Review Insights · App Store
Cleartune
Bitcount ltd. · 874 ratings · ★ 3.7
3.7
★★★★★
874 ratings
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Top complaints - extracted from 73 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
31 negative reviews mention this · 42% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
2
"doesn"
22 negative reviews mention this · 30% of all complaints
★★★★★ "Terrible app. Absolutely terrible doesn’t even react when i play a string" - Tanner Brunell
3
"works"
17 negative reviews mention this · 23% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
4
"doesn work"
17 negative reviews mention this · 23% of all complaints
5
"tuner"
15 negative reviews mention this · 21% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
6
"does"
13 negative reviews mention this · 18% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
7
"longer"
13 negative reviews mention this · 18% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
8
"years"
12 negative reviews mention this · 16% of all complaints
★★★★★ "No longer works. This app no longer works. It’s almost 15 years old and hasn’t been updated in 5. Avoid." - JiggleBill
9
"iphone"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Really?. Does not respond to anything. Not sure why. Bon an iPhone 15 pro. Deleted and reloaded- no response. Appreciate help or instruction." - BarbND
10
"freezes"
11 negative reviews mention this · 15% of all complaints
★★★★★ "Doesn’t register sound/freezes up at random. Fairly accurate when it works, but it only works about 20% of the time. I’ve tried to tune several different instruments using this app, and have had the same issue every time: it randomly stops registering sound in the middle of tuning. It…" - Well, I Reckon...
11
"longer works"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Does not work. This used to be a great tuner but no longer works on any of my IOS devices." - NEOBart
12
"working"
10 negative reviews mention this · 14% of all complaints
★★★★★ "Frozen, stopped working. Used to work but now busted" - MamaBear505
📋 All 73 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Does not work
This used to be a great tuner but no longer works on any of my IOS devices.
No longer works
This app no longer works. It’s almost 15 years old and hasn’t been updated in 5. Avoid.
Terrible app
Absolutely terrible doesn’t even react when i play a string
Nice but
Nice tuner but difficult to use. It doesn’t follow the note very well as you tune and doesn’t hear low notes at all. Also doesn’t display the hz
Does not work on Mac Book Air
Even though app says it works on Mac Book- the tuner will not pick up the sound of your instrument.
No update in 5 years
This used to be a great, elegant tuner. 5 years ago. Now it barely functions. This should be removed from the App Store as it is an abandoned, effectively nonfunctional app
Really?
Does not respond to anything. Not sure why. Bon an iPhone 15 pro. Deleted and reloaded- no response. Appreciate help or instruction.
App does not work
Refund!!! Scam!!! Avoid!!!
So disappointing
What a waste of money. How hard is it to make a tuner app.
Total disappointment
This app used to be a great tuner, in the last year or so It has just gone from bad to worse. I get no response from the app. I’ve tried Customer Service and the website won’t come up. Too bad I really liked this app at one time.
Doesn’t register sound/freezes up at random
Fairly accurate when it works, but it only works about 20% of the time. I’ve tried to tune several different instruments using this app, and have had the same issue every time: it randomly stops registering sound in the middle of tuning. It’s extremely frustrating. Gave it one star because the GUI looks pretty cool.
Doesn’t work.
This app should be removed from the store because it’s worthless.
Frozen, stopped working
Used to work but now busted
Horrendous!
The application is completely unstable, capricious and inaccurate. It has not received an update for 4 years. Their android version was perfect, but they discontinued it and you can't find it anymore. It's a scandal that they are still selling it in the Apple Store!
Stopped working years ago
Don’t bother
Freezing
This app freezes constantly. Looking for another tuning app
Use to be the best…
Not anymore…
Don’t waste your time
The devs removed features a few years back, and never added them back in. No updates in years, and it may not even work on all devices. Plus it just doesn’t pick up quieter sounds very well, such as an unplugged electric guitar.
Plain and simple, other apps work better. Cleartune was great when it first came out, but it has languished and isn’t worth using at all in 2023.
Plain and simple, other apps work better. Cleartune was great when it first came out, but it has languished and isn’t worth using at all in 2023.
Terrible
Does not pick up E/A notes . Just freezes.
Waste of money
Waste of money
Stopped working
Waste if money
It doesn’t work
Bought it to tune my violin but it didn’t tune anything it didn’t even turn on do not recommend
No Longer Works
This tuner was great but it does not work properly any more. Would be nice if the developers fixed it.
Can’t pick up low strings
Used to be great, but since the clear tune lost the ability to use red lights to show when you’re out of tune, it’s been getting worse and worse. Now it won’t even pick up pitch on the lower string, like G on the violin and completely useless for cello and only half decent for viola.
