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Calorie Counter - MyNetDiary

MyNetDiary Inc. · 149,651 ratings · ★ 4.8

4.8
★★★★★
149,651 ratings
5 ★
131,079 (88%)
4 ★
13,297 (9%)
3 ★
2,951 (2%)
2 ★
745 (0%)
1 ★
1,593 (1%)
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Top complaints - extracted from 10 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"free"
4 negative reviews mention this · 40% of all complaints
★★★★ "Coming back and starting over.. I have stopped for a while and i am now returning to start again with the Free version of MyNetDiary. However, the app is not showing the Free app, I only can get premium app. Why??? I would like to start again with free app version." - LSorce
2
"premium"
4 negative reviews mention this · 40% of all complaints
★★★★ "Coming back and starting over.. I have stopped for a while and i am now returning to start again with the Free version of MyNetDiary. However, the app is not showing the Free app, I only can get premium app. Why??? I would like to start again with free app version." - LSorce

📋 All 10 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ LSorce 5/8/2026 v10.13
Coming back and starting over.
I have stopped for a while and i am now returning to start again with the Free version of MyNetDiary. However, the app is not showing the Free app, I only can get premium app.
Why??? I would like to start again with free app version.
★★★★ Sh_t App_______ 5/6/2026 v10.13
Not accurate at all
Even paying for the premium version most food nutrition is not accurate at all!!! 😢
★★★★ Sf 54321 5/4/2026 v10.13
Not Free
Makes you pay as soon as you fill out questionnaires.
★★★★ 01011101010 5/3/2026 v10.13
Lifetime plan is a scam
Don’t fall for the “lifetime” plan it’s a scam
★★★★ Love it 1000 5/2/2026 v10.13
No refunds available
Extremely disappointed as there are no refunds available with them. I do not want the premium features and they won’t take the away nor let me get a refund.
★★★★ BECCA SF 4/29/2026 v10.13
Deleting app/ want money back
60 year old very active
Weightlifting and walking
3-5 days,
Used this app several weeks or so, has me at 1100 calories a day…ridiculous!
Not sustainable, want my money back!
★★★★ Linkfan#1 4/29/2026 v10.13
AWFUL!
If I could give this app no stars I would. I wanted an app to help track my calories as I need some assistance with my stress eating and overeating. When I was a teenager I was anorexic. That’s been 20 years and I’ve been fine since. But when I was asked questions setting up the app I was told I was unable to use the app due to my history of having an eating disorder. Talk about being disrespectful and hurtful. I guess if you’ve recovered (or are recovering) you aren’t allowed to get some assistance from this app and be honest. This is why more people don’t get help because you open your mouth and get slammed with negativity. I am disgusted with this app and the developers. Immediately deleted and I will be telling everyone I know about how insensitive this app is.
★★★★ oukidoki 4/26/2026 v10.13
Meh
Constant spam to create an account or upgrade my plan even though I’m already paying for premium. Autopilot is completely useless. Health data is imported so this app isn’t necessary for it unless you just want to consolidate. If you have multiple sources of data that your workouts sync to, then you’ll get duplicate data in exercise that you have to delete. Premium meals aren’t any better than ones you can find on the web for free. It does have a good food database though.
★★★★★ Lorconfo 4/30/2026 v10.13
$59.99 and stuck
I’m sure this is a wonderful app, but as with anything your experience can sometimes override the quality of the product
I tried this out during a free trial and realized it was too much for me I canceled it the morning of the last day and lan hour later I saw I was charged for the app $59.99
I tried to contact Apple and get a refund, but I was rejected for a refund because this app did not qualify for
I’m sorry but free trial should be free trial from the day it starts till the last day that you have . I don’t know to me It seemed very clear.
It’s just gonna make me more hesitant to download an app and try try a free trial
★★★★★ OHBUELLMAN 4/24/2026 v10.13
Accessibility
This application has some real issues with using voice commands and number references. It is clear the developers never gave any thought to accessibility issues. Pretty disappointed. I had no problems using this when I was ambulatory a few years ago.

Sentiment summary

96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.