Review Insights · App Store
Cardi Mate: Heart Rate Monitor
Gismart Limited · 48,623 ratings · ★ 4.7
4.7
★★★★★
48,623 ratings
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Top complaints - extracted from 19 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"blood"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Tried it. Not as advertised.. There’s nothing I hate more than a lie. In the case of this app, if not a direct lie , it iss so close to one the color brushed off a lie and colored Cardi Mate. The app seems to promise an X-Ray - type view into your wrist pulse. In act…" - CityEcon
2
"pressure"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Tried it. Not as advertised.. There’s nothing I hate more than a lie. In the case of this app, if not a direct lie , it iss so close to one the color brushed off a lie and colored Cardi Mate. The app seems to promise an X-Ray - type view into your wrist pulse. In act…" - CityEcon
3
"blood pressure"
5 negative reviews mention this · 26% of all complaints
★★★★★ "Tried it. Not as advertised.. There’s nothing I hate more than a lie. In the case of this app, if not a direct lie , it iss so close to one the color brushed off a lie and colored Cardi Mate. The app seems to promise an X-Ray - type view into your wrist pulse. In act…" - CityEcon
4
"charged"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Fraud. Being charged every month and I cancelled with a screen shot of it Dec 2024. Subpilot found it for me. Now I can’t get the appt informed an option to close it bc I already did." - agtracy
5
"month"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Fraud. Being charged every month and I cancelled with a screen shot of it Dec 2024. Subpilot found it for me. Now I can’t get the appt informed an option to close it bc I already did." - agtracy
6
"canceled"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Can’t cancel. Have canceled 3 times, still being charged" - Had it please
7
"refund"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Refund requested. Subscription was cancelled but continue taking payments from my account Refuse to refund on a cancelled subscription" - tlb1214
8
"taking"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Refund requested. Subscription was cancelled but continue taking payments from my account Refuse to refund on a cancelled subscription" - tlb1214
9
"pulse"
3 negative reviews mention this · 16% of all complaints
★★★★★ "Tried it. Not as advertised.. There’s nothing I hate more than a lie. In the case of this app, if not a direct lie , it iss so close to one the color brushed off a lie and colored Cardi Mate. The app seems to promise an X-Ray - type view into your wrist pulse. In act…" - CityEcon
📋 All 19 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Fraud
Being charged every month and I cancelled with a screen shot of it Dec 2024. Subpilot found it for me. Now I can’t get the appt informed an option to close it bc I already did.
Can’t cancel
Have canceled 3 times, still being charged
Refund requested
Subscription was cancelled but continue taking payments from my account
Refuse to refund on a cancelled subscription
Refuse to refund on a cancelled subscription
Took my money
Billed me for services and this was 4 months after i canceled - then refused to refund. Dont give them your money
Cancellation & Refund
I have been canceling this thing since Jan 2025!! You have been informed multiple times and you continued to charge my account in the amount of $292.29!
I have sent multiple documents to verify this information but have yet to receive refund !
I will be contacting the FTC with my documentation to request assistance!
Christine M Cuneo
I have sent multiple documents to verify this information but have yet to receive refund !
I will be contacting the FTC with my documentation to request assistance!
Christine M Cuneo
falso pesimo
app super falsa ni funciona puro anuncio
Charges
Why have you charged me $72.86?
No es lo que esperaba
Pago por un app que no me da resultados
Tried it. Not as advertised.
There’s nothing I hate more than a lie. In the case of this app, if not a direct lie , it iss so close to one the color brushed off a lie and colored Cardi Mate. The app seems to promise an X-Ray - type view into your wrist pulse. In actuality, it’s just another “stick your finger on the camera lens and we’ll record you bpm.” .It appears to promise a blood pressure reading, but no. If you have your own blood pressure cuff, remember the number and record it yourself on the screen. Same with all the other functions it seems to promise. Get the results elsewhere, then you can record it on cardi mate! Sounds like a limp spreadsheet to me.
Product advertising deceptive
This product is quite deceptive in its advertising. It shows pictures as though it's taking your blood pressure even though after you buy it you discover that it doesn't the pulse meter is also faulty. I happen to have a pacemaker set at 60 bpm. It shows me at 45 bpm.
Rip-Off
I have stopped this app and deleted because never agreed to pay a recurring g fee of almost $60 a month. Reported to Better Business Bureau and Social Security for stealing from an elderly person on fixed income.
Do Not Use
I had this app for 1 day and canceled. They have continued to charge me for the past 2 months. You can not reach them by phone.
Blood pressure
I can’t figure out how this works. I was only interested in taking my blood pressure. I will quit after the 3 day trial because it’s not clear to me.
misleading ad
I purchased after seeing IG ad which portrayed this as a blood pressure tracking app to help reduce BP, all it does is pulse. No trial period. Do not buy.
Blood Pressure
Blood pressure measurements are not obtained via the iPhone? The only reason I subscribed.
Nothing Special for the cost
This app is overrated for the cost.
LPN
Often incorrect
Skeptical
It is quite strange that there is several reviewers of different age, sex & health who all state their heart age is 18. Also I have been sent a push notification to check my heart rate within minutes of just checking my rate I can feel my heart beating rapidly but the monitor states I’m in a resting heart rate Too many odd things and $39.99 a month is a lot to pay for repetitive possibly inaccurate information
Crazy inaccurate
I JUST sat up from sleeping all night and according to this app my heart rate is 77. I counted my rate and it is 64.😐
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)