Review Insights · App Store
Check Heart Rate Now
Epiphany Digital Ltd. · 1,757 ratings · ★ 4.3
4.3
★★★★★
1,757 ratings
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Top complaints - extracted from 66 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"heart"
16 negative reviews mention this · 24% of all complaints
★★★★★ "Having to close and reopen the app multiple times.. At first, the app seemed to work rather well. Lately, however, I have had to close and restart the app several times in order to get to the heart rate measurement screen, where the camera shines the light into your finger." - goodmusician14
2
"free"
14 negative reviews mention this · 21% of all complaints
★★★★★ "Free. 🤬free to download but not to use such a scam. Does not belong on the free app site" - Kmm1963
3
"cancel"
12 negative reviews mention this · 18% of all complaints
★★★★★ "Absolute BS ripoff. Misleading bait and switch description. Doesn’t do ANYTHING as presented. It’s a note taking tool ONLY. refused to refund my annual payment made during trial period. Signed up Tried app for 10 frocking minutes realized it was BS scam cancel…" - TitaRoo11
4
"rate"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Is Not accurate. I put my finger on there and each time said fifteen then I covered the camera with a blanket and said 70BMP" - Kail 1222
5
"heart rate"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Having to close and reopen the app multiple times.. At first, the app seemed to work rather well. Lately, however, I have had to close and restart the app several times in order to get to the heart rate measurement screen, where the camera shines the light into your finger." - goodmusician14
6
"trial"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Absolute BS ripoff. Misleading bait and switch description. Doesn’t do ANYTHING as presented. It’s a note taking tool ONLY. refused to refund my annual payment made during trial period. Signed up Tried app for 10 frocking minutes realized it was BS scam cancel…" - TitaRoo11
7
"subscription"
7 negative reviews mention this · 11% of all complaints
★★★★★ "scam. they want you to sign up for a 3 day “trial” with recurring subscription before letting you see how the app works. and they say you can’t cancel on the 3rd day. so it’s a 1 or 2 day trial. if they had confidence in their app, they’d give a …" - g_b__
📋 All 66 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Absolute BS ripoff
Misleading bait and switch description. Doesn’t do ANYTHING as presented. It’s a note taking tool ONLY. refused to refund my annual payment made during trial period. Signed up
Tried app for 10 frocking minutes realized it was BS scam canceled order and after multiple support emails to refund they kept money and won’t
Respond. DO NOT SIGN UP
ITS FRAUD
Tried app for 10 frocking minutes realized it was BS scam canceled order and after multiple support emails to refund they kept money and won’t
Respond. DO NOT SIGN UP
ITS FRAUD
Is Not accurate
I put my finger on there and each time said fifteen then I covered the camera with a blanket and said 70BMP
Help stop this service fraud billing for months I have canceled it over and over call me 209-201-453
Stop this service I have disconnected it over and over refund me all you stole from me or police will get involved
Free
🤬free to download but not to use such a scam. Does not belong on the free app site
Wrong!
Don’t tell me this is a free app and then tell me that I have a 3 day free trial! THAT IS NOT A FREE APP!!
What a lie.
What a lie.
Not free!!!!!
Not free!!!!!
Not free as advertised
Says it’s free but charges 6.99 a week. Liars!
This is the worst
It was terrible. I put it on a red sweater and it said it had 71 beats. And then when I put it on my finger, it said I had 72 but actually I actually checked it and I had 87.
Bro
Its saying my blanket has a Heart Rate of 60
Frustrated
Terrible, so confusing, I don’t know if I have the app now, am I paying for it, how to do it…I just want my blood pressure please explain simply what to do….
Totally Inaccurate
So, I have a medical condition known as POTS, which causes tachycardia (high heart rate) I own a pulse oximeter that works very well! I was curious about this app and all I can say is…no. Please. If you NEED to monitor your heart rate, just buy a 10 dollar pulse ox off Amazon. This app is absurd. There is no physical way a PHONE CAMERA can read your heart rate for one, but most certainly, not read it accurately.
Rippoff
Not a good app would not let me cancel and I just subscribed this evening
divadm56
I open and cancel the app the same day. Today they are trying to charge my account. They need to stop this transaction
Calculations were seriously off
I decided to try this after seeing a pop up add. It would definitely had been more convenient for me than carrying around my actual heart rate monitor so I gave it a try. I was given a reading of around 60 and my actual heart rates was at 100. If it was off by only 10 I would continue to use it because I’m looking for a ball park number and not 100% accuracy but that’s a huge difference. So disappointing.
