Review Insights · App Store
Casting Networks
Casting Networks LLC · 1,573 ratings · ★ 4.6
4.6
★★★★★
1,573 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"casting"
14 negative reviews mention this · 28% of all complaints
★★★★★ "Breakdowns. Not sure why, but just include ALL the info for a breakdown in the app. It’s so annoying to get a request and then have to log into IE or safari so I can see all the actual, important and useful details. Due date Rate Usage details Charact…" - Mmkk22222
2
"work"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Pertinent dates missing. App doesn’t give Pertinent dates (callbacks, fitting, work dates). One has to go to the main site to find all that out." - littlenyc
3
"every"
8 negative reviews mention this · 16% of all complaints
★★★★★ "PLEASE FIX THESE SIMPLE ISSUES ONCE AND FOR ALL. Update (5/26): The issues have not been fixed, despite the response. I honestly don’t get it. Original: This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go so…" - Roxdaphe
4
"account"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Not much to say to be honest. Well…I had a problem where they asked for my location so I was trying to find it but it seemed like they didn’t have my location so I didn’t know what to put cause again they didn’t have where I lived and by the way this is the beginning li…" - Horseylover#101
5
"doesn"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Pertinent dates missing. App doesn’t give Pertinent dates (callbacks, fitting, work dates). One has to go to the main site to find all that out." - littlenyc
6
"been"
6 negative reviews mention this · 12% of all complaints
★★★★★ "PLEASE FIX THESE SIMPLE ISSUES ONCE AND FOR ALL. Update (5/26): The issues have not been fixed, despite the response. I honestly don’t get it. Original: This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go so…" - Roxdaphe
7
"able"
6 negative reviews mention this · 12% of all complaints
★★★★★ "PLEASE FIX THESE SIMPLE ISSUES ONCE AND FOR ALL. Update (5/26): The issues have not been fixed, despite the response. I honestly don’t get it. Original: This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go so…" - Roxdaphe
8
"audition"
6 negative reviews mention this · 12% of all complaints
★★★★★ "PLEASE FIX THESE SIMPLE ISSUES ONCE AND FOR ALL. Update (5/26): The issues have not been fixed, despite the response. I honestly don’t get it. Original: This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go so…" - Roxdaphe
9
"website"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Needs a lot of work. While I appreciate there is an app, they never fix the issues with it, yet keep updating it with nothing that makes a difference. You can't see deadlines on your auditions after confirming. This is ridiculous! App changes names of files aft…" - Intelligent Horror Buff
10
"submit"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Needs a lot of work. While I appreciate there is an app, they never fix the issues with it, yet keep updating it with nothing that makes a difference. You can't see deadlines on your auditions after confirming. This is ridiculous! App changes names of files aft…" - Intelligent Horror Buff
11
"option"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Hello, Casting Networks.. I’m new to the app because I want to become a teenage actress. But every time I try to use the app it keeps asking for a log in but I don’t want to log in. I want to sign in and when I log in because that is the only option. It says I don’t…" - Laniyah R. Woods
12
"know"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Not much to say to be honest. Well…I had a problem where they asked for my location so I was trying to find it but it seemed like they didn’t have my location so I didn’t know what to put cause again they didn’t have where I lived and by the way this is the beginning li…" - Horseylover#101
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Fraud
Won’t remove card
Pertinent dates missing
App doesn’t give Pertinent dates (callbacks, fitting, work dates). One has to go to the main site to find all that out.
PLEASE FIX THESE SIMPLE ISSUES ONCE AND FOR ALL
Update (5/26): The issues have not been fixed, despite the response. I honestly don’t get it.
Original:
This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go somewhere else to get that info? Also multiple times has happened when I would press confirm on the app for auditions and callbacks and my agent would email me days later reminding me to confirm…when I already did. Now I have to confirm outside of the app because I no longer trust it, which is very inconvenient and defeats the purpose of the convenience of the app. PLEASE listen to the feedback! Please fix these issues!!!!
Original:
This app could be perfect if we were able to see the dates of every audition due! What’s the point of having an app if I have to go somewhere else to get that info? Also multiple times has happened when I would press confirm on the app for auditions and callbacks and my agent would email me days later reminding me to confirm…when I already did. Now I have to confirm outside of the app because I no longer trust it, which is very inconvenient and defeats the purpose of the convenience of the app. PLEASE listen to the feedback! Please fix these issues!!!!
