Review Insights · App Store
Chispa: Dating App for Latinos
Affinity Apps, LLC · 369,784 ratings · ★ 4.5
4.5
★★★★★
369,784 ratings
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Top complaints - extracted from 72 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"people"
21 negative reviews mention this · 29% of all complaints
★★★★★ "Need an update. I just to use the app in the past was better now the matches and the messages are mixes there’s not way you can message without scrolling you can’t even find more people more matches the messages disappear . Message should be in one section…" - karzx
2
"dating"
13 negative reviews mention this · 18% of all complaints
★★★★★ "Not safe. I made an account and somehow my pictures and email got taken by match dating and they created a whole profile using my info. These two apps are not secure enough and shouldn’t be aloud to do this to people" - Bistro e
3
"better"
12 negative reviews mention this · 17% of all complaints
★★★★★ "Need an update. I just to use the app in the past was better now the matches and the messages are mixes there’s not way you can message without scrolling you can’t even find more people more matches the messages disappear . Message should be in one section…" - karzx
4
"account"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Don’t use!. This app sales your indicator match and they automatically create you and account with them and vice versa. So most profiles are from other platforms and there is so many fake profiles on here with no screening." - Actual ty
5
"profiles"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Don’t use!. This app sales your indicator match and they automatically create you and account with them and vice versa. So most profiles are from other platforms and there is so many fake profiles on here with no screening." - Actual ty
6
"fake"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Don’t use!. This app sales your indicator match and they automatically create you and account with them and vice versa. So most profiles are from other platforms and there is so many fake profiles on here with no screening." - Actual ty
7
"money"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Scam. Paid twice for subscription didn’t get subscription. Chispa refuses to give me back my money." - ramirezb18
8
"likes"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Poor app. This app has a lot of crashes. Just bought the one week subscription to see the 99+ likes that I had and it keeps giving me an error message. I have been on and off this app for the same reason too many crashes." - laxplaneboy8
9
"doesn"
8 negative reviews mention this · 11% of all complaints
★★★★★ "Scam app. Doesn’t show under subscriptions but keeps billing me and I can’t unsubscribe because the support site doesn’t even work🤡" - kandjfirkricid
📋 All 72 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t use!
This app sales your indicator match and they automatically create you and account with them and vice versa. So most profiles are from other platforms and there is so many fake profiles on here with no screening.
Need an update
I just to use the app in the past was better now the matches and the messages are mixes there’s not way you can message without scrolling you can’t even find more people more matches the messages disappear . Message should be in one section only and matches in different place and at least a filter for the messages .
Rip off
They should name is app Torta
Closeness/nearby
No matter what you put as radius, they’ll give you a couple and mind you I paid for this app but all the women I find are over 100 miles away. If you’re not willing to travel past 50 miles I wouldn’t bother.
Poor app
This app has a lot of crashes. Just bought the one week subscription to see the 99+ likes that I had and it keeps giving me an error message. I have been on and off this app for the same reason too many crashes.
Lame
Every person on here seems to be a dam bot. I’ve never run into any of my likes. They try and force you to buy the unblur and see who likes you feature. And when you do it be a bunch ppl who wouldn’t like anyways!
Free
It would be better if it’s free for everyone
Please make it available for free
Please make it available for free
Political Garbage
Someone banned my account because of who I supported politically. Can’t even appeal to get it back. She also made death threats to who I supported. I ensured the US Dept of Defense knew about it…Trash app with sensitive individuals STAY AWAY!
Funciona mal la distancia
El app te exige si o si pagar ni lo más básico te permite y si no pago no me deja ver personas cerca de Mi, todas a 200 millas, pongo el filtro a máximo 35 millas pero igual me muestra la gente a 200 millas.
Not letting me log in..
It is not letting me create an account.. it keeps telling me “OOPS that wasn’t suppose to happen” all the time!!
Scam app
Doesn’t show under subscriptions but keeps billing me and I can’t unsubscribe because the support site doesn’t even work🤡
Not safe
I made an account and somehow my pictures and email got taken by match dating and they created a whole profile using my info. These two apps are not secure enough and shouldn’t be aloud to do this to people
Logged out
I got logged out with an “sms login unavailable” after having my account less than a day and without having texted anyone. Contacted customer service multiple times and they only send you 1 email a day. Eventually just got sent a ban appeal form even though I never got notice of a ban nor did I do anything or even have enough time to do anything to get banned. Buggy app with horrible customer service!!
Scammers
This app signed me up for Match.com without me knowing and charged me 4 times in the amount of $20. It was set up as a recurring bill.
Scam
Paid twice for subscription didn’t get subscription. Chispa refuses to give me back my money.
Lost Profile
I had a great time on there however, on the new update you can’t login in with your phone number so I lost my whole account 😫
Horrible service
I paid for a subscription only to not even be able to login the next day & have to go through chat bots that tell me to follow the instructions given . No love support what so ever I WILL NEVER WASTE MY TIME ON THIS BS APP EVER AGAIN WASTE OF MONEY ! No real customer support
The chispa no good , good is glambu app , real girls
The chispa no good , good is glambu app , real girls
Expensive
Expensive and all the profiles are no good because people don’t want to keep paying for this app. It’s not easy to use and not worth it
not a legitimate dating app
This app is designed to scam people and steal their money. a ton of fake accounts and it will make subscription purchases without your consent then apple will deny a refund
Pay Pay Pay
Of course men have to pay for everything. I know of an international dating app that way better with hotter chicks.
