Review Insights · App Store
ClassDojo
ClassDojo, Inc. · 3,903,593 ratings · ★ 4.9
4.9
★★★★★
3,903,593 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"kids"
5 negative reviews mention this · 18% of all complaints
★★★★★ "Filter story posts. Wish there was a way to filter posts. My kids school is posting all the time and then when I need to go back and find what I’m looking for I can’t find it." - Mel1987Mel
2
"every"
5 negative reviews mention this · 18% of all complaints
★★★★★ "The app experience has become insufferable. Recently, the ClassDojo team decided to push the premium options of the app that require subscription. While I understand they need to make money, when I’m saving pictures of my child, it’s unnecessary to ask me if I’d like a normal quali…" - Scoti5
3
"anything"
4 negative reviews mention this · 14% of all complaints
★★★★★ "No thank you. I hate that schools use this app and then anything beyond the chat and stories requires a paid subscription. None of the teachers ever use the point thing because they have plenty of more important things. I’m constantly getting ghost notif…" - Lynnduhbean
4
"thing"
4 negative reviews mention this · 14% of all complaints
★★★★★ "No thank you. I hate that schools use this app and then anything beyond the chat and stories requires a paid subscription. None of the teachers ever use the point thing because they have plenty of more important things. I’m constantly getting ghost notif…" - Lynnduhbean
5
"download"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Useless garbage. I don’t want this app but their garbage website has decided not to allow me to do anything but download the stupid app, so now I have to waste space on my phone on this trash app and waste time logging in yet again." - Ariel J. Transparentpseudonym
6
"child"
4 negative reviews mention this · 14% of all complaints
★★★★★ "The app experience has become insufferable. Recently, the ClassDojo team decided to push the premium options of the app that require subscription. While I understand they need to make money, when I’m saving pictures of my child, it’s unnecessary to ask me if I’d like a normal quali…" - Scoti5
7
"without"
4 negative reviews mention this · 14% of all complaints
★★★★★ "You guys are crazy!. They updated the app and their privacy policy. You cannot log onto the app now without consenting to letting them share your child’s privacy and information with school and non-school products!!! I guess I will be deleting the app!" - Coach S. Freeman
8
"school"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Filter story posts. Wish there was a way to filter posts. My kids school is posting all the time and then when I need to go back and find what I’m looking for I can’t find it." - Mel1987Mel
9
"subscription"
3 negative reviews mention this · 11% of all complaints
★★★★★ "No thank you. I hate that schools use this app and then anything beyond the chat and stories requires a paid subscription. None of the teachers ever use the point thing because they have plenty of more important things. I’m constantly getting ghost notif…" - Lynnduhbean
10
"constantly"
3 negative reviews mention this · 11% of all complaints
★★★★★ "No thank you. I hate that schools use this app and then anything beyond the chat and stories requires a paid subscription. None of the teachers ever use the point thing because they have plenty of more important things. I’m constantly getting ghost notif…" - Lynnduhbean
11
"points"
3 negative reviews mention this · 11% of all complaints
★★★★★ "It’s too expensive. It’s too expensive. It’s not worth over $70 to give your kid imaginary positive points." - Lifeisjustblah
12
"phone"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Useless garbage. I don’t want this app but their garbage website has decided not to allow me to do anything but download the stupid app, so now I have to waste space on my phone on this trash app and waste time logging in yet again." - Ariel J. Transparentpseudonym
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It’s not letting me join a different world
So I’m trying to join a world with my friend and it’s not letting me join that world I THREW MY IPAD ACROSS THE ROOM
No thank you
I hate that schools use this app and then anything beyond the chat and stories requires a paid subscription. None of the teachers ever use the point thing because they have plenty of more important things. I’m constantly getting ghost notifications or no notifications.
It’s too expensive
It’s too expensive. It’s not worth over $70 to give your kid imaginary positive points.
Useless garbage
I don’t want this app but their garbage website has decided not to allow me to do anything but download the stupid app, so now I have to waste space on my phone on this trash app and waste time logging in yet again.
Nope
I tried doing this with my kids. I gave them one point each. “ no more points come back in six days” it may work if you have money but i am not spending stupid money on class dojo.
