Review Insights · App Store
Candy Crush Solitaire
King · 22,801 ratings · ★ 4.8
4.8
★★★★★
22,801 ratings
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Top complaints - extracted from 48 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
34 negative reviews mention this · 71% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
2
"play"
22 negative reviews mention this · 46% of all complaints
★★★★★ "Fun, but way too expensive. This is a fun game, but as you get further in game, too many hard levels and you have to spend money to continue to play." - Cruzaddict
3
"coins"
18 negative reviews mention this · 38% of all complaints
★★★★★ "Sabotage. Why am I being forced to play the same levels over and over, I kid you not I’ve played level 74 in the star tournament (this time) at least 20 times and can’t pass it, why??? Every round in the last couple days I’ve had to play like 10+ tim…" - mars martinez
4
"levels"
13 negative reviews mention this · 27% of all complaints
★★★★★ "Fun, but way too expensive. This is a fun game, but as you get further in game, too many hard levels and you have to spend money to continue to play." - Cruzaddict
5
"playing"
10 negative reviews mention this · 21% of all complaints
★★★★★ "Fun. This game could really be fun to play if it was possible to succeed… I don’t mind a challenge but it’s ridiculously hard to play sometimes!!!! They want to sell packages so badly that they suck up any accumulated prizes and winnings almost …" - koolwhip jr
6
"money"
9 negative reviews mention this · 19% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
7
"level"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
8
"games"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
9
"free"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Fun until you run out of coins. I was having a great time with this game. Then I ran out of coins around level 144 and now I get one try every 3 hours to beat an insanely hard level. If I get a bad set up, then too bad for me. This would be 5 stars with more free to play …" - RedSoxOwnYanks34
10
"hard"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
11
"cards"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Your hard isn’t “hard”, it’s a money grab. You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s …" - Rahiseter
12
"every"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Sabotage. Why am I being forced to play the same levels over and over, I kid you not I’ve played level 74 in the star tournament (this time) at least 20 times and can’t pass it, why??? Every round in the last couple days I’ve had to play like 10+ tim…" - mars martinez
📋 All 48 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Your hard isn’t “hard”, it’s a money grab
You give me a level with all face cards but then give me no face cards to match with? Or the level has 35 cards I need to clear, with 7 cards on top of each other, but then only give me 6 cards to clear all of them? And I get 8 4s, or 8 6s back to back. What card deck are you all simulating? Games without any boosters cost me $11K. Ppl complaining about spending $1K are laughable atp. Multiplying costs upwards of $200K. The scams!
Bugs in Ads
If I click on an ad, I cannot return to my game. If the ad is for +3 cards I lose the game automatically.
Sabotage
Why am I being forced to play the same levels over and over, I kid you not I’ve played level 74 in the star tournament (this time) at least 20 times and can’t pass it, why??? Every round in the last couple days I’ve had to play like 10+ times, it’s not a skill issue clearly if I keep landing in the star tournament so why is my account being sabotaged? I also lost access to the game where you can win coins and stuff like that when I know it didn’t expire! I will NEVER spend one red cent on a game so if that’s the reason give that up right now coz it’s not happening!!
Candy crush solitaire
Watched a ton of commercials and won’t give me extras something is broken, please fix it please
This is not solitaire.
This isn't solitaire. This is ads wrapped up in a deck of cards pretending to be solitaire. Save your gigs if you want to play an idle card game - this ain't it. 🤢
Fun
This game could really be fun to play if it was possible to succeed… I don’t mind a challenge but it’s ridiculously hard to play sometimes!!!! They want to sell packages so badly that they suck up any accumulated prizes and winnings almost as soon as you get them. Not worth playing!!!
What happened.
Game was fun until it started crashing today. Lame.
$$$$$
All they want is $$$$ to excel
Review
Really this one is to have you spend money.. don’t download
Not worth it
Game constantly freezes and doesn’t load correctly
Love the game but
I have a lot of health issues that have kept me stuck at home so to keep busy other than reading I play games. So many ppl I know get free stuff from this game to enjoy it and to enhance their progress but I never do. It makes me want to delete this game and others from this company. Why aren’t people getting the same opportunities. I have had this game a long time so I’m disappointed
Why bother?? Real Solitaire is free
I’ve enjoyed this game for a bit, but now I’m hardly playing and you’re asking for a positive (I mean in general, the pop up’s asking?)
The people making this game, call it a game, and there are actual real games. They don’t ask for money as much as this one does. Especially if you buy it.
It doesn’t come across that those coding this has bothered to truly listen at other comments with honest points and saying so many things to respond with “thank you for the blahblahblah please contact (insert lazy response here)” review.
I’ve paid money for this game, but the time it takes to actually get to “playing”, has become extremely increasingly annoying where I literally “collect” when I remember about it.
