Review Insights · App Store
Collage Maker - LiveCollage
VIDEO EDITOR PTE. LTD. · 171,321 ratings · ★ 4.8
4.8
★★★★★
171,321 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"collage"
8 negative reviews mention this · 28% of all complaints
★★★★★ "Too hard. Ads are ridiculous, so hard to crop photos in collage frame and you have to start over because it won’t let you fix" - 1764;?$77
2
"free"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Not user friendly. This app is very difficult to use, navigate, edit. I’d like to find another app that I’m sure is doing better - and especially cheaper or even free bc it’s not worth paying for." - CheeeesyPizza!
3
"photos"
5 negative reviews mention this · 17% of all complaints
★★★★★ "Saving Options are a Pain. Oh I get why I was not able to save the project to my photos; what was supposed to be a free app turned out to be paid. If it’s free then okay but if it’s paid I would have rather been told that upfront instead of downloading all my picture…" - melovestacos
4
"paying"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Not user friendly. This app is very difficult to use, navigate, edit. I’d like to find another app that I’m sure is doing better - and especially cheaper or even free bc it’s not worth paying for." - CheeeesyPizza!
5
"save"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Not working. Won’t save video" - Ro77!
6
"basic"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Frustrating to use for basic edits. It’s impossible to find basic templates, such as a grid of three rectangles. Instead you have to scroll through an unorganized, unlimited selection of trendy topic-based ugly cutouts. Practically unusable." - The DLF
7
"download"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Saving Options are a Pain. Oh I get why I was not able to save the project to my photos; what was supposed to be a free app turned out to be paid. If it’s free then okay but if it’s paid I would have rather been told that upfront instead of downloading all my picture…" - melovestacos
8
"money"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Can’t even use it. It’s actually really sad you have to PAY to download a collage. A money grab to be honest." - Watt pad fever
9
"subscription"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t download. You can’t make a collage without buying a subscription" - Shaggy1926
10
"unless"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Horrible. If I could give it is a half a star I would it is inundated with ads and sucks don’t download unless you want to suffer" - Shane0400
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not working
Won’t save video
Too many ads
Ads
Frustrating to use for basic edits
It’s impossible to find basic templates, such as a grid of three rectangles. Instead you have to scroll through an unorganized, unlimited selection of trendy topic-based ugly cutouts. Practically unusable.
Saving Options are a Pain
Oh I get why I was not able to save the project to my photos; what was supposed to be a free app turned out to be paid. If it’s free then okay but if it’s paid I would have rather been told that upfront instead of downloading all my pictures and then being forced to pay before I could do anything with my project. Your tactics are not okay. I will
Surely be canceling before the end of the day!
Surely be canceling before the end of the day!
Too hard
Ads are ridiculous, so hard to crop photos in collage frame and you have to start over because it won’t let you fix
Too many
Pop ups
Can’t even use it
It’s actually really sad you have to PAY to download a collage. A money grab to be honest.
Fraudulent Charges
Even if u immediately cancel your trial, they charge u anyway.
Don’t download
You can’t make a collage without buying a subscription
Horrible
If I could give it is a half a star I would it is inundated with ads and sucks don’t download unless you want to suffer
Ads cause app to
Ads cause app to stop functioning.
I don’t want it
I don’t want it need to delete
Why suddenly need access to ALL photos???
Have had this app for many years. Just tried to open and it said the app only works if it has access to all photos, not just the ones I selected. What. This is the creepiest and most suspicious this ever. Even worse than this app hiding secret folders in files. Check folders. Ridiculous. These are scammers
Update: they responded and said it is required under new ios updates. It's not. Not at all, not even close. And in fact, there is still an option to only allow access to selected photos - the app just won't launch now if you have that checked. It has to be all. There are already a lot of very questionable ads in the app so they already had a monetization angle.
Have they considered the risk to themselves of harvesting photos they were not explicitly given access to? They are definitely using them for unauthorized purposes and there is a high likelihood their servers are holding illegal material.
Update: they responded and said it is required under new ios updates. It's not. Not at all, not even close. And in fact, there is still an option to only allow access to selected photos - the app just won't launch now if you have that checked. It has to be all. There are already a lot of very questionable ads in the app so they already had a monetization angle.
Have they considered the risk to themselves of harvesting photos they were not explicitly given access to? They are definitely using them for unauthorized purposes and there is a high likelihood their servers are holding illegal material.
Horrible interface + payment required for minimal editing
Interface and user experience is garbage, add on the requirement to pay for anything other than a bland rectangle collage. Trash app
NOT FREE
I THOUGHT I HAD FREE COLLAGE MAKER, but when I had finished making my collage, I HAD TO PAY FOR A SUBSCRIPTION. DO NOT GET THIS APP UNLESS YOU WANT TO PAY
Too expensive now
Yes, you have a nice product, but 36.00 a year is too much for it. You realize people are hurting right now, right? No way am I paying a yearly subscription anymore for something like this unless it’s a lot less that this or something a lot more important than collages. To each their own I guess, complete waste of money though. Drop your price and I’ll come back. See ya. Peace out ✌🏻
Not free
Not free
Unusable. Look elsewhere.
Used to use this app daily. Recently, when I go to upload a picture it's unable to render any of the thumbnails. Everything just shows up black so I can't even just a single picture to work with. Deleted.
New changes
Too many changes, not simple any more and push to subscribe to the site.
Bad
I hate this app
Many templates locked behind paywall
Many templates locked behind paywall
Pay wall
This is literally the worst. I only needed a very basic collage for two photos and I couldn’t do it without having to pay? Like I understand paying for extra features but this feels like very basic
Terrible App
Stay away
meh…..
not worth paying for when i can get more things done for free on other services.
Greedy
Why would I pay for a basic collage app? Free trials are a trick- I’m only gonna use it a few times- all of these app creators are so greedy . Would not recommend
Stupid update!!!!!
Yeah we just love having to click a totally unnecessary extra button each and every time we go to edit a photo! NOT!!!!! What a stupid update! Add color or add photo/video 🙄 idiots!
Not user friendly
This app is very difficult to use, navigate, edit. I’d like to find another app that I’m sure is doing better - and especially cheaper or even free bc it’s not worth paying for.
Bueno
Bueno pero con mucha publicidad!!!
Security Issues
I have used this app since before they began asking for money. They were my go to app for photo collages. When I made a collage last night and went to save to my phone I immediately was hacked. I received a pop up about no more space on my phone and I would loose my photos. Then I received multiple e-mails from a suspicious domain. This resulted in lots of time wasted trying to prevent any further issue on my phone. I am deleting this app and searching for another.
Sentiment summary
95%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)