Review Insights · App Store
Camera Connect - Home Security
GeoGlobe · 516 ratings · ★ 2.5
2.5
★★★★★
516 ratings
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Top complaints - extracted from 88 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"camera"
24 negative reviews mention this · 27% of all complaints
★★★★★ "Bad app. I thought it was a like a blink camera app that you can see another blink cameras but no this is only an scanner to detect camera s 🥴" - MAFE
2
"scam"
21 negative reviews mention this · 24% of all complaints
★★★★★ "Scam. Makes you think it is for blink and gets you to sign up for subscription right away don’t do it" - Blink scam
3
"blink"
21 negative reviews mention this · 24% of all complaints
★★★★★ "Scam. Makes you think it is for blink and gets you to sign up for subscription right away don’t do it" - Blink scam
4
"money"
18 negative reviews mention this · 20% of all complaints
★★★★★ "Irritated. I just downloaded this app. As I was getting it installed so I can see if this is what I needed for my camera system it somehow already charged me. This is so frustrating. Please refund me my money!" - Maariiaaa 1
5
"refund"
15 negative reviews mention this · 17% of all complaints
★★★★★ "Irritated. I just downloaded this app. As I was getting it installed so I can see if this is what I needed for my camera system it somehow already charged me. This is so frustrating. Please refund me my money!" - Maariiaaa 1
6
"security"
12 negative reviews mention this · 14% of all complaints
★★★★★ "How did this app get connected to my security cameras?. Who connected this app to my security cameras? How and why? It is not, to my knowledge connected to the security system." - YHWH’S DAUGHTER!
7
"subscription"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. Makes you think it is for blink and gets you to sign up for subscription right away don’t do it" - Blink scam
8
"nothing"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Duped. Same downloaded, thinking it was something to do with me bLink camera. immediately be charged without any identification of what it really was. Has nothing to do with a blink camera." - readingsucks
9
"cameras"
10 negative reviews mention this · 11% of all complaints
★★★★★ "Bad app. I thought it was a like a blink camera app that you can see another blink cameras but no this is only an scanner to detect camera s 🥴" - MAFE
10
"does"
9 negative reviews mention this · 10% of all complaints
★★★★★ "BAD BAD BAD. I don’t understand the app doesn’t work I don’t like it, expensive to be useless" - Hill GS
📋 All 88 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Cannot getting working on iPhone
Came up with suspicious and danger.
Bs
To hard to manage
Scam
Makes you think it is for blink and gets you to sign up for subscription right away don’t do it
Don’t get
It’s a scam
Bad app
I thought it was a like a blink camera app that you can see another blink cameras but no this is only an scanner to detect camera s 🥴
Rip off
Paid them under the impression they were Blink and they’re not.
Don’t get scammed by this app.
Don’t get scammed by this app.
BAD BAD BAD
I don’t understand the app doesn’t work I don’t like it, expensive to be useless
Irritated
I just downloaded this app. As I was getting it installed so I can see if this is what I needed for my camera system it somehow already charged me. This is so frustrating.
Please refund me my money!
Please refund me my money!
Forty dollars in the shredder
Accidentally purchased a subscription while trying to set up a camera. Immediately cancelled subscription and deleted app but they’re refusing my refund request for the $39.99. You’re better off just forgetting your wallet on a park bench.
Beware: Shady and Scam
I downloaded and mistakenly subscribed thinking I was setting up an account for my new camera. I realized the error and unsubscribed within a few minutes. I have been asking for a refund and getting a run around for a few weeks.
I feel the app was pushed to the top of the apps during search making it easier to accidentally download. Even the name sounds like you should use it to connect a new camera.
I feel the app was pushed to the top of the apps during search making it easier to accidentally download. Even the name sounds like you should use it to connect a new camera.
I don’t know how I sing for a stupid membership or plans with, please refund my money today
I need my money back today and for you to get lost
Duped
Same downloaded, thinking it was something to do with me bLink camera. immediately be charged without any identification of what it really was. Has nothing to do with a blink camera.
Poser
This site poses as another site steeling your money. Do not fall for the trap like I did.
No sirve nada más. Me robó mi. Dinero
Solo me. Robó mi dinero. No sirve. Pésimo el. Servicio. Devuelvan. El. Dinero
No fees?=pay
It says no fees,why charge money?????