There are other games that are free, and if you have Apple Arcade, they don’t have ads asking you for money every single time you open it
The people making this game, call it a game, and there are actual real games. They don’t ask for money as much as this one does. Especially if you buy it.
It doesn’t come across that those coding this has bothered to truly listen at other comments with honest points and saying so many things to respond with “thank you for the blahblahblah please contact (insert lazy response here)” review.
I’ve paid money for this game, but the time it takes to actually get to “playing”, has become extremely increasingly annoying where I literally “collect” when I remember about it.
There are other games that are free, and if you have Apple Arcade, they don’t have ads asking you for money every single time you open it
I uninstalled
Finally uninstalled this game after playing for several months. Like most mobile games, it’s too hard to advance after a certain point unless you spend money.
WAY too expensive for the low win ratio
This is a really well designed, A+, fun game. EXCEPT I have spent a LOT of money playing and still don’t win enough of the time. The strategy part can be really fun but it’s a money pit. It is very common to have of NO helpful cards in a game NO helpful cards in a game and NO helpful cards in consecutive +5 additions. It really robs the fun. The game just feels very greedy. It would be easy to burn through over $100/day and you would STILL have to wait for free coins. I will miss the game, but am no longer willing to be pouring money into SUCH a disappointing return ratio.
The difficult level is annoying.
There are too many difficult levels! Props and gold coins are so expensive! The designed levels are annoying!!! Who will play it when it's so difficult?
Has the potential to be a good game
I would enjoy the game more and play more often if it wasn’t for all the in game pop ups trying to force me to pay money to play. I would much rather watch 1 ad then have to sit through closing out 12 pop up in a row. Will probably delete the game.
Not impressed
Too many taps before I can actually play. Then you are forced to click on instructional stuff. It is annoying
Unbelievable amount of nag prompts
Constantly asks me to buy power ups every time I open the game it’s a race to tap the X as many times in a row as possible. Every time I play a level it wants me to buy coins in the piggy bank. STOP ASKING I AM NOT INTERESTED.
Flawed and frustrating
I know this isn’t the first game to use coins as energy, but the game is so stingy and the levels so hard that play time can last all of 5 minutes before you’re out of funds and unable to progress. Buying a power up costs 2-3x as much as paying to play the level again. It just isn’t fun when the odds are always against you. The game play is fun. But good luck playing more than a little at a time before you’re broke.
Sez it’s free
So why would there be in app purchases if it’s free?
Candy crush
Great game but very expensive some levels cost upwards of $100,000 to pass
Most rage inducing game I’ve ever tried
I just spent the last half hour typing my thoughtful review, explaining the problems I see when playing this game. As I was just finishing my 5 or 6 th paragraph, it deleted my review. So here it is again, minus one star and the addition of another complaint.
So much promise squandered by a greedy game play model used by this dev. They know exactly what’s wrong as it’s been stated by every almost review prior to mine.
But here is one: they claim games can won by “patience and careful game play.” This is false. Ive had multiple games in which I was unable to play a single card. Don’t piss on me and tell me it’s raining. I’m not Trump (although the feelings engendered by this game are similar). What a horrible feeling it is. Here are my suggestions for what an engaging and fun game requires to be loved.
Create a reward system of watching ads in exchange for coins, like every other game out there.
Ensure that every hand dealt is winnable.
Make a daily reward booster system with at least 30 minutes in duration. 5 minutes is so frustrating. I’d love to love this game, but it makes me feel like a chump. It’s very unpleasant.
So much promise squandered by a greedy game play model used by this dev. They know exactly what’s wrong as it’s been stated by every almost review prior to mine.
But here is one: they claim games can won by “patience and careful game play.” This is false. Ive had multiple games in which I was unable to play a single card. Don’t piss on me and tell me it’s raining. I’m not Trump (although the feelings engendered by this game are similar). What a horrible feeling it is. Here are my suggestions for what an engaging and fun game requires to be loved.
Create a reward system of watching ads in exchange for coins, like every other game out there.
Ensure that every hand dealt is winnable.
Make a daily reward booster system with at least 30 minutes in duration. 5 minutes is so frustrating. I’d love to love this game, but it makes me feel like a chump. It’s very unpleasant.
Becoming disappointing
The coin system has become ridiculously unfair. Not only do you have to wait four hours for more coins, the farther you get in the game, you don’t win enough coins to sustain further levels unless you spend money- but even then, with how high they raise the coin costs for boosters let alone to play a new level, you run out so fast. They raise the coin cost to begin a new level so high after a few levels, as well as the boosters (at least triple as much). You might have enough for a couple games but you can’t even get the boosters anymore because they raise the coin amount much higher than what you get back after even winning a level. It was really fun when you start, but the more you go, you don’t get back near as much to level out spending the amount to play a level or get boosters. Spending money hardly helps because you run out of boosters and coins just as fast. Please get your coin system better because it’s not fair at all. Also, when you get those 5-10 minute booster specials, you don’t get to start immediately. It’ll waste time won to go through the postcard or more offers to spend money rather than let you play with the time awarded.