Overall Garbage Platform
The user interface is absolutely appalling. Can’t so much as change your profile picture without having to subscribe to their overpriced monthly or yearly plan.
Needs a lot of work
While I appreciate there is an app, they never fix the issues with it, yet keep updating it with nothing that makes a difference. You can't see deadlines on your auditions after confirming. This is ridiculous! App changes names of files after you upload. Only 300mb total in an audition, so it negates film auditions with many pages. You can't click on Casting attachments they include in breakdown. Shows your submitted profile pic as a white box. Can't do multiple fie upload so you have to remember what you uploaded and since it changes the name upon upload, have to watch and figure out which file this was so don't double upload. It would be nice if you could bookmark auditions, as many ask you to do a read with initial submission and you have to search back for the breakdown or send it to yourself on the website for later. I'm sure there are more things, but that's I can think of off the top of my head.
total bs
My agents are boycotting casting networks
Charged after cancellation
Cancelled my subscription (through the website), but was will charged the day after. Not happy as it caused me to potentially overdraft. I have proof of receipt of cancellation in the email and disputing it with my bank.
They need to honor cancellations.
They need to honor cancellations.
Scammers
I’ve been subscribed to them for the last five years. And every single year I purchased the yearly plan. And every single year when that expires, they charge me the monthly plan which is $30 a month way more expensive. They do this in hopes to catch you off guard so that you end up paying more money. I hate them for this.
Also, they hate actors. They made actors pay way too much money for nothing.
Also, they hate actors. They made actors pay way too much money for nothing.
Lacking functionality
Essentially only useful for notifications. Unable to access links, instructions, or even something as straightforward as audition deadline. All information that is instantly available in the web version. To the point where know I might as well skip interfacing with this app because it will not have crucial information.
Unbelievable
Platform itself is fine, but Apple denying my refund request TWICE is unacceptable. I no longer need to use this app, and I canceled my membership the moment I received the charge. Deeply disappointed.
Waste of time
Won’t even let me register, like the button won’t work
Another Awful one
Just terrible, like just book people, like background work should not be hard to get. My boyfriend is a real actor and he’s can’t understand, why y’all play with me.
Charging agents and us
I’m done with CN.. you go constantly double dip. My agency is letting you go and so am I . 25 bucks a month is not worth it
Scamming Talent & Agencies
They’re overcharging talent and agencies and will lose out because of this.
I hate this app
I really don’t understand all the 5 star reviews. There have been so many times I haven’t been able to upload my tape, or it takes hours to, or I get to the finish line and it crashes. I wish they would focus on making that one core functionality… functional 🤨🤨🤨
Constantly Broken
nothing seems to work in this app - sides don’t load, the deadline for submission is always wrong (always reads as the day you get it), and breakdowns never open.
Nonsense
There are problems that have been going on for years on their app like the fact that you can't click on any media uploaded by a Casting Director, I've reported it myself multiple times they just don't care to fix it. Or they don't pay their people enough to have the time to fix it.
I shouldn't have to copy and paste the URL and then go open Safari just to be able to look at an attachment that the Casting Director specifically wants me to look at before deciding whether or not to submit.
They only just recently fixed the times stamp issue I was getting my auditions in Hawaiian time, my profile has never been set to that time zone and when I reported it they basically said oh well who cares and then took two years to fix it.
I could go on and on with the amount of issues I've reported and watched be unsolved for years.
I don't need a pop up every five times I open the app about them wanting my medical data I need them to fix the basic problems with their app.
Or that stupid bar at the top that tells you to go download their app if you go to Safari, I'm on Safari because won't let me view things in app. I don't want to go to the app in that moment that's the whole point.
I've been with Casting Networks nearly 20 years and it is always problematic, even the barcodes were a disaster.
I shouldn't have to copy and paste the URL and then go open Safari just to be able to look at an attachment that the Casting Director specifically wants me to look at before deciding whether or not to submit.
They only just recently fixed the times stamp issue I was getting my auditions in Hawaiian time, my profile has never been set to that time zone and when I reported it they basically said oh well who cares and then took two years to fix it.
I could go on and on with the amount of issues I've reported and watched be unsolved for years.
I don't need a pop up every five times I open the app about them wanting my medical data I need them to fix the basic problems with their app.
