Busuu: Language Learning App

I paid for the subscription but the lessons are way too basic and it’s really hard to learn anything. I don’t recommend this app to learn any language.

Obvs I can upgrade to no ads but it feels like it’s over the top intentional to get you to buy. And I haven’t used it long enough to know if I will commit that long. So I’ll start looking for a different app.

A disappointing customer experience.
I paid for a subscription using a valid payment method from a supported country. During the internet disruptions in Iran, I contacted support to explain my situation and request assistance.
Instead of helping, the company deleted my account and later ignored my follow-up messages.
This is not about company policy. It is about poor communication, lack of transparency, and a complete failure to engage with a paying customer.
I expected better.

Beware, even if you delete this app, they will automatically enroll you in a 1 year plan and charge you for THE ENTIRE YEAR without notice.

Although my Italian husband is making some progress with the app, I don't understand why there needs to be speakers that pronounce American English with strong accents. He already has difficulty with understanding pronunciation and it absolutely doesn't help to hear words such as 'this' pronounced as 'dees'. I selected American in the set up and less than half of the speakers have American accents. For the price, this should be remedied. Update: we are now on chapter 23. The accents are sometimes so strong that I, as a native American, have trouble understanding. Chapter 23 is horrible with the constant use of words such fancy, as in I fancy this or that. There have been a number of grammatical errors and the use of "at the weekend" is definitely not used in America. I lowered my rating from 3 to 2 stars. Update n. 2: Down to one star. It just keeps getting worse. We took a break for 3 weeks and when we reopened the app all his progress up until around chapter 35 had been erased. Not only that but we have to start from chapter 1 or PAY FOR PREMIUM!!!! to jump ahead to where we were. TOTAL SCAM...

A lot of the thing are lock behind a paywall and the fact that I have to watch an ad to unlock a lesson is just absurd.

I am in chapter 4 of the Arabic course ànd not particularly happy with it. It started by introducing me to letters one by one and zipped right through to asking me to interpret entire dialogues and phrases before I even have the alphabet learned. Right now Duolingo is doing a better job of helping me learn the alphabet than this app. Now I have to utilize other resources to learn the material, since this app is no longer helping me at the moment. Once I learn it somewhere else, I can continue with this app.