Wish the creator kept up with the updates.
Wish the creator kept up with the updates.
Doesn’t work on iPhone 13 pro
Tried everything- even Un install and re install will Not work. I want a refund. I’ve had 3 other people who use to use this app try and they can’t get it to work. One person is local apple genius guy. Please give me a refund I’m sorry that it doesn’t work I could have really used this app.
Does not work.
The needle constantly freezes. Never worked correctly.
Doesn’t work
Will gladly change my rating if someone can help figure out how this app works or can tell me why it’s not atm?
The worst tuner I've ever seen
It just doesn't work. It barely picks up my guitar but picks up my voice just fine. Run.
Best to worst
Hasn’t worked in a looong time. I still occasionally to try it, hoping they updated it, and am disappointed every time. Used to be great, now it’s the worst. Do not buy.
No longer works
What a shame.
This is a dead app
This was my go-to tool for years, but it hasn’t worked correctly for the last few OSes. From 5 stars to 1.
No longer works
Does not work on 15.6.1
Stopped working
So sad so sad
Doesn’t work
The tuning fork function works fine but the pitch pipe function does not work at all. It produces no sound . I’d like a refund.
Not sufficient
As I build bamboo flutes this tuner turns out to be pretty much useless. It is not sensitive enough to display notes that are out of range of fixed pitches. Often times it gets stuck and does not respond at all to any input. In that case I have to delete the app and download it again. It responses ok to guitar tuning though.
Disappointing app
Great app for the first 90 seconds it works. Then it freezes. Lots of other tuner options out there. Don’t waste your money here.
Trash
Paid for premium, app won’t work.
Don’t waste your $.
Don’t waste your $.
Doesn’t work
Used to be ok, now it doesn’t work at all. Occasionally it will indicate the note, but freezes most of the time which makes tuning impossible.
Freezes
This app would be perfect if it didn’t freeze up and not work the way it’s supposed to.
Not working properly.
I’m using an iPhone 12 pro, and the app has not been working properly. It sometimes responds better to pitches from C5 and up, but anything lower than that it gets stuck or doesn’t respond. I’ve tried downloading the app several times, I’ve changed my case to make there was no obstruction to the microphone, but the problem is still there. Is there a fix for this, otherwise I’ll to use another app. Cleartune used to work very well and was indispensable when it came to baroque temperaments.
Used to work
I used to use this often- with the phone always in my pocket this app was great for checking the key of something quickly or as a back up tuner. But lately it is always frozen. Doesn't have to be a noisy environment, can be a long note in a silent room and this app is still useless. Current phone, current version- it just doesn't work.
It’s not working on my iPhone
I just purchased clear tuner to tune my lute, but it doesn’t function. In fact, it’s frustrating.. Wish it wasn’t so glitchy. To pay for a product that doesn’t work is frustrating and there are no instruction.. I am disappointed and wish I didn’t make this purchase
Used to be great!
I used this app for several years, but it has become unresponsive on my iPhone 7+. I deleted and reinstalled, but still no joy.
App no longer works with trumpet low range
I have use this app for quite a few years. It was especially helpful for practicing pedal tones. However it no longer responds to anything played below a B natural just under the staff. Uninstalling and reinstalling the program has not helped. I really like the layout of the program and the transposition feature but now I have to find something else. 🤔
Apps broken do to not being updated for newer ios
App is broken
No longer works
The app hasn’t been updated in years. For someone like me who had enjoyed this app when it actually worked, it’s just signaling me the developer has abandoned the app and time for me to search for an alternative.
App used to be amazing.. what happened?
This was once my favorite tuning app. Now it freezes on the regular and lags when I try to change tones with the tuning dial. How frustrating! What happened Cleartune developers? I'm using an iPhone Pro Max and this app acts like it's struggling. I wish the developers would fix the app to work like it used to back in the day. I guess in the meantime I'll just delete it and find a replacement.
NO LONGER WORKS
VERY SAD!
iOS struggles
Lower octaves non existent for trumpet; response is too slow to provide timely info.
No sound on iPhone 11 Pro Max
No sound iOS 14.2
Loved the APP before. Arrrgh
Loved the APP before. Arrrgh
Too laggy
I try to use the tone generator portion of the app to do ear training. This worked great on android, however, on iphone, it is far too laggy. Especially when moving between 10 cent intervals, both what is shown on screen and the pitch that is heard is extremely delayed. Hoping this can be fixed in future versions.
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Sentiment summary
63%
Positive (4-5★)
9%
Neutral (3★)
28%
Negative (1-2★)