Or that stupid bar at the top that tells you to go download their app if you go to Safari, I'm on Safari because won't let me view things in app. I don't want to go to the app in that moment that's the whole point.
I've been with Casting Networks nearly 20 years and it is always problematic, even the barcodes were a disaster.
App hides important info
Won’t show submission deadline. Had to delete app to find out due date. Renames my submission videos after uploads, requires full access to camera AND photos. Which is not necessary. Without the app you can’t download sides.
Added an additional 10 minutes to my submission, when it should have taken 1 minute. Huge step backwards.
Added an additional 10 minutes to my submission, when it should have taken 1 minute. Huge step backwards.
Doesn’t open
New update prevents the app from opening. Thanks
Critical Info Missing
Don’t bother using this app for auditions. Crucial information is left off or hidden from audition requests in the app, like Wardrobe Notes, Casting Director, rates, usage, etc. Literally nowhere to be found. All this info can only be viewed on the website via browser.
I just used the app to confirm a callback, and was not given wardrobe notes because the app omits that info. Showed up wearing the wrong thing! Lots to criticize about Casting Networks as a business, but this app is functionally useless for working actors.
I just used the app to confirm a callback, and was not given wardrobe notes because the app omits that info. Showed up wearing the wrong thing! Lots to criticize about Casting Networks as a business, but this app is functionally useless for working actors.
Confusing User interface and too expensive
The interface is extremely confusing and messy. A lot of hidden options to get to certain areas in your profile and an extremely inconvenient upload interface. It takes forever to upload recent shoots. The subscription is way too expensive too. Most jobs you get to submit to are very low paying and you have hundreds if not thousands going for the same role. Don’t even get me started on the emails. I’ll get emails for my selective preferences (male, 24, Florida) but in these emails I’ll receive roles for women, 30, LA. Everything is just kind of disorganized.
Back Stage beets CN in every way including price.
Back Stage beets CN in every way including price.
Fix your app
This app has been out for I don’t know how long and it’s SO BUGGY, constantly refreshes the list when scrolling. Loading the next page takes you back to the top, like I’m surprised you guys got this far and haven’t fixed this. FIX THIS!!
Newest Update
The new update is awful. Please bring back to where after you submit for a project, it does not take you all the way back to the beginning of the list. ALSO. It no longer telling you that you’ve already applied for it is very frustrating. They don’t tell you you’ve submitted already until you get to the very end of the submission process.
Too Expensive
They should bring advertisers to the platform to supplement the high prices. There are not enough jobs to justify spending $30 per month. I’m also seeing more listings without pay rates.
Shamefully Expensive
Sure you can charge people $30 for an app that gives you access to proper castings but if you're charging $30 you better actually be worth it! You better provide people with a customer service line where they can actually talk to someone about the issues they're having because of the way you've made the website and app completely unnavigable. This app will promote you make new profiles and then you can't even delete the profiles you've made and it's so confusing. There's profiles, within an account, and multiple accounts all under the same email and you can buy this $30 membership for ONE at a time. To make such a confusing platform and then have no accessible customer support and for that much money is actually diabolical.
Doesn’t work?
Opened the app and it forced you to log in, no sign up option. So I went to my browser and made an account but when I logged in on the app it took me to a gray screen and did nothing
SUPER EXPENSIVE!
They keep your videos for 20 days so you literally have to pay the 25/month (which is actually 29/month) or not audition at all.
So bad.
So bad.
how to sign in???
when i downloaded it took me to a login section… i don’t have an account yet
Pls read developers
I gave 1 star to get your guys attention. This was my downloading the app and when I first tried to use all it said was login and there was no *create an account* option so I couldn’t use the app pls fix this issue
Doesn’t update w current auditions
Unfortunately this app has been a complete fail for me. I downloaded it in September and now it’s November and I doesn’t update to show current casting notices. It still is showing notices from September in the breakdown feed. I’ve deleted the app and reinstalled twice. Updated it every time there’s an update. Simply doesn’t work. Sad because I pay nearly $300/year for membership and they can’t get me an app that’s useful.
The app is a waste
It shows your inbox. No castings. Everything else is profile based. It’s like they’re not even trying. One star for the inbox. 👎🏼
Scam
Its a scam they charge you in order to submit for castings when others don’t for the same casting. It’s impossible to cancel your membership as well. I will have to change my bank account just so they wont charge.