Dissapointing
It compels tp buy a plan which is an information not given when you buy the product
Misrepresentation
No notice of subscription requirement on the camera packaging or in the Costco display materials. You don’t find out about it until you try to use the app. Returning it to Costco with a recommendation that they discontinue carrying this item.
RIP OFF SCAM APP
DON'T BUY IT!
How did this app get connected to my security cameras?
Who connected this app to my security cameras? How and why? It is not, to my knowledge connected to the security system.
Don’t do it
Don’t download. Dont waste your time.
Not at all worth the money they charge for the app 👎🏼👎🏼
Not at all worth the money they charge for the app 👎🏼👎🏼
Subscription
I signed up for a subscription and now I can’t add a camera without getting charged again! This app is a rip off!
Where is the ‘setup’ section?
Can’t review what doesn’t exist. No setup instructions included, detection evidently doesn’t include the cam.
Scam
In the box says it is subscription free. But the. It does not allow to connect without an expensive subscription.
Scam
Forced fee to use app, not clear how to terminate fee
Free eufy security app
Supposed to be a free app with 4cam purchase. App keeps saying its $39.99 a year. !!!
Need a refund
I am trying to get a refund. I accidentally got this app and it just took money from my bank
Charged me for nothing
This app charge my credit card for nothing. I want a refund and I’m not sure how to contact them.
Camera connect
Procedure to connect camera not properly explained. No add button on right top corner
Rip off
This app pops up when searching for the outdoor camera application for a blink device. I was completely fooled and signed up for the one year subscription thinking it was for my camera. Now I can’t find any option to cancel my mistake! Scam warning!!!!!
Yo
Tu
Elderly are tricked into subscribing
Email to my mother said her blink cameras needed to be updated. So she clicked, installed the app and subscribed. I’m trying to cancel it and it’s not allowing me to cancel it NOW!
Set up
Took 6 hours w tech help and it still didn’t work
Saúl
Saul2321
Useless
Useless
App is a scam
Offers a connection to your in home security system and doesn’t actually let you connect after taking your money
Total scam
This app is totally misleading and after reading all the negative reviews I see I’m not the only one who got scammed. I want my money back now. Please advise.
Your app? -> sub-zero
This was misleading from the git-go. I “think” I have subscribed to something & now cannot unsubscribe. Is this how you drum up business with seniors who are not tech savvy?
Es un robo
Me descontaron 40 dólares d Emi cuenta y sin mi autorización
Scam
This is a scam. Shows as first item for “blink” but is unrelated. Probably malware.
Automatically charged for the yearly plan
I downloaded the app thinking that it is for Blink security system and I was charged for the yearly plan asap I touched the big continue button. This app is really terrible. I want my money back but I don’t know who I can contact.
Estafa
Estafa
False claims on what this app provides
This came with my Blink cameras. It didn’t do what it was supposed and I unsubscribed immediately. Could not get a refund. Still trying.
Downloaded accidentally
I downloaded accidentally how do I get my refund? I disabled within 5-10min I need a refund
I thought this app was something else
I see how this app makes money . I thought it was for my blink camera. Don’t pay for this app
Do not work
I return the item and report to apple as they want it and never got my money back.
Don’t purchase this.
Don’t purchase this.
FRAUD & SECURITY RISKS
This service is NOT BLINK. Don’t purchase, it accessing your IPN and all security devices. It is not affiliated with BLINK & is NOT SECURE.
Camera
This camera does not absolutely work for nothing It should say something because it should not make me pay for it again after I pay for it. This should be non-home security camera because all they do is want money and they don’t want nobody trying it out. See how they like it or not think it’s wrong for them to say right away give us the money. I don’t think I wanna try it. I don’t even think I want it. I’m gonna let everybody know. Do not buy this. It is fraud a scam and no good. Camera to have.
Not so easy…
Not exactly the easiest to set up. App didn’t find sync module or camera.
Not From Blink
This app only detects cameras that are in your area. It has nothing to do with setting up Blink cameras has it seems to imply. They charge you 40 dollars per year and offer really nothing on return. It also detects devices that are using bluetooth. Big deal? Not so much. It is a useless app.
Do NOT download this app
This app is useless and misleading. I downloaded thinking it was the blink app. This is clearly a scam set up so people will quickly download thinking it’s something else and then steal your money.
+ 38 more in the clipboard copy
Sentiment summary
36%
Positive (4-5★)
2%
Neutral (3★)
62%
Negative (1-2★)