False charging
Charges for in app purchases when you don’t even have game anymore. Deleted game, a week later charges showed up on my Apple Pay for in app purchases that were not made at all. This happened once before so I deleted game then purchases showed up when game has been deleted for some time! Creator stealing
Looks fun but too frustrating
The game can be fun, but like many others, it eats up your coins and boosters until you are out. Then it keeps increasing pop ups to try to get you to buy coins or boosters. Not good. I’m not going to pay to play a silly game. Just let us play and relax. Finally got frustrated and deleted the app. There are way too many other games to waste my time and get frustrated. Good bye.
New update is terrible
New update that makes you wait hours for coins, while having the higher levels cost an insane amount of coins to play in the first place was a terrible decision. Uninstalling unless it’s changed back
Not pleased.
I have been playing for a couple of months. In order to advance it has required a lot of coins. Today the option of earning free coins by the hour has stopped. I’m not pleased. By the way, this is the first review I’ve ever written so it had to be bad to get me to do this. This game is a rip off.
Where’s the sharing bears
Has hardly any Care Bears in it… very upsetting… also has nothing to do with solitaire.
No care bears!
I downloaded because their latest ad showed Care Bears. They are no care bears in this game. False advertisement. should be deleted.
Good game
Excellent
WTH!
Love the game but it’s ridiculous I have to pay for coins that I have already won by beating levels!
Fun, but way too expensive
This is a fun game, but as you get further in game, too many hard levels and you have to spend money to continue to play.
Fun, flawed and unstable
Stay tuned…
Fun until you run out of coins
I was having a great time with this game. Then I ran out of coins around level 144 and now I get one try every 3 hours to beat an insanely hard level. If I get a bad set up, then too bad for me. This would be 5 stars with more free to play friendly gameplay.
Gambling
This game is fun but the game it was turned into gambling.
Annoying pop ups
It’s a fun game but all of the little pop ups at the beginning are too much.
Too many ads
The number of pop up ads for in app purchases is INSANE. Maybe if you open the app once a day it would be ok to have to close 8-10 ads, but if you just want to play for a few minutes multiple times a day then it’s really annoying.
Not My Favorite
Playing this game is fun for the first 300 levels or so, but then the algorithm kicks in and steels the fun. For example, the first 5 draws fall in my favor and say I have 3 cards left to clear, but the next 10 draws are useless. Really? A toddler could do a better job shuffling cards. I close the app frequently.
$$$$$$$
You cannot play this game for an extended period of time without spending money!! Whenever you have coins, the cards are bad, making you run out quickly. It is fun to play when you can play, but just when you get in a rhythm you get a streak of bad hands to sap you of coins prompting you to buy more 😞
So many pop ups!!!!!
I work full time and get small windows to play the game. At first it was incredibly addicting, but at this point I have to click through upwards of 7-10 times JUST to get to the level selection because of all the mandatory pop ups/notifications. I stopped playing because it happens every single time I open the game.
Fun to play when you have coins
Many different modes to the game. Unfortunately you need lots of coins to play. I usually collect coins all week and play on weekend when you can get better payback. Rewards of free game play last only a few minutes - way too short. Troll steals rewards and game makes you finish random number of levels in a short time to get reward. Never enough time so those rewards are useless. Random card generator sometimes gives you same card 2 to 3 times - not very random!
App doesn’t open
App doesn’t work ever since I updated it
Life time
It takes to long to collect coins in between games. Then you have the little guy that steals your rewards and then you have to earn them back with winning X number of games in X number of time. This is so wrong. I’m ready to delete this app off my phone.
Me
It just cost way too much to play this game. When I run out of coins I will not purchase more
I’m bleeding coins
This was a fun game when I first started playing. The win loss ratio was reasonable and I spent a lot of free time playing. Now even the easy levels are impossible. I have lost well over 1,000,000 coins in the last week just playing and losing.
I have played this game enough to know that the odds and levels have changed a lot. It makes me angry and frustrated instead of relaxing me.
I have played this game enough to know that the odds and levels have changed a lot. It makes me angry and frustrated instead of relaxing me.
Fun, at first
I enjoyed this game until it was obvious they are trying to get you to pay to play
Upper levels only allow a couple tries before you run out of coins
Don’t be scammed into buying coins. Expect to get a few minutes a day on this game. At over 5,000 a game you run out in less than 5 minutes.
Predatory, designed to fail
It’s fun. But it’s got some predatory features and is designed to make you fail and keep spending your currency. You even have to pay currency to play the levels.
Sentiment summary
94%
Positive (4-5★)
3%
Neutral (3★)
3%
Negative (1-2★)