Review Insights · App Store
Coin Master
Moon Active · 1,290,469 ratings · ★ 4.8
4.8
★★★★★
1,290,469 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
10 negative reviews mention this · 71% of all complaints
★★★★★ "Scam gamer. This game is a total scam. At first, it’s fun and easy, but as you level up, it’s designed to drain your spins just to force you into buying more. It stops being about entertainment and becomes all about how much money they can suck out of …" - pone22065
2
"money"
8 negative reviews mention this · 57% of all complaints
★★★★★ "Scam gamer. This game is a total scam. At first, it’s fun and easy, but as you level up, it’s designed to drain your spins just to force you into buying more. It stops being about entertainment and becomes all about how much money they can suck out of …" - pone22065
3
"playing"
5 negative reviews mention this · 36% of all complaints
★★★★★ "1000 to 0 spin. ABSOLUTELY TRASH it’s not easy playing when you don’t have spins and takes while t get more spins or foot to wait until its event is over. When you spin you don’t get much of spins to be added . Wh" - Augustin Sunday
4
"spins"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Scam gamer. This game is a total scam. At first, it’s fun and easy, but as you level up, it’s designed to drain your spins just to force you into buying more. It stops being about entertainment and becomes all about how much money they can suck out of …" - pone22065
5
"into"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Scam gamer. This game is a total scam. At first, it’s fun and easy, but as you level up, it’s designed to drain your spins just to force you into buying more. It stops being about entertainment and becomes all about how much money they can suck out of …" - pone22065
6
"rewards"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Sucks you in and leaves you dry. I have been playing this game for weeks now. Very fun and enjoyable at first. But the longer you play the more they mess with you. Change points within games. Do not honor rewards earned and there is no way to get answers from the administ…" - The Lawn MD
7
"delete"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Apple. I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over i…" - Crenee31079
8
"spend"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Apple. I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over i…" - Crenee31079
9
"absolutely"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Apple. I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over i…" - Crenee31079
10
"spending"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Apple. I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over i…" - Crenee31079
11
"actually"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Apple. I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over i…" - Crenee31079
12
"know"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Pop up ads. This game is very fun, but stop with all the unnecessary pop ups on what to do. I know what to do and where to go to. This is so dang aggravating to go through to where I'm about to delete this game again. Fix this!!!!!!!" - Maroon & White
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Scam gamer
This game is a total scam. At first, it’s fun and easy, but as you level up, it’s designed to drain your spins just to force you into buying more. It stops being about entertainment and becomes all about how much money they can suck out of you.
Apple
I’m about to delete they are cheating me out of points and everything just to spend money I’m over this game I’m absolutely not spending anymore money!!! and I’m actually about to delete this game and I’m excited about it because I’m over it!!!!!
1000 to 0 spin
ABSOLUTELY TRASH it’s not easy playing when you don’t have spins and takes while t get more spins or foot to wait until its event is over. When you spin you don’t get much of spins to be added . Wh
Sucks you in and leaves you dry
I have been playing this game for weeks now. Very fun and enjoyable at first. But the longer you play the more they mess with you. Change points within games. Do not honor rewards earned and there is no way to get answers from the administrators or support. Avoid this game at all costs.
Fun at first
It’s a fun game right off the bat besides the absolute ridiculous amount of give us all your money pop ups. Once you play for a while you’ll start to realize how out of touch with reality these people are with $99.99 “package” deals that can be used up in 2-3 minutes 🤣🤣 I will say get it ,play the first hundred villages, don’t give them a dime and then delete
Coin scams on fb
When you click for the prize, you get messages to contact them to win money! Not cool.
Money hungry
The game used to be fun however, it hasn’t gotten to the point where they’ve sucked the fun out of it. You get bare minimum of everything every single time. All so they can make more money.
Stingy greedy
You guys need to find a balance. I’ve spent hundreds over time. You gotta give a little every now & again if you want players to continue to invest in the game. It’s to the point where the game is boring. Less than 5 minutes of game play & no rewards….thats not how you keep players interested. Do better.
……the game actually has gotten long & tedious AND that’s after spending over $700 in the last two months. I know, to all players reading this, I’m so STUPID! I’m proof, I really am, whether you spend $1.99 or $700. You never EVER get your moneys worth!!
~please stop recycling/suggesting your worthless help link in every response. ITS A WASTE OF TIME.
update: Instead of investing into playing Coin Master…buy a pair of socks with your money. You will get more out of buying a brand new pair of socks every time you’re tempted to spend on Coin Master to lose it in 10 minutes with little advancement & a ton of regret. Definitely buy socks!
……the game actually has gotten long & tedious AND that’s after spending over $700 in the last two months. I know, to all players reading this, I’m so STUPID! I’m proof, I really am, whether you spend $1.99 or $700. You never EVER get your moneys worth!!
~please stop recycling/suggesting your worthless help link in every response. ITS A WASTE OF TIME.
update: Instead of investing into playing Coin Master…buy a pair of socks with your money. You will get more out of buying a brand new pair of socks every time you’re tempted to spend on Coin Master to lose it in 10 minutes with little advancement & a ton of regret. Definitely buy socks!
Almost Impossible to Get Cards I'm Missing
Coin Master is a fun game, but a lot of the goals in their events and challenges feel unrealistic.
I don't mind spending a little money on games that I enjoy, but after two weeks of playing, I've noticed I'm mostly getting duplicate cards instead of the ones I actually need.
Some duplicates are stacking into the dozens. it makes progression feel stalled, and it's frustrating when chest or rewards rarely include the missing cards that would help players move forward. A better balance card drops would make the game feel much more rewarding.
P. S. Got your link on how to get more cards. I know how it's suppose to work but the process is seriously flawed or rigged.
I don't mind spending a little money on games that I enjoy, but after two weeks of playing, I've noticed I'm mostly getting duplicate cards instead of the ones I actually need.
Some duplicates are stacking into the dozens. it makes progression feel stalled, and it's frustrating when chest or rewards rarely include the missing cards that would help players move forward. A better balance card drops would make the game feel much more rewarding.
P. S. Got your link on how to get more cards. I know how it's suppose to work but the process is seriously flawed or rigged.
Game is rigged
Rewards for spins are useless. 50 spins means nothing when you have to spin much higher than that to be competitive. It’s frustrating when you have x3 the amount of spins you need to win the reward but they give you absolutely nothing so you spend money. I had a good time playing it but it’s so freaking rigged and the prizes you win just aren’t worth it.
El juego es entretenido pero las recompensas son una burla
El juego te pide mucho y te ofrece nada muchos anuncios para que recargues deberian mejorar las recompensas ya que los tiros se terminan demaciado rapido me gusta el juego pero si sigue asi me aburrire
Horrible
It’s not workinggg can’t even get pass the first second
Pop up ads
This game is very fun, but stop with all the unnecessary pop ups on what to do. I know what to do and where to go to. This is so dang aggravating to go through to where I'm about to delete this game again. Fix this!!!!!!!
Fun game, too many popups
Game is fairly fun, good for a quick break. Just so many popups, after finishing spins you’ll get at least 5 popups advertising different packages, signing into facebook or notifications. Also a bunch of popups after finishing the minigames.
Sentiment summary
96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)