ads are endless and very very very long.
Is it really a bug?
I was enjoying the game. Nice aesthetics, challenge increased steadily. Then a puzzle that wasn’t solvable without using hint. Used hint. Then another unsolvable puzzle (Level 22). Other users have said same but called it a bug or glitch. It seems they look to force use of your hints/helps which leads to $. Not surprised.
Update: Happened again on Level 28. None will merge together…can’t get last match to break chain. NOT A GLITCH.
• STATUE, CARVING
• PAINTING, LITERATURE
• DIT
• DEBIT
• AUSTIN, RICHMOND, DENVER
• RHYTHM
• ZEBRA, ELEPHANT, CHEETAH
• BLOOD, CHERRY JUICE
Update: Happened again on Level 28. None will merge together…can’t get last match to break chain. NOT A GLITCH.
• STATUE, CARVING
• PAINTING, LITERATURE
• DIT
• DEBIT
• AUSTIN, RICHMOND, DENVER
• RHYTHM
• ZEBRA, ELEPHANT, CHEETAH
• BLOOD, CHERRY JUICE
Ads, ads,ads
Far too many ads.
Sentiment summary
96%
Positive (4-5★)
3%
Neutral (3★)
2%
Negative (1-2★)