Review Insights · App Store
carVertical: Check Car History
CV Group · 165 ratings · ★ 4.3
4.3
★★★★★
165 ratings
🎯 Build a better version
Top complaints - extracted from 18 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"report"
11 negative reviews mention this · 61% of all complaints
★★★★★ "Not as it seems. I submitted a report for a car I wanted to purchase. It showed no issues on carVertical. Once I purchased the vehicle I was made aware afterwards it’s been in an accident. I ran another report on another car history website and it showed th…" - Richierich241
2
"vehicle"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Not as it seems. I submitted a report for a car I wanted to purchase. It showed no issues on carVertical. Once I purchased the vehicle I was made aware afterwards it’s been in an accident. I ran another report on another car history website and it showed th…" - Richierich241
3
"history"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Not as it seems. I submitted a report for a car I wanted to purchase. It showed no issues on carVertical. Once I purchased the vehicle I was made aware afterwards it’s been in an accident. I ran another report on another car history website and it showed th…" - Richierich241
4
"information"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Will Not Help You. I ran a report on two different vehicles. I own one of them. Both vehicles had serious accident damage that was not on the report. The mileage for both vehicles was wrong. The ownership of the vehicle I wanted to purchase had no information…" - iyfsefvjk
5
"service"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Will Not Help You. I ran a report on two different vehicles. I own one of them. Both vehicles had serious accident damage that was not on the report. The mileage for both vehicles was wrong. The ownership of the vehicle I wanted to purchase had no information…" - iyfsefvjk
6
"money"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Zero start False advertisement. This is the worst car report service out there. Doesn’t give you anymore information than what you can find on google search. What a waste of my money. Stick to carfax they provide the best report." - ak45
7
"carfax"
4 negative reviews mention this · 22% of all complaints
★★★★★ "Zero start False advertisement. This is the worst car report service out there. Doesn’t give you anymore information than what you can find on google search. What a waste of my money. Stick to carfax they provide the best report." - ak45
8
"accident"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Not as it seems. I submitted a report for a car I wanted to purchase. It showed no issues on carVertical. Once I purchased the vehicle I was made aware afterwards it’s been in an accident. I ran another report on another car history website and it showed th…" - Richierich241
9
"different"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Will Not Help You. I ran a report on two different vehicles. I own one of them. Both vehicles had serious accident damage that was not on the report. The mileage for both vehicles was wrong. The ownership of the vehicle I wanted to purchase had no information…" - iyfsefvjk
10
"give"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Will Not Help You. I ran a report on two different vehicles. I own one of them. Both vehicles had serious accident damage that was not on the report. The mileage for both vehicles was wrong. The ownership of the vehicle I wanted to purchase had no information…" - iyfsefvjk
11
"year"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Good Customer Service, Useless Report. I paid for a report on my 15 year old Range Rover in hope that I could find where the had car lived for its first 5 years and any info on the body work from some form of accident as well as see title information. The report had virtually …" - BrentMcM
12
"work"
3 negative reviews mention this · 17% of all complaints
★★★★★ "Good Customer Service, Useless Report. I paid for a report on my 15 year old Range Rover in hope that I could find where the had car lived for its first 5 years and any info on the body work from some form of accident as well as see title information. The report had virtually …" - BrentMcM
📋 All 18 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not as it seems
I submitted a report for a car I wanted to purchase. It showed no issues on carVertical. Once I purchased the vehicle I was made aware afterwards it’s been in an accident. I ran another report on another car history website and it showed the car has been in 3 accidents!
I am very disappointed in this app and I will no longer be using this app to help me when purchasing or doing background checks on vehicles.
I am very disappointed in this app and I will no longer be using this app to help me when purchasing or doing background checks on vehicles.
GREED
35$ to check a report on 1 car. 70$ for 2 and 104$ for 3.
Will Not Help You
I ran a report on two different vehicles. I own one of them. Both vehicles had serious accident damage that was not on the report. The mileage for both vehicles was wrong. The ownership of the vehicle I wanted to purchase had no information available. The rest of the information on both vehicles was blank. Car Vertical refuses to give me a refund. In the U.S. this is a junk service. Don’t use it.
Baddddd
I give it a star but I can't put zero, never in my life and I can a review and an app but, I paid $40 dollars for nothing literally didn't give me nd of information about my car, when I put the vin of my car, it gave me a year and different model of my car, I don't recommend this app, it's trash
Zero start False advertisement
This is the worst car report service out there. Doesn’t give you anymore information than what you can find on google search. What a waste of my money. Stick to carfax they provide the best report.
Awful… use carfax instead..
It really tells you nothing… feel like I got ripped off just use the carfax app don’t waste your money.
Stay away
Bought this app and it’s probably the worst app I’ve ever used. It charged me a premium, did not work, I didn’t receive my report and could not do anything to resolve it.
Its main aim is to ask you for more report.
Don’t make the mistake I made.
Its main aim is to ask you for more report.
Don’t make the mistake I made.
Not at all as advertised
Not at all as advertised No photos with very vague descriptions and no miles or $ pricing and no way to get money back. Very disappointing CARFAX gave more details
Doesn’t work on iPhone
You stuck once enter vin code. The page doesn’t scroll so you can’t even order the report
Device: iPhone 14 Pro Max
Device: iPhone 14 Pro Max
Not worth it
The report has absolutely no specific details.
Not worth it
I kind of feel scammed by this app. $30 for a report on a 32 year old vehicle, and they only show two records and only go back 2 years? The car is imported so I figured the price was good for world wide history, but only got US history. Carfax can do that for a lot less money. Wish I read the reviews before wasting money on the report from this app.
This app is scam!
I did check 3 cars that I know history of.
3/3 have false reports.
Plus reports that you pay for “expired”
this app should be permanently banned from the apple market!
3/3 have false reports.
Plus reports that you pay for “expired”
this app should be permanently banned from the apple market!
Unacceptable!
It’s absolutely unacceptable to expire reports that users are paying for! They don’t even offer a way to export and save a report if they don’t want to spend a fraction of the cost to keep it in the cloud.
Make it free
Make it free
make it free
please make it free please make it free
Good Customer Service, Useless Report
I paid for a report on my 15 year old Range Rover in hope that I could find where the had car lived for its first 5 years and any info on the body work from some form of accident as well as see title information. The report had virtually no data. Not even Country of Origin- it said UKNOWN. Come on. Range Rovers have been made in the UK for over 50 yrs! Unknown damage report, then unknown for all title and location of sale information. No dealer service info at all. The only thing it showed was Mileage which is outdated by 5 yrs or more. I googled more information than this report provided- far more. They would NOT refund, but gave me a limited time credit for another report that I’ll never be able to use.
I am required to report that Car vertical gave me an additional credit for another report. So I put in the VIN of my other car a 2024 Land Rover bought from the dealer and we have had now for a year. It has been dealer serviced and has been titled in our name for quite some time. The report was completely blank. No dates, no transfers, no services, nothing.
I cannot emphasize this enough: do not use Car Vertical if you are in the United States.
I am required to report that Car vertical gave me an additional credit for another report. So I put in the VIN of my other car a 2024 Land Rover bought from the dealer and we have had now for a year. It has been dealer serviced and has been titled in our name for quite some time. The report was completely blank. No dates, no transfers, no services, nothing.
I cannot emphasize this enough: do not use Car Vertical if you are in the United States.
Different car names
Whenever entering the vin it shows a completely different car.
Does Not Show Vehicle Service History
The app only shows when the services were performed, not what was performed. Regret purchasing report
Sentiment summary
82%
Positive (4-5★)
1%
Neutral (3★)
18%
Negative (1-2★)