Inaccurate
This app tells me that my heart rate is 70. About a minute later I get checked at a real office, and I’m actually 130. And they said this app isn’t accurate
Theft
You guys took out money with out my consent i will be expecting my money back from you thieving pigs
Glitch
I can’t open the app and the app that tracks sleep
Not free
Annoying all these say FREE , they’re not
cancel
I want cancel this app, the app
is extremely difficult to use not accurate and it’s even more difficult to cancel a breeze to sign up and take your money difficult to stop… cancel now
is extremely difficult to use not accurate and it’s even more difficult to cancel a breeze to sign up and take your money difficult to stop… cancel now
Fakeee!!!
My friend told me to review this app because he thought it was inaccurate. He was correct. I left my phone on the couch and my couch had a heart beat of 60??????
Not free
$6.99 a week
Doesn’t work for me
I am currently in the hospital recovering from a heart attack two days ago. They had to go in and remove a clot, use balloon and put in stents. I downloaded this today and the first thing after writing the report, is that I had excellent cardiovascular health.
Needless to say I canceled
Needless to say I canceled
idk if it’s real
The title can technically explain everything but just from more explanation I got an Apple Watch and it says my heart rate is 103 through 90 but the app says 60 sum so I don’t know if it’s real but it’s OK I guess.
scam
they want you to sign up for a 3 day “trial” with recurring subscription before letting you see how the app works. and they say you can’t cancel on the 3rd day. so it’s a 1 or 2 day trial. if they had confidence in their app, they’d give a true trial period, or at least a limited number of uses, before trying the “sign up, hopefully you’ll forget to cancel” ploy we’re all so tired of.
Fake
Can even measure heart rate of table
Watch Out
Watch out! The few Watch Faces that it offers are nothing special nothing unique, more importantly, I paid 699 for this app. And all it did was give me access to buy more apps and a monthly subscription.
Wrong information
This app is faulty. The reading is completely off not sure what AI is checking.
SCAM
SCAM warning. “Free Trial” is actually a $7 subscription. There is no way to cancel your “trial” in the app.
I should have seen the red flag. (Including that the company is headquartered in the Cayman Island). But in my defense, I was panicking over a bout of heart arythmia at the time (which this app didn’t detect.)
I should have seen the red flag. (Including that the company is headquartered in the Cayman Island). But in my defense, I was panicking over a bout of heart arythmia at the time (which this app didn’t detect.)
Vic’s
Can’t get it to work! Help!
Impossible to cancel
Not pleased at all as I thought the app also measured blood sugars but it doesn’t, I’m trying like crazy to cancel b4 it charges me. Never should’ve tried the free trial when u can’t cancel it, save ur money 🤑
Don’t use this app
It’s terrible. No way to cancel this app
What happened to this app?
It used to be incredibly accurate, and now it’s not even close. Terrible update. Canceling.
Great Idea
Too expensive for those that need it most.
TOO EXPENSIVE
A ring that does the same thing is $20. At Temu and has NO Weekly SUBSCRIPTION FEE!!!! 5.99 per WEEK!!!! That’s crazy🧐
Budgets for over 65 are limited
Give seniors a break in cost! They have earned it.
Fake
This app just generates heart rate responses told me that my heart rate is 180bpm then it said 20bpm, I’m sure if it was that high - low, I would be having problems, they just want to make a profit.
Sneaky charges
Does not tell you it will charge 5.99 a week on the download page.
Cancellation
How do i cancel this
Not accurate .
Not Worth the money . Other free Apps more convenient for me.
No way to cancel subscription in the app
There’s no way to cancel the subscription in the app.
They trick you!
It says “free install” so I clicked to get it, now it says my purchase went thru! Don’t fall for their dishonest tactics.
Not a blood pressure reading
Why why why can’t you make an app that reads my blood pressure??? The android watches all do this , yet Apple doesn’t have a clue ???
Contact me I about use of application. Rachel
Contact me regarding use of your application.
Please cancel my subscription
I subscribed to this app in error. Please cancel my subscription. I can’t find where to cancel it myself. Thanks, Melinda Harper
Annoying app
After the free tree day trial you either pay the absurd $7 per week or get harassed to pick a paid plan even after watching their advertisements. Very annoying.
Total rubbish!
No way this is free. Maybe for 3 days.
CANCEL!
CANCEL!
Would not recommend at all I put this thing on my couch and it said it had 74 BPM
VERY BAD
BEWARE! Not Free!
This app is not free! I just noticed a weekly charge of $6.37 that I was not aware of. After a trial period they start charging. I never saw this anywhere!
Cancellation
How do you cancel??
Blanket
Unless my blanket is alive this app is making up heart rates. I put my blanket over the camera to check and see if it was real.
+ 16 more in the clipboard copy
Sentiment summary
81%
Positive (4-5★)
6%
Neutral (3★)
14%
Negative (1-2★)