Review Insights · App Store
Carb Manager: Keto & Macro Log
Wombat Apps LLC · 730,640 ratings · ★ 4.8
4.8
★★★★★
730,640 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
2
"times"
4 negative reviews mention this · 21% of all complaints
★★★★★ "Account issues. I can not sign into my account despite resetting passwords numerous times. I think I stopped using this app because of log in issues. That's too bad, I'm in a position to recommend this app but will not." - nessa tx
3
"years"
3 negative reviews mention this · 16% of all complaints
★★★★★ "The decline. I had this app for years and now it’s really hard to find things on the menu. I constantly have to enter things and it’s always asking me upgrade to the pro." - wreckyoself
4
"find"
3 negative reviews mention this · 16% of all complaints
★★★★★ "The decline. I had this app for years and now it’s really hard to find things on the menu. I constantly have to enter things and it’s always asking me upgrade to the pro." - wreckyoself
5
"been"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
6
"recipes"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
7
"track"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
8
"weight"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
9
"being"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
10
"through"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Service cut NO notice. I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is …" - vinny zip
11
"wish"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Improvements Needed. Perhaps it’s in the premium feature but I wish that I could modify meals so that it can accurately reflect my intake. I also wish I didn’t have to set a desired meal preference and could select something to notate that I’m hoping to learn…" - MancipeDiaz
12
"screen"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Glitched All Day. Had this app for 12 hours. It’s “loading screen” kept popping up over and over again. I’d have to restart the app every time I tried to add an item. I even tried deleting and reinstalling but it just kept doing the same thing. Hope it gets …" - Lexusr4
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Account issues
I can not sign into my account despite resetting passwords numerous times. I think I stopped using this app because of log in issues. That's too bad, I'm in a position to recommend this app but will not.
Glitched All Day
Had this app for 12 hours. It’s “loading screen” kept popping up over and over again. I’d have to restart the app every time I tried to add an item. I even tried deleting and reinstalling but it just kept doing the same thing. Hope it gets fixed. But I picked a different app to try.
Makes it hard for me to add food when it keeps blink
No update, but yet the app is malfunctioning
So frustrating!!!!!
Every day I go to pull it up and it makes me sign in and then you have to do all of these steps to check your a human and most times it won’t take your responses (silly games) and then it won’t let you in unless you try 2 or 3 different times. Will be cancelling! I don’t need to start my day each day being so irritated!
Not great
Camera doesn’t work properly, free is almost the same thing only difference is the recipes and there isn’t much option. I didn’t know I was going to pay for the year for the camera not to really work and me to still have to do my own search and scan items instead of just “easily” snap a photo”. Disappointed to say the least
What?
I’ve been keto for 3 months. I’ve kept myself under 20g of net carbs for the first two months and went up to 30g a week ago. Got this app to help track and it suggested I eat 1060 calories a day with 79g of that being net carbs. I weight 195 lbs.
Paid version is NOT worth it
I purchased the paid version after using the free version, due to the claims of having more success loosing weight with the added features of the paid version. This is completely false and not worth it at all. There is nothing in the paid version that makes a difference. It is false marketing.
Not free
It’s free to download but they want a monthly fee to use it. As a diabetic I have enough to pay for, wish I could find one that tells you straight up if you have to pay for its use.
THE WORST!
It doesn’t work and good luck getting a refund
Does not function properly with ipad! Not worth the money, use FREE
App developer, please fix the camera for use with ipad. It is backwards and upside down, making it a pain in the butt to scan groceries. I will not renew paid until this is fixed. I tried several times to give feedback inside the app.
Wotaz2
This is so maddening. I canceled this app now they hit me for 59.00 plus again even though I have cancelled it. Do fall for an app that keeps changing after you cancel
Trying to cancel subscription
I no longer need this app and I’m trying to cancel my subscription. It shows I have a subscription in the app. However, it does not show any sort of subscription in Google play (which is who I have to cancel the subscription through). I tried to contact someone through the app and all I get is a blank screen when I try to send a message.
Update sucks
It appears that you sent out an update and everything that has been put in this app to track has been deleted. 4 years of data and custom recipes all gone. You people suck and will never use this program again. You have caused unnecessary problems. You can take this app and stick it where the sun don’t shine.
App only works occasionally
Almost every time I try to open the app. It just gives me a blank screen and I don’t see any other way to report issues. I’ve tried deleting and re-downloading and updating and all the different things so I would give it zero stars if I could.
The decline
I had this app for years and now it’s really hard to find things on the menu. I constantly have to enter things and it’s always asking me upgrade to the pro.
Service cut NO notice
I have been using the free version of this app for over five years. It has been great. I have contributed recipes and some data corrections. I also used it to track my weight loss progress. Suddenly I find that nearly six years of data is not available and being held hostage unless I shell out for the premium version. No notice was given ( which would’ve allowed me to transcribe the data.). I just turned it on one day and it was gone.
While I strongly agree that app developers and owners deserve to make a profit, it should be done through legitimate means NOT through bait-and-switch schemes that hijack your personal data and hold it for ransom.
While I strongly agree that app developers and owners deserve to make a profit, it should be done through legitimate means NOT through bait-and-switch schemes that hijack your personal data and hold it for ransom.
Improvements Needed
Perhaps it’s in the premium feature but I wish that I could modify meals so that it can accurately reflect my intake.
I also wish I didn’t have to set a desired meal preference and could select something to notate that I’m hoping to learn my baseline.
I also wish I didn’t have to set a desired meal preference and could select something to notate that I’m hoping to learn my baseline.
Want to like it
I wish it had more info without having to pay. A lot of times I have to guess at the carbs.
Frustrated
When I enter a food, for example, cucumbers and vinaigrette, it tells me that it is a keto recipe. It is not! Then I’ve entered it as zero carb cucumbers that went through now I’m trying to enter a chicken, broccoli bacon casserole in a mayonnaise and no matter how I enter it, it takes it as a keto recipe and I cannot enter it. I do understand you guys need to eat, but I’m not gonna pay for a service so it looks like I’ll be moving on.
Sentiment summary
98%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)