Review Insights · App Store
CNBC: Stock Market & Business
Versant Media LLC · 628,359 ratings · ★ 4.7
4.7
★★★★★
628,359 ratings
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Top complaints - extracted from 83 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"stream"
21 negative reviews mention this · 25% of all complaints
★★★★★ "Useless for live streaming. Cancelling my subscription. Live stream is almost useless. Constantly pauses, stops & stalls. It’s not my connection as I have no issues with other live streaming on Youtube, IG, etc. What a failure for Comcast!" - DanSallis
2
"live"
19 negative reviews mention this · 23% of all complaints
★★★★★ "Always have issues when signing in through a TV provider. Can you please fix this app so I can watch live TV via my TV provider which is Optimum TV." - JTJAD123
3
"update"
18 negative reviews mention this · 22% of all complaints
★★★★★ "Update ruined streaming. Can no longer fast forward/rewind 10s after updating." - Customer1994____
4
"work"
15 negative reviews mention this · 18% of all complaints
★★★★★ "Main function inoperative. The live streaming function of this app hasn’t worked correctly for months. The volume is currently impossibly low, with AirPod pro 3 in noise cancel it is impossible to hear in a normal environment. Previously the volume has been SO LOUD i…" - Moreor
5
"cnbc"
14 negative reviews mention this · 17% of all complaints
★★★★★ "CNBC+. Paid for annual subscription so I can could stream while on the go. App crashes every time I open it on both mobile and TV. Tried working through it with support but they had no solution. I was told the user agreement said no refunds so I g…" - adamofman
6
"live stream"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Useless for live streaming. Cancelling my subscription. Live stream is almost useless. Constantly pauses, stops & stalls. It’s not my connection as I have no issues with other live streaming on Youtube, IG, etc. What a failure for Comcast!" - DanSallis
7
"watch"
11 negative reviews mention this · 13% of all complaints
★★★★★ "Always have issues when signing in through a TV provider. Can you please fix this app so I can watch live TV via my TV provider which is Optimum TV." - JTJAD123
8
"streaming"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Useless for live streaming. Cancelling my subscription. Live stream is almost useless. Constantly pauses, stops & stalls. It’s not my connection as I have no issues with other live streaming on Youtube, IG, etc. What a failure for Comcast!" - DanSallis
9
"livestream"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Main function inoperative. The live streaming function of this app hasn’t worked correctly for months. The volume is currently impossibly low, with AirPod pro 3 in noise cancel it is impossible to hear in a normal environment. Previously the volume has been SO LOUD i…" - Moreor
10
"works"
10 negative reviews mention this · 12% of all complaints
★★★★★ "Streaming no longer works. It used to be a very convenient way of watching CNBC, but the streaming app no longer works when you login through your cable provider. Also, the Apple TV app hasn’t worked in months, it does however, work on the fire stick- until today. …" - Briguy122363
11
"since"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible. 1. Not able to change the moving average since the option to do so falls below the bottom of the screen. 2. Candlesticks on the 5 year is microscopic. iPhone 16 Max." - Markny
12
"other"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Useless for live streaming. Cancelling my subscription. Live stream is almost useless. Constantly pauses, stops & stalls. It’s not my connection as I have no issues with other live streaming on Youtube, IG, etc. What a failure for Comcast!" - DanSallis
📋 All 83 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Always have issues when signing in through a TV provider
Can you please fix this app so I can watch live TV via my TV provider which is Optimum TV.
Terrible
1. Not able to change the moving average since the option to do so falls below the bottom of the screen. 2. Candlesticks on the 5 year is microscopic. iPhone 16 Max.
Useless for live streaming
Cancelling my subscription. Live stream is almost useless. Constantly pauses, stops & stalls. It’s not my connection as I have no issues with other live streaming on Youtube, IG, etc. What a failure for Comcast!
Libtarded Nonsense
The articles have been slowly but surely getting more left leaning fake news, and even worse spelling and grammar errors increasing throughout articles 👀🤡
Update ruined streaming
Can no longer fast forward/rewind 10s after updating.
Main function inoperative
The live streaming function of this app hasn’t worked correctly for months. The volume is currently impossibly low, with AirPod pro 3 in noise cancel it is impossible to hear in a normal environment. Previously the volume has been SO LOUD it’s impossible to use. Also the log in and just basic livestream functions break ALL THE TIME.
Noisy.
Frustrating use; lack of respect for users of the free version. Content is full of teasers for paid content in addition to advertising. Pick an existential route; this greedy double dipping may not be kind to your future.
