Review Insights · App Store
Calorie Counter by fatsecret
fatsecret · 14,401 ratings · ★ 4.8
4.8
★★★★★
14,401 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Great app….when it works. Been using this app for several months to track my calories and protein. Loved it until it ran an update and something didn’t work. Update button won’t go away, can no longer add what I’m eating, or review my food intake history. Have to…" - Patient1966
2
"food"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Great app….when it works. Been using this app for several months to track my calories and protein. Loved it until it ran an update and something didn’t work. Update button won’t go away, can no longer add what I’m eating, or review my food intake history. Have to…" - Patient1966
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
New app update sucks
Can’t bypass the update screen no matter what , restarts deletes.
Ужас
После обновления приложение превратилось в кирпич 👍 ничего не работает
Buggy with update
Just updated and got locked out with a message saying please update the app- fail. Been using for years and it’s just gotten worse.
После обновления не работает
При открытии висит кнопка обновить сейчас, после обновления она все еще висит и приложение не работает
Не работает
Я обновила приложение, а пользоваться не могу. Всплывает окно, что нужно обновить. Телефон перегружала даже
Обновление
Я скачал приложение завел еду и тд потом просто в 1 момент мне вылезла плашка важное обновление и ничего обновить не могу я скачал уже последнею версию и все пришлось приложение удалить
После обновления приложение не открывается
После обновления приложение не открывается
The App is Broken
Stuck in a “Update to continue using this app” window. I updated! The window will not go away!
🤟🏻
приложение не удаляется совсем с моего айфона
Can’t get help!
Posting because I was paying for the app but I have problems with the app and nobody is helping me. Hopefully this will help fix the app save feature I’m struggling with trying to use to update my meal plan. It’s not looking like I’m gonna get help from the app so I won’t be continuing with this app any longer. It was good for a short time but the bugs are too much for me.
Nothing from food there
There is impossible to find any simple products, I tried a lot and it was the same and the same problem. I don’t think it’s so much complicated to add at least “ice tea”, or omelette, not something rare to find. Spend a lot of time before I will add some products. So terrible
Unreliable
It was working fine until last month. Now search does not work at all, even “Twix” is not found. Web site with support does not work either.
Unable to customize
Terrible app. Has potential but if you can’t customize the total calorie expenditure then what’s the point?? You can only take 1 of the 2 options they offer. One has calories set way too high and the other way too low. Smh.
а
это ужасно!!!работает раз через раз!!!!!!
Great app….when it works
Been using this app for several months to track my calories and protein. Loved it until it ran an update and something didn’t work. Update button won’t go away, can no longer add what I’m eating, or review my food intake history. Have to delete the app and reinstall…losing everything.
Не работает пару дней уже
После обновления, пишет обновите и не дает ничего сделать
Search history ⁉️
Why do U need access to my search history- R U referring to the food searches in the app or my browser ⁉️
Настройте поиск
Очень плохо ищет продукты. Раньше можно было написать бренд и находились продукты, сейчас находит черт знает что
Poor measurement options
Not useful. Can’t change measurements. For example, the coconut milk package is in millimeters, but I use 2 tablespoons. There’s no option to input the amount I use in tablespoons. Only millimeters. So I have to take an extra step to find a converter online instead of the app handling it. Big hassle and not worth it.
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)