Review Insights · App Store
CardPointers for Credit Cards
CardPointers LLC · 9,357 ratings · ★ 4.7
4.7
★★★★★
9,357 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
5 negative reviews mention this · 29% of all complaints
★★★★★ "Not working very well. Paid for the subscription but it is not letting me add all Amex offers as advertised." - Tim h1
2
"offers"
5 negative reviews mention this · 29% of all complaints
★★★★★ "Not working very well. Paid for the subscription but it is not letting me add all Amex offers as advertised." - Tim h1
3
"cards"
5 negative reviews mention this · 29% of all complaints
★★★★★ "Not worth the trouble. Too annoying, lag time, prefilled cards have lots of incorrect details, just annoying to use with lots of wasted time." - Niwashikun
4
"doesn"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Edub. A lot of bugs and phantom cards. Doesn’t always show the right offers or benefits for restaurants, utilities, etc." - edubsreview
5
"card"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Not worth the trouble. Too annoying, lag time, prefilled cards have lots of incorrect details, just annoying to use with lots of wasted time." - Niwashikun
6
"free"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Overpriced, questionable ROI. It’s core feature, telling you what card to use at any particular time (“best card wizard”) is locked behind a $90 (per year) paywall. I have a hard time seeing the return on investment here. Say I make 35, $200 purchases throughout the yea…" - Jimmy Cake Abuse
7
"info"
3 negative reviews mention this · 18% of all complaints
★★★★★ "This app is a joke, DO NOT FALL FOR IT!!!!!. This app looked really cool when I came across it. I tried the “free trial period” and it sucks. I used it for two days and after entering all my CC info, o have over 10 CC’s. the app simply recommended the same CC for every transaction and…" - Frankiethemannn
8
"money"
3 negative reviews mention this · 18% of all complaints
★★★★★ "This app is a joke, DO NOT FALL FOR IT!!!!!. This app looked really cool when I came across it. I tried the “free trial period” and it sucks. I used it for two days and after entering all my CC info, o have over 10 CC’s. the app simply recommended the same CC for every transaction and…" - Frankiethemannn
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Glitchy
Offers not adding completely to Amex especially
Not worth the trouble
Too annoying, lag time, prefilled cards have lots of incorrect details, just annoying to use with lots of wasted time.
Had high hopes. Yikes.
It is painful how much is behind paywalls on this app. Wanna just reorganize a section (no disabled buttons or anything hinting it's paid) that will cause a prompt for $100. I can't navigate the app for 15 seconds without being asked for $100 again.
This app feels like way more work than fun. I'm happy others get use out of it. It is so grossly offensive how expensive the app is tho.
This app feels like way more work than fun. I'm happy others get use out of it. It is so grossly offensive how expensive the app is tho.
So annoying
Constantly spams you and does not respect your notification preferences set within the app. I have notifications completely turned within the app and still get annoying notifications. Violates the specifications from Apple.
Overpriced, questionable ROI
It’s core feature, telling you what card to use at any particular time (“best card wizard”) is locked behind a $90 (per year) paywall.
I have a hard time seeing the return on investment here. Say I make 35, $200 purchases throughout the year. (~7000 in spend) I would have to use the sub optimal card about half the time in order get my $90 back in point value, assuming a average 2.5 point increase by being directed to use the correct card by the app. For most big purchases you probably know what card to use anyway, it’s the random small stuff that this app helps with and I just don’t see the ROI for that.
While I understand software development isn’t free this app should not cost more than AAA video game title.
$20 a year seems like a more reasonable
I have a hard time seeing the return on investment here. Say I make 35, $200 purchases throughout the year. (~7000 in spend) I would have to use the sub optimal card about half the time in order get my $90 back in point value, assuming a average 2.5 point increase by being directed to use the correct card by the app. For most big purchases you probably know what card to use anyway, it’s the random small stuff that this app helps with and I just don’t see the ROI for that.
While I understand software development isn’t free this app should not cost more than AAA video game title.
$20 a year seems like a more reasonable
Very pricey for an app that doesn’t do much
Apparently the paid features are where you will find the “most” value. So as long at you are willing to pay, upwards of $90/month, you will get the most use of this app. Otherwise, it’s useless.
Do not understand how to redeem offers
The app SHOWS what offers are available & when they expire- but not how to Redeem
This app is a joke, DO NOT FALL FOR IT!!!!!
This app looked really cool when I came across it. I tried the “free trial period” and it sucks. I used it for two days and after entering all my CC info, o have over 10 CC’s. the app simply recommended the same CC for every transaction and it wasn’t even the card that I would benefit from the most! So I thought I had cancelled it, apparently not because I was charged $70+ for nothing. The developer followed up asking why I cancelled and I wrote back stating my experience, asked for my money back and was ghosted by the developer…how’s that for customer service, terrible. I would not sick this app on my worst enemy, the “free trial offer” will cost you one way or another. So yes, I feel ripped off and ignored, I guess it’s the price I pay for trying something different. BUYER BEWARE!!!!
Pricing Deceptive
On the App Store the annual fee is $59.99 yet when you sign up the only option is $89. Very deceptive.
Broken
I can’t add cards. Shouldn’t this be the basic function of this app? The app crashes and freezes too much. Unusable.
Subscription not recognized
Lost 5 dollars because the system isn’t recognizing that I paid.
Scam
Save your money It's a scam It won't let you delete your account either so beware Probably stealing info from your phone
It does nothing except show you what free apps can show you about your cards. What a joke
It does nothing except show you what free apps can show you about your cards. What a joke
Not working very well
Paid for the subscription but it is not letting me add all Amex offers as advertised.
Edub
A lot of bugs and phantom cards. Doesn’t always show the right offers or benefits for restaurants, utilities, etc.
Not very helpful
Doesn’t get the categories right
I liked it at first
It doesn’t work for me I even paid just to see if it was going to do what it say, nope they go up on the plans so u get what u pay for
Waste of money
It just keeps giving you card offers. No info on the cards you already have.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)
