Review Insights · App Store
Chatbot AI Assistant ChatPrime
Wowoo Dijital Hizmetler Limited Sirketi · 3,122 ratings · ★ 4.6
4.6
★★★★★
3,122 ratings
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Top complaints - extracted from 81 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scam"
23 negative reviews mention this · 28% of all complaints
★★★★★ "Total scam. Thus basically sends you to an unusable chat" - Sam_travelgirl
2
"money"
19 negative reviews mention this · 23% of all complaints
★★★★★ "Terrible. I recently tried the 3-day free trial of this app on my iPhone 17 pro max running iOS 26 public beta, and unfortunately my experience was very disappointing. I was trying to generate a specific image, a it took 7 attempts just to get somet…" - 1heavanly.flower
3
"cancel"
17 negative reviews mention this · 21% of all complaints
★★★★★ "Poor trial experience and no customer support. The trial period did not work as expected and ended up being a waste. I reached out multiple times for support and to cancel my subscription, but I received no response. Despite this, I continue to see attempts to charge my account. I have …" - Kazwep7
4
"subscription"
15 negative reviews mention this · 19% of all complaints
★★★★★ "Poor trial experience and no customer support. The trial period did not work as expected and ended up being a waste. I reached out multiple times for support and to cancel my subscription, but I received no response. Despite this, I continue to see attempts to charge my account. I have …" - Kazwep7
5
"trial"
14 negative reviews mention this · 17% of all complaints
★★★★★ "Poor trial experience and no customer support. The trial period did not work as expected and ended up being a waste. I reached out multiple times for support and to cancel my subscription, but I received no response. Despite this, I continue to see attempts to charge my account. I have …" - Kazwep7
6
"paid"
14 negative reviews mention this · 17% of all complaints
★★★★★ "App does not work. I paid for a week to create my logo. I can’t log on via the web and the app does not work. When you reach out to support no one gets back to you. DO NOT BUY ANYTHING ON THE APP. ITS A SCAM" - Domyno24
7
"chat"
12 negative reviews mention this · 15% of all complaints
★★★★★ "Total scam. Thus basically sends you to an unusable chat" - Sam_travelgirl
8
"trying"
12 negative reviews mention this · 15% of all complaints
★★★★★ "Soo Angry!!!!!. I have downloaded this app on my iPhone XS MAX 3 times, I have spent almost $30 on credits it says Im out of? I never get the credits once I pay for them, always shows 0 credits. I am yet to see one hairstyle. It takes about 20 minutes to c…" - Persymet
9
"free"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Allowed one photo. They immediately charged me 6.99 for a free trial. Then it indicated the free trial will end May 6 (today is April 29), but everything I try takes me to the screen to purchase the Pro version. I was able to upload one photo and pick one ha…" - Teinklez123
10
"work"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Poor trial experience and no customer support. The trial period did not work as expected and ended up being a waste. I reached out multiple times for support and to cancel my subscription, but I received no response. Despite this, I continue to see attempts to charge my account. I have …" - Kazwep7
11
"credits"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Soo Angry!!!!!. I have downloaded this app on my iPhone XS MAX 3 times, I have spent almost $30 on credits it says Im out of? I never get the credits once I pay for them, always shows 0 credits. I am yet to see one hairstyle. It takes about 20 minutes to c…" - Persymet
12
"service"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Trash App. Don’t buy! It’s absolute garbage. It can’t create files, it give no premium service to the AIs its linked to. If a waste of money. Bonus: incredibly hard to figure out how to cancel." - PecanLove
📋 All 81 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Poor trial experience and no customer support
The trial period did not work as expected and ended up being a waste. I reached out multiple times for support and to cancel my subscription, but I received no response. Despite this, I continue to see attempts to charge my account. I have escalated and filed a complaint. Very frustrating experience overall.