The app experience has become insufferable
Recently, the ClassDojo team decided to push the premium options of the app that require subscription.
While I understand they need to make money, when I’m saving pictures of my child, it’s unnecessary to ask me if I’d like a normal quality or high quality each and every time.
And they do that because the high quality requires you to sign and pay for the premium version.
This approach is now implemented in multiple places across the app, and using it has become a hassle.
It’s one thing to offer more options for premium feature, but it’s another when you harass your users to upgrade to no avail.
While I understand they need to make money, when I’m saving pictures of my child, it’s unnecessary to ask me if I’d like a normal quality or high quality each and every time.
And they do that because the high quality requires you to sign and pay for the premium version.
This approach is now implemented in multiple places across the app, and using it has become a hassle.
It’s one thing to offer more options for premium feature, but it’s another when you harass your users to upgrade to no avail.
Privacy out the window
I guess you can only use the app if you consent to them collecting and using your child’s data. Hard no on that.
Selling your kids data to big AI
What an evil thing to make parents who are required to use the app by classrooms agree to sell their kids biometrics to AI…if your not paying you really are the product or so to speak my kids.
Phantom Notifications
The app consistently causes phantom notifications that are nonexistent upon opening the app.
Hard to use, impractical
Plus it costs money.
You guys are crazy!
They updated the app and their privacy policy. You cannot log onto the app now without consenting to letting them share your child’s privacy and information with school and non-school products!!! I guess I will be deleting the app!
Shady, should not be approved by public schools
They try and make you pay for random upgrades constantly, sometimes by creating fake nonexistent badges for your kid.
The latest thing is you have to approve sharing information without the option to consent. This feels incredibly gross that it’s the way we get updates on our kids.
The latest thing is you have to approve sharing information without the option to consent. This feels incredibly gross that it’s the way we get updates on our kids.
stop using AI😡😡😡😡😡😡😡
you keep using AI pictures for dojo Sparks and stop using that sad sound for dojo points because it's so sad and it's public embarrassment and also where big challenges go
Garbage
How are people rating this five stars? Every time you try to save a picture, a pop-up appears trying to upsell. The app constantly pushes upgrades anytime you use it. You also can’t properly zoom in on items you actually need to read for kids’ schoolwork. On top of that, the pricing model is absurd.
Latest Update Annoying
I see messages to upgrade my membership frequently in the latest update. There’s no way to hide them or mark them as read. Makes using the free app really cumbersome.
Annoying Upsells
Upsell message every time I try to download a photo? Really??
Pay for everything now
Used to be much better, but now you have to pay to save a picture a teacher took with your kid.
Stop pushing to upgrade!
Overall a very good app, but a recent update prompt you to upgrade to the pro subscription every single time you download an image - it’s infuriating and makes me even more reluctant to upgrade!
App freezes consistently when scrolling
The app freezes and sometimes quits, when scrolling through content in the Home > Story tab. This behavior was remedied initially by uninstalling and reinstalling the app, but that solution doesn’t seem to work now. The app is basically unusable for me until this issue is fixed.
Crashing
Since the latest update, when I’m scrolling the app will crash and freeze. I cannot get through 5 posts without this happening!
Horrible
It dose not do anything one of my students were watching a inappropriate video
Freezing Up on iPhone
Not sure what is up with this app but 9/10 its freezing up when I’m scrolling down the screen, even after updating it and powering phone off/on.
It’s beyond frustrating because my child’s school uses this app to communicate with parents daily and I’m just about to delete it and use other ways to communicate. Please figure this out.
It’s beyond frustrating because my child’s school uses this app to communicate with parents daily and I’m just about to delete it and use other ways to communicate. Please figure this out.
Noooo!
NO adventure pass please?
App keeps crashing
I already uninstalled 3 times and app keeps crashing
Filter story posts
Wish there was a way to filter posts. My kids school is posting all the time and then when I need to go back and find what I’m looking for I can’t find it.
Malo
No se puede desinstalar
Sucks
WONT LET ME DOWNLOAD WITHOUT PAYING LIKE ITS FREE IM NOT PAYING
App is crashing
Every time when I go on the app, it makes my phone super slow and the app instantly crashes. As soon as I open the app, I try to scroll down on my feed and the app just freezes. I can’t do anything.
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)