Review Insights · App Store
Calendly Mobile
Calendly · 51,415 ratings · ★ 4.8
4.8
★★★★★
51,415 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
14 negative reviews mention this · 28% of all complaints
★★★★★ "Not as user-friendly. I’m getting a lot of complaints. It’s not user-friendly. I don’t know if it’s my error, but I’d like to speak to somebody." - Ki2222
2
"calendar"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Issues. Struggling to reestablish the calendar functionality due to the lack of user-friendly options. Instead of providing useful assistance, it keeps presenting irrelevant articles. No real support whatsoever." - Miny cat
3
"calendly"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Not really that intuitive for folks that aren’t that techie.. I’m the resident tech guy in our company, sometimes I wish I wasn’t, but you give the Calendly dashboard over to someone who isn’t that techy and you direct them to the meeting section, and why isn’t there just a button that says start this…" - EdsBrain
4
"support"
8 negative reviews mention this · 16% of all complaints
★★★★★ "Issues. Struggling to reestablish the calendar functionality due to the lack of user-friendly options. Instead of providing useful assistance, it keeps presenting irrelevant articles. No real support whatsoever." - Miny cat
5
"service"
7 negative reviews mention this · 14% of all complaints
★★★★★ "No longer supporting iOS. That’s a big miss. Have Apple devices & it’s no longer supporting iOS Calendar. I discovered there are many other better and cheaper (even free) options out there. Now I just have to figure out how to cancel this service." - frjps
6
"meeting"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Not really that intuitive for folks that aren’t that techie.. I’m the resident tech guy in our company, sometimes I wish I wasn’t, but you give the Calendly dashboard over to someone who isn’t that techy and you direct them to the meeting section, and why isn’t there just a button that says start this…" - EdsBrain
7
"customer"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Great product when it works. When it doesn’t work don’t expect any help from Customer Support. Customer Support will send you a bunch of unintelligible info on how you can fix the problems yourself - good luck with that!" - msb05001
8
"able"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Not able to log in. The app is not letting me login right now. This needs to be fixed ASAP." - remove-this-app
9
"schedule"
6 negative reviews mention this · 12% of all complaints
★★★★★ "How hard is it?. To make a simple calendar app that doesn't change your availability at will!!! Causing me to cancel or reschedule due to its ineptness to save a customized schedule. Hate that my company uses this app...but they're kind of inept themselves" - wsop bites
10
"appointments"
6 negative reviews mention this · 12% of all complaints
★★★★★ "What happened to the free version?. This was such a great tool and now it’s only for those who are rich enough to afford it. I loved being able to schedule appointments with my clients for free. Now I can’t do that anymore. $10 a month may not sound like much, but all those…" - Tonikiwiki
11
"cancel"
5 negative reviews mention this · 10% of all complaints
★★★★★ "No longer supporting iOS. That’s a big miss. Have Apple devices & it’s no longer supporting iOS Calendar. I discovered there are many other better and cheaper (even free) options out there. Now I just have to figure out how to cancel this service." - frjps
12
"doesn"
5 negative reviews mention this · 10% of all complaints
★★★★★ "How hard is it?. To make a simple calendar app that doesn't change your availability at will!!! Causing me to cancel or reschedule due to its ineptness to save a customized schedule. Hate that my company uses this app...but they're kind of inept themselves" - wsop bites
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not as user-friendly
I’m getting a lot of complaints. It’s not user-friendly. I don’t know if it’s my error, but I’d like to speak to somebody.
Extremely complicated to setup
Extremely complicated to setup
Issues
Struggling to reestablish the calendar functionality due to the lack of user-friendly options. Instead of providing useful assistance, it keeps presenting irrelevant articles. No real support whatsoever.
No longer supporting iOS
That’s a big miss. Have Apple devices & it’s no longer supporting iOS Calendar. I discovered there are many other better and cheaper (even free) options out there. Now I just have to figure out how to cancel this service.
cant see am/pm
travel frequently and use a vpn: cant be sure if the time I booked the meeting is correct as there's no am/pm option or 24h setting. it's maddening
Great product when it works. When it doesn’t work don’t expect any help from Customer Support
Customer Support will send you a bunch of unintelligible info on how you can fix the problems yourself - good luck with that!
Great Software; customer service horrible
Easy to use until you need customer service. They suck.
Calendly has zero phone support
Calendly has zero phone support even for their business accounts. I’ll pay too much per month to not have support.
Error messages and glitches
Unhappy this is frustrating I will not upgrade not worth it!
What happened to the free version?
This was such a great tool and now it’s only for those who are rich enough to afford it. I loved being able to schedule appointments with my clients for free. Now I can’t do that anymore. $10 a month may not sound like much, but all those “little” fees really add up!!