Total scam
Thus basically sends you to an unusable chat
App does not work
I paid for a week to create my logo. I can’t log on via the web and the app does not work. When you reach out to support no one gets back to you. DO NOT BUY ANYTHING ON THE APP. ITS A SCAM
Soo Angry!!!!!
I have downloaded this app on my iPhone XS MAX 3 times, I have spent almost $30 on credits it says Im out of? I never get the credits once I pay for them, always shows 0 credits. I am yet to see one hairstyle. It takes about 20 minutes to connect when I open the app? I have changed and rearranged all my app settings to accommodate THIS APP and still nothing….i don’t understand whats wrong. Hopefully I can cancel and possibly get a refund for all the $$ I wasted for 0 ZERO RESULTS!!!!all I wanted was to try some new hair styles. This app is exhausting! I don’t know what else to say, but this has been my experience and when I say I tried, I TRIED! I spent more time trying to get this app going than I have on all my other apps combined. . I really don’t understand how the creators allow this, after reading other reviews it seems like Im not the only one. I should have read the reviews before I purchased 3 times!
Total scam
This is a straight scam. It’s a generic AI bot, nothing unique about it at all.
Fraud
It was a nightmare, as soon as i did the trial there was no way to cancel it and there was no customer support.
Can’t cancel
1 star is generous
Terrible
Impossible to cancel! I took a screenshot of cancellation procedures before trying. The procedures do not work. The only options under Membership are to buy more points.
I’ve tried cancelling through my iPhone subscriptions but that doesn’t work either
I’ve tried cancelling through my iPhone subscriptions but that doesn’t work either
Error - crash - and fees fees fees
The worst scam.
They will steal your info.
Do NOT use!
Cancel Subscription
I’m am not able to load the app on my phone. I’m so sorry for the confusion on my end. Please keep the fee charged for the 1 week trial but I can’t use it. Thank you for understanding.
Terrible
I recently tried the 3-day free trial of this app on my iPhone 17 pro max running iOS 26 public beta, and unfortunately my experience was very disappointing.
I was trying to generate a specific image, a it took 7 attempts just to get something close to what I asked for. Many of the results had obvious issues - an extra head, duplicated braids, or random elements like a braid floating in the image. These weren’t small imperfections; they made the images completely unusable.
The biggest frustration is that each failed attempt still used up the free credits you’re issued to try the app. I ended up wasting most of them on results that clearly didn’t match the prompt. It feels unfair to charge users for outputs that are so far off from what was requested, especially when these types of errors common with the app.
I understand that AI image generation isn’t perfect, but if users are expected to spend credits on each attempt, the system should be more reliable - or at least offer a way to refine or correct an image without using additional credits.
Overall, the ideal of the app is great, but the execution needs improvement. Until the accuracy improves or the credit system becomes more user-friendly, it’s hard to justify using it or spending money on a subscription.
I was trying to generate a specific image, a it took 7 attempts just to get something close to what I asked for. Many of the results had obvious issues - an extra head, duplicated braids, or random elements like a braid floating in the image. These weren’t small imperfections; they made the images completely unusable.
The biggest frustration is that each failed attempt still used up the free credits you’re issued to try the app. I ended up wasting most of them on results that clearly didn’t match the prompt. It feels unfair to charge users for outputs that are so far off from what was requested, especially when these types of errors common with the app.
I understand that AI image generation isn’t perfect, but if users are expected to spend credits on each attempt, the system should be more reliable - or at least offer a way to refine or correct an image without using additional credits.
Overall, the ideal of the app is great, but the execution needs improvement. Until the accuracy improves or the credit system becomes more user-friendly, it’s hard to justify using it or spending money on a subscription.
Scam?
This seems to be a scam. Did the free trial; cancelled because it was just garbage and still charged for an annual membership. Our bank also flagged the purchase as potential fraud. Trying to resolve the fraudulent charge. Annoying.
