Review Insights · App Store
Sandy Jam: Sand Puzzle
HORUS ENTERTAINMENT PTE. LTD. · 5,425 ratings · ★ 4.7
4.7
★★★★★
5,425 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
19 negative reviews mention this · 61% of all complaints
★★★★★ "Unresponsive devs. I’ve had an issue with the game and emailed the devs 3 times and I get no response" - Branflakes2
2
"play"
6 negative reviews mention this · 19% of all complaints
★★★★★ "different than what commercial …. the commercial showed a better ,more complex gameplay. Whereas now that im playing the game its very different than what i expected. It seems i played a whole different game in the advertisement." - Unfortunately Truthfully
3
"level"
6 negative reviews mention this · 19% of all complaints
★★★★★ "Just a demo. 19 levels is more than most, but after that you either have to pay or are inundated with ads so much that the game is unplayable." - Kappapi99
4
"every"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Ads galore. Ads after almost every game. No one has time like that to waste." - TJH345
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unresponsive devs
I’ve had an issue with the game and emailed the devs 3 times and I get no response
Just a demo
19 levels is more than most, but after that you either have to pay or are inundated with ads so much that the game is unplayable.
Decent game
But too many ads between games
Very boring
Not at all like the ad - so much easier and gets very boring very fast.
Too many ads
Too many ads
Pushes you to spend money and gives no rewards for playing
1800 coins for three magnets in the game and you only win like five coins per level.. and you wonder why people don’t keep playing it
Nothing like the ads
Nothing like the ads
Misleading advertisements
The previews of this game as shown in advertisements were of complex pixel art with many colors and large blocks of buckets to go with them. This doesn’t appear to match what is in the game at all, since it has very simple images with relatively few colors in each. I am increasingly frustrated with how few mobile games actually advertise the gameplay as shown. I would love to play the game in those ads, but as far as I know, it doesn’t actually exist.
Ads galore
Ads after almost every game. No one has time like that to waste.
Too many add
Unless u pay to go ad free, plan on seeing a long winded ad for every teo attempts at play. That’s right, attempts. So play play ad. Or fail fail ad. Or play fail ad. Too many ads. Some ads dont go away. Some auto play with volume maxed even if unplay with no sound. Stressful because if the ad ratio
Ads ads ads
After level 20, nothing but ads. Anyone know which sand game is free of POP-UP ads?
Ads after every level very tedious
Great game. Completely spoiled by the requirement to watch an add after EVERY level once you get past the first 25 levels or so. Deleted it after just a few hours.
Some of the longest ads in any game
Ads are absolutely unskippable, super long too and when you finally see the X and click on it you still get a pop up.
Ratio of game to ad time is about 50/50.
Developer, if you are reading this you should be ashamed of yourself.
Ratio of game to ad time is about 50/50.
Developer, if you are reading this you should be ashamed of yourself.
Not worth it…
I got stuck on level 65… I would pass 65, go on to 66 and 67. I left the game and joined back and I’m back on level 65… after all that work.
Don’t even start the game, waste of time.
Yes it was fun but now I’m deleting the app because I’m stuck on level 65…
Don’t even start the game, waste of time.
Yes it was fun but now I’m deleting the app because I’m stuck on level 65…
Way too many ads whether you win or not
Win or lose: too many ads whether
Fun at first
I enjoyed this for an hour. And then it decided to not let you get hints through videos only through paying.
Too many ads.
Ads are ridiculous, certainly not paying for ad free. Probably delete the app.
Ads
To many ads
different than what commercial …
the commercial showed a better ,more complex gameplay. Whereas now that im playing the game its very different than what i expected. It seems i played a whole different game in the advertisement.
Bait and switch
Really ad to download game then you get these remedial block images. I was hoping it wouldn’t be a switch, but it is. It is somewhat fun to play, a little challenging but not much. Maybe a little childish with the rubber ducky type images. Not sure I’ll keep it.
Repetitive
Pictures are very simple and cartoonish looking. Seems to cycle through a handful of images, sometimes repeating the same image several times in a row. Got boring and repetitive.
not as advertised
the ad demo is super fun. went to download and it is almost a completely different game.
Meh
Graphics not as advertised. It’s ok
Sandy Jam
I enjoyed the concept, but I refuse to buy out of ads on any game. These ads are LONG. If you elect to double the value by watching more ads, it won’t award enough points to get ahead of the Ads. Frustrating.
To many ads
To many ads . I open the game and an ad pops up before I can play. Not a good game for kids with that many ads.
Not challenging
Do not believe the ads, this game is not challenging, and is way less visually interesting
Game is ok.
Too many commercial breaks. Inserted everywhare.
Way too many ads
So many ads, it’s ridiculous.
Difficulty doesn’t increase
In the ad there were at least 40 colors to work through. In game play by level 80 the most colors in one puzzle was six.
Too many ads
Seriously, there are too many ads. Does there really need to be one after every single level that you cannot exit out of, forcing me to restart the app.
This game is ok
This game would be better if it had an end button instead of forcing us to quit. Sometimes it will only take one more round and the sand will fill the bucket up. I enjoy watching the sand fall as it is kind of relaxing. I just want to let it play and then pull another one up. Please change this aspect!!
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
2%
Negative (1-2★)