No audio on reels
There’s no audio when I post my reels,what’s up with that?
Casting Billboard Gone
App is pointless for now. When will it be back??
I’d give 5 stars if…
You make an option not to receive casting calls from the Scientology church. Probably 40 percent of the emails I receive are for golden era productions, aka Scientology. Often repeat emails one after the next to the point where it feels like spam. Additionally, some people aren’t comfortable doing publicity for religion, pharma, alcohol, etc. casting networks have some great opportunities for sure but it would be such a huge improvement if I could toggle castings I don’t want to receive based on criteria such as religion, pharma, etc.
Cannot Sign in
I have multiple accounts so when I sign in, the screen mentions that but doesn’t give me an option to choose which one.
No submissions
Casting billboard is not available so you are not able to search/submit for roles!!
Not much to say to be honest
Well…I had a problem where they asked for my location so I was trying to find it but it seemed like they didn’t have my location so I didn’t know what to put cause again they didn’t have where I lived and by the way this is the beginning like this is me setting up my account
Breakdowns
Not sure why, but just include ALL the info for a breakdown in the app. It’s so annoying to get a request and then have to log into IE or safari so I can see all the actual, important and useful details.
Due date
Rate
Usage details
Character details
List goes on. Why is it like this? Nooooooobody knows. Why won’t they ever fix it but still up their monthly price??? Noooooobody knows. Will I always log in to every other single casting service first? Yes.
Due date
Rate
Usage details
Character details
List goes on. Why is it like this? Nooooooobody knows. Why won’t they ever fix it but still up their monthly price??? Noooooobody knows. Will I always log in to every other single casting service first? Yes.
Lazy design, missing features
Why are features available via the desktop version of the site not available on the app? Even the MOBILE WEBSITE version has abilities the app doesn’t have. Insane that this industry forces us to pay to find work, but can’t even make a working app with all that money they gouge from us.
So many updates and no fixes
If this app could show me the shoot dates and rates for my media requests, without me having to log on from my computer, my life would be easier
Hello, Casting Networks.
I’m new to the app because I want to become a teenage actress. But every time I try to use the app it keeps asking for a log in but I don’t want to log in. I want to sign in and when I log in because that is the only option. It says I don’t have an account, and I know that already. I may be doing it wrong please help.
Major shortcomings
Can be convenient to use for self submission but once an audition request is received and confirmed, the due date is no longer visible. This makes no sense. Also, pertinent details of the breakdowns are not included and only visible on the site. I will continue submitting through the website until this is fixed
Impossible to cancel
They made it impossible to cancel on the app by yourself. You have to contact them directly to cancel membership, then they try to give you a “free month” to keep you locked in. Quite annoying actually, I’d like to cancel and re subscribe as I choose. The only way to get jobs is checking in day in and day out. Didn’t get any gigs in more than 3 months.
We should be able to translate the information because no everybody know English
We can’t even copy the information for translation, that’s no good.
Bugs
Fix your platform, AGAIN stopped receiving emails notifications!!!!!!!!
Great. But audio, video? NO SOUND!
This app would be great for submitting my materials as an actor if it weren't for the fact that you cannot hear the audio in the audio reel, or the video reel, that is most imperative for casting directors to hear! Please fix this bug so we can work!
Doesn’t address big notifications issue
A few months ago someone at la casting decided to modify the email notification settings so that the subject line on all emails is the name of the saved search. I like to see notifications as all projects are posted. Unfortunately because the email subject line is EXACTLY IDENTICAL for every email they all get grouped together in a single email conversation chain in gmail and others. Because of this notifications are buried in the email chain and opportunities missed. If I select the option on gmail not to group emails then the functionality I needed to track and group emails from other people is lost Is it possible to have the project or role name become the email subject as it used to be by you guys at la casting?
This small bug actually does affect the app because email functionality is also affected as notifications are BURIED in email chains when don’t need to be. This forces the user to review Every mail in the chain to even be aware that the post exists.
This small bug actually does affect the app because email functionality is also affected as notifications are BURIED in email chains when don’t need to be. This forces the user to review Every mail in the chain to even be aware that the post exists.
Minded by the Light
Dark mode, please.
Let us submit!
I think this app would be great if we were able to see casting breakdowns and submit for roles on the go. Then I would rate this app 5 stars. Until this feature, I don’t really have use for it. It would be life-changing if I could submit on it!!
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)