Too complicated 👎👎👎👎
I thought this app would SAVE me time. But every update makes it more complex. Then you don’t get any help they send you to a link to read a whole thesis or to study videos on YouTube. I personally don’t have time to learn yet another app. Which is why I downloaded Calendly because it was supposed to be EASY. But it’s not. Right now I overwrote a specific date and my clients are not able to book with me causing me loses. 👎
Clunky
Very difficult to set up and I’m a tech guy, start app on mac and phone endless loop of spinning ellipses or waiting for codes that show up at 11 minutes later when the code window is 10 minutes. Avoid this!
Impossible to cancel
Once you buy this they make it impossible to cancel. Buyer beware
Too many errors
TONS of problems with this software, like the fact that you can’t easily do 15 minute meetings, but here’s the annoying one that just happened.
I get a notification, click on it, and it gives me an error. I’m guessing the software engineers didn’t put the event in the database before they sent the notification.
I get a notification, click on it, and it gives me an error. I’m guessing the software engineers didn’t put the event in the database before they sent the notification.
Error messages
It keeps giving me error messages when I try to look at the information. I’ve tried closing the app rebooting it nothing helps. It still keeps giving me an error message and I can’t see my meeting or what the meeting is about.
Crashes now
The app crashes when you try to view a meeting… says “An error has occurred. The operation couldn’t be completed. (CalendlyKit.APIError error1.) HELP!! The mobile app is now unusable!!!!!
Erro ao checar appointments
Não funciona quando eu tento ver meus appointments, recebi mensagem de erro
Error
I can’t change my appointments I am not able to see future appointments in individual profile
App crashed error popping up!!!????
My app is crashing out not letting me download showing up as an error this is very frustrating through my appointments, why am I paying you for? Your messing with my money ugh
From good to terrible mobile experience
It was all working seamlessly until mobile app ceased to work. Required me log in and then it goes to a browser and the nightmare began where. “Oops something went wrong” is all I see now instead of my flipping calendar. I write to support and the robot chat just makes you waste time with general useless suggestions. Then as I found out what email to write to, they took two days to respond a seemingly template answer saying it was all resolved. Not the case. I have been spending time researching to see whether it is a setting pf my phone and responding to emails from support agents who just keep asking me to explain and to send more screenshots. Truly disconcerted here. I will research what other platforms are available for me to switch. Not worthy to pay for a service that is not that friendly to navigate and set up. The web version seems slow and now this.
Calendly fall from grace
Calendly used to be one of my favorite applications-it was easily integrated and really really well designed but recent updates over the last few years will be the companies demise. The calendar app that desires to be a CRM…clunky, slow, and not easy to integrate- honestly I hate this app now.
Customize
This app is too hard to customize that individuals
Pain to use
Not a consistently great software
Clunky, not very intuitive to navigate
I spend way to much time updating settings and trying to find where to go and how to update availability, changes to schedule, etc. I recently updated my profile picture and it saved it sideways. So frustrating.
Page error
I paid for this app, and from one day to the next it stopped working. I can no longer manually schedule appointments for my clients it says “page error.” There isn’t even an email to contact them about the issue. The only solution is to cancel the subscription.
Api error
I’m getting an API error, and customers are receiving messages without my authorization.
Owner
The app is not working for booking . I have this message
CalendlyKitAPIError
Error1
CalendlyKitAPIError
Error1
Garbage
How do people like using an app that constantly has errors and doesn’t allow you to control your calendar? 1/10
Don’t support a terrible company with manipulative leadership
Find a different product. This place is run by sharks.
Useless and overpriced
Absolutely useless. Got rid off it they still charged me. Do not recommend to anyone.
The app is not necessarily the problem
I seldom if ever write reviews but this one I must.
If your busy, if your time is important, if you need half hearted customer service when you have a problem with an app you depend on…
DO NOT USE CALANDLY….
If your busy, if your time is important, if you need half hearted customer service when you have a problem with an app you depend on…
DO NOT USE CALANDLY….
I don’t recommend!
I missed an extremely important consultation due to Calendly’s time zone issues. When I contacted customer service via email they were less than helpful in their passive aggressive, delayed replies. An opportunity to showcase superb customer service turned into the blame game. It is clear that they don’t value or respect customers who utilize their free plan. I will be using another platform. If you are another small business owner like myself, then I do not recommend utilizing Calendly.
Do NOT use the app, desktop only
The app has so many little bugs, endless frustration, and features/settings are hard to find. I made one change to a meeting type description and it reset the entire availability calendar and hours. Didn’t realize their error until over 25 bookings came in. Even the “send feedback” menu option doesn’t load! Go figure 😂
App doesn’t save changes
Use the web app instead. The iOS app doesn’t save all the changes you make.