Hairstyle App
Totally sucks. I got 2 “free” images after paying $6.99. Then locked out until I paid more! Cancelled my subscription immediately!!! Scammed
Do not purchase it’s a scam
An absolute rip off. Worked well during the trial so a purchased the full year access for about $90. It’s not editing my pictures anymore and now want wants me to purchase more credits every time I use it. Total SCAM!
Completely misleading - scam
I saw an add for a 1 week, $7 package of the app for exterior design. It’s nothing more than a general AI platform (could easily perform the same task for free on chatGPT) and then they hide the huge price increase that you’re auto opted into after the 1 week. So paid $40 for an app that I didn’t even use.
Terrible
Never tried one of these apps before and decided to give it a shot. Problem is this one won’t even let you try the app without paying for something.
Do not buy!!! Scam!!
Worst app I’ve seen
Waste of money
This is a complete rip off, I was able to get 2 images, then an endless loop to upgrade, and couldn’t do anything. I paid for 4 weeks and this app sucks! Be sure if you paid to cancel… it automatically renews… doesn’t tell you it’s automatically renewed… I cancelled it 2 hours of wasted time trying to get anything out of this….
Complete scam
Requesting money back $7.99 for premium you get about ten pictures and it wants you to reload for $12 for the same amount no. I could use chat gpt and it reloads daily and image generator is much better!
Deceptive app
Was charged for a month when I only wanted a trial!
False Advertisement
Do not get the actual product paid for
Terrible app
I was introduced to this app from Instagram where it prompted me to answer questions about how I wanted to renovate my backyard. After signing up it was extremely difficult to transition to the app and the app had zero reflection of the answers I turned in when I got trapped in the first place. Even when I did it separately I only had an avenue for interior design instead of exterior which is not how it showed up in the ads. Ridiculous.
SCAM!!!!!!
This is a massive scam!!! Do not download! It wont ket me cancel and it keeps charging me even though it said it was Free!!!!
Trash App
Don’t buy! It’s absolute garbage. It can’t create files, it give no premium service to the AIs its linked to. If a waste of money. Bonus: incredibly hard to figure out how to cancel.
Scammers
They presented their self as Claud AI. All responses were incorrect. I lost $67
Save your money
This app sucks out loud! After paying for a monthly membership you still have to pay an additional fee for credits to use the service. The service doesn't respond very well at all to prompts. I can't explain any better to this AI what it is I want and it still gets it wrong every time. I've said it many times over in several different descriptions. It may seem a little paranoid but it feels like this app is programmed to feign ignorance until I'm out of credits and buy more. You know, sort of like the planned obsolescence that every manufacturing company (Apple) uses to get you to buy their stuff frequently.
1
Sucks
Hairstyle design is a scam
So glad I only paid for a week. This app is difficult to use and is the worse app I’ve used for hairstyle design.
Terrible
Terrible
Don’t buy
This tool has been spotty since I bought it. But after the recent update, it is no longer recognizing my year membership. The Chat with Support does nothing and no one responds. Sending emails to support, even through the website, does nothing. No one responds. Either this company has gone out of business or they have actively chosen not to respond to their customers. There are no listed hours of operation for their support.
Truth is, I liked the app. It had its problems, but I liked it. But stealing my money and ignoring your customers is unacceptable.
Truth is, I liked the app. It had its problems, but I liked it. But stealing my money and ignoring your customers is unacceptable.
USELESS WILL NOT EDIT
Can’t understand all these great reviews. I instructed the app to add something very simple to an image using with simply instructions and it continuously messed up. It’s no buffet than chat GPT. They are all the same technology that has MAJOR flaws. You ask if to add a table in the corner and it makes it a giant unrealistic table in the middle of the room. Cannot follow basic commands
Scam
Saw this app on Instagram for a Logo Maker. It kept asking me questions and then at the end it finally said I needed to sign up to see what they designed. I signed up for the six day or seven day trial, and when I had downloaded the app, it doesn’t even look to work with. When I click on subscription, a box comes up and says I don’t have an account. There is no way to login. I seem to run into scams all the time on social media.
