Review Insights · App Store
Cleaner Kit - Clean Up Storage
BPMobile · 339,479 ratings · ★ 4.4
4.4
★★★★★
339,479 ratings
🎯 Build a better version
Top complaints - extracted from 12 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 25% of all complaints
★★★★★ "One of those apps that suffocate you with the free trial.. To my surprise there is no “X” there is no cancel, it just keeps me right on the page waiting for me to start a subscription. This is honestly irritating because if you guys really wanted a cash grab just make the app cost money itself. Im …" - Im sorry, just my opinions
2
"subscription"
3 negative reviews mention this · 25% of all complaints
★★★★★ "One of those apps that suffocate you with the free trial.. To my surprise there is no “X” there is no cancel, it just keeps me right on the page waiting for me to start a subscription. This is honestly irritating because if you guys really wanted a cash grab just make the app cost money itself. Im …" - Im sorry, just my opinions
3
"money"
3 negative reviews mention this · 25% of all complaints
★★★★★ "One of those apps that suffocate you with the free trial.. To my surprise there is no “X” there is no cancel, it just keeps me right on the page waiting for me to start a subscription. This is honestly irritating because if you guys really wanted a cash grab just make the app cost money itself. Im …" - Im sorry, just my opinions
4
"cleaner"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Cleaner kit-clean up storage. I cancelled this app several months ago and you still charge me a monthly fee. I DO NOT WANT THIS APP!!! STOP CHARGING MY ACCOUNT!!!" - Sam Woike
5
"stop"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Cleaner kit-clean up storage. I cancelled this app several months ago and you still charge me a monthly fee. I DO NOT WANT THIS APP!!! STOP CHARGING MY ACCOUNT!!!" - Sam Woike
6
"work"
3 negative reviews mention this · 25% of all complaints
★★★★★ "Maybe a bug?. I’ve been using this app for months, which has been a good tool, up till recently, It started out that I can’t delete multiple photos at once and I had to delete them each one by hand, which is a bit annoying but not that big of a deal for …" - AngelSMlol
📋 All 12 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
One of those apps that suffocate you with the free trial.
To my surprise there is no “X” there is no cancel, it just keeps me right on the page waiting for me to start a subscription. This is honestly irritating because if you guys really wanted a cash grab just make the app cost money itself. Im sure it would be okay, IF I could even use it. Paying for something to delete your stuff that you literally swipe delete on doesn’t make sense to me either.
Mentira
O
Cleaner kit-clean up storage
I cancelled this app several months ago and you still charge me a monthly fee. I DO NOT WANT THIS APP!!! STOP CHARGING MY ACCOUNT!!!
Bad app
This app is rage bait in a blue square I wanted to clean my house but the app didn’t work I was so mad after 8 years of downloading this app I had had to hire a cleaner it is preposterous because it is so depressing and literally erks my spirit to quote Jaimi
Not worth it
I will be brutally honest here. First of all, it is not free. I really wish these companies would stop saying that the app is free when it is only free to download and not free to use. So be aware before getting into this, you will have to pay a subscription. Also, as far as cleaning up duplicate photos, the reason I downloaded this in the 1st place, it is useless. If you have pictures put in albums and not just kept in a main photo folder, it tags them as duplicates because you have them in albums. Not what I downloaded the app for and not what I agreed to pay the subscription for. At all. So on the whole, just another useless. Junk app that it's not worth wasting your money on.
Did
Ok
BUYER BEWARE
Before downloading this app, please read their terms very carefully: Cleaner Kit claims it has a FREE trial period but if you activate it to try it out, it charges your Apple account. Not cool!
In my case, I my Apple account was charged immediately $6.99/week when I tried to activate the app under the free trial period. I am now trying to dispute the charge.
In my case, I my Apple account was charged immediately $6.99/week when I tried to activate the app under the free trial period. I am now trying to dispute the charge.
It’s Not Great.
Why did I get this app you need a subscription TO USE IT I mean it’s great but not worth it if you don’t wanna spend money on some useless app.
Did not work for me
I could not rate it bc I could not get it to work for me. Now I am being charged for something I don’t want.
Won't stop crashing
Would be amazing if I could actually use the app. It crashes after 30 seconds.
Maybe a bug?
I’ve been using this app for months, which has been a good tool, up till recently, It started out that I can’t delete multiple photos at once and I had to delete them each one by hand, which is a bit annoying but not that big of a deal for me, but now I can’t even delete them by hand. Either it’s a bug or perhaps I just have to pay for it to work.
The thing
Paying the yearly fee only gets you 30GB of cleaning without ads.you ca get 50GB iCloud with that 😳
Sentiment summary
85%
Positive (4-5★)
6%
Neutral (3★)
9%
Negative (1-2★)