CNBC+
Paid for annual subscription so I can could stream while on the go. App crashes every time I open it on both mobile and TV. Tried working through it with support but they had no solution. I was told the user agreement said no refunds so I got screwed.
Streaming no longer works
It used to be a very convenient way of watching CNBC, but the streaming app no longer works when you login through your cable provider. Also, the Apple TV app hasn’t worked in months, it does however, work on the fire stick- until today. I have found a way around this by streaming through my cable providers app. It was nice just going to the CNBC app in the past.
Fix Apple Watch notifications
Please fix the Apple Watch notifications. Every time I open the app I get notifications from the day before and from earlier in the same day. Watch vibrates like crazy one after the other.
Disappointing Application
Way too many issues with this application. Constantly logs you off, many times it takes days for the shows on demand to update, commercial breaks. It’s my favorite channel to watch at home but unfortunately horrible application.
Live Stream is Broken
Can’t log in with my TV provider since the last update to the app. Pick TV Provider then the window to log in with my credentials is blank. Please fix.
April 14, 2026 still can’t load live stream with my TV provider.
April 14, 2026 still can’t load live stream with my TV provider.
Trash
Live stream literally never works. Logged in with cable and it never works. This app is trash since they spilt the company up.
Worthless App
I spent WAY too much money for an annual subscription to be a CNBC’s “member.” Live streaming has never worked on their crummy app. They no longer list institutional ownership of individual stocks. All the good info is behind a further “Pro” paywall.
Many better finance apps out there. Don’t waste your money on this one.
Many better finance apps out there. Don’t waste your money on this one.
Least stable app out there
They need to constantly re-login, on regular basis makes me question the intelligence of those who developed this app.
U.S. futures disappeared (along with live stream)
Where can I find futures now? They disappeared. I think March 18 update was the culprit. Nobody is paying attention to recent reviews (mostly 1 star). Poor quality control on new releases.
Video vs Audio Lag-Fix it
There is a huge Video vs Audio Lag-lip sync is terribleFix it!!!!
Livestream doesn’t work
No one at nbc is monitoring these reviews and obviously couldn’t care less.
Frustrating
Constant freezing, crashing
and super frustrating. love CNBC but the ap could be so much better
and super frustrating. love CNBC but the ap could be so much better
Terrible
Constantly deleting and re-loading the app. Does not work consistently. Terrible fix the app
Live stream broken
The live stream has not worked for months. I log in with my cable provider and it just shows a black screen. I’m deleting the app because of it.
Livestream still broken!
Cmon guys it’s been 6 months!
Sadly politicized
Not what it used to be. The news on CNBC For the last several years has begun to resemble MSNBC. It has become a left-wing news outlet hiding behind business /finance leader interviews. Really sad.
Hate the update
This app used to work great but for the last several weeks, it’s super glitchy and never works right.
App is always crashing!!!
Terrible you can never watch livestream app is always crashing!
Love the content, when I can get it
App is often having issues. For a while, I had to sign out every morning and sign back in just to stream.
Today, nothing will fix the issue. I’ve tried killing the app; different device; sign out and sign back in. Just the circle drain icon of “you’re not watching today”.
Support has been responsive in the past about “known issues”, but it’s still frustrating, particularly when we’ve unbundled content such that there is now a direct, attributable cost for content - and yet you can’t consume what you have paid for - very frustrating.
Today, nothing will fix the issue. I’ve tried killing the app; different device; sign out and sign back in. Just the circle drain icon of “you’re not watching today”.
Support has been responsive in the past about “known issues”, but it’s still frustrating, particularly when we’ve unbundled content such that there is now a direct, attributable cost for content - and yet you can’t consume what you have paid for - very frustrating.
Slow to update
Incredibly slow to load basic information. May need to find a better application.
They don’t make it easy to opt out of your data sale!
If you value your privacy and don’t believe you should have to fill out any forms to protect your data, just delete this app. That’s what I did when I saw that requirement after downloading the app….Pitiful!!!
CNBC app
This was a great app but it has continued to go downhill after becoming part of Comcast.
It previously has a lot of good free content but now their are so many Pro and Club only articles it is time to delete this app and find a better product.
Comcast’s slogan should be we are not happy until the consumer is unhappy!
It previously has a lot of good free content but now their are so many Pro and Club only articles it is time to delete this app and find a better product.
Comcast’s slogan should be we are not happy until the consumer is unhappy!
