Review Insights · App Store
CamScanner - PDF Scanner App
INTSIG Information Co., Ltd · 1,829,788 ratings · ★ 4.8
4.8
★★★★★
1,829,788 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
5 negative reviews mention this · 16% of all complaints
★★★★★ "Subscription +ads = no thanks. If you are going to ask $60 subscription fee, spare me of ads every time I open the app. And don’t add watermark in the exported files. This app used to be great, now it sucks!" - Prcresta
2
"free"
4 negative reviews mention this · 13% of all complaints
★★★★★ "He. It always asks for the payment and Subscription, this used to be Free App. Now it doesn’t let you to send pdf files." - His Majesty2026
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too many ads
Used to be great. Now instead of non invasive banner ads at the bottom of the page they’ve employed annoying full screen ads equipped with all the typical parasitic ad retention methods, tiny close buttons, hidden links etc.
bad
cannot remove the watermark unless you paid. notice this before you download it
Subscription +ads = no thanks
If you are going to ask $60 subscription fee, spare me of ads every time I open the app.
And don’t add watermark in the exported files.
This app used to be great, now it sucks!
And don’t add watermark in the exported files.
This app used to be great, now it sucks!
Steals info, drops Trojans
If giving your personal information to Chinese hackers is your goal, this is the app for you
McLeod
McLeod app is 10x more convenient and professional an secured
Not Working Errr!
Not Working Errr!
He
It always asks for the payment and Subscription, this used to be Free App. Now it doesn’t let you to send pdf files.
Poor
It doesn’t save what I edit .
sb水印
sb 水印，有水印提前说一句都行。
Syncing not working!!
Syncing not working!!
Expensive subscription cash grab
Unreasonable
False Subscription
App works fine and does what it needs to do, but it decided to sign me up for a 1yr subscription of $65 with no notice, no confirmation, no nothing. I never wanted the subscription and never went through any steps to acquire it yet here I am
Scam
They were supposed to notify me when my 3 day trial was up and never did. So I got charged…..
Other than that the app itself works great.
Other than that the app itself works great.
No lo recomiendo
No deja quitar la marca de agua y configurar el pago de me dificulta yaque no se mucho de tecnología
quảng cáo quá nhiều
quảng cáo quá nhiều
Free? Not necessarily….
Everything was good, until you need to remove the watermarks that this program loads into your images.
THAT - my friends - cost $60 a year to remove.
Deleting.
THAT - my friends - cost $60 a year to remove.
Deleting.
更新後不可批量輸入圖檔
以前還可以一次性輸入多張照片，現在需要一張一張發送上去，其他功能用不了就算了，連批量輸入圖檔都做不了，我有看廣告的，這麼缺錢還是先破產。
خلوه مجاني
مجاني افضل
Revoked lifetime subscription
Years ago I paid a heap of cash to get a lifetime pro subscription. Despite this, I have found that they removed this, and only offer a monthly/yearly subscription. Tell me how this isn’t blatant thievery?
诈骗软件！Scam!
流氓软件，骗钱！恶心！
CamScammer
Upgrade to remove watermarks is bs…
Glitchy Brilliance
Love what it does… when it does it. But processing can be so slow, then fine… then stop. Doh!
No good
This scanner is not good at all! All it wants is to take your money!!
Estafa
Me cobraron una membresía que jamás solicité, no tienen por donde comunicarse para que me hagan el reverso. No estoy interezado en tener presión y aún así realizaron un cobro a mi tarjeta que tengo registrada a Apple
Garbage
Be careful. They say they offer you a free 3-day trial, but as soon as you accept it, they charge you immediately. And they don’t even charge you for the cheapest membership - they charged me for the one-year plan, which is basically $60. That’s way too much, especially because I don’t even use that app 🤬
I asked for my money back, and those jerks refused to refund me. That’s why I’m leaving this message here, so you don’t fall for their so-called “free trials.”
I asked for my money back, and those jerks refused to refund me. That’s why I’m leaving this message here, so you don’t fall for their so-called “free trials.”
stop asking me to pay for a trial
if i don’t wanna pay i don’t wanna pay
Not Easy
This application is NEVER a quick breeze! I hate it.
Not awesome
Sooo many adds or pop ups to subscribe doesn’t work half the time because the amount of pop ups.
Process
Not clear the process to scan a document
Sharing
It isn’t that friendly in sharing or else amazing
What happened to the free version?
I’ve had this app for years but I know need it every so often when I’m re-certifying and need to upload new forms and credentials. Opened it today and now I can’t use it without signing up for a plan? I have no need for all the features that come with the paid version. Sad.
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)