Review Insights · App Store
CoinGecko: Crypto Tracker
CoinGecko · 26,222 ratings · ★ 4.8
4.8
★★★★★
26,222 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"error"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Ongoing error. It was an excellent app, however the persistent 403 error the past couple of weeks remained unresolved and widgets stopped working completely. Performed network and device-specific troubleshooting, still failed." - p124
2
"failed"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Ongoing error. It was an excellent app, however the persistent 403 error the past couple of weeks remained unresolved and widgets stopped working completely. Performed network and device-specific troubleshooting, still failed." - p124
3
"data"
3 negative reviews mention this · 20% of all complaints
★★★★★ "App is unusable after recent update.. I keep getting a “failed to fetch data” error after the latest update. I’ve updated iOS, updated the app, uninstalled and reinstalled, and even tried the classic “turn it off and on again.” No change. I’ve also submitted a bug report. Thi…" - psu donomy
4
"updated"
3 negative reviews mention this · 20% of all complaints
★★★★★ "App is unusable after recent update.. I keep getting a “failed to fetch data” error after the latest update. I’ve updated iOS, updated the app, uninstalled and reinstalled, and even tried the classic “turn it off and on again.” No change. I’ve also submitted a bug report. Thi…" - psu donomy
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Ongoing error
It was an excellent app, however the persistent 403 error the past couple of weeks remained unresolved and widgets stopped working completely. Performed network and device-specific troubleshooting, still failed.
App is unusable after recent update.
I keep getting a “failed to fetch data” error after the latest update.
I’ve updated iOS, updated the app, uninstalled and reinstalled, and even tried the classic “turn it off and on again.” No change. I’ve also submitted a bug report.
This update effectively broke the app for me. Solid work , really necessary, clearly well tested, much wow.
I’ve updated iOS, updated the app, uninstalled and reinstalled, and even tried the classic “turn it off and on again.” No change. I’ve also submitted a bug report.
This update effectively broke the app for me. Solid work , really necessary, clearly well tested, much wow.
App broken again
App has been completely broken for a couple of weeks now on iOS. It has updated to a “newer version” probably5 times now, but still won’t load portfolios or any coins. Please fix!!!
Failed to fetch data
App worked great for over a year. Then on 4/22 I continuously get the “failed to fetch data” error message. Deleted app and reinstalled and get same message for login. This app has lost it. Don’t waste your time entering your data
Paywall
They now have a paywall to track your portfolio. I meticulously inputted all my crypto purchases and now it’s behind a monthly paywall. There was no warning before. Slap in the face
Stopped working error
Error stopped working
Typical
Typical money grubbing company doing everything they can to annoy users with ads and pop ups.
📈📉📈
A surprisingly large amount of scam/spam ads. Literally all I’ve seen the past multiple days. This usually operate well otherwise but lately is not making the alerts go off or make sound and it used to have a lot of alerts for random market movements but now doesn’t. I’m back and forth with this but the spam/scam ads is really concerning.
Samir-X
Coingecko is just for kids
Updated ruined it
Won’t open after update
Can’t ask any questions and find out where my money is
I was scammed by someone to put my crypto in here, but I don’t know where it’s at and there’s nobody I can talk to I mean what good are you if you can’t tell me where you’re watching it and where do I get it to see the wallet I mean, why not help the people that use you I would be using you more
Not FREE any longer
It’s been a good ride, but the obsession with making EVERYTHING a subscription has got to STOP!
I would rather have to sit through ads than PAY to use this app.
I would rather have to sit through ads than PAY to use this app.
Candy - Not
Candy isn’t allowing you to collect, yet says you already did collect for the day. Yet the green dot on the icon indicates you have an opportunity you haven’t completed.
Too much wasted space
Like most app redesigns, there is too much wasted dead space. In the empty space, could be more information. More currencies could be shown in the same area, thus minimizing scrolling.The whole adds up to an unintelligent redesign of what was previously much more informative.
Please remove the splash screen as it's unnecessarily.
Please remove the splash screen as it's unnecessarily.
Misinformation
Your data on current max supply on a lot of your listing are incorrect. Data that is needed if deciding to purchase a certain cryptocurrency. Also, many of your featured articles are very misleading on cryptocurrency happenings. Ex: One whale holds 410 trillion Shiba Inu. The only thing close to a 410 trillion wallet for Shib is a burn wallet
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)