Zero stars
When the app was in beta phase it was pretty awesome better than any other app now is a different situation low to no conversations unless you’re spending money on the app
SCAM
For months this app wasn’t allowing me to login . Once it allowed me to it showed that my account was “disabled” . I contacted customer service only to be told that their decision was final and my account would not be opened again.
I did NOTHING at all . Just tried logging in weekly when this app would not allow logins for about 3 months . Please look a different way when searching for dating apps .
I did NOTHING at all . Just tried logging in weekly when this app would not allow logins for about 3 months . Please look a different way when searching for dating apps .
Awful
This is the worst dating app that I have experienced. Fake people for sure. Bad, uneducated people there…. I feel is fake. They just want your $$$… AWFUL EXPERIENCE!
I gave one star cause I can’t give less than that! Awful
I gave one star cause I can’t give less than that! Awful
Purchase Restoration problems
The app is incredibly glitchy and there really isn’t much of a selection when it comes to members. I wanted to restore a purchase I made, but the app kept giving me an error prompt when I tried restoring the purchase and even contacting support. In the end, support wasn’t able to help me and I just got tired of dealing with it. If you aren’t in an area that predominantly Hispanic, I don’t recommend it. Even a place like Tampa has very limited profiles.
Lots of fake profiles
Waste of time. I only wan to talk to women as a guy. The only people reaching out are men, trans, and fake profiles. Avoid
Like refresh
I can’t review all the profiles when it keeps refreshing.
No comunicación
Los mensajes me llegan pero no aparecen en el chat
🙄
the cropping for the pics make it look so weird and too zoomed in. tinder is better
Too Spammy with Notifications
The more notifications the app sends are better, improve the app is re locked
Location filters don't work
No matter how much you limit the distance, you will only get recommended people 250+ miles away.
Expensive
Expensive and all the profiles are no good because people don’t want to keep paying for this app. It’s not easy to use and not worth it
not a legitimate dating app
This app is designed to scam people and steal their money. a ton of fake accounts and it will make subscription purchases without your consent then apple will deny a refund
Pay Pay Pay
Of course men have to pay for everything. I know of an international dating app that way better with hotter chicks.
Zero stars
When the app was in beta phase it was pretty awesome better than any other app now is a different situation low to no conversations unless you’re spending money on the app
SCAM
For months this app wasn’t allowing me to login . Once it allowed me to it showed that my account was “disabled” . I contacted customer service only to be told that their decision was final and my account would not be opened again.
I did NOTHING at all . Just tried logging in weekly when this app would not allow logins for about 3 months . Please look a different way when searching for dating apps .
I did NOTHING at all . Just tried logging in weekly when this app would not allow logins for about 3 months . Please look a different way when searching for dating apps .
Awful
This is the worst dating app that I have experienced. Fake people for sure. Bad, uneducated people there…. I feel is fake. They just want your $$$… AWFUL EXPERIENCE!
I gave one star cause I can’t give less than that! Awful
I gave one star cause I can’t give less than that! Awful
Purchase Restoration problems
The app is incredibly glitchy and there really isn’t much of a selection when it comes to members. I wanted to restore a purchase I made, but the app kept giving me an error prompt when I tried restoring the purchase and even contacting support. In the end, support wasn’t able to help me and I just got tired of dealing with it. If you aren’t in an area that predominantly Hispanic, I don’t recommend it. Even a place like Tampa has very limited profiles.
Lots of fake profiles
Waste of time. I only wan to talk to women as a guy. The only people reaching out are men, trans, and fake profiles. Avoid
Like refresh
I can’t review all the profiles when it keeps refreshing.
No comunicación
Los mensajes me llegan pero no aparecen en el chat
🙄
the cropping for the pics make it look so weird and too zoomed in. tinder is better
Too Spammy with Notifications
The more notifications the app sends are better, improve the app is re locked
Location filters don't work
No matter how much you limit the distance, you will only get recommended people 250+ miles away.
Glitchy or bugged
Doesn’t let me swipe right at all 🤣 which is weird but that’s about it
Trash
Literally all bots and scammers
Don’t waste time
I’ve had this app for a few months, every account is just advertising their explicit profiles. Also no matter what you set your radius to, the app continues to show you people 80+ miles away. Also, way too many paywalls.
Support is no help
Horrible. I got banned 2 years ago and they won’t tell me why. And then when I give them my details it’s says it doesn’t exist in their system. So how am I banned in the first place?
App Doesn’t Work - Bad Customer Service
i was on the app long enough to make a profile and start swiping (and to learn that the filters do not work, but i digress.) so maybe was on for an hour total, and when i went to login a couple hours later i got a vague “Oops try again” login error message, so i emailed customer service and got a curt response to file a ban appeal - which doesn’t make sense since this seems like a tech issue, not a violation - and if i was banned there should have been some kind of notification letting me know, and now im not sure if theyre still showing my profile but i want it taken down. No help or troubleshooting offered, the app itself is as much of a disappointment as its clown show customer service.
Useless app
Not a single good thing about this app
+ 22 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)