New app update
I updated the app and now nothing works
On Demand is marginal at best
If I’m paying $15 a month, I should be able to record, pause and watch TV shows immediately not hours or a day later. Let’s get up to speed with everyone else. Fox one does it. I know you can too. I would love access when and how I want it and not have to wait. Give me a reason to keep CNBC+.
Videos
Advertisement videos just keep popping up no way to stop them very aggravating
Glitchy
This app is the glitchiest app I’ve ever used. I pay $15 per month for a subscription that’s faulty, unreliable and frustrating to deal with due to the time wasted trying to access content. I’ve deleted and reinstalled multiple times, my phone is up to date, after each reinstallation it starts working again, but whether it’ll work the next day after that is a coin toss. The AppleTv version is even more of a problem than the iPhone version. No other app or subscription gives me these problems. Absolute rip-off.
Another update, another bug
ios updated now CNBC won’t work. updated app, still nothing.
Stream Not working
Live Stream has not being working lately with my cable log in
Ad unit takeover ruining the user experience
The app loads a movie trailer without user consent. Is it 1995?? If I can’t control my app experience and you force me to watch a trailer, I’m deleting. Too many other good finance apps available.
Awful
This could very well be the worst app I’ve ever used. The livestream functionality is awful. It is constantly freezing or won’t start at all.
Live Stream doesn’t work any more
Unfortunately the Live Stream doesn’t work any more and hasn’t for a while - was the #1 feature on the app for me.
Livestream no longer works!!!!!
Livestream doesn’t work but worse, they don’t seem to care. No response from customer care!!!
Live TV Not Working
App stopped working in the Live TV part of it. Please fix asap
App has gone down hill
App has gone downhill over the past 4 months
Won’t stream on lock
This app just stopped streaming audio when the app isn’t open and on top. If your phone locks the audio stops. If you switch to another non audio app it stops streaming audio. Please fix this.
Doesn’t work
Still will not work on my iPad. Guess I will no longer need the Cramer and Pro subscriptions.
Useless. Just sits there spinning since the last update
After jumping through all the loops to sign in with cable provider (Verizon) the live stream just sits there and spins. Both in the iOS app and the AppleTV app. Basically unusable. (Have the latest update)
(Made me go through all the cumbersome opt out screens for the sale of personal info etc but only opted out of the streaming content it seems)
(Made me go through all the cumbersome opt out screens for the sale of personal info etc but only opted out of the streaming content it seems)
Not playing for last 4 days
I uninstalled, installed again, still not working
Versant ruined this app
Ever since this network was spun off and put under the Vermont umbrella the app no longer works for the live stream feature at all pretty much no matter what at least for me specifically when I try and sign in with my TV provider, you just get the spinning wheel of death doesn’t matter if you’re on Wi-Fi or on cellular network just extremely disappointing please fix this
Tracking
No one needs to know where I am located or at what I am looking. That should be MY choice not YOURS.
Also, when prompted to update the app, no response from the site!
Aloha.
Also, when prompted to update the app, no response from the site!
Aloha.
Since Versant change, Spectrum login unreliable
New app functionality is outweighed by constant uninstall reinstall . Happens on Roku as well.
52 Week High Low limit disappeared
It appears that the entire section displaying 52-week high/low ranges as well as 10-year high/low data has been removed. This information was previously easy to access and extremely valuable for tracking market performance, historical context, and long-term trends.
The removal of this data is quite inconvenient, especially for active investors and long-term market participants who rely on these benchmarks for quick analysis and decision-making. The 52-week and 10-year high/low ranges provide immediate perspective on where a stock stands relative to its historical performance-something that cannot be easily replaced by charts alone.
I’m curious as to why this section was removed, as it was a core feature that differentiated the CNBC app as a practical, investor-friendly tool. Its absence reduces transparency and adds unnecessary friction for users who now need to seek this information elsewhere.
The removal of this data is quite inconvenient, especially for active investors and long-term market participants who rely on these benchmarks for quick analysis and decision-making. The 52-week and 10-year high/low ranges provide immediate perspective on where a stock stands relative to its historical performance-something that cannot be easily replaced by charts alone.
I’m curious as to why this section was removed, as it was a core feature that differentiated the CNBC app as a practical, investor-friendly tool. Its absence reduces transparency and adds unnecessary friction for users who now need to seek this information elsewhere.
Too much video auto play
Even with auto play turned off, video ads keep taking over my screen and I can’t get rid of them. Deleted app and will only use website from now on
+ 33 more in the clipboard copy
Sentiment summary
95%
Positive (4-5★)
3%
Neutral (3★)
1%
Negative (1-2★)