Terrible
I downloaded the app to create hairstyles. It gave me one and then asked for more money. Absolute waste. Don’t bother with it.
SCAM
I paid for a subscription for the Interior Design features but found no way to access the product, no way to log in or link a subscription in the app or the browser site. Was greeted “No subscriptions found :( “ and the opportunity to “purchase more credits.” that went straight to the apple automatic payment screen. Activated the CS chat bot, no response. Emailed customer service with screenshots, no response. No evident way to cancel what will be a recurring subscription, so I guess I’ll have to call the credit card and have this vendor blocked. Now I’m out like $40 with no recourse.
Rip off - Don’t waste your $$
$40 gets you nothing but access to spend more money to buy “additional credits”. Poor quality and the biggest waste of money.
DON’T WASTE YOUR MONEY
DON’T WASTE YOUR MONEY
Waste of money
So I subscribed to use the app to help me with my interior design, and I was able to generate a single image before it started asking me to upgrade for more credits. It’s a money pit that will just keep trying to squeeze every dollar out of it users. Cannot recommend.
False advertising
The app says to open the app and ask the app to find the best haircut for your face type. Nope, not what happens. You take your photo then apply different cuts and the cut options are pretty limited.
Worthless as far as I’m concerned!
I’m so sick of purchasing apps based on false advertising! This is at least the third time I have purchased an app that was advertised as a means of trying on different hairstyles and then there were no hairstyles to try on! Zero! At least in the others, there were four or five, which was pathetic, but better than this stupid app. Don’t bother with this!
Terrible for Interior Design
I bought this app and paid more for the 30 day access instead of 7 day so I could play around with the interior design features. Well, after trying out a few features and seeing what changed between “air bnb” and “tropical” etc I got about 15 photos and now it wants me to purchase stars so I can have more credits to see more designs. Total waste of money. You’ll be so disappointed. Haven’t has an actually free section you can use for interior design. Or just pay for chat gpt. At least you won’t be limited to the number of designs. I paid for 30 days and couldn’t use it more than hours. Save your money and frustration.
Do not use this app
Its real scammers to me took my money right the way almost 100$ and I can’t use the app . Not recommended ❌❌if I can give 0 star I will .
This is an absolute scam.
Do not download.
Worse app money I have ever spent- 1 star because you can not rate this lower
Paid for 1 year and was never able to open app!
Does not work
And no one to speak with regarding it.
HAIR STYLES
Total rip-off on hairstyles! You pay $15.99 for one, and then they want more money for a pro account. REGRET TOTALLY.
Don’t buy this app!!!!
Can’t call them and they don’t respond to emails for questions and cancellation. Just keep taking my
Money - now I can’t even open the app. One star is too nice.
Money - now I can’t even open the app. One star is too nice.
Site is a hoax and Or unsupported
Asked for logo design but THIS program ChatPrime took over! When i asked to be unsubscribed immediatly from Chat Prime the company asked for info about how I signed up, and through what service I used to get the APP.... I cannot unsubscribe because the info they require cannot be accessed or else does not exist. i never intended to sign up. I was dupped into getting an app I did ask for. STAY AWAY FROM THIS COMPANY
Scam alert
I signed up from a social media ad for help in generating ideas for landscaping, but couldn’t get anything of value from the app. I deleted the app and checked it was not showing up under my Apple subscriptions, yet just a week later was charged an additional $38. Looks like I’ll have to close the credit card down to avoid future charges. May be possible to get some value from the app, but buyer beware.
Rip off
This service is a piece of junk. I canceled it as soon as I saw the first result nothing at all like what is pictured or implied.
Terrible
This image generator is useless; it doesn't deliver what it promises. We added our photos to create an album, and it produced good quality photos, but with faces that aren't ours. A terrible app.
+ 31 more in the clipboard copy
Sentiment summary
89%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)