Lost my entire book of business
This app cost me $42.6 million in revenue in 5 seconds. In minutes, my contacts were wiped, my new and old appointments were completely wiped and because I built my entire company off of Calendly, my life was wiped with it. I would look elsewhere for opportunities to book your calls. Calendly quite literally ruined me and my family’s lives in less than 30 seconds.
Can’t get signed up
Nothing but server error messages. Can’t get signed up. All other website and apps working fine. Can’t reach tech support. Uninstalled
Software Updates
I can no longer use the app because it is no longer supports on my old software. Other apps allow me to use my old devices.
Not able to log in
The app is not letting me login right now. This needs to be fixed ASAP.
Not really that intuitive for folks that aren’t that techie.
I’m the resident tech guy in our company, sometimes I wish I wasn’t, but you give the Calendly dashboard over to someone who isn’t that techy and you direct them to the meeting section, and why isn’t there just a button that says start this meeting, it seems like I have to click on and click off to get this button to show up. And I know the meeting isn’t starting
Why is it so secretive on how to get these buttons. Make them visible, make it for a user to go from one meeting to the next with ease. Jeez!
Why is it so secretive on how to get these buttons. Make them visible, make it for a user to go from one meeting to the next with ease. Jeez!
How hard is it?
To make a simple calendar app that doesn't change your availability at will!!!
Causing me to cancel or reschedule due to its ineptness to save a customized schedule. Hate that my company uses this app...but they're kind of inept themselves
Causing me to cancel or reschedule due to its ineptness to save a customized schedule. Hate that my company uses this app...but they're kind of inept themselves
I cannot find the app on my phone
Ever since i got a new iPhone last month, i cannot access the calendly icon. I cannot reach support.
This app keeps crashing. Errors.
The app was good at first but now it’s very unreliable. It always says error, and does not work sometimes which makes it super unreliable for me. It’s already happened 3 times. And lowkey it’s hard to get customer support.
Scheduling
I have not been able to schedule any clients to my calendar for the last week. I get an error code every time and customer service is not much help. I have submitted a request and no one has reaonded
Error
Lot of errors. Have to constantly use online website instead.
Not what it used to be
The app hardly works these days. It is rare to even be able to open the details of my meeting and have it load properly the first time. Currently looking for a new app without these problems. This app used to be perfect for me, but the recent updates ruined it.
Always making useless updates
We purchase calendar systems to have the best scheduling software possible. Yet, Calendly refuses to make the actual scheduling software better, but continually messes with the interface causing me to have to do retraining for my team and its useless updates like ‘AI’ comparative to what’s needed.
I’ve brought up several times to the chat which I’m sure they never actually report this like that say, but I let them know if I have a calendar that lets people schedule in person at my office, on the phone, and say another calendar for my employees to request a training, I may want to not allow anyone to schedule in person meeting on a certain day this week, and next week, but I don’t want to close that calendar all together to people who may want to schedule that day next month. I need more control over the calendar!!! You know what forget it. I’m just going to cancel Calendly this is a waste of my time even explaining.
I’ve brought up several times to the chat which I’m sure they never actually report this like that say, but I let them know if I have a calendar that lets people schedule in person at my office, on the phone, and say another calendar for my employees to request a training, I may want to not allow anyone to schedule in person meeting on a certain day this week, and next week, but I don’t want to close that calendar all together to people who may want to schedule that day next month. I need more control over the calendar!!! You know what forget it. I’m just going to cancel Calendly this is a waste of my time even explaining.
The free version is more reliable than the paid.
I have been using calendly for over two years. I was using the free version and pleased. I recommend the app, and my clients have been happy with it.
I am increasing my offerings and decided to upgrade my account. Since upgrading I am
having scheduling issues that I have not had before. I have taken time to enter specific limitations for bookings and the app has reset several of the settings. Some of the settings it will not change to my preference.
I am in a different time zone than all of my clients and am displeased with the paid service.
I do not recommend upgrading your account. Use the free version--it is more reliable.
I have lowered my star rating to a two-customer service will not provide help unless I let the Ada AI operate my account. This feels like a customer service scam.
I am increasing my offerings and decided to upgrade my account. Since upgrading I am
having scheduling issues that I have not had before. I have taken time to enter specific limitations for bookings and the app has reset several of the settings. Some of the settings it will not change to my preference.
I am in a different time zone than all of my clients and am displeased with the paid service.
I do not recommend upgrading your account. Use the free version--it is more reliable.
I have lowered my star rating to a two-customer service will not provide help unless I let the Ada AI operate my account. This feels like a customer service scam.
Profile
It won’t let me change my profile picture which is very frustrating
DARK MODE
Seriously, it’s 2025 and you should have Dark Mode.
Besides that, the app is fine.
Besides that, the app is fine.
Login to the app
I can’t login to the app via email because i can’t click on the email input box to enter the email
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)