Review Insights · App Store
Cancel Subscriptions & Refund
VUNYO · 667 ratings · ★ 4.2
4.2
★★★★★
667 ratings
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Top complaints - extracted from 27 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscriptions"
11 negative reviews mention this · 41% of all complaints
★★★★★ "Fees. How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb" - RMNewell
2
"cancel"
10 negative reviews mention this · 37% of all complaints
★★★★★ "Fees. How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb" - RMNewell
3
"money"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Lies. Company lies to get your money." - hellogrant girl
4
"subscription"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Fees. How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb" - RMNewell
5
"find"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Cancel. The app couldn’t find a subscription unless it was referenced on an email account right bank account Could not locate a subscription that appears only on a credit Could not find a link to cancel the trial subscription We’ll have to mark …" - Amex fraud
6
"refund"
7 negative reviews mention this · 26% of all complaints
★★★★★ "Negative stars- this needs to be added as an option. I purchased this as I’m sure everyone else did to help find and potentially cancellation duplicate subscriptions. However, the app only allows you to connect your bank account and your Gmail . Many of my subscriptions are direct debits from…" - Ynot2936
7
"help"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Fees. How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb" - RMNewell
8
"work"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Cancel subscription. Doesn’t work" - Unsubscribe doesn’t work
9
"find subscriptions"
4 negative reviews mention this · 15% of all complaints
★★★★★ "Negative stars- this needs to be added as an option. I purchased this as I’m sure everyone else did to help find and potentially cancellation duplicate subscriptions. However, the app only allows you to connect your bank account and your Gmail . Many of my subscriptions are direct debits from…" - Ynot2936
10
"company"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Lies. Company lies to get your money." - hellogrant girl
11
"cancel subscriptions"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Fees. How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb" - RMNewell
12
"purchased"
3 negative reviews mention this · 11% of all complaints
★★★★★ "What a crock!. I purchased this to help me get my money back from all the other ripoffs. Now let’s add this one to the group to the tune of $79!! Just give my money back - I bought it today - cancel it forever! You know you’re scamming me. I am beyond di…" - FoxysmomLA
📋 All 27 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Lies
Company lies to get your money.
Fees
How can you charge an $80 subscription fee to help save money and cancel subscriptions? Makes zero sense! Not even a free trial period so dumb
Cancel subscription
Doesn’t work
What a crock!
I purchased this to help me get my money back from all the other ripoffs. Now let’s add this one to the group to the tune of $79!! Just give my money back - I bought it today - cancel it forever! You know you’re scamming me. I am beyond disappointed with you. I don’t have $79 to give you. Shame on you!
Cancel
The app couldn’t find a subscription unless it was referenced on an email account right bank account
Could not locate a subscription that appears only on a credit
Could not find a link to cancel the trial subscription
We’ll have to mark any payment demand on my credit card as a fraudulent demand
Could not locate a subscription that appears only on a credit
Could not find a link to cancel the trial subscription
We’ll have to mark any payment demand on my credit card as a fraudulent demand
Cancel
Not useful information
Negative stars- this needs to be added as an option
I purchased this as I’m sure everyone else did to help find and potentially cancellation duplicate subscriptions. However, the app only allows you to connect your bank account and your Gmail . Many of my subscriptions are direct debits from my credit card. This app told me exactly when my water bill is due every month. I already knew that. Please read the reviews and save yourself the money from another subscription that doesn’t work. Apple won’t refund your money, this useless app won’t refund your money. Additionally an integration with Gmail is not sufficient to find subscriptions that are linked directly to my credit card. I saw your answer to someone else’s negative review. The only reasonable response is a refund. This app is just a waste of space on my phone.
USELESS
Confusing pile of nonsense. I am refunding this subscription. LOL
This program is a fraud.
It does not do anything it promises. I did not read the reviews before paying. My big mistake. I immediately tried to contact them initially thinking I was missing part of their program. Never got a reply at all from them. DO NOT BUT THIS PROGRAM.
Very Deceiving
They didn’t find 90% of my subscriptions and the ones it did locate had entirely the wrong information - amount etc. what a scam
No pay no play
None of the functions work until you pay for the app at least $20
No trials, just a funny “80%off” offer when you don’t want to pay in full. Boooo
No trials, just a funny “80%off” offer when you don’t want to pay in full. Boooo
This is a scam.
This is a scam. I do not understand why Apple is allowing this scam in their store.
Cancel Subscriptions
Before I even got started and he wanted me to pay $79 and some cents, basically $80 after that, I didn’t want it. I feel like I can do that myself for free.
Abysmal excuse for an app
Don’t fall for the “helpful” new gmail feature- it pulls in ton of subs you don’t even have, and even worse, when you click on one it either says “we are handling refunds for this company”- and then nothing happens, or, for ALL of the others, it just tells you to go cancel on those apps. Oh and the costs for the subscriptions are all wildly off. Don’t bother. Seriously.
Sober
This app is nothing close to what it was presented as. Do not recommend
Worst app I ever tried. They charged me more than the published price and it looks like I have to ev
Overcharged by the app and I have to add everything myself. Want my money back
Don’t bother
Worst app ever.
You have to input it all…
They make you pay first. And I don’t have time for that. Kind of the point of the app.
$20 gone.
$20 gone.
Don’t do it!
Tried to get rocket money but somehow got this one and didn’t know it. They promised to find old subscriptions for us, but YOU have to give THEM all the info they don’t “them” for you. Also absolutely no customer support and no refund.
Won’t open
I paid $119 for app. Have tried for 2 days download app. Then click on page. Then stuck Page won’t open. Very hard to find way to ask for refund. Still trying
Ironically won't refund my money
I thought when getting this app it would be able to find my subscriptions and then make it easier to cancel them. You need to add all your accounts with your login info for each. Way too cumbersome and I was also hoping to potentially find accounts I have forgotten about. I unfortunately realized this app won't work for me as soon as I purchased the subscription. I immediately requested a refund - but they were zero help and Apple denied my request. I'm not sure how that's even possible- I never used a single feature of the app. If you're looking for a company who will do the right thing by their customers - this isn't one. F-
Awful Awful
This app is not great. I paid $20 for it, and it did not notify me on when my subscriptions would expire. It was a miracle I was able to remember last minute and cancel those subscriptions, but still, very deceiving and frustrating. I’d like to get a refund.
(To all future app-finders, DO NOT DOWNLOAD THIS APP)
(To all future app-finders, DO NOT DOWNLOAD THIS APP)
Cancellation
Please refund!
Very deceiving
This app does not find and display to you purchases of subscriptions on your credit card. This is essentially a calendar app you have to manually enter your subscription info into and it will send you a notification when you will be charged. This is essentially a paid version of Google calendars.
Not a good app
You have to provide all the data yourself and then do all
The canceling yourself..I am try to get a refund on this app now
The canceling yourself..I am try to get a refund on this app now
To difficult
Too difficult to figure out how to navigate through the website or how to cancel subscriptions should be easier. That was a whole point.
App
Please delete & reimburse me $19.99 ! Accidentally subscribed today! I don’t have any pertinent subscriptions to delete!!
Sentiment summary
78%
Positive (4-5★)
5%
Neutral (3★)
16%
Negative (1-2★)