Review Insights · App Store
Cleaner AI: Photo Cleanup
Codespace Dijital Hizmetler Anonim Şirketi · 43,647 ratings · ★ 4.6
4.6
★★★★★
43,647 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Scam. Charged me $20 instantly for “free trial”" - McEm1211
2
"nothing"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Cleaner Ai. I tried this app it didnt clean my iPad. I’m still out of memory I paid $7.99 for nothing. It kept trying to compress files and never did. Kept getting to the end and stopped saying it can’t. Waste of money don’t fall4 it" - Von Vadr
3
"emails"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Worked at first. Worked great at first now doesn’t see all emails" - Drubbay
4
"photos"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Is this app a joke?. After removing all the duplicate photos and videos/ I see nothing has been removed from my phone. Tried to decrease email clutter…. Watched 3 dancing balls go across my screen for at least 10 minutes - only to find out nothing has been r…" - youaremakingthisupfor sure
5
"cancel"
3 negative reviews mention this · 14% of all complaints
★★★★★ "OVER BILLING. BILLING ERROR CANNOT CANCEL!!!!" - Golf 65
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
OVER BILLING
BILLING ERROR CANNOT CANCEL!!!!
Crashes often
Crashes over and over before I can get anything done
Don’t do it
You can try to cancel. But they will continue to charge you. Every week. It’s the Hotel California of apps.
Scam
Charged me $20 instantly for “free trial”
Difficult to cancel
Very difficult to cancel. App is designed so that way to cancel is not obvious
Cleaner Ai
I tried this app it didnt clean my iPad. I’m still out of memory I paid $7.99 for nothing. It kept trying to compress files and never did. Kept getting to the end and stopped saying it can’t. Waste of money don’t fall4 it
Not happy
Your advertisement says it will erase automatically but it does not I have to do it manually
It cost money. Bs
Cost money. Dont use
Worked at first
Worked great at first now doesn’t see all emails
Is this app a joke?
After removing all the duplicate photos and videos/ I see nothing has been removed from my phone. Tried to decrease email clutter…. Watched 3 dancing balls go across my screen for at least 10 minutes - only to find out nothing has been removed from my emails. Cancelled my free trial immediately.
Crashing
Photos won’t show…dunno what I’m deleting or keeping.
Billy bum
Anytime, you charge people when this is no good I don’t go for that. I don’t care whether I have it or not.
Thumbs down
AI should not have access to emails or removing them
Do Not Use
They deleted a great deal of my photos and will not respond to my emails. Many were of my deceased mother and now I fear I will never see them again.
DO NOT TAKE THR RISK… I’m learning the hard way!!
DO NOT TAKE THR RISK… I’m learning the hard way!!
Lost ALL of my photos
I’ve lost access to ALL of my photos Not just the duplicates Not happy!!!!
Don’t Work!!!
This is the worst app ever.. don’t even try it.. the word scam.. it freezes and do nothing.
Nothing says cost
Says free. It’s not free
Aerydoall
I don’t understand what I’m supposed to do
Loved it
I loved it at first, but now it just glitches every time I get somewhere to start selecting which ones I want to delete I literally can’t even complete the action to delete it. I don’t know what’s going on with it. It’s fully updated, but I was really looking forward to using it and I’ve paid for two weeks of subscription. I really had high hopes for this app.
Need clearer instructions
Not sure how to use it.
Don’t get
I couldn’t delete more that 25 things a day is stupid only for if i didn’t pay there’s better apps that are the same that are free
Tote
Good
Sentiment summary
89%
Positive (4-5★)
5%
Neutral (3★)
6%
Negative (1-2★)